Test 2 (6-10)
10) With only ________ symbols, you can use DFDs to represent both physical and logical information systems. A) Four B) Three C) Five D) Six
A
14) A ________ is the work or actions performed on data so that they are transformed, stored, or distributed. A) Process B) Data store C) Flowchart D) Data flow
A
2) Which of the following is NOT a source of requirements gathering for the systems analyst? A) Market conditions B) Users of the current system C) Reports D) Procedures
A
25) Which of the following is an example of an open ended question? A) What is the main issue with the current computer system? B) What unit are sales currently shown in? C) Do you participate in flextime? D) When was the last time the system malfunctioned?
A
29) Which of the following is NOT true during the first 48 hours after an interview? A) Schedule a follow up interview. B) Type up the notes. C) List any unclear points. D) Organize your notes.
A
31) Which of the following is a reason why an analyst would NOT choose to conduct a group interview? A) Because a single interview answers all of the questions. B) It is difficult to schedule a single person. C) New questions may be created during an interview. D) New interviews can be time consuming.
A
32) Which of the following is NOT an advantage of a group interview? A) It is a waste of an analyst's time to interview a group. B) The interviewees can hear each other's opinions. C) Synergy D) It is easier to ascertain the general agreements.
A
36) Which of the following is NOT a reason why people sometimes do not report accurate information? A) They are afraid they might be wrong. B) The event is infrequent. C) The event is from the past. D) The employee is passionate about the project.
A
4) If a systems analyst is questioning everything, they are showing the ________ characteristic. A) Impertinence B) Impartiality C) Relax constraints D) Attention to details
A
40) ________ current system users is a more direct way of seeing how an existing system operates. A) Observing B) Asking C) Polling D) Surveying
A
49) Which of the following is a primary way to gather information? A) Interviewing B) Gather documentation C) Review procedures D) Direct observation
A
51) Which of the following is NOT an example of what an analysis of documents can reveal about the future system? A) Completely accurate information B) Analysis of customer type C) Behavior of key customers D) Data rules
A
53) What can analysis of work procedure documents reveal? A) When a procedure is missing B) When a procedure is correct C) A future enhancement for the system D) A most used procedure
A
57) Why are forms important? A) Because they explain what data flows out of a system B) Because they are documentation C) Because every company uses them D) A form is not important.
A
67) If you organize and run the JAD session, you are most likely the ________. A) Session leader B) Scribe C) Systems analyst D) Sponsor
A
71) Which of the following is NOT a reason to use diagramming and prototyping tools during the JAD? A) Review phases of the project B) Provide a graphic form of user requirements C) Make changes D) Show the tool to users
A
78) The overall process by which current methods are replaced with new methods is referred to as ________. A) Business process reengineering B) JAD C) CASE D) Systems analysis
A
8) Which term describes a systems development project that is plagued with too much analysis work? A) Analysis Paralysis B) The Analysis Phase C) Documentation D) Reframing
A
1) A ________ is a picture of the movement of data between external entities and the processes and data stores within a system. A) Process flow diagram B) Data flow diagram C) Data diagram D) Procedure flow diagram
B
1) The second phase in the SDLC is ________. A) Planning B) Analysis C) Design D) Implementation
B
13) A ________ can be best understood as data in motion, moving from one place in a system to another. A) Process B) Data flow C) Data store D) Data source
B
18) A ________ is a DFD that represents a system's major processes, data flows, and data stores at a high level of detail. A) Level-1 diagram B) Level-0 diagram C) Level-2 diagram D) Level-3 diagram
B
26) Which of the following is a disadvantage of closed ended questions? A) They are difficult to write. B) Some answers do not fit in the given answers. C) It is difficult to take notes. D) Interviewees do not like them.
B
30) Which of the following is NOT a common source used to find out about the current issues in a system? A) Users of other systems B) The new systems analyst C) Management D) Information systems staff
B
33) What is the primary disadvantage of a group interview? A) Interviewees argue with each other. B) Scheduling C) Participants do not want to voice their opinion. D) It slows down the process.
B
37) What did Mintzberg observe about a manager's day? A) Managers have a lot of work. B) Managers experience a lot of interruptions. C) Managers are effective because they work for long lengths of time. D) Managers control the pace of their work.
