Telehealth
Question 7 / 8 Andrew's blood pressure has been high lately despite him taking an antihypertensive. While on the telehealth call with a new provider, he asked if the provider could just order a different medication. What would be the best response by the nurse?
"Let's go through the steps to make sure you are an established client with us first."
Question 5 / 8 Andrew had many questions regarding how to pay for the telehealth program. What is the best response by the telehealth nurse?
"Check with your insurance to see what is covered."
Question 8 / 8 Andrew is concerned about his privacy and asks the telehealth nurse what methods are used to ensure that his information stays private. What approaches would assist in information security? Select all that apply.
Andrew uses two forms of identity authentication The software has data encryption Andrew's password is strong and unique
A new client asks the telehealth nurse if the information shared via telehealth is private and secure. Based on your understanding of the Health Insurance Portability and Accountability Act (HIPAA), what is the nurse's best response?
"Our telehealth has security that meets HIPAA guidelines."
Question 3 / 8 The first time he logged into the clinic's website to participate in his telehealth appointment, he got confused on how the interface worked. He called the clinic and the receptionist said she will relay his comments to the informatics nurse specialist (INS). Andrew wondered who that was. Help Andrew understand the differences between the roles by sorting out the responsibilities of an INS and a telehealth nurse. Drag and drop the responsibilities into the correct position.
***telehealth nurse: Assisting with scheduling appointments At-home monitoring Medication education Clarifying treatments ***Informatics nurse specialist: Collaborate with IT personnel Design telehealth experiences Development of telehealth policies Staff telehealth education
Question 4 / 8 Andrew would like to participate in videoconferencing with a specialist. Knowing Andrew's location, what is a concern regarding his internet and use of telehealth? Select all that apply
He may not have fast enough internet He may not know how to connect to internet He may not have internet
Prior to his first online telehealth video conference on his new computer, the telehealth nurse called Andrew to ask a few questions. Which questions are the most important to ask? Select all that apply
How comfortable are you with using your computer? Do you have any sensory, cognitive, and motor conditions that would make using a computer difficult? How familiar are you with online video conferencing programs?
A new nurse is interested in becoming an Informatics Nurse Specialist (INS). Which statement best describes the role of the INS in telehealth practice?
The INS supports virtual healthcare applications.
What is the purpose of telehealth? Select all that apply.
Improve access to healthcare Keep clients independent Increase quality of care
What is Andrew's main purpose for participating in telehealth? Select all that apply.
Keep him independent Reduce unnecessary travel Manage his chronic conditions
Tom is a 67-year-old client who is using telehealth for appointments. Which of Tom's current health conditions could be a barrier for telehealth? Select all that apply.
Migraines Macular degeneration Arthritis
A local hospital system is beginning the complex process of developing a telehealth program. Which of the statements accurately describes who can be a telehealth provider?
Regulations regarding licensure vary state to state.
A client is new to telehealth and wants to start using the clinic's telehealth system. What services can the client expect to receive? Select all that apply.
Remote patient monitoring Referrals to specialists Health education
The telehealth nurse is working with an informatics nurse specialist (INS). Which of the following jobs should the telehealth nurse delegate to the INS?
Train a new nurse on the telehealth software.
Gina is using an app on her cell phone to remind her when to take her medications. What is this an example of?
telecare
He has diabetes and admits he struggles with calculating how much insulin to take based on his carbohydrate intake. On his first call, he asked to have someone explain the calculation. What type of telehealth is this?
telenursing
