UTK Management 300 Exam 2
Gena's mother-in-law has tried to teach Gena to crochet several times, but Gena is convinced that she has 2 left thumbs and will never get the hang of it, no matter how hard she tries. In terms of expectancy theory, what is Gena's subjective probability?
0
List the types of task interdependence in order of degree of interdependence, placing the task with the highest degree of interdependence at top
1) comprehensive interdependence 2) reciprocal interdependence 3) sequential interdependence 4) pooled interdependence
Research has demonstrated that team members are most pleased with a team in which there are ___ team members
4-5
___ people prioritize communion striving, which reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality
Agreeable
According to the RIASEC model, which personality type is more likely to be creative and entertain others?
Artistic
The model that suggests that personality can be categorized across 5 personality dimensions is known as the...
Big 5 Taxonomy
In terms of equity theory, what is the term for the process in which people think about things in new ways - but do not change their behaviors - in order to regain intellectual balance?
Cognitive distortion
What question is used to evaluate procedural justice?
Do authorities adhere to rules of fair process?
What question is used to evaluate informational justice?
Do authorities explain procedures thoroughly?
What is a "veiled purpose" test item in an integrity test?
Do you agree with the statement, "I don't feel I've had control over my life"?
Tyler leaped several feet in the air to spike the ball during the volleyball game.
Explosive strength
What personality type is easiest to judge in a zero acquaintance situation?
Extraversion
When other people recognize the success of others and reward them for their success, it typically fosters ___ motivation.
Extrinsic
T/F: Agreeable people prioritize status striving, which reflects a strong desire to obtain power and influence within a social structure as a means of expressing personality
False
T/F: Disciplinary actions, demotions, and terminations are typical examples of "positively valenced" outcomes.
False
T/F: Distributive justice reflects the perceived fairness of decision-making processes.
False
T/F: Emotional intelligence refers to our ability to understanding others, but not ourselves.
False
T/F: In leader-staff teams, decisions are made collaboratively between the team leader and members of the team
False
T/F: Justice reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms
False
T/F: Meaningfulness is a concept in psychological empowerment that reflects a sense of choice in the initiation and continuation of work tasks
False
T/F: Moral judgement occurs when an authority recognizes that a moral issue exists in a situation or than an ethical code or principle is relevant to the circumstance.
False
T/F: Motivation is a set of distinctive, external forces
False
T/F: Pooled interdependence requires the highest level of interaction and coordination among members as they try to accomplish work
False
T/F: Reasoning abilities are most important in jobs in which effectiveness depends on understanding and communicating ideas and information to others, such as business executives.
False
T/F: The ability to choose the right action quickly in response to several different signals is called control time
False
T/F: The positive correlation between cognitive ability and performance is stronger in jobs that are simple or situations that demand repetition
False
T/F: The principle of situational strength suggests that some situations provide cues that trigger the expression of a given trait
False
T/F: Typically, so-called "red flags" indicate that ethical issues are morally sensitive.
False
T/F: smarter employees are more likely to want to remain members of the organization
False
What is true with regard to emotional intelligence?
In many circumstances, high emotional intelligence can compensate somewhat for low cognitive intelligence.
Elena is the sales manager for a floor tiling company. She sees that the sales numbers for Roger have been slipping and wants him to do a better job. Under goal-setting theory, what goals for Roger would most likely result in higher levels of task performance?
Increase sales by 25% during the next quarter
"A man of his word" would best describe a person with...
Integrity
An individual's self-confidence and need for achievement are considered ___ forces in motivation.
Internal
Finding self-satisfaction in doing a job well leads to ___ motivation
Intrinsic
What could happen if a supervisor assigns specific and difficult goals for her employees?
It could help determine her employees' self-set goals
What is a characteristic of disposition-based trust?
It is based on the general propensity of the truster to trust others.
What is a characteristic of the conventional stage of moral development?
Laws, rules, and order that govern society are emphasized over time.
___ reflects performance in belief, special circumstances that demand a person's best effort.
Maximum performance
Which Big 5 personality dimension is associated with feeling of anxiety, insecurity, or self-consciousness?
Neuroticism
With which personality dimension are traits such as being emotional and moody associated?
Neuroticism
Deana is a gifted speaker. She seems to have a unique ability to convey her thoughts and beliefs to audiences in meaningful ways. In which verbal ability does Deana excel?
