𝘊𝘏𝘈𝘗𝘛𝘌𝘙 8 ~ 𝘉𝘜𝘚𝘐𝘕𝘌𝘚𝘚

What are the three acquired needs identified by McClelland's theory ?

Achievement, affiliation, and power

You may like one of your classes, dislike another, and be indifferent towards a third. If a class you dislike is an elective, you may not be concerned about your grade. But if it's the first course in your chosen major, your reaction may cause anxiety. Which element of your attitude does this example best describes ?

Affect

According to expectancy theory, an employee is likely to ask which of the following questions before deciding to exert maximum effort toward completing task?

Am I likely to receive the award if I perform well?

Aviva will never question her boss's decisions or let her boss know that she does not agree with them. She feels her boss has power and insight based on his position in the company. Aviva has a high degree of which of the following ?

Authoritarianism

Attitudes are comprised of three​ dimensions: cognition,​ affect, and​ _______.

Cognition

Avec knows she needs to lose weight to stay healthy, but she just cannot resist those hot dogs from the gas station. She feels guilty every time she eats them it cannot seem to make herself stop. Which of the following is Avec experiencing?

Cognitive Dissonance

Mauricio believes in a leading a healthy lifestyle and works out t a gym three time a week. Yet he eats high-calorie candy and cookies at work. This is an example of ?

Cognitive dissonance

Which "Big Five" personality trait would characterize an individuals attention to detail, organization, and self-discipline ?

Conscientiousness

A key concept in reinforcement/behavior modification is that ?

Consequences follow behavior

A psychological contract requires _____ on the part of the employee and ______ on the part of the organization, although the terms of his contract are not always explicitly negotiated ?

Contributions; Inducements

Raphael is a good employee and is highly regarded by his clients. In fact, one client offered Raphael a job at their firm as Raphael accepted. What type of behavior is Raphaels leave the organization considered to be ?

Counterproductive

Zereth has missed work five times in the last month, which is beginning to detract from the effectiveness of her department. Which of the following BEST describes Zeroths absenteeism ?

Counterproductive Behavior

According to the psychological contract, what contributions can an employer expect from his employees?

Effort

A manager who subscribes to theory X management would believe which of the following?

Employees need close supervision and correction.

When a firm uses___, it gives its employees a voice in how they do their jobs and in how the company is managed; the employees become empowered to take greater responsibility for their own performance

Empowerment

A new college grad gets a job at a salary of $65,000 a year and an inexpensive company car. If he learn that another new employee received $75,000 and a more expensive company car, he feels that the situation is unfair. This is an example of which theory?

Equity Theory

Manoj heard about a special task force and believes he has a good chance of being promoted is he is on the task force. Because he would like to be promoted, he talks to his manager about joining the task force. Which of the following describes Manojs beliefs about his ability of obtaining his promotion ?

Expectancy Theory

Xin would like to be promoted to shift supervisor, but he knows that, without a college degree, he won't even be considered as a candidate. As a result, he sometimes slacks in his performance, knowing that a promotion isn't a possibility. Xin's lack of motivation could BEST be described by which theory of motivation?

Expectancy Theory

Lula failed to get a promotion and feels that this action was due to a politically motivated boss or just bad luck, rather than to her lack of skills. People who think that forces beyond their control dictate what happen to them have ___?

External locus of control

In a law firm, administrative staff can alter the times they come in for work and leave at the end of the day as long as they work 8 hours and are in the office between 10:00am and 3:00pm. This is an example of ___ ?

Flextime

Juan has always a been known as an imaginative "big picture" person. He sees the world in terms of possibilities and abstract concepts rather than realities, and often relies on his instincts or interpretations of situations or people. Which dimensions of the Myers-Briggs framework does this describe?

Intuition

____ is a method of increasing job satisfaction by establishing a more satisfactory fit between workers and their jobs?

Job Redesign

When the 2020 COVID-19 pandemic swept the globe, many people lost their jobs. During this period, physiological and security issues became much more important to these individuals than pursuing challenging projects. This is an example of ?

