Adaptive Learning Assignment - Business Management Systems

The doubling of the number of transistors on each chip that occurs roughly every 18 months means that computer capability, and the corresponding software, also improve rapidly. This phenomenon is called

Moore's law

During the third stage of the project management (PM) process, the manager constantly monitors the progress of the project and the project's resources. This is called the ___ phase.

execution

During the first stage of the project management (PM) process, the manager outlines the requirements of the project, documents these requirements, and analyzes the costs of the project. This is called the ___ phase.

initiation

Select two objectives that might typically be accomplished during the planning phase (the second stage) of the project management process. A Gantt chart is created or fine-tuned if one was started during the feasibility study. A meeting with project stakeholders is convened allowing these key players to review the Gantt chart and the project timeline. A projected timeline for deliverables is developed. Stakeholders in the project are identified.

A Gantt chart is created or fine-tuned if one was started during the feasibility study. A meeting with project stakeholders is convened allowing these key players to review the Gantt chart and the project timeline.

As technology improves, the capabilities of, and the demands on, business management systems increase. Select three examples of the impact of advancements in business management systems on the expectations of users. An employee visits the human resources department to check available benefit packages. A customer checks the status of his pizza's creation and delivery from his phone A sales representative observes customer purchases of 15 client stores in real time. A lead contractor views the latest changes to a building blueprint online.

A customer checks the status of his pizza's creation and delivery from his phone A sales representative observes customer purchases of 15 client stores in real time. A lead contractor views the latest changes to a building blueprint online.

Select three examples of why inventory management is often critical to business success. Inappropriate and inconsistent compensation can demotivate the strongest workforce. An electronics retailer must mark down outdated smartphones. The lack of necessary inventory can bring production to a halt or cause lost sales and dissatisfied customers. A grocery store must reduce prices and ultimately dispose of overripe fruit.

An electronics retailer must mark down outdated smartphones. The lack of necessary inventory can bring production to a halt or cause lost sales and dissatisfied customers. A grocery store must reduce prices and ultimately dispose of overripe fruit.

The technology and processes used to gain intelligent, usable information from applicable databases across the Internet is referred to as ___ .

Big data analytics

The first stage of the project management (PM) process, in which project objectives are identified and feasibility studies are conducted is the ___ phase.

Choice initiation

Which business management system is focused on helping managers to maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying?

Customer Relationship Management (CRM) System

Select 3 activities that typically fall under the purview of an HR manager.

Dress policies Fraternization policies Employment agreements

Select three categories of HR management systems. Customer relationship management software Employee evaluation software Compensation management software Employee benefits administration software

Employee benefits administration software Employee evaluation software Compensation management software

Payscale.com, Payfactors.com, and Salary.com are examples of sites that offer ___

Employee comp management solutions

In the early 20th century, Henry ____ developed a horizontal bar chart that could be used to visualize a project schedule. Today, his chart is the most widely used tool in project management.

Gantt

Which of the following is a tool commonly used by project managers?

Gantt chart

The most efficient way to implement an effective business intelligence (BI) system is to:

Get buy-in from the users (typically first line employees, supervisors, and junior management).

When did human resources management (HRM) originate?

HR management has existed at least as long as recorded history.

Select two reasons why senior management should seek buy-in from stakeholders when implementing a new business intelligence (BI) system. If users find the BI software too cumbersome to use it can lead senior management into making sub-optimal decisions. Gaining buy-in from stakeholders shows weakness on the part of management. If users do not understand the process the BI software will unnecessarily waste an organization's resources. Gaining buy-in improves data visualization of business intelligence (BI) software.

If users find the BI software too cumbersome to use it can lead senior management into making sub-optimal decisions. If users do not understand the process the BI software will unnecessarily waste an organization's resources.

Calculating re-ordering points and order quantity levels are key advantages of modern ___ .

Inventory Management Systems

Sara, an executive with McMurtry Management, has decided that her organization needs to update its business management system. What three questions should she consider prior to choosing a system? Where will the new system be housed? Should the new system include a predictive information system? Is the change worth the expense and impact on employee morale? How will the new system interact with existing systems?