Oral expression
___ is a strategy of fostering goal commitment that involves the collaboration of employees and leaders on setting the specific proficency level and due date for a goal so that the employee feels a sense of ownership over the goal.
Participation
The personality model used to identify an individual's career interests based on six personality types is the...
RIASEC model
What is a characteristic of the pre-conventional stage of moral development?
Relationships are based on self-interest, with little concern for loyalty, gratitude, or fairness
What is an accurate description with regard to the Myers-Briggs Type indicator method of personality measurement?
Research on this model suggests that managers are more likely to be "thinking-judging"personality types than the general population.
Even though Linda hasn't planned an event as large as her company's Christmas party before, she is confident that she'll be able to manage it successfully. It appears that Linda has a high level of what type of belief?
Self-efficacy
___-exchange relationships involve a connection with another person and fosters trust and expectations that the other person will honor his/her obligations.
Social
What describes a process of cognitive distortion?
The restoration of balance mentally without altering behavior as a consequence of equity distress
What is a characteristic of economic relationships?
They are based on exchanges resembling contractual agreements
T/F: According to expectancy theory, motivational force equals zero if expectancy, instrumentality, or valence is zero.
True
T/F: Conscientious employees prioritize accomplishment striving, which reflects a strong desire to accomplish task-related goals as a means of expressing personality
True
T/F: Dishonest people fake a little more than other people in an integrity test.
True
T/F: Employees who feel a sense of equity on the job are more likely to engage in citizenship behaviors
True
T/F: Extraversion is the easiest personality trait to judge in situations in which two people have only just met.
True
T/F: Informational justice is fostered when authorities, truthfully and candidly, explain decision-making procedures and outcomes in a comprehensive and reasonable manner.
True
T/F: Lump-sum bonuses have a high impact on motivation because the lump-sum bonuses link financial payments to the successful achievement of certain tasks
True
T/F: Moral identity is the extent to which an individual considers oneself to be a moral person.
True
T/F: One of the problems with determining needs is that people's conceptions of needs vary between different cultures or even between individuals.
True
What explains the existence of a positive correlation between trust and organizational commitment?
Trusting an authority increases the likelihood of the development of an emotional bond
What best describes a management team?
a group of executives who oversee the functioning of a company
Which element of S.M.A.R.T. goals proposes that goals should be challenging yet attainable?
achievable
Teams whose tasks are quite complex and take place in contexts that are either highly visible to an audience or of a highly challenging nature are known as ___ teams
action
a team that executes complex tasks in situations that are difficult or viewable by others
action team
The 3 factors that influence trust levels are disposition-based trust, cognition-based trust, and
affect-based trust
Vonetta derisively at her teammate during the meeting exclaimed, "Wow, I've heard some dumb ideas come out of this group before, but that one takes the cake!" Which individualistic role does this best describe?
aggressor
What is an example of an individualistic role?
aggressor
"It reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality" is true about...
agreeableness
Which Big 5 personality dimension would be associated with someone who is good-natured, empathetic, considerate, and caring?
agreeableness
What describes egoism that is used in the principled stage of moral development?
an act is morally right if the decision maker freely decides to pursue either short-term or long-term interests
What are reasons some employees may lack motivation?
assignment of an ambiguous goal lack of confidence
In order to determine whether distributive justice exists, employees consider...
assignments pay promotions
According to Kohlberg, moral development begins...
at the pre-conventional stage
the ability to examine one sound among other sounds
auditory attention
A person who shows a desire to do what is in your best interest rather than his or her own interest demonstrates...
benevolence
How would the following statements be characterized in motivations: Bettina's new job has a lucrative bonus benefits package Samantha's new boss frequently praises her for the quality of her work
characterized as extrinsic motivations
Workers who believe that their workplaces have a sense of equity are more likely to exhibit ___ behaviors and less likely to exhibit ___ behaviors.
citizenship counterproductive
Kendra has been working for Harmon Electronics as a quality-control inspector for 3 years. She learned that a coworker with less experience and less time with the company is earning more than she is. What is Kendra'a coworker, according to the equity theory?
comparison other
Tyler works in customer service for a large financial services firm but wants to ultimately work as a financial analyst, so he is taking advantage of training opportunities at work and seeking challenging assignments that can enhance his skills. Tyler is attempting to build which dimension of psychological empowerment?
