UMIS K204

A student management system allows students to have multiple majors and advisers are assigned to handle multiple students and courses. This is an example of a(n) ________ relationship. 1:N 1:01 N:M M:1

N:M

A low inventory report that is automatically generated when the number of items reaches a certain number is an example of___________. push publishing pull publishing automated publishing BI publishing

Push publishing

The sales manager of a firm wants to generate a particular report containing sales analyses of the second and third quarter of the year. After accessing the DBMS, she should type the keywords (criteria) into a ________ to obtain the information that she wants. report reference data entry query

Query

Which phase of the customer life cycle focuses on increasing the value of existing customers by selling them more products? marketing customer acquisition relationship management loss/churn

Relationship management

According to Nan Lin, which of the following types of capital adds value through information, influence, and personal reinforcement? structural capital social capital process capital human capital

Social capital

Organizations that play the role of providing platforms that enable the creation of social networks, or social relationships among people with common interests are know as: Social media providers Welfare organizers Social media sponsors Application providers

Social media providers

Which of the following is true for the relationship between business processes and information systems? Starting with processes and working toward systems is more likely to result in processes and systems that are aligned with the organization's strategy and direction. Information systems incorporate all business process activities, and hence should be developed before business processes. Starting from processes and working toward information systems is the best option to anticipate future demands and new business processes. Developing information systems before business processes ensures that all activities are considered in the development process.

Starting with processes and working toward systems is more likely to result in processes and systems that are aligned with the organization's strategy and direction.

What are the four phases of collaboration? Starting, Planning, Doing, Finalizing Thinking, Talking, Acting, Completing Talking, Working, Discussing, Revising No answer text provided.

Starting, Planning, Doing, Finalizing

What type of decision requires the most collaboration? Managerial Operational Strategic No answer text provided.

Strategic

A manager will essentially require ________ skills to clearly understand how the resources that his or her company uses are converted to desired outputs. collaboration experimentation interpersonal systems thinking

Systems thinking

Malware protection can best be described as which of the following... Technical Safeguard Data Safeguard Human Safeguard Virus Safeguard

Technical Safeguard

Which of these is one of Porter's 5 forces that determine industry structure? Inbound logistics Customer service Threat of new entrants Differentiation

Threat of new entrants

Which of the following is a reason for outsourcing? to increase the company's credibility to reduce risk to expand the company's network companies should not outsource

To reduce risk

A ________ is a balancing of three critical factors: requirements, cost, and time. WBS trade-off test plan critical path

Trade-off

How does knowledge management (KM) benefit organizations? Briefly explain your chosen answer. improve process quality increase team strength a and b it doesn't benefit organizations

a and b

Which type of relationship would be necessary to have between the Employee and Sales entities in a grocery store database? N:M 1:N 1:1 M:M

1:N

________ are collections of related tasks that receive inputs and produce outputs. Activities Repositories Resources Models

Activities

Which of the following are functions of the IS department? protect information assets Manage outsourcing relationships Develop, operate, and maintain applications all of the above

All of the Above

Which of the following can be described as a security threat? Human Error Cyber Terrorists Natural Disasters All of the Above

All of the Above

Which is a major function of the information system's department? Manage outsourcing relationships Develop, operate, and maintain applications. Plan the use of IS to accomplish organizational goals and strategy All of the above

All of the above

What are the four primary purposes of collaborative teams? Become informed, make decisions, solve problems, manage projects Solve issues, conduct projects, work together, use technology Discover problems, split up tasks, work efficiently, reach solutions Be efficient, produce new ideas, solve problems, use technology

Become informed, make decisions, solve problems, manage projects

What is the most important quality to have as a collaborator? Being nice Being knowledgeable about the business world Being able to give and receive critical feedback Being organized

Being able to give and receive critical feedback

The CIO is the representative for: IS issues within the executive staff IT issues within the executive staff Both a and b none of the above

Both a and b

________ is defined as information containing patterns, relationships, and trends. Process mining Business process management Business intelligence Spatial intelligence