Is the change worth the expense and impact on employee morale? How will the new system interact with existing systems? Where will the new system be housed?

What is conducted in the process optimization step of business process management?

Managers adapt (modify) the process to enhance process performance.

What occurs during the process monitoring step of business process management?

Managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured.

Match the data analytics software platform with its parent company. Power BI Looker Tableau

Microsoft Google Salesforce

Computer chips double in computing power roughly every 18 months. This phenomenon is called:

Moore's Law

Select 3 common services provided by project management (PM) systems software. Permissions levels Employee evaluations Visual project depictions Document storage

Permissions levels Visual project depictions Document storage

In the first step in business process management, analysts often "storyboard" the processes in an attempt to view the entire system prior to investigating each component. This is called:

Process Design

By identifying potential slowdowns or savings opportunities, the last step of business process management, the ___ step allows managers to create a continually improving process.

Process Optimization

Jira and GanttPro are examples of what kind of software?

Project management (PM) system software

Select three common features of modern data visualization tools that accompany most business intelligence (BI) systems. Search capabilities Project management tools Scroll-over features Dashboard presentation

Search capabilities Scroll-over features Dashboard presentation

What is conducted in the process execution step of business process management?

The business process execution language engine is run.

Match the term with its definition. Business intelligence (BI) Data mining Predictive analytics Visualization tools

This uses data mining techniques combines and then adds data visualization tools so that managers can make faster, more informed, decisions. This accesses external databases as well as data that the firm has collected itself (internal data). This uses algorithms to determine the most likely outcomes given a set of inputs. These display information in a manner that make it easier for managers to assimilate or to see patterns.

Along with pay, employee ___ remain a critical part of an overall compensation strategy.

benefits

Along with their pay, HR managers often need to track employee hiring dates, marital status, number of dependents, cafeteria choices, and usage, in order to accurately manage their employees' ___ . For this reason, nearly all firms use a management system to ensure this is done correctly.

benefits packages

Because many managers must base decisions on nuanced information, modern ___ software provides not only the probable outcome, but also the degree of likelihood of the outcome.

business intelligence

The use of machinery to assist in employee management began during the late 19th century when time clocks with punch ____ were developed to track employee work hours.

cards

During the fourth stage of the project management (PM) process, the manager documents the lessons learned during the project's execution. This is called the ____ phase.

closure

Because sales are such a fundamental element of most businesses, all enterprise resource planning (ERP) systems include an integrated ___ relationship management system.

customer

To maximize a sale force's efficiency and effectiveness, managers use ___ relationship management systems.

customer

Salesforce remains one of the largest suppliers of ___ software solutions.

customer relationship management (CRM)

Nearly all BI software platforms have a(n) ___, that displays an overview of the data that is presented.

dashboard presentation

The first step in business process management examines business activities and breaks them down into their individual components. This is called the process ___ step.

design

Kronos Workforce Ready, BambooHR, PerformancePro, and others, provide packages designed to meet the employee ___ needs of smaller firms.

evaluation

Many states require significant documentation of substandard performance prior to any employee demotion or dismissal, while an equitable means of ranking performance can serve as a strong motivator. For this reason, many managers use employee ____software to efficiently meet these needs.

evaluation

The 3rd stage of the project management (PM) process, in which managers constantly monitor the progress of the project and the project's resources. is the ___ phase.

execution

Because some tasks can be done concurrently while other tasks are dependent upon the completion of preceding tasks, Gantt charts are constructed using a __.

horizontal bar chart

Providing estimates of how accurate the re-ordering point and order quantity levels forecast will be (confidence levels), based on historical trends are examples of the efficiencies associated with today's ______ management systems.

inventory

Universal Product Codes (UPC) and Radio Frequency Identification (RFID), combined with database management systems (DBMS), have greatly advanced the performance of _____ management systems.

