(4) Mobile devices

When it comes to connecting to the Internet a tablet computer can be

(1) Wi-Fi and cellular capable (2) Wi-Fi only

Two major categories of cell phones are available. Smart phones with LTE or 4G capability and______phones

3G

Where would you click first if you wanted to set up notifications for your Outlook email

File tab

The Sim card out of the cell phone...

Identifies the users account

Which of the following networks is currently the fastest available

LTE

Select the characteristics of the android operating system

Most popular mobile OS worldwide, used on all Samsung smart phones, relies heavily on third-party apps

Ironically the expenses for calling and_____are among the smallest charges found on the cell phone bill

Texting

Third-party apps must be reviewed and approved by Apple before being available for the

iOS

Select the methods of connecting a smart phone to the Internet

(1) Connecting to an available Wi-Fi (2) using a cellular provider data plan

List the following steps in order that they occur after you press send on your phone

(1) The signal is sent via week microwaves to a cell tower, (2) The cell towers base transceiver station sends the signal to your MSS, (3) your MSS sends the signal to the receivers MSS. (4) The receivers MSS locate the receivers phone and sends a signal to the receivers BTS in associated cell tower

When you're creating a voicemail greeting on your business phone, you should tell the caller

(1) The voicemail that they have reached. (2) when they can expect a return call. (3) if possible why you can't take the call.

What steps do you take to add the twist app to your phone

(1) on the home screen tap the App Store icon. (2) click the magnifying glass to search for the app. (3) type twist (4) with the correct app displayed click get

Which of the following can you do in Google chat

(1) send a contact an image. (2) send a message to a contact even when they're not online (3) send a colleague a hyperlink

Select what's true about tablet computers

(1) touchscreen replaces the keyboard (2) A highly mobile computer (3) can be used while standing or even walking

Wow there's no industry standard, a tablet computer typically has the screen size of at least____inches

7

Because it's a Google product downloading an app from the play store might require

A Google login

Cellular enabled tablets can increase data plan usage, but there are several ways to connect to the Internet that will not result in increased data charges. some of these methods include...

A home Wi-Fi network, a public Wi-Fi network, a secure wireless network

Call management

Allows forwarding, holding, speed dialing

Conference calling

Allows multiple users on one call

What is required to send an instant message from a mobile device

An Internet connection

Cell towers radio frequencies are divided between seven roughly_______-shaped cells

Hexagonal

Facebook messenger, viber, Kik messenger, Snapchat, and WhatsApp are examples of_________messaging sites

Instant

When creating your voicemail greeting for your business phone, it's important to

Keep the message short and professional

Select the advantages of having a 3G phone

More energy efficient; battery lasts longer. Less expensive

After your phones in a large digital converter chip change the sound of your voice to a digital signal, the signal is enhanced by a digital signal

Processor

Can be accomplished with a basic cell phone

Send/receive text messages. Can listen to voicemail. Can play music files

Method that Americans used most to connect to the Internet

Smart phones

A business landline phone system is typically established through

The local telephone company

Call accounting

Tracks phone usage and logs calls

A business hardwired phone system uses_______wire

Twisted pair

Auto attendant

Voice menu the transfers incoming calls to the correct extension

In urban areas, the cell towers become more numerous and the cell signal is transmitted by the cell towers are_______than those in less populated areas

Weaker

What is advantage of a Wi-Fi only tablet over a cellular enabled tablet

Wi-Fi only tablets tend to be less expensive

Voice menu that transfers incoming calls to extensions without a receptionist is a common feature in a business landline phone system. it is known as

Auto attendant

Monitoring

Enables caller ID

And instant messaging app offered by Google is called

Gmail chat

A common feature of a business landline telephone service is the ability to leave a phone message for incoming calls if it is unnecessary or impractical to answer the call in real time. This is called

Voicemail

Select the tablet computers

Apple iPad, Samsung galaxy note pro, Amazon fire HD

Sometimes called cell phone carriers or mobile network operators, cell phone_______sell subscriptions for cellular service

Carriers

Cellular enabled tablets usually have lower processing speeds than Wi-Fi only tablets. What is one of the main reasons for this

Cellular data service costs more than simply connecting to a Wi-Fi signal. Also sailor and able tablets tend to cause more than Wi-Fi only tablets

Which of the following is an advantage of using a cellular network instead of a Wi-Fi network when connecting a smart phone to the Internet

Cellular networks are accessible from more places

Smart phones are extremely popular but one downside is that they require a Wi-Fi signal or a relatively expensive_______to connect to the Internet

Data plan

When connected to a Wi-Fi signal is cellular enabled tablet computer_______incur cell phone plan data usage charges

Does not

Select the expenses found on a typical cell phone bill

Line charges, data plan charges, taxes and surcharges

You need a smart phone too...

Make video calls such as FaceTime or Skype. Access robust email applications. Perform advanced Internet browsing

A texting protocol that is similar to emailing in that the message goes to a server and is encrypted prior to being delivered is referred to as MMS or multimedia__________service

Messaging

Which of the two methods below take you to Google chat

Open Gmail and click on the chat area. Open Google hangouts and click on the chat area

In outlook, after clicking on the file tab where should you click if you wish to change notification settings

Options

You just purchased a new smart phone and decide to give your old smart phone to a friend. What should you do before transferring the old phone

Remove the Sim card, back up your personal data, let your carrier know you're transferring your phone

An intercom system allowing for internal users to just dial the four digit extension of a colleague is a common feature of a business phone system. This feature is called_______-code capability

Short

As long as both users are connected to the Internet, have WebCams, microphones and speakers, they can video teleconference for free using the Microsoft app called...

Skype

The cell Towers based transmission station is connected to a mobile_______ station

Switching

Characteristics of the iPhone operating system

Used on all iPhones and iPads. Most popular mobile OS in the US

Nelson and Lucy like to Skype so they can see and talk to each other. In addition to having the Skype app they also need

WebCams, microphones and speakers, and Internet connection