B
38) What is the purpose of gathering system records? A) To watch employee behavior for wrong doing B) To gain an objective view of what an employee is doing C) To match what the employee claims he does to what he is actually does D) To have accurate information for a performance review
B
41) An effective way to gather information about the system from users is ________. A) Taking Internet surveys B) Asking them questions C) Reading corporate memos D) Reading redesign documents
B
5) If an analyst can recognize that all of the facts must fit with every other fact, the analyst is displaying ________. A) Impartiality B) Attention to details C) Relaxing constraints D) Reframing
B
52) The ________ is a document written to describe how a particular job is performed. A) System document B) Work procedure C) Mission statement D) Goals document
B
65) What is the primary purpose of JAD? A) To diagram forms and report generation B) To gather systems requirements simultaneously C) To create a prototype D) To assist with business process reengineering
B
68) If you are entering diagrams into a CASE tool during a JAD, you are probably the ________. A) User B) Scribe C) Analyst D) IS staff
B
72) Which tool enables you to quickly take basic requirements and create a limited working system? A) CASE tools B) Prototyping C) User manual D) JAD
B
83) What is the first step in the BPR effort? A) Use induction. B) Identify the key processes. C) List disruptive technologies. D) Translate the key processes.
B
11) Flowcharting has been criticized by proponents of structured analysis and design because it is too ________. A) Geometrically oriented B) Diagrammatic C) Physically oriented D) Methodological
C
16) According to the DFD conventions, the data flow is always depicted by a(n) ________. A) Rectangle B) Circle C) Arrow D) Triangle
C
19) When two ________ have the same data flow name, you must be careful that these flows are exactly the same. A) Rectangles B) DFDs C) Arrows D) Processes
C
2) ________ is NOT a phase in a systems development life cycle. A) Maintenance B) Planning C) Attributes D) Design
C
22) Which of the following is NOT a part of the guidelines for effective interviewing? A) Prime questions B) Listen carefully C) Review notes within 96 hours of interview D) Be neutral
C
27) Which of the following is NOT a form of closed-ended questions? A) True/False B) Multiple Choice C) Essay D) Ranking
C
34) If group members work alone in the beginning of the project and then pool the ideas with guidance, they are participating in ________. A) A group interview B) A single interview C) A nominal group technique D) The JAD process
C
50) All of the following are documents that are helpful in understanding future systems, except ________. A) Business plans B) External correspondence C) Reports from future organizational studies D) Job descriptions
C
55) ________ are recognized in official documentation of the organization. A) Work procedure B) System documents C) Formal systems D) Disclosures
C
58) When are forms most useful to the analyst? A) When the form is printed in duplicate B) When the customer signs the form C) When they contain organizational data D) When they are actually used by the sales team
C
6) Which of the following is NOT source of information for deliverables? A) Notes from observations B) Reports C) The News D) Job descriptions
C
60) All of the following are examples of computer-based documents except ________. A) Flowcharts B) User manuals C) Memos D) CASE tool reports
C
69) What is the end result of a JAD? A) A flowchart B) A CASE diagram C) Detailed documents of the current system D) A list of issues that need to be resolved
C
76) ________ and ________ are the two types of prototypes. A) New process; old process B) Long term; short-term C) Evolutionary; throwaway D) Throwaway; permanent
C
9) Which of the following is a new, faster, and more flexible technique for analysis gathering requirements? A) Observing users B) Procedures C) The planning game D) Users
C
96) Which of the following is NOT a phase in the planning game? A) Exploration B) Commitment C) Documentation D) Steering
C
10) What is at the core of systems analysis? A) The project B) The systems analyst C) Procedures D) Collection of information
D
12) ________ are NOT a component of data flow diagram symbols. A) Processes B) Data stores C) Data flows D) Data programs
D
15) A ________ is the origin and/or destination of the data, and these are sometimes referred to as external entities because they are outside the system. A) Data graph B) Data flow C) Process D) Source
D
17) A ________ is used in both conventions for sources/sinks and has a name that states what the external agent is, such as Customer, Teller, EPA Office, or Inventory Control System. A) Circle B) Triangle C) Rectangle D) Square
D
20) No process can have only ________. It would be making data from nothing (a miracle). If an object has only outputs, then it must be a source. A) Sources B) Sinks C) Inputs D) Outputs
D
23) The first page of the interview guide contains all of the following except ________. A) An outline of the interview B) Who is being interviewed C) Major objectives D) The outcome of the interview
D
24) What information do the objectives cover in an interview guide? A) A list of issues the analysts have with the current system B) Information about the interviewer C) Specific questions on what the analyst wants to confirm D) Data collection questions
D
28) Which of the following is NOT a guideline to use during the actual interview? A) Listen carefully. B) Do not set expectations about the new system. C) Look for a variety of perspectives. D) Type up notes during the interview.
