Unit 3 Review
Marketing
Which of the following business activities has the most long-term impact on production?
minimum wage
Which of the following is a compliance issue?
To gain constructive suggestions for improvement
Which of the following is a purpose of an exit interview?
orientation
Which of the following is an on-boarding activity?
ignoring objections
Which of the following would not help sales people create positive customer/client relations?
Operations Management
Which business activity ensures that the business will have goods to sell?
globalization
Which of the following is a reason that the role of HR management is changing?
there is greater diversity in the workforce
Which of the following is a reason that the role of HR management is changing?
increased use of outsourcing
Which of the following is a trend in information management?
the way in which business activities are interrelated depends upon the business
Which of the following is a true statement about business activities?
it's necessary for making even small businesses decisions
Which of the following is a true statement regarding information management?
there is no right way to do it
Which of the following is a true statement regarding information management?
they require planning and work
Which of the following is a true statement regarding positive customer relations?
career and education planning
Which of the following is an example of an employee-assistance program?
storage and disposal of chemicals
Which of the following workplace-related safety and health issues would most likely be regulated by law?
Financial Analysis
A business owner who is acquiring a partner in order to obtain additional operating funds is performing which business activity?
information
A manager studies the business's previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using
determining what training resources are avaliable
After a company's training needs are determined, what is the next step in training and development?
determining eligibility and costs
In what way might an HR manager be involved in employee benefits?
employee relations
Labor-union negotiations are part of which HR management activity?
Financial Analysis
What businesses activity involves providing information to make decisions about how to obtain funds to operate?
attitude of employees
What is a factor that affects a business's relations with its customers?
Financial Analysis
What is the business activity that provides information to make decisions about how to obtain funds to operate?
continue to treat him/her with courtesy and respect.
What should you do if a customer is being difficult or demanding?
To have realistic expectations
Why should managers know how to do the work of the workers they supervise?
