Unit II-Organization Behaviour-14-Workforce Diversity

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What are some ways companies can make the workplace accessible?

Companies can make the workplace accessible by adding elevators and ramps in place of stairs, and by providing tools like telephone headsets and screen readers for smoother communication.

How can companies promote diversity by accommodating people with disabilities?

Companies can promote diversity by accommodating people with disabilities and providing equal opportunities for them to show their productivity and contribute to the workplace.

What is the impact of a common organizational culture and climate in workforce diversity management?

A common organizational culture and climate leads to better human relations in the enterprise and produces all-round organizational and managerial efficiency.

How can a common organizational culture benefit a diversified workforce?

A common organizational culture can benefit a diversified workforce by providing an environment where employees can coexist comfortably, peacefully, and happily.

What is one benefit of having a culturally diverse workforce in terms of dealing with a diverse market?

A culturally diverse workforce increases a corporation's competence in dealing with a market that consists of diverse consumer groups in terms of age, gender, and culture.

Define the term 'generation'.

A group of people born and living at the same time.

Describe the potential consequences of a high labor turnover due to poor workforce diversity management.

A high labor turnover caused by poor workforce diversity management can result in financial losses, decreased productivity, and a negative impact on the organization's reputation and employee morale.

Define the term 'screen reader'.

A screen reader is a software program that reads out the text displayed on a computer screen, enabling visually impaired individuals to access and navigate digital content.

How does age bias affect young freshers?

Age bias affects young freshers by excluding them from job opportunities that require experience, even if they possess the necessary skills and qualifications.

What is age bias in recruitment?

Age bias in recruitment refers to the practice of knowingly or unknowingly favoring or excluding candidates based on their age.

Define age bias.

Age bias is the practice of favoring or excluding individuals based on their age, often seen in recruitment processes.

Describe a situation where age bias occurs in recruitment.

Age bias occurs in recruitment when companies recruit only from university campuses, excluding older workers who may also be entry-level employees.

Differentiate between race and ethnicity.

Although often used interchangeably, race and ethnicity are distinct concepts. Race refers to physical characteristics, while ethnicity relates to cultural identity and heritage.

Define an egalitarian workplace and explain its impact on job satisfaction and employee retention.

An egalitarian workplace is one that promotes equality and fairness among all employees. It has a positive impact on job satisfaction and employee retention.

How can an employee's socioeconomic background influence their perspective in the workplace?

An employee who grew up poor may have a different perspective compared to someone from a wealthy family.

Do you think workforce diversity management is important for corporations? Why or why not?

Answer will vary.

What is an important aspect of workforce diversity management?

Avoiding any form of discrimination based on age, culture, and gender.

Describe a significant technique for excellent workforce diversity management.

Avoiding any sort of discrimination among people on the basis of age, culture, and gender.

Describe the different generations based on age.

Baby boomers, Generation X, Y, Z, and millennials.

Describe the importance of being aware of unconscious biases regarding religion in the workplace.

Being aware of unconscious biases regarding religion in the workplace is important to promote diversity and ensure tolerance and equality.

Define the concept of building goodwill of the enterprise through workforce diversity management.

Building goodwill of the enterprise refers to the positive reputation and perception created in society by effectively managing workforce diversity.

How can heterogeneous groups aid management in making excellent decisions?

By agreeing on a common solution to a tricky problem, they can provide excellent decision-making for the organization.

How can organizations promote excellent workforce diversity management?

By avoiding discrimination based on age, culture, and gender.

How can workforce diversity management contribute to a more inclusive and harmonious work environment?

By creating awareness of diversity and promoting understanding among employees, workforce diversity management can foster a more inclusive and harmonious work environment.

How does workforce diversity management contribute to attracting talented individuals?

By effectively managing workforce diversity, companies create an environment that attracts talented individuals from diverse backgrounds and cultures.

How does workforce diversity management increase a corporation's competence in dealing with a diverse market?

By having a culturally diverse workforce, corporations can better appreciate the needs, feelings, and attitudes of culturally diverse consumers.

How can an organization ensure that no employee is judged for their social status?

By implementing policies and practices that promote equality, diversity, and inclusion, and by fostering a culture of respect and acceptance.

Describe the importance of career development programmes in an organization.

Career development programmes are important in an organization as they help identify individual strengths, weaknesses, and potential for career growth, allowing the organization to make the most of a diverse workforce.