Business intelligence

In the Five-Component Model, which component is considered the "bridge" that connects the computer side of the model to the human side? Hardware Software Data Procedures People

Data

A _____________ is a logical representation of a database that describes the data and relationships that will be stored in the database. data model crow's feet diagram database design schema requirements document

Data model

Because of the various problems with operational data, large organizations choose to extract operational data into a(n) ________. OLAP cube neural network data warehouse Web server

Data warehouse

The centerpiece of an ERP application is the: Database Sales application Relationship management application Human resources application

Database

A ___________ is a data collection, smaller than the data warehouse, that addresses a particular component or functional area of the business. datamart datamine datacube data model

Datamart

When a company tries to offer the same products at a lower cost they are trying to __________ a customer's buyer power. increase decrease maintain None of these

Decrease

In which phase of the Systems Development Life Cycle (SDLC) should you determine project cost feasibility? Define System Determine Requirements Design System Components Implement System Maintain System

Define system

The process a company goes through to determine whether or not to invest in a new location is a ____________ process. structured dynamic difficult strategic

Dynamic

In a data model, a(n) ________ is something that a user wants to track. record byte entity primary key

Entity

The overall goal of IS Security is to: Make sure all of your information and passwords are not at risk Find an appropriate trade-off between the risk of loss and the cost of implementing safeguards To minimize one threats at all costs All of the Above

Find an appropriate trade-off between the risk of loss and the cost of implementing safeguards

________ is a major task when implementing enterprise systems. Virtualization Encapsulation Gap identification Data duplication

Gap identification

The term for taking in-depth measures to reduce a system's vulnerability to harm caused by the public is... brute force attack phishing usurpation hardening

Hardening

In the Five-Component Model, which component is the easiest to change? Hardware Software Data Procedures People

Hardware

The automobile industry is characterized by many manufacturers and intense competition among them. This statement refers to ________. low threat of substitutions high bargaining power of suppliers high levels of rivalry low bargaining power of customers

High levels of rivalry

The two key characteristics of collaboration are: Organization and enthusiasm Iteration and feedback Listening and an open mind Timeliness and self-management

Iteration and feedback

Which of the following is a common description of information? information presented in a meaningful context unbiased information recorded facts or figures knowledge derived from facts or figures

Knowledge derived from facts or figures

Organizational structure may vary depending on all of the following except: Size Culture Location Competitive Environment

Location

The primary risk of peer-to-peer support in the context of social media and customer service is ________. lack of investment loss of control loss of credibility lack of privacy

Loss of control

Which of the following is an accurate representation of the steps in the business process management cycle? model processes; implement processes; assess results; create components create components; model processes; implement processes; assess results implement processes; create components; model processes; asses results model processes; create components; implement processes; assess results

Model processes; create components; implement processes; assess results

Which of the following revenue models for social media is most likely followed by companies providing Web 2.0 services? traditional marketing pay-per-click user participation venture capital

Pay-per-click

To effectively manage risk, organizations must proactively balance the trade-off between risk and ___. cost time problems gain

Cost

________ is the dynamic social media process of employing users to participate in product design or product redesign. Homesourcing Outsourcing Showrooming Crowdsourcing

Crowdsourcing

Transforming inputs into the final products describes which primary activity? Operations/Manufacturing Outbound Logistics Customer Service Sales and Marketing

Operations/Manufacturing

Which of the following value chain activities involves collecting, storing, and physically distributing the product to buyers? inbound logistics operations customer service outbound logistics

Outbound logistics

You follow certain steps to access the supplementary readings for a course when using your organization's library management system. The steps that you follow are examples of the ________ component of an information system. procedure data software hardware

Procedure

Which of the following is an effective technique to overcome employee resistance when implementing new enterprise systems? giving employees ultimatums and deadlines paying employees outright for transitioning to the new system coercing employees to learn the new system training employees on the successful use of the new system

Training employees on the successful use of the new system