competence
Which dimension of psychological empowerment refers to an employee's belief that he or she can perform his or her professional work as a high level?
competence
In a complex surgery, the surgeon, assisting surgeons, surgical technicians, and anesthesiologist perform specific tasks but also interact with one another continuously and make necessary adjustments as needed. This is an example of ___ interdependence
comprehensive
Which team-building role tries to find middle ground among the team members when it becomes necessary to end disagreements about a course of action in order to move forward with a task?
compromiser
the extent to which consequences of the act are focused
concentration of effect
The Big 5 personality dimension that is characterized by a person's attention to detail, thoroughness, organization, and self-discipline is referred to as...
conscientiousness
Which of the Big 5 personality traits has the greatest effect on typical performance?
conscientiousness
The Big 5 dimensions of personality are:
conscientiousness neuroticism openness to experience extraversion agreeableness
In the process of hiring a specialist, ability should be...
considered early on
Autonomy, self-sufficiency, and responsibility would be categorized as ___ needs.
control
the ability to make precise adjustments in using drills and other machinery
control movement abilities
According to the RIASEC model, a(n) ___ person prefers structured tasks more than other personality types.
conventional
The ability to use different parts of the body together smoothly and efficiently is known by what term?
coordination
Having procedures that employees can use to appeal their performance evaluation ratings helps ensure
correctability
Jonathan was raised in a small town in the American Midwest and holds strong, conservative beliefs about religion, family, and hard work. Such beliefs are known as...
cultural values
In order to explore similarities in ___, Project GLOBE groups countries together into country clusters, such as Angle, Latin America, and Eastern Europe.
culture
The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society that are transmitted across generations is referred to as...
culture
___ can be described as the personality of a society.
culture
What type of diversity encompasses differences in attitudes, values, and psychological characteristics of people?
deep-level diversity
the ability to accurately judge relative distances between things
depth perception
Claudia and her colleague Alicia were traveling to visit an important client when they encountered heavy traffic. Claudia was immediately highly agitated and stressed that they were going to be late for the meeting, whereas Alicia was unperturbed. Claudia's reaction is best described as her...
differential exposure
People who score higher in neuroticism often perceive life events as more stressful than their less neurotic counterparts. This tendency is referred to as...
differential exposure
When simple things go wrong during the day, Anika "freaks out" and is certain that she can't cope with the situation, rather than trying to reason it out. Anika's reactions are an example of...
differential reactivity
A(n) ___ goal is one that stretches employees to perform at their maximum level while still staying within the boundaries of their ability.
difficult
Goal setting theory argues that assigning employees ___ goals will result in higher levels of performance
difficult
When the company announced a sales contest for the following month, Alicia decided to enter. Her choice represents Alicia's ___ of effort.
direction
A group of algebra students is working collaboratively on an in-class assignment. Oliver is considered an algebra whiz so he is quick to solve the problems, and the rest of the group is happy to go along with the answers. The assignment is an example of a(n) ___ task.
disjunctive
"A fair day's pay for a fair day's work" is an equitable viewpoint that most accurately describes
distributive justice
The degree to which members of a team differ from one another is referred to as team ___
diversity
what suggests similarity-attraction approach?
diversity on attributes such as cultural background, race, and attitudes is associated with communication problems
The type of strength involved in harnessing energy over a long period is known as ___ strength
dynamic
In track-and field sports, ___ strength is typically required for long-distance running, whereas ___ strength would be required for sprints or high jumps.
dynamic explosive
A delivery driver unloads a truck and stacks boxes on shelves in the warehouse. This requires bending to pick up the boxes and stretching to place them on high shelves. Which physical abilities would be most applicable in this job?
dynamic flexibility
Wayne carries a lot of equipment in his backpack when he makes his rounds as a back country ranger
dynamic strength
What is a characteristic of comprehensive interdependence?
each member has a great deal of discretion in terms of what they do and with whom they interact while collaborating to accomplish the team's work
When employees interact with authorities via an explicitly defined transfer of services for wages, they participate specifically in an...
economic exchange
The moral principle that holds that the individual's self-interests should be the motivation and the goal of his/her actions is referred to as...
egoism
Unlike other forms of trust, affect-based trust is primarily
emotional
Sam is extremely nervous about being back in a classroom after an absence of almost 10 years, so he is unsure that he'll succeed in an MBA program
emotional cues
What is the term for the ability that determines how humans interact with each other socially?
