USU MSLE 3500 Final
Promotional (sale)
BOGO, money-off vouchers, discounts.
What are Trust Indicators?
Being reliable Using sound judgment
Three ways people make purchasing decisions.
Cognitive, Responsive, and reflexive
Optimal Product Pricing
Companies getting people to spend more through add-ons
What kind of channel is social media?
Conversation and entertainment
Parts of a Working Mission Statement
Core ideas that sum up job activities, core principles, and who you are working to help.
Three types of PR
Corporate, Defensive, Marketing
Parts of a typical licensing agreement
Creative approval Royalty Up-front fee Non-compete clause Performance guarantee
Operating Charter
Define who is doing what to whom within the organization
Brand Strategies
Defines unique benefits your brand offers to the target audience
Contextual Targeting
Delivers relevant advertising to users based on they type of content they consume online.
Psychological pricing
Designed to have positive psychological impact
Search Engine Optimization (SEO)
Determines how your site shows up in the organic search.
Line Extension
Development of a product that is closely related to existing products but is designed specifically to meet different consumer needs.
Price discrimination
Different price is set for same product in different segments
Pride
Displaying the company name without a relevant message
The primary purpose behind Mindless Marketing tactics
Easy things you can do without thinking about to make you a better marketer: fundraising, small request, concession, remembering names, scarcity, authority
Value Pricing
External factors or increased competition force companies to provide value products to retain sales.
Content Marketing
Focused on creating and distributing valuable, relevant and consistent content to attract and retain a clearly defined target audience.
Skimming
Goods sold at higher prices so fewer sals are needed to breakeven
Marketing Strategies
Has a defined goal that uses brand strategy as the cornerstone
Permissible uses of Marketing Development Funds (MDFs)
In-store displays Temporary price reductions Coupons Contests and sweepstakes Rebates Premiums Sampling
Life currencies
Information Time Space Human Energy Expertise Fun Fear Frustration Convenience Love Quality Money
Paid Media
Internet media, such as display ads, sponsorships, and paid key word searches
Owned Media
Internet sites, such as websites, blogs, Facebook and Twitter accounts
Qualitative Research
Involves few people and has exploratory purposes
What benefits does McCormick Spices get from installing large proprietary displays in every grocery store?
It marks their territory against competitors and helps you stand out. They directly control the way the product is presented.
Why is Usage occasion Analysis important and why do we need it?
It taps into key reasons the consumer makes purchase decisions and is a benefit of analyzing how consumers use your product. This helps in increasing the frequency of consumer use.
What is a walled garden?
Large social media sites that manage and sell advertising within their environment.
13 Virtues of Marketing
Learn Pioneer Overtness Clarity Focus Credibility Authenticity Demonstrate Persistence Measurement Service Write Courage
Overtness (13)
Let customers say no because what you offer doesn't apply to them, never let them say no because they don't understand
If a company has excess manufacturing capacity, what things should they do to try to increase production?
License their trademark
Market-based pricing
Marketers set prices based on results from marketplace analysis and research
Sloth
Not investing the work or energy required to connect your product to consumers
Freemium
Offering a product/service for free while charging a premium for advanced features
Greed
Overselling your product by stretching the truth
Licensee
Pays the licensor a minimum guarantee plus royalties on every item they sell using the trademark
What are the five areas of focus in an EVENT marketing plan?
Points of Distribution Event Signage Brand Activation VIP Guest Hosting Neutralize Ambush Threats
Elements of effective packaging
Portability, Storability and Convince to use
Green thinking style
Practical, planning, organizing, controlled
Analytical tool used to understand Price Sensitivity in the market
Price Elasticity Analysis
Six Deadly Sins of Advertising
Pride Gluttony Envy Greed Sloth Wrath
Three common elements found in "World-Class Advertising"
Product is the hero or element of desire. Relevant, yet unexpected. Touches an emotion
Loss lender pricing
Product sold at low price to stimulate other profitable sales
What does market research accomplish?
Provides management with relevant, accurate and reliable information. It gives data.
When concept testing, what are the two things we measure potential success?
Purchase intent: how likely is the target audience to buy this? New + Different: How new and different is the product compared to what already exists?
What business segments most effectively use social media?
Restaurants, fast food chains, retail stores, sports teams, TV and radio, businesses with disappearing inventory.