inventory

Managers should opt for a system that integrates easily with existing business management software, and that will take the shortest training time for employees that need to provide sale's or usage quantity inputs when choosing an inventory ____ solution.

management

Today's employees expect to be able to go online and see a record of their compensation and make adjustments such as their tax withholding. Twenty years ago they would have planned to meet with their human resources department representative to make such changes. This is one example of how expectations change as advancements in business _____ systems occur.

management

In the fourth step of business process management, managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured. This is called the process _____ step.

monitoring

In the fourth step of business process management, managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured. This is called the process _______ step.

monitoring

During the second stage of the project management (PM) process, a Gantt chart is created, or fine-tuned if one was started during the feasibility study. This is called the _____ phase.

planning

Software can prove an indispensable aid in the successful execution of a project that has a specific starting point and ending point, and a set of deliverables, is called ___ management software.

project

The strategic use of employees to allow organizations to operate efficiently and gain competitive advantage is referred to as human_____ management

resource

The best way of implementing a new BI system is to make it as seamless as possible by using ___.

software with which the users (typically first line employees, supervisors, and junior management) are already familiar

Decision making management information systems became necessary because ___

the amount of information available far exceeds any manager's ability to take advantage of this increased information.

Business intelligence (BI) and associated big data analytics has no value if it cannot be interpreted and presented effectively to decision makers. Because of this, one of the most important features of any BI system are its data ___ tools

visualization

Jose's business management system needs to meet very unique needs. He also has a very small IT department. Which business management system should Jose adopt?

Custom cloud-based Solution (PaaS or IaaS)

Ayala has decided to implement a new business management system. What are two advantages of hosting on-premises? It will be easier to maintain and update than a SaaS system. It can be configured to meet the unique needs of the organization. It will have lower implementation costs than a custom cloud-based solution. Any changes deemed necessary can be implemented extremely quickly.

It can be configured to meet the unique needs of the organization. Any changes deemed necessary can be implemented extremely quickly.

Human resources managers focus on which three of the following? Maximizing the efficiency of logistic chains Scanning the environment to determine future HR needs Recruiting, hiring, training, retaining, compensating, appraising, promoting, reassigning, and firing employees Managing employee grievances, absences, sick days, and paid-time-off days

Scanning the environment to determine future HR needs Recruiting, hiring, training, retaining, compensating, appraising, promoting, reassigning, and firing employees Managing employee grievances, absences, sick days, and paid-time-off days

Decision ___ management information systems provide managers with tools to assist them in using this data to make better choices.

making

Business management systems need three major components in order to provide the services expected by today's managers. These include:

A decision-making information system A predictive information system A database management system (DBMS)

Jim, an HR director, does not want to change business management systems, even though it brings several advantages and falls within his department budget. What are two reasons why Jim might not want to make the change? Jim believes the change will create employee stress as they are required to adapt to a new system. The new system uses a database management system (DBMS), and Jim does not like databases. Jim does not believe in the usefulness of predictive information systems. Jim believes changing to the new system will cause a decrease in productivity, at least in the short-term.

Jim believes the change will create employee stress as they are required to adapt to a new system. Jim believes changing to the new system will cause a decrease in productivity, at least in the short-term.

The 2nd step of BPM involves the use of flow-charts and other tools to examine decision points and inputs. This step is called:

Process Modeling

When implementing a new business management system, which option provides managers with lowest initial start-up expenses.

Software-as-a-Service (SaaS) Option

Select three major data analytics software platforms. Atlanssian Jira Tableau by Salesforce Oracle Analytics Cloud SAP Analytics Cloud

Tableau by Salesforce Oracle Analytics Cloud SAP Analytics Cloud

Wesley has decided to implement a new business management system. What are three advantages of using a Software-as-a-Service (SaaS) solution? SaaS packages are quickly and easily adaptable to meet the needs of every organization. They are updated by a third-party that has a major financial incentive in ensuring that the software is in compliance with the latest regulations A SaaS solution minimizes initial start-up costs Security concerns are minimized as the SaaS provider undoubtedly has greater resources and expertise in security management than most firms.