Maslow's Hierarchy of Needs

According to Herzberg's two-factor theory, which of the following would be MOST likely to result in a higher level of employee motivation?

Monthly employee recognition luncheons.

Eve tried out for the soccer team at her high school because her classes are virtual, and she wants to get some exercise. She didn't get accepted to the team. She applied to her former soccer team but didn't meet the residency requirements. She kept on applying and was finally accepted to the Sleepy Hollow co-ed soccer team. Which aspect of emotional intelligence does Eves behavior exemplify?

Motivating Oneself

The set of forces that cause people to behave in certain ways is known as ?

Motivation

People who need to seek approval from others, need to be assured constantly, and are worried about others feelings have a high level of which if the following?

Need of affiliation

Bhavik is known to be helpful to new employees who are learning their jobs, in addition, he is always waiting to stay late to help his coworkers when they are up against deadlines. Bhavik is exhibiting which of the following ?

Oeganizational Citizenship

Ahava is curious and willing to listen to new ideas and to change her own ideas, beliefs, and attitudes in response to new information. Which "Big Five" personality trait does this BEST exemplify ?

Openness

Aishas employees enjoy working for her. Mostly because she is willing to listen to their ideas and consider new ways of doing things. This often makes Te whole team more efficient. Which of the following personality dimensions does Aisha demostraste?

Openness

During the 2020 COVID-19 pandemic, many individuals, especially those in the health care industry and first responders, stepped forward and worked beyond the normal scope of their jobs. This is an example of __?

Organizational Citizenship

Which of the following is a positive employee behavior ?

Organizational Citizenship

You just interviewed a college graduate from another state and even though she has no real work​ history, she seems like a perfect fit for the job. She has relocated and can start work soon. Which inducement will MOST LIKELY appeal to her in her current​ situation?

Pay

As a salesman for Fantastic​ Pharmaceuticals, Mitch is expected to keep his current customers happy and find new customers who want to order his​ company's products. Which term BEST describes Fantastic​ Pharmaceuticals' expectation of​ Mitch?

Performance Behavior

Wells Fargo employees created thousands of fake demand deposit accounts to fulfill performance quotas set by upper management. As​ managers, the lesson we can learn from this is that​ _______ can create​ ________.

Performance​ goals; Counterproductive behavior

______, if managed correctly by a company, is likely to result in higher performance and more positive attitudes from employees ?

Person-job Fit

_____ is the enduring pattern of behavior, emotions, and psychological attributes that characterize an individual?

Personality

As a supervisor, you expect your employees to work overtime if the job is not done, but your employees choose to leave at the end of the regular workday. These conflicting expectations are MOST likely a result of a problem with the ___ ?

Psychological Contract

When Loretta is suspended for swearing at an abusive customer, the other customer service representatives are more careful to watch how they behave towards customers. This is an example of ___?

Social Learning

Research showed that productivity rose in response to almost any management action that workers interpreted as special attention. This phenomenon is called ______?

The Hawthorne Effect

Apoorva has designed a training seminar to help employees better understand their levels of emotional intelligence. The goal is this seminar is to help employees improve their social skills, communication styles, and interaction preferences. Which of the following can Apoorva use to help employees assess personality traits in themselves and others?

The Myers-Briggs Framework

Which of the following BEST defines the person-job fit?

The extent to which a person's contributions and the organization's inducements match one another

George thinks that all his employees are lazy and the only way to get them to work is either to reward them for good work or to punish them for poor work. George uses which theory of​ motivation?

Theory X

_____ holds that people are naturally energetic, growth-oriented, self-motivated, and interested in being productive

Theory Y

Melinda firmly believes that decisions should be made based on facts and logic, not on emotions or subjective factors. Which dimensions of the Myers-Briggs. Which framework does this describe?

Thinking

Workers will be dissatisfied if they believe they have poor working conditions. During the 2020 COVID-19 pandemic some workers walked off their jobs because they felt the firm wasn't doing enough to protect their health. This is an example of hygiene factors according to ___?

Two-Factor Theory