emotional intelligence
A highly collectivist society
emphasized making decision on what is best for the group
What is an example of a team task role?
energizer
Employees with high ___ are fully absorbed and enthusiastic about their work and devote a lot of energy to the job
engagement
According to the RIASEC model, people with an investigative personality type:
enjoy abstract, analytical, theory-oriented tasks and tends to be analytical, intellectual, reserved, and scholarly
What is a performance outcome fostering intrinsic motivation?
enjoyment
According to the RIASEC model, an individual who is categorized as ___ is often found in leadership roles. He or she is unafraid or taking risks.
enterprising
According to research, which of the following aspects of motivation most likely has the highest impact on organization commitment?
equity
When a person becomes upset because he compares his equity with others and finds his own equity lacking, he might be experiencing what phenomenon?
equity distress
What theory asserts that a person's motivation is based on what he or she considers to be fair when compared to others?
equity theory
___ is described as a need to hold a high evaluation of oneself and to feel effective and respected by others
esteem
Although he is not devout, Johann grew up as a Roman Catholic in an Italian neighborhood, and he believes that other religions are inferior. This is an example of...
ethnocentrism
The main objective of Project GLOBE is to...
examine the impact of culture on the effectiveness of leader attributes, behaviors, and practices
What kind of belief answers the question, "What are the chances that, if I work very hard, I'll be able to do a good job?"
expectancy
The theory of motivation proposes that work effort is directed toward positive experiences and away from negative ones
expectancy theory
An employee from a culture with a low degree of power distance
expects consensus-oriented decision making within the organization.
Elena failed her last test. She blamed it on the fact that the test was poorly written and the room was too noisy for her to concentrate, not that she didn't study for the test. Based on this information, it appears that Elena has a(n) ___ locus of control.
external
Since Jake is the only purchasing manager in his company, he compares his salary and benefit package with those of purchasing managers in other, similar-sized companies. Jake is using what kind of indicators to examine his position?
external comparisons
Authorities are able to improve procedural justice when they abide by rules of...
fair process
T/F: Team task roles refer to behaviors that influence the quality of the team's social climate
false
T/F: pooled interdependence teams exhibit the highest degree of coordination
false
Gale is responsible for developing the organization's strategic plan. She and her manager meet weekly to discuss her progress. This is an example of which type of moderator on task performance?
feedback
Marcus is a facial reconstructive surgeon who prides himself on being able to correct conditions, such as cleft palates, with scarring that is barely visible because of his suturing skills Which psychomotor ability would be the most important for such an occupation?
fine manipulative abilities
the ability to maintain a steady upper body while working on specific tasks with one's hands
fine manipulative abilities
If people can move their bodies in different positions and directions, which physical ability do they possess?
flexibility
Surface level diversity refers to diversity regarding:
gender
According to research, what appears to have the strongest positive correlation with task performance?
general cognitive ability
What does the term g-factor signify
general cognitive ability
What does the term g-factor signify?
general cognitive ability
What is the aim of an action and serves as the primary driver of the intensity and persistence of effort for the action?
goal
The determination with which employees establish a goal and the efforts they will take to achieve it is called...
goal commitment
In her organizational behavior class, Professor Johnson has assigned a group project that is worth 30% of students' final grade. Students in one of the groups meet immediately after class to discuss the project and reach a mutual understanding of the project: each group member has the same shared vision of earning an A on the project, and every member of the team is expected to do his or her part to achieve it. This is an example of...
goal interdependence
To inspire team spirit, the new product development team had t-shirts printed that say "When we dram alone, it is only a dream" on the back, and "When we dream together, it's the beginning of reality" on the front. This motto suggests that the group has a high level of
goal interdependence
What characterizes pooled interdependence
group members complete their work assignments independently, and then this work is simply "piled up" to represent the group's output
According to equity theory, what emotion is likely to be seen in an employee whose ratio of outcomes to inputs is more than those of their comparison other?
guilt
the ability to hear sounds that vary in volume and other auditory qualities
hearing sensitivity
Professor Johnson has assigned a group project in her organizational behavior course, and students in each team will receive the same grade for the project, regardless of how much - or how little - they contribute to the overall project. This is an example of
high outcome interdependence
When employees have higher levels of trust in authorities, they have
higher levels of task performance
Ethics can be defined as...
