System Analysis and Design: Project Management Chapter 1

Which of the following questions reflects the strategic goals of project portfolio management? Answers: a. Are we carrying out projects well? b. Are we investing in the right areas? c. Are projects on time and on budget? d. Do stakeholders know what they should be doing?

Are we investing in the right areas?

In which of the following areas of management is payback analysis most likely to be used? Answers: a. Communication b. Resource c. Quality d. Cost

Cost

Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong? Answers: a. Civics b. Laws c. Ethics d. Politics

Ethics

A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not. Answers: True False

False

A project manager's primary role is to provide the funding for a project. Answers: True False

False

Earned value management is a tool primarily used in resource management. Answers: True False

False

Effective program managers recognize that managing a project is much more complex than managing a program. Answers: True False

False

Good project managers assume that their definition of success is the same as the sponsors. Answers: True False

False

In order to be realistic, a project manager should always set discrete goals instead of a range of objectives. Answers: True False

False

Individual projects always address strategic goals whereas portfolio management addresses tactical goals. Answers: True False

False

It is mandatory for project managers working on large information technology projects to be experts in the field of information technology. Answers: True False

False

Managing the triple constraint primarily involves making trade-offs between resources and quality. Answers: True False

False

Opponents of a project do not belong to the category of stakeholders. Answers: True False

False

Project procurement management primarily involves identifying stakeholder needs while managing their engagement throughout the life of the project. Answers: True False

False

Questions about how a team will track schedule performance is related to a project's scope. Answers: True False

False

Responsibility assignment matrices and project organizational charts are examples of tools used in procurement management. Answers: True False

False

The enterprise project management software, which aids project and portfolio management, is a low-end tool. Answers: True False

False

The importance of stakeholders' needs and expectations is limited to the beginning of a project. Answers: True False

False

The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project. Answers: True False

False

The primary role of project stakeholder management is to ensure that the project will satisfy the stated needs for which it was undertaken. Answers: True False

False

To be a successful manager, the only skills an IT project manager needs to possess are excellent technical skills. Answers: True False

False

Which tool is most likely to be used in project schedule management? Answers: a. Fishbone diagrams b. Impact matrices c. Payback analysis d. Gantt charts

Gantt charts

Which statement is true of project management? Answers: a. It is a simple discipline with a limited scope. b. It does not guarantee successes for all projects. c. It has specific tools which work universally across all kinds of projects. d. Its framework consists solely of project management knowledge areas.

It does not guarantee successes for all projects.

Which tool can best help in efficient communication management? Answers: a. Kick-off meetings b. Impact matrices c. Requests for quotes d. Fast tracking

Kick-off meetings

Which type of tool is usually recommended for small projects and single users? Answers: a. High-end b. Low-end c. Midrange d. Upper range

Low-end

What is a difference between low-end and midrange tools of the project management software? Answers: a. Low-end tools provide robust capabilities to handle dispersed workgroups whereas midrange tools do not. b. Midrange tools provide basic project management features whereas low-end tools offer enterprise and portfolio management functions. c. Midrange tools are designed to handle larger projects than low-end tools. d. Low-end tools are designed to handle primarily multiple users, whereas midrange tools are created to handle single users.

Midrange tools are designed to handle larger projects than low-end tools.

Which organization provides certification as a Project Management Professional? Answers: a. PMI b. PMS c. PMP d. PMC

PMI

A _____ is an organizational group responsible for coordinating the project management function throughout an organization. Answers: a. Project Management Professional b. Portfolio Group c. Project Management Office d. Project Management Center

Project Management Office

Which project management knowledge area primarily involves generating, collecting, disseminating, and storing project information? Answers: a. Project time management b. Project cost management c. Project procurement management d. Project communications management

Project communications management

Which project management knowledge area is an overarching function that affects and is affected by the different knowledge areas? Answers: a. Project cost management b. Project communications management c. Project integration management d. Project stakeholder management

Project integration management

Which goal distinguishes project management and portfolio management? Which goal distinguishes project management and portfolio management? Selected Answer: b. Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals. Answers: a. Portfolio management asks questions like, "Are we carrying out projects efficiently?" whereas project management asks questions such as "Are we investing in the right areas?" b. Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals. c. Project management involves making wise investment decisions whereas portfolio management does not. d. Portfolio management is an easy task whereas project management is a more difficult task.

