Test 1 units 5,6 DP
In a typical business letter, there should be a two returns after each paragraph
. two returns
To fold a letter for a No. 10 envelope (place in the correct order):
1.Place the letter face up, and fold up the bottom third of the page.2.Fold the top third of the page down to about 0.5 inch from the bottom edge of the page.3.Insert the last crease into the envelope first with the flap facing up.
4 returns after the date line.
4
Which of the following is listed as an example of a friendly "email" greeting in Unit 5:
: All of the above
Standard punctuation used in business letters includes a _____________ after the salutation and a _______________after the complimentary closing.
; colon comma;
This appears 4 lines below the date.
Inside Address Handwritten signature of the writer. Signature
For a block style business letter, all lines should begin at the left margin.
Left
Printed name, address, telephone number of the company.
Letterhead
This part of a typical business letter is usually located at the very top of the letter and includes the company logo, name, address, and contact information. Which of the following correctly identifies this part of a business letter?
Letterhead
Printed guide words typed in bold and should begin 2 inches from the top margin.
Memo Headings
Name of the recipient.
Memo To Heading
Initials of the typist; should be typed 2 lines below the body.
Reference Initials
The _______________ is known as the greeting that includes the receiver's name (Dear Mr. Howard:) followed by a colon.
Salutation
This appears 2 lines after the inside address.
Salutation
This is typed 2 lines below the inside address.
Salutation
Brief description of the overall purpose of the memo.
Subject Heading
Email in recent years has replaced memos as an efficient means of interoffice communication in many offices.
TRUE
In emails, Cc and Bcc refer respectively to copies and blind copies.
TRUE
Memos are better suited for detailed messages of a more formal nature.
TRUE
The heading for a memo includes MEMO TO, FROM, DATE, and SUBJECT.
TRUE
The writer's identification in a properly formatted email is also referred to as the "signature".
TRUE
Word's label feature simplifies the task of preparing various labels
TRUE.
"Sincerely yours" before the letter writer's name at the end of a letter is called the _______.
complimentary closing.
Name of the writer.
From Heading
This begins 4 lines below the complimentary closing and includes the writer's name and title.
Writer's Identification
This should be typed directly below the reference initials.
Attachment Notation
Message of the memo.
Body
This part of the letter begins 2 lines below the salutation.
Body
This should be typed 2 lines below the body.
Complimentary Closing
Month, Day, and year the memo was typed.
Date Heading
This includes the month, day, year of the letter and should be typed 2 inches from the top of the page.
Date Line
In a business letter, the date line typically begins 3 inches from the top of the page.
FALSE
A properly formatted email message should have double-spaced paragraphs with indentation.
False
If you are the sender (author) of a letter, you should include your reference initials after the signature line.
False
One difference between a memo and an email is that email does not include a subject line.
False
The writer's identification portion of a business letter requires the sender to place his/her initials beside his/her first and last name.
False
To Box contains the name or email address of each recipient; each name and/or address is usually separated by a semicolon or comma.
To Box
Typing in all-caps is considered to be shouting and should not be used in an email message.
True
There should be one blank line(s) between the inside address and the salutation.
one
