Unit 4: Project
Which of the following guidelines agrees with the reciprocity/obligation rule?
Put across your more costly proposal first and then present a lower cost alternative when offering something.
The management of a company has introduced a new performance incentive scheme for its employees. Anticipating that the employees may raise objections to the change, the management calls for a meeting. In the meeting, the management highlights some of the benefits of the new incentive scheme, such as how the opportunity to earn more will enable them to spend more. Which of the following persuasion tactics is the company using?
The company is creating a frame for common ground to convince the employees to accept the changes.
Which of the following statements is true of leaders during the storming stage of team development?
They should encourage the team to develop communication channels.
Jessica believes that the minimum wage paid to laborers should be the same across the globe. Her company is sending her on a business trip to one of the less developed countries. She has to negotiate with the contract manufacturers to get the lowest possible labor price based on the host country standards. This difference in her belief and behavior has put Jessica through a lot of discomfort. Which of the following does this scenario best illustrate?
cognitive dissonance
When advertisers convince people to buy their products by telling them not how good a product is but how strongly other users think so, they are using the __________ approach to persuasion.
consensus
Which of the following is not a benefit of working on James' virtual team?
duplication of effort
Kira allowed the conflict between Blake and Sarah to turn
dysfunctional
The primary role of a team leader or team member in the forming stage of team development is to
encourage the group to establish its mission and purpose.
In the performing stage of team development, the role of a team member or team leader involves
encouraging members to provide support to and serve as resources for each other.
At the beginning of the meeting Kira does not properly lead the team during the ______ stage of team development. Therefore, the team was stuck in the ______ stage.
forming and storming
The situation in which one or more members of a team slack off, hoping that others will pick up the slack, is referred to as
free riding
Which of the following best practices is James struggling with?
modifying the communications process among team members
Lillie, a team leader, observes that some of her team members tend to participate in teamwork much less than the others. They seem uninterested and content to let others do their share of the work. In this scenario, the slacking nature of the team members best illustrates
social loafing.
Amanda purchased a barbeque set after reading the testimonials for the product given by other users on the seller's website. Which of the following principles of persuasion does this best illustrate?
social proof
Based on team members' interaction with James during this virtual meeting, the team is probably in the developmental stage of
storming
The individuals in the video most closely represent what type of group?
task force
Codex Incorporated, a software firm, formed an ad hoc project team to study the next evolutionary trend in software systems. Other teams in the firm maintain and service the existing software programs. In this scenario, the ad hoc project team is an example of a(n)
task force.
Wendy mentions that she must rely on Bernard's work efforts in order to get her tasks done. This is an example of
team interdependence.
If James asks team members to reply to each other within 24 hours during regular business hours, he would be instituting a(n)
team norm.
In the __________ stage of team development, the primary task for team members is to tie up loose ends and complete final follow-up on projects.
adjourning