D
3) Which of the following is NOT a characteristic of good systems analyst? A) Impertinence B) Relax constraints C) Attention to detail D) Great at finances
D
35) What is a possible outcome of NGT? A) Times for a new meeting B) The analysts' favorite projects C) A list of user roles in the project D) Ideas for a new system
D
39) What of the following is NOT a consequence of employees knowing they are being observed in their work? A) Employees may be nervous and make more mistakes. B) Employees may follow procedures they normally do not follow. C) A snapshot observation may not include important activities. D) Employees may miss work.
D
54) Which option below is NOT an issue that occurs when analyzing work procedures? A) Duplication of effort B) A missing procedure C) Out-of-date procedure D) Procedures that match information collected from interviews
D
56) Which of the following is NOT a way informal systems develop? A) Individual work habits B) Resistance to control C) Inadequate formal procedures D) Top management does not mandate it.
D
59) Which of the following is NOT a useful document in the analysis process? A) Reports generated by the current system B) Forms C) Work procedures D) E-mails
D
61) Which of the following is NOT a contemporary method of collecting system requirements? A) JAD B) CASE tools C) Prototyping D) Reading user manuals
D
66) Where are JAD sessions normally held? A) At the corporate office B) In the meeting room C) In an executive's office D) Offsite
D
7) In systems analysis, which of the following is NOT a component you need to understand? A) Business objectives B) The information people need to do their job C) The rules governing data D) The size of the budget
D
70) What typically does the first day entail in the JAD? A) An analysis of the current system B) Analysis of reports C) A review of roles in the JAD D) Overview of major problems
D
77) Which of the following is a situation in which prototyping is useful for requirements determination? A) When formal documentation of system requirements are needed B) When stand-alone systems aren't needed C) When user requirements are clear and well understood D) When tools and data are rapidly available to working systems
D
9) ________ is/are NOT a deliverable for process modeling. A) Context DFD B) DFDs of the system C) Thorough descriptions of each DFD component D) Inadequately decomposed diagrams
D
12) The second phase in the SDLC is Design.
F
13) In an interview, the interviewer will know all possible questions.
F
14) Open ended questions have a pre-specified answer.
F
15) In the analysis phase, the amount of data that is gathered is small.
F
21) Data flow diagrams are non-versatile diagramming tools and consist of only three symbols.
F
3) A data flow diagram (DFD) is a picture of the movement of data between external entities and the processes and data stores within or outside a system.
F
42) It is better to gather information from people, because they are always reliable.
F
6) DFDs do not provide notation but illustrate important concepts about the movement of data between manual and automated steps.
F
73) JADs are best held at the corporate office where everyone's office is nearby.
F
80) Evolutionary prototyping is used to model parts of the system, and if it is unsuccessful you throw away the system.
F
84) Analysts only use systems requirements to determine future needs.
F
85) Business process reengineering is a management fad that disappeared in the 1990s.
F
87) Key business processes are management focused.
F
89) Managers should consider disruptive technologies when applying inductive thinking.
F
91) Continual user involvement works best with a large development team.
F
93) One of the key emphases of eXtreme Programming is to use a three-person programming team.
F
94) In the eXtreme Programming Planning Game, the business reviews progress in the Commitment phase.
F
11) Logic and timing are the rules by which data are transformed and manipulated.
T
16) In an interview, once you skip a question you can return to it.
T
4) Context DFD is one of the deliverables for process modeling.
T
43) As analyst you want to pick normal and abnormal conditions when observing employees.
T
5) Because requirements determination and structuring are often parallel steps, DFDs evolve from the more general to the more detailed as current and replacement systems are better understood.
T
79) JAD stands for joint application design and is an intense, highly structured process.
T
81) With throwaway prototyping there is never an intention to create a working system.
T
86) BPR advocates believe radical increases in the quality of business processes can be accomplished with IT.
T
88) "How dysfunctional is the activity" is a question used in identifying radical change.
T
90) Agile methods prefer to analysis, design, code, and test as a cycle.
T
92) Task cards are grouped together is a step in the agile method.
T
97) Determining requirements for an Internet-based system is not different than for other applications.
T
17) When interviewing someone, the interviewer should make sure the questions do imply an answer is right or wrong.
T?