Sections of an Operating Charter
Scope, primary and secondary objectives, aspirations, quantifiable measures of success and constraints.
Product bundle
Several products combined together
Organic Search
Sites being shown to you due to their relevance without pay.
Licensor
Someone who holds the trademarks to something
Types of retail displays and strategies
Special pricing, display fixtures, product demos, value added bonuses, no-obligation gifts
Parts of P&G One page Memo
Subject, background, key learnings, benefits, next steps
Brand Extension
Taking a well-established brand name and creating new products leveraging its popularity
Marketing tactics
The actions you take to execute the marketing strategy
Three Ingredients of Greatness in consumer promotions
The contest offers a unique, desirable prize that only you can offer. They make you believe you have a fair chance of winning. They make it easy to enter.
Catalina Coupons
The coupons on or attached to your receipt at checkout, they are given to you based on what you buy.
Who has the rights to critique in a creative review meeting with an ad agency?
The most senior person in the room
What does a TV rating mean?
The percentage of total US television households who are tuned into a specific program
Programmatic Digital Advertising
The process of purchasing ad space via software and relying on complex algorithms to deliver ads contextually
How do promotional activities effect marketing programs?
They are highly profitable, displays and feature activities can increase a brand's weekly sales by 4-13x the average volume. These are paid through MDF funds.
Why do consumers use social media?
To connect with friends, get news and entertainment
Purpose of segmentation research
To determine the demographic, psychographic and behavioral characteristics of potential buyers.
Why are Esports and ideograms a new driving force in social media?
Twitch has 4.2 million monthly streamers, about 52,400 people at any given time. Esports revenues top $1.1 billion in 2019, up 27% from the previous year.
Cost plus pricing
adding a percentage to the cost of producing the product to render selling price
Wrath
angry advertising
Key metrics we look at when doing Email campaigns
bounce rate, open rate, click through rate, conversion rate, number of new customers and number of returning customers
Learn (13)
every week, become smarter regarding your customers and your vocational craft
Earned Media
A PR term for connoting free media such as mainstream media coverage
Pay-per-View (PPV)
A pre-negotiated deal with a fixed price and guaranteed delivery of a number of ad showings.
Blue thinking style
Analytical, research, questions
Yellow thinking style
Conceptual, big picture, creative, innovative
Penetration pricing
Price charged for products set artificially low to gain market share
Premium pricing
Price is artificially high to encourage favorable perceptions among buyers
Product line pricing
Price options reflect benefits
Gross Ratings Points Formula
Reach x Frequency
Clarity (13)
Strive for self evident clarity in all communication
Quantitative Research
Uses a large sample of people, can be projected and draw conclusions
Eureka! Ranch method for reducing the failure rate of new products by half
Brainstorm ideas, write a brand positioning statement, turn the brand positioning into a written concept, test the concept on real consumers
Channel Strategy
Determines what kind of retailers should carry your product.
Secondary Research
Past research which has already been performed
Red thinking style
Personal, people-oriented
What are the 3 things to ask yourself before making a social media post?
Timely, relevant, actionable
Gluttony
Using imagery that does not relevantly link or support your brand image
Example of Cause-related marketing
When a company partners with a non-profit.
Captive Product pricing
When a product requires complimentary products, companies add a premium
High-low pricing
When goods are typically higher than competitors, but through deals they are cheaper
When does acquiring a license make sense?
When you own a coveted trademark that other people will pay for the right to use.
Pioneer (13)
lead your marketplace and leave copying to those without the brains to be original
Primary Research
research done firsthand
How much of a brand's marketing budget should be set aside to pay the agency?
25%
How many digital touch-points does it take on average before a consumer makes a purchase?
6-8
How long does it take to fully complete and air an ad?
6-8 months
Distribution Strategy
A plan for delivering the right product to the right person at the right place at the right time. Defined by ubiquity and exclusivity.
Product Mix
A series of products all based on the same idea but branch out to meet certain wants or needs of consumers.
Pay-per-Click (PPC)
Advertisers do not pay unless someone clicks
Envy
Advertising resembles competitors
Predatory pricing
Aggressive pricing (undercutting) is intended to drive out competition
Dynamic pricing
Allows online companies to adjust prices of identical goods to correspond to a customer's willingness to pay
Paid Search
An auction-like bidding system that allows companies to pay for the order of how ads appear. (You only pay your bid price when your ad is clicked on)