how well one's actions fit in with generally accepted moral standards
The cultural dimension identified by the GLOBE Project that reflects the degree to which the society supports kindness towards and consideration of other people is referred to as...
humane orientation
The final project in Professor Gracia's class is a group research paper and presentation. However, the project grade is split into a team component and an individual component based on peer evaluations and individual progress reports. This is an example of ___ interdependence
hybrid outcome
Phrases such as "moving forward," "being on track," and "getting there," convey a sense of ___
impact
Tony is a member of a small research team for a pharmaceutical company. One of the aspects of his job that he loves best is that he can readily point to his contributions to the team's projects and genuinely feels like he makes a difference in the success of the team. This is an example of which dimension of psychological empowerment?
impact
Which of the following are common outcomes of abusive supervision?
increased absenteeism decreased satisfaction counterproductive behavior
With the increasing popularity of the internet, maintaining a company's reputation has become...
increasingly difficult
People who value personal freedom and self-sufficiency and who prioritize watching out for their own well-being and that of their close family members can be described as...
individualistic
Several engineering and IT firms utilize ___ tests in selecting applicants for jobs. These tests assess applicants' abilities to work with unfamiliar information and see patters and draw conclusions based on that information
inductive reasoning
People using ___ look at specific information to reach a general conclusion, whereas people using ___ apply general rules to specific information
inductive reasoning, deductive reasoning
The perceived fairness of the communications provided to employees from authorities is called ___ justice.
informational
Project GLOBE divided collectivism into 2 groups: collectivism and ___ collectivism
institutional
Kelli believes that if she does well on the next test, she will earn an A in the course. These thoughts demonstrate what type of belief?
instrumentality
Krystal complained to her husband after her performance review, "I don't get it. I got the top rating in the department, but I got the same raise as everyone else, even the slackers. Obviously, our raises don't depend on how hard you work or how good of a job you do!" Krystal would be described as having low ___ according to the expectancy theory.
instrumentality
People who believe that a successful performance will result in a certain outcome are experiencing
instrumentality
The believe known as ___ relates to the belief that, "If I do a good job, I'll receive the outcome I desire."
instrumentality
LaKesha's prospective employer required her to take a personality test in which she was asked, "Do you think it is stealing to take small items home from work?" and "Is it acceptable to switch price tags on merchandise in a store so you can purchase them at a lower cost?" What type of personality test has LaKesha most likely taken?
integrity
What is the term for the level of effort that motivated employees put forth?
intensity
Expressions of personality that influence behavior through preferences for certain environments and activities are called...
interests
Jolene doesn't believe that "luck happens;" she thinks you make her own luck in life. Based on this information, it appears that Jolene has a(n) ___ locus of control.
internal
When people believe that they are treated with dignity and respect by parties involved in a decision-making process, they perceive ___ justice
interpersonal
When an individual experiences psychological empowerment, performing the work tasks serves as its own reward. This is a form of what kind of motivation?
intrinsic
According to the RIASEC model, an individual who is more likely to work with things and ideas than work with date and people is likely to have a(n) ___ personality
investigative
How are cognitive intelligence and emotional intelligence related?
it appears that they can be separate, since people with high cognitive intelligence might not have high emotional intelligence
What accurately describes the correlation between task interdependence and team performance?
it is moderate and positive
Teri works in the secretarial pool of a large law firm. She compares her ratio of outcomes and inputs with that of the other secretaries in the firm. What type of comparison is Teri performing?
job equity
People in a culture that has a(n) ___ focus tend to exhibit patience and perseverance and would likely define success over a period of years, rather than months or quarters.
long-term oriented
the anticipated level of impact of the outcome
magnitude of consequences
a team that oversees that functioning of an organization
management team
A __ culture focuses primarily on being bold, making money, and striving
masculine
Adam is taking an exam in which he encounters the following problem: "Which would weigh more, a sphere of ice 1 foot in diameter or an ice cube 8 inches along each side?" What type of ability is this question designed to assess?
mathematical reasoning
The need to be fully alive and find purpose in life would best be described as a(n) ___ need.
meaning
Viewing money for what it signifies rather than just its financial value is known by what term?
meaning of money
Applied to the work context, ___ results from the feeling that job tasks are valuable relative to an individual's own ideals and passions.
