Topic 5 types of training

All of the following are advantages to e-learning

-consistency in the information distributed -quick distribution of information - cost effective if large numbers of people are involved

Some of the problems with presentations are:

-does not allow two way interaction -does not accommodate differences in learning style

With sexual harassment training, supervisors are taught all of the following:

-how to prevent sexual harassment -what sexual harassment is -what to do when sexual harassment occurs

The term "case-study" refers to

A realistic situation that is provided for individuals to put themselves in the position of the decision makers

Relaxation is generally used as:

A stress reduction technique

A hotel conference center with circular tables and a lot of materials available on each table creates:

An interactive atmosphere

The two types of e-learning settings are:

Asynchronous and synchronous

All of the following are simulation method training:

Behavior modeling training Cases and case incidents Role playing

A variation of e-learning that is becoming more popular:

Blended learning- in university settings, one often hears the term "flipped classroom"

Discrimination training is based on the______

Civil Rights Act of 1964- prohibits employment discrimination on the basis of race, color, religion, sex, and national origin.

What is the most common used approach to training?

Classroom training

A trainer familiar with group dynamics and group processes:

Communications expert

The first time for any training program should be

Considered a pilot program

Understands the business model of the organization and the relationship of the training to business strategy and enhances learning by observing, describing, and coaching:

Consultant

The "pilot program" should be offered in a _______ environment

Controlled

Which of the following is an example of the information presentation method?

Correspondence courses

A positive reputation for training will:

Create interest Increase attendance Increase learning Create motivation

True or false: knowing the material well and being a subject matter expert makes someone a good trainer

Just because you the subject well does not mean that you know how to teach the subject well.

Blackboard and canvas are an example of

Learning management systems

What is one problem with on-the-job training?

Little quality control

An often overlooked aspect of training is

Marketing

All of the following involve the on the job step "have trainee practice":

Observe and correct any errors Ask questions Evaluate mastery

What type of training should be used for a group of unskilled workers being trained for custodial jobs?

On the job training-

Asynchronous

The students do not interact at the same time, but whenever they are available.

Action learning appeals to the :

kinesthetic learner

If you want your trainer to get more familiar with training, a ____ program might be necessary.

train the trainer

Reading and self study is often overlooked as a training option because:

It seems passive

What type of training might be useful for young management?

Job rotation

All of the following are on-the-job method training:

Job rotation Apprenticeships Committee assignments

A tiered lecture hall with seats all facing the front and immovable desks in front of each seat creates:

A feeling of lecture

At what age group size should group discussions have a structured mechanism to assure everyone participates?

About 6

_____ leads participation through a series of steps which teach the processes of refuting negative statements and focusing on repetition of positive statements.

Affirmation

Even when it's not required, it is still a good idea to have a sexual harassment training because it establishes:

Affirmative defense

After you have done all the initial steps and then considered the different ways of maximizing a trainee's learning, you then must ______.

Determine the specific training method.

True or false: E- learning is a good training program to use if you want to build interpersonal and team skills.

False- if the primary objective of the training is to build interpersonal and team skills, it is unlikely that a purely e-learning program will suffice.

True or false: it is required that all supervisors and managers receive training on sexual harassment prevention.

False— there are many locations where this is not a requirement

A training site should be selected that has lol of the following features:

Free from interruptions Comfortable and accessible Has good visibility

What is a part of the on-the-job process step " prepare the learners"

Get them interested in the learning

If participants are going to be sitting for a long time, it is important that the chairs:

Have a high rating

Which step in the training process includes mastery evaluation

Have trainee practice

E-learning disadvantages include:

High drop out rates Security concerns

Programmed instruction, web based instruction, and teleconferencing are all forms of:

Information presentation

Sensitivity training, independent study, and committee assignment are all forms of:

Information presentation, simulation, on-the-job training

Training and development methods can be divided into three categories:

Information, presentation, simulation, and on-the-job

"Off the shelf" programs from external training organizations particularly benefit:

Orgs that need a large number of employees trained in a short period of time.

Consists of a series of high-risk activities

Outdoor management training

In the 1970s, training and development had a ____ role, and it wasn't until the 2010's it had a _____role.

Passive , protagonist

What is the traditional "stand and deliver" mode of training?

Presentation/lecture

What training is most effective for learning complex sets of rules or procedures?

Programmed instruction

Although practical, on the job training has very little:

Quality control

The negative consequences of a bad training facility includes:

Reduced participant enthusiasm Decreased participant learning Decreased participants focus

outdoor management training

Simulation method training

Smaller firms use external training primarily because:

Smaller businesses do not have the internal capability to do their own training.

Expert in program content

Subject matter expert

One of the main disadvantages to training other than in-house is:

The cost is more expensive

Culture- buy-in training primary purpose is:

To communicate to participants that the org is undergoing a fundamental and radical change in corporate culture

What is the intent of discrimination training for supervisors?

To minimize the likelihood of an EEO violation- the intent of such training is to minimize the likelihood that a supervisor or manager will violate EEO laws and regulations inadvertently.

One main advantage to simulation and structured exercises is:

Trainees can make mistakes without the negative repercussion

Uses active learning strategies and engages the participants well:

Training expert

The four different trainers are:

Training expert, subject matter expert, consultant, and communications expert

True or false: "new age training technologies" are considered borderline ethical because of the mysticism, spiritual, and mind control aspects.

True

True or false: outdoor management training requires the visible and active support of top management to be successful.

True- like all other training programs, top management needs to be involved in order for the training to be successful.

All of the following are methods of new age training technologies

Visualization, affirmation, relaxation-

Synchronous

Wherein the participants gather in real time to interact with the facilitator, the course content, and the other participants

A key decision to be made when developing a training program:

Whether to use an in-house trainer or go to an outside consultant

What is the best way to generate a positive mindset about a training program

Word- of mouth