What should career development programmes focus on?

Career development programmes should focus on identifying individual strengths, weaknesses, and potential for career growth.

Describe the importance of workforce diversity management in building goodwill for an enterprise.

Companies with excellent workforce diversity management build goodwill in the society, attracting talented people with diverse backgrounds and culture for employment.

What is the importance of creating an organizational climate for workforce diversity management?

Creating an organizational climate is important for workforce diversity management as it allows people from diverse backgrounds to coexist and work together with full cooperation.

What is the importance of creating awareness of diversity in workforce diversity management?

Creating awareness helps people understand and appreciate the differences among individuals in terms of age, gender, education, culture, etc.

Describe one technique for successful workforce diversity management.

Creating awareness of diversity in the organization so that people may try to understand one another in a more rational and friendly manner.

Define cross-cultural training programmes.

Cross-cultural training programmes are initiatives taken by organizations to create conditions for the development of a common organizational culture and climate.

Describe the importance of developing a common organizational culture and climate.

Developing a common organizational culture and climate creates an environment where a diversified workforce can coexist comfortably, peacefully, and happily.

Describe disability in the workplace.

Disability in the workplace refers to a range of limitations, including physical, visual, learning, and mental health issues, that may affect an individual's ability to perform their job tasks.

Define the term 'disability'.

Disability refers to any condition or impairment that may limit a person's physical, sensory, cognitive, or mental abilities, affecting their participation in daily activities or the workforce.

Describe how diversity affects organizations.

Diversity affects organizations by increasing the need to mitigate conflict between workers from different identity groups, enhancing creativity and problem solving in teams, and serving as a resource to create a competitive advantage for the organization.

How would you explain the concept of diversity in a social construct?

Diversity in a social construct is theoretically infinite and includes every characteristic that appears with variations in a group of people.

How does diversity impact conflict between workers from different identity groups?

Diversity increases the need to mitigate conflict between workers from different identity groups in organizations.

Describe the impact of socioeconomic status on employees in a company.

Employees from different socioeconomic backgrounds may have varying attitudes towards factors like money, social status, and education.

What are the benefits of employing people with multiple perspectives in organizations?

Employing people with multiple perspectives in organizations enhances creativity and problem solving in teams, and serves as a resource to create a competitive advantage.

How does ensuring safety for people belonging to sexual minorities contribute to job satisfaction and employee retention?

Ensuring safety for people belonging to sexual minorities in an organization contributes to job satisfaction and employee retention by creating an inclusive and supportive work environment.

Describe the importance of ensuring safety for people belonging to sexual minorities in an organization.

Ensuring safety for people belonging to sexual minorities in an organization is important to create an egalitarian workplace, increase job satisfaction, and improve employee retention.

Describe the importance of equal representation for women in the workplace.

Equal representation for women in the workplace is essential to ensure gender diversity and equality.

Define ethnicity.

Ethnicity refers to a person's cultural background and can encompass multiple racial or ethnic identities.

What are some examples of programmes of special care for a diversified workforce?

Examples include care for elderly people and special work schedules to provide convenience to female workers.

What are some factors that can be influenced by an individual's socioeconomic status?

Factors like attitudes towards money, social status, and education can be influenced by an individual's socioeconomic status.

What factors might be affected by a person's race?

Factors such as life expectancy and treatment by the criminal justice system may be affected by a person's race.

How can freedom to follow religious practices contribute to tolerance and equality in the workplace?

Freedom to follow religious practices in the workplace promotes tolerance and equality by respecting and accommodating diverse religious beliefs and practices.

How does gender diversity contribute to a positive work culture?

Gender diversity in the workplace fosters a positive work culture by promoting different perspectives, ideas, and experiences.

Define gender diversity in the workplace.

Gender diversity in the workplace refers to having a balanced representation of men and women, promoting equality and inclusivity.

What are some of the aspects in which people can be diverse in workforce diversity management?

In workforce diversity management, people can be diverse in aspects such as age, gender, education, and cultural and social backgrounds.

Describe the importance of hiring people from all backgrounds in an organization.

It ensures diversity and inclusivity in the workplace, promoting different perspectives and ideas.

Define social status discrimination in the workplace.

It refers to judging or treating employees differently based on their social standing or background.