meaningfulness
Peggy is passionate about her job as an adoption counselor at the local humane shelter. She feels that her job helps her fulfill the value she places on saving the lives of homeless animals. This is an example of which element of psychological empowerment?
meaningfulness
According to research, task interdependence exerts a ___ impact on team performance
moderate positive
Research has suggeted that conscientiousness has a ___ effect on job performance.
moderately positive
The degree to which people pay attention to moral issues is referred to as their...
moral attentiveness
The first step of the four-component model of ethical decision making is...
moral awareness
When authorities recognize that a moral issue exists, they demonstrate...
moral awareness
The degree to which an issue has ethical urgency is defined as...
moral intensity
When authorities determine whether their course of action is ethical or unethical, they exercise...
moral judgement
a set of energetic forces that originates both within and outside an employee
motivation
One of Bob's strengths as a sales engineer is that he is quick to pick up on his client's feelings. He seems to know when they'll be receptive to his message and when he should "back off" and give them space. This is an example of which element of emotional intelligence?
other awareness
After comparing your situation with that of a comparison other, you realize your ratio of outcomes and inputs is greater than the other person's. According to equity theory, this is what type of a situation?
overreward equity
In order to improve quality at a manufacturing firm, managers put together a team composed of members of various departments to meet on a part-time basis to analyze and discuss issues of product quality and make recommendations for change. This is an example of a(n) ___ team
parallel
The hospital's Grievance Committee is made up of members from various departments and is responsible for reviewing patient grievances and making recommendations to promptly resolve those complaints. This committee is an example of a(n) ___ team
parallel
a team composed of members from various jobs who consult on various organizational issues
parallel team
Jim is nervous about discussing his department's performance until his coworker reminds him that Jim has delivered such reports before. What do these previous speeches signify for Jim?
past accomplishments
Sam earned a 3.9 GPA in his undergraduate program, and that bolsters his confidence that he'll do well in graduate school.
past accomplishments
The ability to identity, understand, and remember arrangements of information is referred to as what kind of ability?
perceptual
___ ability is a facet of cognitive ability which involves comparing information or objects with remembered information or objects
perceptual
A way to measure team effectiveness regarding a particular task is to assess the team's
performance
Lloyd's new product development team is finally "hitting on all cylinders." Its members are working together smoothly, trust each other, and are mutually committed to the objectives of the team. Lloyd's team appears to be in the ___ stage of team development.
performing
Direction, intensity, and ___ are the components of motivation that contribute to an employee's work
persistence
A collection of traits make up an individual's...
personality
At Lamb's Peach church, the music director, youth group pastor, and director of religious education work on their tasks with little collaboration, even though they share an administrative staff. This is an example pf ___ interdependence
pooled
Each branch of a large regional credit union operates largely autonomously but is part of the same organization. This is an example of ___ interdependence
pooled
Anisha has a sunny, cheerful disposition and is the kind of person who always sees the glass as half-full rather than half-empty. Which of the following would best describe these personality traits?
positive affectivity
Ethics that is discussed in terms of how people ought to act is referred to as...
prescriptive ethics
the likelihood that the act will occur or cause harm
probability of effect
An emergency medical technician (EMT) must be able to assess quickly whether an accident victim has a medical problem even when the victim insists that everything is all right. This requires which type of reasoning ability?
problem sensitivity
Which of the following are among the factors by which employees judge whether an authority's decision making is fair?
procedural justice interpersonal justice distributive justice
Lydia works with employees from other departments of the company as part of Team Diablo, a product development team responsible for designing the company's next-generation dishwasher control unit. Lydia is a member of a(n) ___ team
project
The Humane Society formed a committee to organize and coordinate a fund-raising auction to be held for the benefit of the animals. This is an example of a(n) ___ team
project
a team formed to solve a one-time problem or design a product of service
project team
___ are formed to take on "one-time" tasks that are generally complex and require a lot of input from members with different types of training and expertise
project teams
What describes the purpose and activities of a parallel team?
provide recommendations and resolve issues not specifically connected to production
___ is a facet of social pressure that determines the moral intensity of an issue.
proximity to those affected
What do people experience when they believe that their professional work contributes to some greater cause?
psychological empowerment
Fine manipulative abilities and control movement abilities are facets of which type of physical ability?
psychomotor
The model of group development that asserts that team teams establish patterns of behavior for task completion, experience a period of inertia midway through the project, and then fundamentally change their behavior in order to complete the project in a timely manner is referred to as ...
