Unit 3- Interpersonal Communication

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Integrating

Max and Andi have just bought a car as a couple, spent their first Christmas vacation together visiting both sets of parents, and have been attending the same church. They are at which stage of a relationship? a. Intensifying b. Integrating c. Bonding d. Circumscribing

acknowledgement

"I can see why you feel the way you do" is a statement that communicates ____________. a. endorsement b. recognition c. acknowledgment d. certainty

provisionalism

"I suspect you will encounter resistance to that approach" is a comment that reflects ____________. a. provisionalism b. empathy c. equality d. certainty

superiority

"When you're the boss like me, you can do it your way" is a comment that demonstrates ____________. a. neutrality b. superiority c. certainty d. provisionalism

An expressed struggle

A dirty look, the silent treatment, and avoiding another person can all be examples of which characteristic of conflict? a. Incompatible goals b. An expressed struggle c. Interdependence d. Scarce resources

Reaffirming

Accepting that relational life is a rollercoaster with inevitable challenges reflects which strategy for managing dialectical tensions? a. Alternating b. Compromising c. Reaffirming d. Reframing

passive-agression

Crazymaking is the result of which conflict style? a. Avoidance b. Competition c. Passive aggression d. Direct aggression

Dagmar's comparison level of alternatives (CL alt) is higher than her present situation.

Dagmar doesn't want to be alone, but she is confident that she can find a better partner than Ethan, who has cheated on her more than once, transgressions she cannot forgive. Given this scenario, what conclusion can we draw? a. Dagmar's comparison level of alternatives (CLalt) is higher than her present situation. b. Dagmar's comparison level of alternatives (CLalt) is lower than her present situation. c. Ethan's behavior meets or exceeds Dagmar's comparison level (CL). d. Dagmar's relationship expectations are unrealistic.

ostracism

Ghosting, stonewalling, and the silent treatment are all variations of ____________. a. argumentativeness b. aggressiveness c. ostracism d. bullying

recognition

Greeting customers as they walk into the store is a form of ____________. a. acknowledgement b. recognition c. endorsement d. accommodation

accomodation

Jeff tells his girlfriend he wants to see a new action movie but accepts her choice of a romantic comedy. This is an example of ____________. a. collaboration b. accommodation c. avoidance d. competition

serial arguements

One of the most common types of ____________ involves problematic behaviors such as being too sloppy or hyper-neatness. a. de-escalatory spirals b. passive aggression c. complementary conflict d. serial arguments

empathy

Research has shown that ____________ minimizes potential threats to self-concept a. neutrality b. provisionalism c. certainty d. empathy

Experimenting

Sam and Chris are engaging in small talk, and looking for things they might have in common, a quest for similarities facilitated by social media. They are at which stage of a relationship? a. Intensifying b. Integrating c. Initiating d. Experimenting

empowered refusal

Saying "I don't eat unhealthy snacks" rather than "I can't eat unhealthy snacks" is an example of ____________. a. empowered refusal b. certainty c. superiority d. acknowledgment

Complementarity

The old saying "opposites attract" suggests which reason for forming relationships? a. Complementarity b. Disclosure c. Reciprocity d. Proximity

hinting

Studies show that among Chinese college students (in both the People's Republic and Taiwan), one of the most common methods of persuasion used is ____________. a. hinting b. asserting c. arguing d. criticizing

Proximity

The fact that we are likely to choose a mate with whom we frequently cross paths points to which reason for forming relationships? a. Complementarity b. Rewards c. Proximity d. Disclosure

Same-sex couples approach conflicts far less negatively than male-female partners.

What does John Gottman's transactional research reveal about conflict patterns with homosexual partners? a. Same-sex couples approach conflicts far less negatively than male-female partners. b. Their relationships have as many power struggles as heterosexual relationships. c. Same-sex parents share child-care responsibilities less evenly than heterosexual parents. d. Gay and lesbian couples have the same conflict patterns as heterosexual partners.

Men may avoid conflict to stay out of harm's way-but in doing so, they might create greater relational problems with the women they date.

What does research reveal about men and women in conflict? a. All the research indicates significant and sizeable differences in how men and women approach conflict. b. Because teenage boys often engage in verbal showdowns or even physical fights, while teenage girls typically use gossip, backbiting, and social exclusion, girls' aggression is less destructive. c. Men may avoid conflict to stay out of harm's way-but in doing so, they might create greater relational problems with the women they date. d. Forms of female aggression typically occur in person rather than online.

competition

What is the flip side of accommodation? a. Collaboration b. Competition c. Avoidance d. Compromise

stonewalling

Whenever Nora is upset with her sister, Sarah, Nora withdraws and refuses to speak to Sarah for an extended period of time. This response, which sends a disconfirming message to the other person, is known as ____________. a. criticism b. contempt c. stonewalling d. defensiveness

A person with superior ability who blundered

Which candidate in Aronson's and his associates' experiment was rated as most attractive? a. An average person who did not blunder b. An average person who blundered c. A person with superior ability who did not blunder d. A person with superior ability who blundered

Connection-autonomy

Which internal struggle, a dialectic within a relationship, embodies the conflicting desires for integration and separation? a. Connection-autonomy b. Inclusion-seclusion c. Predictability-novelty d. Expression-privacy

"You never ask me about my day at work when we're having dinner."

Which of the following statements is an example of metacommunication? a. "You never ask me about my day at work when we're having dinner." b. "I am always tired when I get home from work and wish you would make dinner some nights." c. "When you get home from work, be sure to take the steaks out of the freezer." d. "I won't get home from work until later, so please have dinner without me."

Relational maintenance

____________ can be defined as communication that keeps relationships running smoothly and satisfactorily. a. Small talk b. Relational maintenance c. Social exchanges d. Circumscribing

avoidance

____________ generally reflects a pessimistic attitude toward conflict. a. Accommodation b. Avoidance c. Competition d. Compromise

equality

____________ is put to the test when a person doesn't have superior skills yet is in a position of authority. a. Neutrality b. Certainty c. Equality d. Spontaneity

descriptive

____________ messages address specific behaviors rather than making sweeping character generalizations. a. Evaluative b. Descriptive c. Strategic d. Provisional

disagreeing

____________ messages lie between confirming and disconfirming messages. a. Disagreeing b. Endorsement c. Impersonal d. Irrelevant


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