Supply Chain Ch 3
It is illegal for corporations to provide their suppliers appreciation banquets to award performance.
b
Automating procurement activities can lead to significant cost savings as buyers move toward managing processes by exception.
True
In general, European companies prefer suppliers: a. Who employ the most people b. Who have ISO 9001 certifications c. Whose headquarters are in a developing county d. Who are in the United States
b
According to the text, key ingredients for developing successful supply partnerships include all of the following EXCEPT: a. Individualized objectives b. Personal relationships c. Mutual benefits and needs d. Performance metrics Hide Feedback
a
According to the text, the goal of a good performance evaluation system is to provide metrics that are: a. Understandable, easy to measure, focused on value-added results b. Understandable, quantitative, focused on quality-related results c. Understandable, qualitative, focused on short-term results d. Understandable, quantitative, focused on cost-related results
a
According to the textbook, Supplier Recognition Programs: a. Encourage suppliers to keep their performance high b. Are difficult to implement c. Are generally not very effective d. Are used by 90% of companies Hide Feedback
a
Before supplier relationship management (SRM), buyers typically spent 40% of their time on expediting orders. After SRM implementation buyers spent about: a. 10% of their time on expediting orders b. 30% of their time on expediting orders c. 20% of their time on expediting orders d. None of these choices are correct.
a
What type of major cost category is considered in the cost associated with placing and receiving the order? a. Transaction Cost b. Pre-transaction Cost c. Turnover Cost d. Supplier-Development Cost
a
Which of the following is NOT a key tenant of an SRM system? a. Lean operations b. Automation c. Integration d. Visibility
a
Which of the following is NOT a reason for supplier recognition programs? a. To select the best suppliers b. To help suppliers' reputation in the marketplace c. To reward suppliers for excellent performance d. To encourage suppliers to be more innovative
a
When using a Weighted Criteria Evaluation System to evaluate suppliers, all of the following are true EXCEPT: a. The weights for all dimensions must sum to 1 or 100% b. Select the key dimensions of performance based on what is important to the end consumer c. Multiply the dimension ratings by their respective important weights and then sum to get an overall weighted score d. Evaluate each of the performance measures on a rating between zero and one-hundred
b
According to the text, one of the most basic and successful approaches to protecting trade secrets is: a. Working with law makers to increase fines and sentences for those that steal trade secrets b. Threat of litigation c. Requiring employees and vendors to sign non-disclosure agreements d. Requiring employees and partners to get ISO 9000 certified
c
SRM software can automate procurement activities that lead to significant cost savings as purchasing professionals move toward: a. Expediting each order b. Diversifying their hiring c. Collaborative planning d. Improving capacity Hide Feedback
c
Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as: a. CRM b. SCSS c. SRM d. ISO 9000
c
Which of the following is NOT important in developing a successful strategic alliance? a. Developing cross-functional team capabilities externally and within the company b. Open lines of communication that both promote sharing and secure confidentiality c. Developing efficient processes that will remain unchanged for the duration of the partnership d. Developing performance metrics
c
n organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as: a. Quality Systems Certification b. Supplier Inspection c. Supplier Certification d. Supply Management
c
SRM software should be capable of: a. Integration of the supply chain making it possible to monitor multiple departments and processes both internally and externally b. Making information flow between partners more visible c. Automating transactional processes d. All of these choices are correct.
d
Which of the following is TRUE? a. SRM software modules are very affordable (less than $50,000) and can be implemented with a week. b. ISO 75000 is the supplier award given to the highest rated supplier in Japan. c. The key to successful partnerships is developing performance measures with weights greater than 3.50. d. Performance metrics and personal business relationships are both keys to building successful partnerships.
d
Which of the following is important in developing successful relationships in a partnership? a. Interpersonal business relationships between employees of the companies b. Commitment by top management c. Mutual/compatible needs that result in a win-win situation for the partners d. All of these choices are correct.
d
