Succeeding in Your Online Course

Which of these statements best describes a learning management system (LMS)?

A secure website, hosted by the school, that provides a variety of information

What should you do to make sure your email has a positive tone?

Ask yourself how the message makes you feel. Read it as if you were the recipient. Ask yourself if the words sound positive or negative.

Dr. Carter receives an email with a question from Esme on Tuesday, and he knows he will not be able to find an answer until the weekend. What should he do?

Email her within 24 hours to let her know it will be a few days before he has an answer.

What are some of the questions you should ask your academic advisor?

How do I switch majors? Should I take this class for my major? What does the finals schedule look like? How do I drop one of my classes? How do I find a tutor?

What are some of the resources available for online learning?

IT help The library Registration and course information The registrar/bursar

What should you do when replying to emails?

If you do not have an answer within 24 hours, send a response saying that it might take longer to answer. Respond within 24 hours.

Questions about how to drop or add a class and which classes are needed for certain majors are best answered by ______.

academic advisors

Information such as grading policies, submission guidelines, and assignment due dates can be found in ______.

an online syllabus

Emails that have been addressed but that should be kept to provide a record should be filed in the ______ folder.

archive

Online students should develop rapport with their instructors by communicating ______.

as often as possible

The calendar feature of a learning management system focuses on ______.

assignment due dates

Before beginning an online program, students are encouraged to ______.

bookmark important links related to their courses

When you find a useful online resource related to a course, your best option is to ______.

bookmark it

The course learning management system, the FAFSA website, and your textbook's online learning site should all be ______.

bookmarked

An online syllabus will usually include ______.

contact information for the instructor

The _____ is the virtual stand-in for a classroom in a learning management system.

discussion board

After taking a test in a learning management system, it is important to ______.

get a copy of the confirmation page

In a professional email sent to an instructor, you should ______.

identify yourself in the salutation

The process of reviewing an email before sending it to an instructor should include ______.

making sure it is signed

One way to have your materials organized for an online test is to ______.

mark text pages you will refer to during the test

Libraries and the registrar/bursar are examples of resources that ______.

may be accessible online

If you only want to respond to the person who sent you an email, you should use ______.

reply

One tip for completing an online test is to ______.

review answers before submitting

Which of the following messages is most likely to avoid electronic miscommunication?

"Hey, everyone, I want to relax and think about this before I say anything else." — Yulia

The subject line for an email to an instructor ______.

should be specific and clear

Running spell-check and making sure your email is addressed to the proper party are both part of the ______.

review process

An example of a bad reason to email an instructor would be to ______.

see if you can get extra credit later if you do not turn in tomorrow's assignment

In order to use a learning management system, you will need to have ______.

a username and login

You should ask how many attempts you have and how much time you have to take a test ______.

before you take it

Which of these is a secure website hosted by a school that provides information about a course and access to assignments, quizzes, tests, discussion boards, communication options, and grades?

A learning management system

Students no longer have to visit a physical store to buy course books because most course books can now be obtained ______.

online

A good reason to contact an instructor by email would be to ______.

turn in an assignment that can be submitted through email

You can show instructors that your emails are about official school business by using ______.

your school email account

Which of these are good ways to organize new emails in your inbox?

Move emails that have been addressed but that should be kept to provide a record to the archive folder. Use a to-do folder for emails requiring an action to be taken. Create a folder for each class.

Using supplemental online resources provided by textbooks, such as practice quizzes and flash cards, usually ______.

increases the odds of success in a class

What is an unprofessional practice that should be avoided when emailing professors because it shows aggression?

Writing in all capital letters

Important online writing resources include ______.

Purdue OWL

Online users posting on a class discussion board should ______.

start a new thread for new topics

What is a good tip to remember about email length when you are contacting an instructor?

use as few words as necessary

One action that leads to electronic miscommunication is ______.

using "you" instead of "I" statements

Allie needs to get an answer to a question about her final paper from her instructor. She should ______.

send a message and wait 24-48 hours before sending a follow-up

Online students should develop rapport with their instructors as a way to establish a ______.

support system

Which of these items would make an email to a professor look unprofessional?

Messages written in abbreviated texting language A smiley face emoticon Links to a funny meme

Fred sends the members of his project group, Jose, Fatima, and Anja, an email about the deadline for their project. Which of the following is a situation in which Jose would want to use "reply all" to respond to the email?

To explain that they should each download a copy of the final paper

Which of these identifies the appropriate expectations to have when emailing an instructor?

Be patient. Instructors may have several hundred students to deal with.

The first step in preparing for an online test is ______.

choosing somewhere to take the test where you will not be interrupted

Tests for online courses usually consist of ______.

multiple-choice and short-answer questions.

When writing an email, you should create a positive tone by ______.

putting yourself in the position of the recipient

Which of these are true of tests for online courses?

They are administered online. They are usually a combination of short-answer and multiple-choice questions. They are considered "open book" tests.

Which of these statements explains the access online students have to learning resources?

They use the same resources as other students but may have to access them in different ways.

What are some of the guidelines for online students to remember while communicating with their instructors?

Be professional and respectful. Write clear and concise emails. Respond promptly and appropriately. Understand which issues are worth trying to solve yourself and which ones need the instructor's input.

What should you do when checking your email?

Check the spam folder to make sure important emails are not deleted. Check your inbox frequently. Keep track of conversations and any tasks associated with the messages.

communications calendar discussion boards links to resources grades

Course announcements that all students see, messaging, and chat Deadlines for assignments and other important dates Interactions with classmates and questions or topics posted by instructors Connections to curated sections of the school library or outside learning tools Scores on assignments, quizzes, and tests

Which of the following meets the criteria of a good email subject line?

Due dates for notes on Finite Math, Chapter 1

Which of these are online learning resources that usually accompany textbooks?

Supplementary readings Practice quizzes Flash cards Key terms PowerPoint slides that highlight key points Chapter review activities

When you start an online course, what should you do to make sure you have access to college resources?

Search for information on advising, degree requirements, and financial aid. Explore the college website. Bookmark links to your course.

Purdue University's OWL site provides ______.

a wide variety of writing tips

It is best to ask what types of questions will be on an online test ______.

before you take it

When writing an email to an instructor, you should use positive wording in order to convey a positive temperament, or ______.

tone