Define better decision-making in the context of heterogeneous groups.

It refers to the ability of management to make improved decisions by considering suggestions from people with diverse backgrounds.

Define the term 'glass ceiling'.

It refers to the invisible barrier that prevents women from being promoted.

Describe the importance of making the workplace accessible to all.

Making the workplace accessible to all is important to ensure that everyone, regardless of their physical abilities, can navigate and use the facilities without any barriers.

How can management support a diversified workforce through programmes of special care?

Management can support a diversified workforce by designing initiatives such as care for elderly people and special work schedules to provide convenience to female workers.

What actions should management take to prevent sexual harassment?

Management should take all necessary measures and at all costs to prevent sexual harassment in the workplace.

What does managing workforce diversity entail?

Managing workforce diversity entails creating an organizational climate that allows a diverse workforce to perform to its best potential, without favoring or disfavoring any particular segment of the workforce, in order to achieve organizational goals.

Do employees in a company come from the same socioeconomic background?

No, employees in a company come from different socioeconomic backgrounds.

Do gender-diverse work cultures focus solely on the number of women and men in a company?

No, gender-diverse work cultures prioritize equality and inclusivity rather than solely focusing on the number of women and men in a company.

Describe one of the most evident types of diversity in the workplace.

One of the most evident types of diversity in the workplace is gender diversity, which emphasizes the importance of equal representation for women.

What is one way to promote diversity in the workplace regarding religious practices?

One way to promote diversity in the workplace regarding religious practices is by allowing employees to follow their religious practices, such as wearing a rosary or a hijab.

How can organizations benefit from career development programmes?

Organizations can benefit from career development programmes by capitalizing on the unique features of a diverse workforce and leveraging individual strengths and potential for career growth.

Why should people be valued for their differences and variety in the organization?

People should be valued for their differences and variety in order to leverage the unique features of a diverse workforce.

How can poor workforce diversity management impact an organization?

Poor workforce diversity management can lead to a high labor turnover, resulting in wasted investment in manpower and other negative consequences for the organization.

Describe the need for programmes of special care for a diversified workforce.

Programmes of special care are designed to provide support and convenience to different groups of workers, such as elderly people and female workers.

Define programmes of special care for a diversified workforce.

Programmes of special care refer to initiatives designed to provide support and convenience to different groups of workers, such as elderly people and female workers.

Describe the importance of race and ethnicity in workplace diversity.

Race and ethnicity are crucial factors when considering diversity in the workplace due to their long, controversial, and complicated history in the United States and the rest of the world.

How does race differ from ethnicity?

Race is based on biological characteristics, while ethnicity is based on cultural background.

Describe the difference between and ethnicity.

Race refers to a person's biological identity, including physical characteristics, while ethnicity is more about a person's cultural background.

Describe sexual harassment in the workplace.

Sexual harassment in the workplace refers to unwelcome actions such as touching, joking, teasing, making rude remarks, slurs, and displaying sexually explicit materials.

Define sexual harassment.

Sexual harassment includes a range of actions that are unwelcome and can include touching, joking, teasing, making rude remarks, slurs, and displaying sexually explicit materials.

Define socioeconomic status.

Socioeconomic status refers to an individual's social and economic position in society, often determined by factors like income, education, and occupation.

What are the 7 primary types of diversity in workplaces?

The 7 primary types of diversity in workplaces are:

Describe the aim of workforce diversity management.

The aim of workforce diversity management is to make people work to the best of their potential.

What are the consequences of age bias in recruitment?

The consequences of age bias in recruitment include excluding qualified candidates, perpetuating stereotypes, and limiting diversity in the workforce.

What is the goal of managing workforce diversity?

The goal of managing workforce diversity is to create an inclusive organizational environment where a heterogeneous workforce can perform at its highest capacity to achieve organizational objectives.

How does the history of race impact discussions on diversity in the workplace?

The long and controversial history of race, particularly in the United States, influences discussions on diversity in the workplace, highlighting the need for equitable representation and inclusion.

What is the outcome of developing a common organizational culture?

The outcome of developing a common organizational culture is the creation of an environment where a diversified workforce can coexist comfortably, peacefully, and happily.

What does the term 'glass ceiling' describe?

The process by which women are barred from promotion by means of an invisible barrier.

What is the purpose of designing programmes of special care for a diversified workforce?