They are updated by a third-party that has a major financial incentive in ensuring that the software is in compliance with the latest regulations A SaaS solution minimizes initial start-up costs Security concerns are minimized as the SaaS provider undoubtedly has greater resources and expertise in security management than most firms.

The 3 main components of a business management system include a decision-making information system, a predictive information system, and a ___.

database management system

Select three examples of the impact of advancements in business management systems on the expectations of users. An employee expects to receive an evaluation every year. A manager expects to view changing sales projections from different stores from a computer in her office. Employees expect to make changes to their tax withholding online. Students expect to be able to view a syllabus, from any course, at any time from their phone.

A manager expects to view changing sales projections from different stores from a computer in her office. Employees expect to make changes to their tax withholding online. Students expect to be able to view a syllabus, from any course, at any time from their phone.

Select three objectives that might typically be accomplished during the closure phase (the last stage) of the project management process. All associated contracts are ended. A statement of work or other working agreement is created. Stakeholders discuss how closely the project met expectations. Managers document the lessons they learned during the project's execution.

All associated contracts are ended. Stakeholders discuss how closely the project met expectations. Managers document the lessons they learned during the project's execution.

Place the 5 steps of business process management (BPM) in order with the first step at the top.

Examining the design of the process Modeling the process Running the process Monitoring the process Initiating process improvements

When selecting an inventory management solution, two reasons managers should opt for a system that integrates easily with existing business management software are ___ and ___. using a system that employees are used to will probably reduce training time employees will be less anxious if they are somewhat familiar with the system already using a system that integrates easily with the existing system will require less storage space using a system that integrates easily with the existing system will ensure a higher level of system security

using a system that employees are used to will probably reduce training time employees will be less anxious if they are somewhat familiar with the system already

In the second step in business process management, analysts use flow-charts and other tools to depict the workflow, the sequence of operations, and the decision points. This is called the process ___ step

modeling

In the fourth step in business process management, managers track the individual components of the process as well as the process as a whole so engine performance can be measured. This is the __ step.

monitoring

Employee compensation software at major corporations is often included as part of its enterprise resource _____ (ERP) software suite.

planning

What business management system seeks to streamline an organization's activities to prevent backlogs and inefficiencies?

Choice Business Process Management (BPM)

Select three reasons why managers use customer relationship management systems. To speed the supply chain To target profitable customers Improve pricing decisions To customize marketing messaging

To target profitable customers Improve pricing decisions To customize marketing messaging

Because the number of variables involved in calculating future workforce needs makes this determination highly complex, HR managers often rely on ___

Recruiting and Hiring Software

Human resources managers need sophisticated software to assist them in making accurate estimates of ____, hiring, and training requirements.

recruiting

Skyler, an executive, wants to implement a business management system that can be quickly scaled as he anticipates rapidly changing database storage needs. He likes his uniquely developed current system but wants increased security from hackers while decreasing his need for a large IT department. Skyler should choose a ___

custom Cloud-based solution (PaaS or IaaS)

Which business management system typically begins by collecting customer information such as email, telephone, and social media data, and then combines this with information regarding the customer's buying habits, so that the management team can better anticipate customer desires?

Customer Relationship Management (CRM) System

Match the term with its definition. Data science Data visualization Big data analytics

Gathering, storing, and searching relevant data Tools used to convey meaning from big data analytics to managers who need to make decisions based on this data Technology and processes used to gain intelligent, usable information from these databases

Select three objectives that might typically be accomplished during the initiation phase (the first stage) of the project management process. Key players review the Gantt chart Stakeholders in the project are identified. A statement of work or other working agreement is created. A projected timeline for deliverables is developed.

Stakeholders in the project are identified. A statement of work or other working agreement is created. A projected timeline for deliverables is developed.

Jameson, a senior executive, wants significant control of his business management system so that he can implement changes to quickly adapt to the dynamic business environment. The system that would best meet these needs would be a ___ system.

on-premises option