punctuated equilibrium
The model of group development that asserts that teams establish patterns of behavior for task completion, experience a period of inertia midway through the project, and then fundamentally change their behavior in order to complete the project in a timely manner is referred to as...
punctuated equilibrium
When the silent-action committee was formed, the members quickly worked out task goals and how they planned to proceed. However, after a couple of months, it became apparent that their original plan was inadequate, so they revised their plans and set off in a new direction. The action committee experienced...
punctuated equilibrium
___ ability refers to mathematical capabilities including the capability to do simple math operations
quantitative
According to the RIASEC model, there are 6 personality types into which people can be categorized:
realistic investigative artistic social enterprising conventional
___ ability is a facet of cognitive ability one element of which involves the ability to sense that there's a problem right now or that there is likely to be one in the near future
reasoning
In a marketing firm, ideas for a new marketing campaign must be sent back and forth between graphic designers and business development representatives several times for input, feedback, and changes before finally being published. This is an example of ___ interdependence
reciprocal
___ is a type of task interdependence in which members perform their own specific task and also interact with others who perform different tasks in order to complete the team's work.
reciprocal
What would be considered "positively valenced" outcomes for most people?
recognition salary increase
Interpersonal justice is fostered when those in authority adhere to the rules of
respect and propriety
the ability to speedily determine the correct course of action among other possible courses of action
response orientation
Alberto took an online assessment that measured his ___ by asking him to click an icon as quickly as he cold when a red box on the screen turned green
response time
the speed at which a person acknowledges something after it happens
response time
A(n) ___ is defined as a pattern of behavior that a person is expected to display in a given context
role
Lindsay doesn't seem to recognize that, when she is irritated with a client and colleague, her tone of voice becomes strident and she makes sarcastic comments. In which dimensions of emotional intelligence is Lindsay lacking?
self-awareness
What is the term for the ability to perceive and understand the meaning of your own emotions?
self-awareness
Employees who have a degree of autonomy in their work tasks are likely to experience which dimension of psychological empowerment?
self-determination
Employees who experience what motivator tend to product the best professional results?
self-efficacy
People with what type of believe think that they have the capabilities needed to carry out the behaviors needed for a task?
self-efficacy
What motivating force has the strongest effect on performance?
self-efficacy and competence
What kind of abilities are associated with the ability to see and hear?
sensory
A relay race in which each runner must pass the baton to the next runner on the team is an example of ___ interdependence
sequential
People in a culture that has a ___ focus tend to be most concerned with the past and present, not the future.
short-term oriented
The two team-related aspects of team composition include team ___ and team ___
size and diversity
In terms of equity theory, what would be considered inputs?
skills experience
According to he RIASEC model, which of the following personality types enjoys working with ideas and people?
social
A company's acknowledgement that is accountable for its actions is referred to as corporate
social responsibility
the ability to identify and understand the sounds produced in human speech
speech recognition
Barney picks up a heavy carton of canned good to load it onto the delivery truck
static strength
Trust propensity is especially vital when dealing with
strangers
What represents the correlation between cognitive ability and job performance?
strong, positive
A team that is susceptible to "fault lines" has a high degree of
surface-level diversity
The degree to which team members interact with one another and rely on other team members for the information, materials, and resources needed to accomplish work for the team is referred to as...
task interdependence
Alana's manager has set a challenging goal for her to increase sales in her region by 10% over the next quarter. In order to achieve this goal, Alana develops educational and problem-solving plans called...
task strategies
Setting specific, challenging goals encourages workers to develop plans that teach them new things and answer their dilemmas. These plans are known by what term?
task strategies
A(n) ___ is a unit of 2 or more people who work interdependently to accomplish common goals related to a task-oriented purpose
team
the interval between when the act and its consequences occur
temporal immediacy
Justice is defined as...
the degree to which an authority's decision making is considered fair
The concept that a person possesses underlying intelligence that influences overall performance on mental-ability tasks is known as what?
the g-factor
What are characteristics that help distinguish the 5 general types of teams?
the objectives of the team the extent to which team members are participating the life span of the team
The phenomenon in which people tend to interact with people who are similar to themselves and avoid interacting with those who are dissimilar is known as...
the similarity-attraction approach
The saying "birds of a feather flock together" would best describe...