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

Which project management knowledge area ensures that the project will satisfy the stated or implied needs for which it was undertaken? Answers: a. Project time management b. Project cost management c. Project quality management d. Project risk management

Project quality management a. Project time management b. Project cost management c. Project quality management d. Project risk management

Which knowledge area involves defining and managing all the work required to complete the project successfully? Answers: a. Project time management b. Project scope management c. Project cost management d. Project resource management

Project scope management

Which characteristic highlights a difference between projects and operations? Answers: a. Operations are undertaken to create unique products, services, or results whereas projects are not. b. Projects are temporary endeavors whereas an organization's operations are ongoing in nature. c. Operations have well-defined objectives whereas projects do not need to have a unique purpose. d. Projects are undertaken to sustain an organization's business whereas operations are not.

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

Which objective is true of projects? Answers: a. They are developed using regressive elaboration. b. They have an indefinite beginning and end. c. They are permanent in nature. d. They have a unique purpose.

They have a unique purpose.

Which attribute best defines the role of leaders? Answers: a. They inspire people to reach goals. b. They work on achieving primarily tactical goals. c. They work solely toward day-to-day details of meeting specific tasks. d. They focus on short-term objectives.

They inspire people to reach goals.

Which attribute is true of low-end tools of project management software? Answers: a. They provide basic project management features. b. They are designed for especially large projects with multiple users. c. Their main advantage is that they have unlimited functionality. d. They are referred to as enterprise project management software..

They provide basic project management features.

Which of the following is true of program managers? Which of the following is true of program managers? Selected Answer: c. They provide leadership and direction for project managers heading the projects within a program. Answers: a. They report to project managers who represent the next level in the hierarchy. b. They recognize that managing a program is simpler than managing a project. c. They provide leadership and direction for project managers heading the projects within a program. d. They are responsible solely for the delivery of project results

They provide leadership and direction for project managers heading the projects within a program.

A project's stakeholders include its customers, users, and suppliers. Answers: True False

True

Every project should have a well-defined objective. Answers: True False

True

Maturity models, statistical methods, and test plans are examples of tools used in quality management. Answers: True False

True

One of the main reasons why project management is challenging is because of the factor of uncertainty. Answers: True False

True

Program managers are change agents. Answers: True False

True

Project managers work with the project sponsors to define success for particular projects. Answers: True False

True

Project resource management is concerned with making effective use of the people involved with a project. Answers: True False

True

Projects should be developed in increments. Answers: True False

True

Stakeholder analyses, work requests, and project charters are tools used in integration management. Answers: True False

True

The introduction of new software makes basic tools, such as Gantt charts and network diagrams, inexpensive and easy to create Answers: True False

True

Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries. Answers: True False

True

An important tool for project scope management is _____. Answers: a. a work breakdown structure b. a kickoff meeting c. fast tracking d. a Gantt chart

a work breakdown structure

Project procurement management mainly involves: Answers: a. buying goods and services for a project from outside the performing organization. b. generating, collecting, disseminating, and storing project information. c. making effective use of the people involved with the project. d. identifying and analyzing stakeholder needs while managing and controlling their engagement.

buying goods and services for a project from outside the performing organization.

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

calendar

A _____ is a tool used in quality management. Answers: a. critical path analysis b. request for proposal c. probability matrix d. checklist

checklist

Enterprise project management software is also known as a _____ tool of project management software. Answers: a. low-end b. baseline c. midrange d. high-end

high-end

A _____ is a tool used in risk management. Answers: a. work breakdown structure b. probability matrix c. critical path analysis d. project organizational chart

probability matrix

The role of a _____ is to provide direction and funding for a project. Answers: a. support staff member b. project manager c. project team d. project sponsor

project sponsor

Team building exercises and motivation techniques are tools used in _____ management. Answers: a. cost b. resource c. procurement d. scope

resource

Fast tracking is an example of a tool used in _____ management. Answers: a. risk b. communication c. quality d. schedule

schedule

A difference between strategic and tactical goals is: Answers: a. strategic goals are more specific than tactical goals. b. tactical goals are more important for a project than strategic goals. c. strategic goals are long-term in nature whereas tactical goals are short-term. d. tactical goals encompass broader dimensions than strategic goals.

strategic goals are long-term in nature whereas tactical goals are short-term.