The Characteristics of Nonverbal Communication

The informational flyer was provided as a ______________ to the lecture.

a. complement

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

a. Formulate

Which of the following statements is most likely true about the nonverbal communication depicted in this picture?

a. The women in the background are complementing their verbal communication with their body language.

Which of the following is an example of using nonverbal communication to regulate verbal communication?

a. holding up a hand to indicate you do not wish to be interrupted or to stop communication

Verbal and nonverbal communication often work together to convey ______________.

a. messages

Nonverbal communication relies on _________________.

a. multiple channels

Which of the following statements is not true?

b. Nonverbal communication can be turned off.

Which of the following statements is not true?.

b. Nonverbal communication is not governed by rules.

Which of the following is an example of using nonverbal communication to substitute for verbal communication?

b. holding a finger over your mouth to 'shhh' someone, nodding your head to say yes

Emotional savvy gives you the ability to do all of the following, except:

c. Confuse and confound others with words that contradict your true feelings.

To join two or more objects to make a larger whole is to _____________ them.

c. integrate

Communication often ____________, or combines, verbal and nonverbal messages.

c. integrates

Which of the following is an example of using nonverbal communication to complement verbal communication?

c. smiling while recounting an experience you found amusing

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

d. "Turn off" nonverbal communication

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together at lunch. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Which of the following is most likely the cause of confusion in this scenario?

d. All of the above are likely causes of confusion in this scenario

The prosecutor repeated herself and spoke very loudly and clearly to the jury to help ____________ her point.

d. emphasize

Language is more _____________ and _____________ than nonverbal communication.

d. finite; rigid

Which of the following is an example of using nonverbal communication to repeat verbal communication?

d. gesturing towards the door while saying, "Let's go"