the similarity-attraction approach
In new relationships, trust depends solely upon:
the truster's propensity to trust
What statements are true of authorities who are considered benevolent?
they are loyal to their employees they care for employees they are concerned about employees' well-being
Alyssa believes that decisions should be made based upon facts and logic, not on emotions or other subjective factors. According to the MBTI, Alyssa would likely have a(n) ___ orientation.
thinking
What best describes the purpose of a work team?
to make goods or offer services
T/F: A team with low viability is bound to have problems in the long run
true
T/F: Fault lines develop in diverse groups when informal subgroups form based on similarity in surface-level attributes such as gender or other characteristics
true
T/F: Work teams have the highest levels of worker involvement
true
When consumers are willing to be vulnerable to a company's whims based on positive expectations about the company's actions and intentions, consumers are exhibiting
trust
When a new relationship is forming, the presence or absence of trust often depends solely on your own...
trust propensity
The characteristics or attributes of a person that inspire our trust are known as that person's...
trustworthiness
An employee who prefers a workplace where there are clearly defined rules, policies, and procedures that dictate how jobs are supposed to be done would likely have a high level of
uncertainty avoidance
The extent to which a culture can handle uncertainty and lack of clarity is referred to as...
uncertainty avoidance
Keri works best under pressure. The more important a proposal is or the tighter her time deadline, the more focused she becomes. Which dimension of emotional intelligence does this represent?
use of emotions
What are consequentialist moral principles, which judge the morality of an action according to its goals, aims, or outcomes?
utilitarianism egoism
The belief known as ___ relates to the question, "Does the outcome have any value to me?"
valence
During his interview, Jack was required to take a personality test in which he was asked a series of true-or-false questions, such as "I often act quickly without thinking others through" and "I usually plan things carefully ahead of time." It would appear that Jack took a(n) ___ test
veiled purpose
___ abilities are most important in jobs in which effectiveness depends on understanding and communicating ideas and information to others
verbal
Sam enrolls in an MBA program because his wife and parents have convinced him that he can succeed
verbal persuasion
The likelihood that the members of a team ca work together effectively into the future is referred to as team ___
viability
Sam's best friend recently earned an MBA from the same university and he recommended the program enthusiastically.
vicarious experiences
A team whose members are geographically dispersed but are linked through information technologies to work interdependently toward common goals is known as a(n) ___ team
virtual
Anton is a project manager at a large, multinational insurance company in the US. His team members are located in Ireland, Bangladesh, and Australia and work remotely via the use of electronic communication. This is an example of a(n) ___ team
virtual
What is the term for the ability to differentiate one color from another?
visual color discrimination
Certain questions on the test to become a New York City firefighter ask the test taker to imagine how something would look when parts are moved to rearranged, such as how a fire scene would be affected if a portion of the building collapsed. What would such questions assess?
visualization
The spatial ability called ___ is the ability to imagine how separate things will look if they were put together in a particular way
visualization
Which are among the rules of procedural justice?
voice consistency correctibility bias suppression
The term abilities refers to...
what people can do
The process through which former or current employees expose illegal or immoral actions by their organization is called...
whistle-blowing
A(n) ___ team's purpose is to produce goods or provide services, and they generally require a full-time commitment from their members
work
Instead of having assembly lines in which workers repeatedly perform single, specialized tasks, such as sewing zippers or attaching buttons, a clothing manufacturer forms teams of 8-10 workers who are responsible for producing entire garments. This is an example of a(n) ___ team
work
a team that makes goods or offers services
work team
Johanna's professor asked the class to read a short passage and answer questions designed to test their understanding of the material. What type of verbal ability test did the professor use?
written comprehension
A circumstance in which two people meet for the first time is referred to as a(n) ___ situation.
zero acquaintance
Which of the following describes the correlation between cognitive abilities and organizational commitment?
not significant
Tasha loves to travel, especially internationally. She enjoys trying new cuisines, seeing new things, and meeting people from different cultures. Which personality dimension of the Big 5 taxonomy does this best describe?
openness to experience
Profit sharing depends on the performance of an entire company. What type of focus does this compensation plan have?
organization
During a staff meeting, Perry politely interrupted one of his team members who was going off on a tangent, "You've got some good points, Jim," he said, "But I think we need to keep this discussion focused on the problem we've already identified." What team task role do Perry's actions best describe?
orienter
