UNIT 7 - Leading effective project teams

Benefits of virtual teams include ______. A. Financial gains through improved productivity, reduced cost, reduced travel time, etc. B. Many members are possible on a team. C. Members may be psychologically fit for virtual teams. D. Increased visibility of team member work, including their workload and progress.

A. Financial gains through improved productivity, reduced cost, reduced travel time, etc.

Even top-notch virtual teams - those with the most talented workers, the finest leadership, and frequent touchpoints - can be felled by A. poor technology B. poor stability C. poor relationships D. poor innovation

A. poor technology

For team members to contribute, they must believe that they will personally benefit from participation on a virtual team. Which of the following is NOT a method that virtual team leaders use to ensure that individuals benefit from participating on a virtual team? A. Start each virtual meeting with recognition of specific successes. B. Establish goals that must be met in order to achieve recognition. C. Praise a manager for having a great employee. D. Conduct virtual reward ceremonies.

B. Establish goals that must be met in order to achieve recognition.

Which of the following is a strategy for building trust through technological cues? A. Communicate using secure connections only. B. Have a backup plan for sustaining communication. C. Communicate through a single mode of contact. D. Communicate daily.

B. Have a backup plan for sustaining communication.

Factors related to virtual team effectiveness can be categorized into three major areas: establishment of supportive systems for virtual teams; carefully planned launch of virtual projects; and ______. A. highly trained managers and team members. B. efficient ongoing monitoring and controlling. C. frequent updates to supporting technology. D. effective organizational controls.

B. efficient ongoing monitoring and controlling.

Virtual teams are _____. A. a thing of the past. B. here to stay. C. difficult to keep aligned. D. opportunities for security leaks.

B. here to stay.

Which of the following is NOT a strategy for leaders to build trust? A. Enhance and reinforce leader skills in goal setting, rewarding individual and team performance, communication, team building, and conflict resolution. B. Require leaders to initiate face-to-face contact with all team members annually at a minimum and electronic contact at least weekly. C. Encourage leaders to invent virtual celebrations and recognize team member's milestones and group accomplishments. D. Build a sense of team through written guidelines related to how the team will interact and communicate.

D. Build a sense of team through written guidelines related to how the team will interact and communicate.

Virtual team leaders establish and maintain trust through the use of technology by _____. A. Focusing on virtual work cycles. B. Frequently updating the communications platform. C. Focusing on standard software. D. Focusing on the norms on how information is communicated.

D. Focusing on the norms on how information is communicated.

Which of the following is NOT a drawback of virtual teams? A. Resistance to the unstructured nature of virtual teams. B. Supervision and monitoring of virtual teams is more difficult. C. Quality control is difficult. D. Virtual team skills are not available in the marketplace.

D. Virtual team skills are not available in the marketplace.

Trust starts with respect and ______. A. management B. relationships C. intelligence D. empathy

D. empathy