The purpose is to provide support and convenience to different groups of workers, such as elderly people and female workers.

What is the purpose of career development programmes?

The purpose of career development programmes is to identify individual strengths, weaknesses, and potential for career growth in order to capitalize on the diverse workforce.

What is the purpose of cross-cultural training programmes in an organization?

The purpose of cross-cultural training programmes is to create conditions for the development of a common organizational culture and climate.

What defines the similarities among people of the same age group?

Their age.

How does Generation Z differ from previous generations?

They have grown up with mobile phones and the internet.

What is one advantage of heterogeneous groups in terms of decision-making?

They may be more creative and innovative when pooling their knowledge and experiences.

Describe the potential benefit of having people from diverse backgrounds in decision-making.

They may offer suggestions from a wide range of perspectives and orientations, aiding management in better decision-making.

Describe the potential benefit of having people from heterogeneous backgrounds in decision-making.

They may offer suggestions from a wide range of perspectives and orientations, aiding management in better decision-making.

Define unconscious biases regarding religion in the workplace.

Unconscious biases regarding religion in the workplace refer to the hidden or implicit biases that individuals may have towards certain religious beliefs or practices.

What is the significance of workforce diversity in organizations?

Workforce diversity brings a range of perspectives, experiences, and skills to organizations, leading to increased innovation and creativity.

Describe the concept of workforce diversity.

Workforce diversity encompasses every characteristic that appears with variations in a group of people.

How can workforce diversity management be described?

Workforce diversity management can be described as the management of a diverse workforce, where people from different cultural, social backgrounds, and diverse in other respects can coexist and work together with full cooperation.

How does workforce diversity management contribute to organizational success?

Workforce diversity management contributes to organizational success by fostering innovation, creativity, and a broader range of perspectives, which can lead to better problem-solving, increased employee engagement, and improved decision-making.

How does workforce diversity management contribute to better human relations?

Workforce diversity management fosters a common organizational culture and climate that enables people from diverse backgrounds to coexist peacefully, leading to better human relations in the enterprise.

Describe the importance of workforce diversity management in preventing unnecessary labour turnover.

Workforce diversity management helps prevent women and other dissatisfied individuals from leaving the organization, reducing the risk of large labor turnover and the negative consequences it can have on the organization's investment in manpower.

What is the impact of workforce diversity management on attracting suitable employment seekers?

Workforce diversity management in an enterprise attracts talented individuals from diverse backgrounds and cultures who are seeking suitable employment.

Describe workforce diversity management.

Workforce diversity management involves creating an organizational climate that allows a diverse workforce to perform to its best potential, without favoring or disfavoring any particular segment of the workforce, in order to achieve organizational goals.

What is the expectation from workforce diversity management?

Workforce diversity management is expected to work towards the best attainment of organizational goals.

Describe the importance of workforce diversity management.

Workforce diversity management is significant because it allows corporations to better understand and meet the needs of culturally diverse consumers.

Describe the role of workforce diversity management in attracting a diverse pool of job applicants.

Workforce diversity management plays a crucial role in attracting job applicants from diverse backgrounds and cultures, contributing to a diverse talent pool for the enterprise.

What are the benefits of workforce diversity management?

Workforce diversity management promotes a more inclusive work environment, enhances creativity and innovation, improves problem-solving capabilities, and increases employee satisfaction and engagement.

Define workforce diversity management.

Workforce diversity management refers to the practice of creating a work environment that embraces and leverages the differences and unique strengths of a diverse workforce to enhance organizational performance.

Describe the features of workforce diversity management.

Workforce diversity management requires the creation of an organizational climate where people from different cultural, social backgrounds, and diverse in other respects (such as age, gender, education) can coexist and work with full cooperation.

What does workforce diversity management rule out?

Workforce diversity management rules out any discrimination among people, in any respect, whatsoever.

Define workforce diversity.

Workforce diversity refers to employing people who hold multiple perspectives and come from different identity groups.

Describe what is meant by workforce diversity.

Workforce diversity refers to the similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, gender, and sexual orientation. It makes the workforce heterogeneous.

Define the term 'workforce diversity'.

Workforce diversity refers to the variations in characteristics that exist among individuals in a group.

Do religious and spiritual beliefs vary across the world?

Yes, religious and spiritual beliefs vary across the world, with people belonging to and following many different religions.

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