AIS
Which of the following would contain the total value of all inventory owned by an organization?
General Ledger
Which of the following describes designing a program from the top-down to more detailed levels?
Hierarchical program design
Information systems steering committee
High-level management who plan and oversee the IS function, setting IS policies that govern the AIS, ensuring top-management guidance and control, and coordinating and integrating systems activities.
What does the value chain show?
How different activities within an organization provide value to the customer, these are primary and support activities.
Which of the following is NOT a consideration in input design?
How often the system should produce reports
Which of the following is not a means by which information improves decision making?
Increasing information overload
Which of the following is the correct order of the steps of system analysis?
Initial investigation, system survey, feasibility study, determination of information needs and system requirements.
What is not a characteristic that makes information useful?
It is inexpensive
What file would the change of employee pay rates be stored in?
Master file
What statement is true?
Over the life of a system, only 30% of information systems work takes place during development, the remaining 70% is spent maintaining the system.
During which stage of SDLC is testing the program performed?
Physical (detailed) System Design
Which of the following is LEAST likely to be a specialized journal?
Prepaid insurance journal
The value chain concept is composed of which two following activities?
Primary and Support
Which of the following documents is most likely to be used in the expenditure cycle?
Receiving report
In which cycle does a company ship goods to customers?
Revenue cycle
In the value chain concept, upgrading IT is considered what type of activity?
Support activity
During which stage of SDLC is evaluating the existing system performed?
System analysis
What are support activities?
They enable primary activities to be firm infrastructure, efficient and effective (HR, Technology, Purchasing etc.)
What are primary activities?
They provide direct value to the customer (inbound logistics, operation, service etc.)
Which of the following is most likely to improve program development?
Walk-through
Project development plan
Document showing project requirements, a cost-benefit analysis, and how a project will be completed.
Systems analysis
First SDLC step where the information needed to purchase, development, or modify a system is gathered
Implementation and Conversion
Fourth SDLC step where the company hires trains employees, tests and modifies procedures, establishes standards and controls, completes documentation, moves to the new system, and detects and corrects design deficiencies.
Which of the following would contain the total value of all inventory owned by an organization?
General ledger
During which stage of SDLC is testing the system performed?
Implementation and Conversion
An AIS provides value by?
Improving products or services through information that increases quality and reduces costs and providing timely and reliable information to decision makers.
Master plan
Long-range, that describes what a system will consist of, how it will be developed, who will develop it, when it will be developed, how needed resources will be acquired, the status of projects in process, the prioritization of plans in progress and criteria.
What file would the update of a customer address change be stored in?
Master file
Which of the following is the long-range planning document that specifies what the system will consist of, how it will be developed, who will develop it, how needed resources will be acquired, and its overall vision?
Master plan
Recording and processing a transaction at the time it takes place is referred to as which of the following?
Online, real-time processing
Recording and processing information about a transaction at the time it takes place is referred to as which of the following?
Online, real-time processing
During which stage of SDLC is analyzing the achievement of system benefits performed?
Operation and Maintenance
Determining whether the organization has access to people who can design, implement, and operate the proposed system is referred to as which of the following?
Operational feasibility
Which of the following is the correct order of the steps in the physical system design?
Output, file and database, input, program, procedures, and controls
Which of the following is the planning technique that identifies implementation activities and their relationships, constructs a network of arrows and nodes, and then determines the critical path through the network?
PERT diagram
During which stage of SDLC is writing operating procedure manuals performed?
Physical (detailed) System Designed
Which of the following is a primary activity in the value chain?
Post-sales service
Which of the following is LEAST likely to be a specialized journal?
Prepaid insurance journal (most companies have very few prepaid insurance transactions)
Which processing method would be most appropriate for making an airline reservation?
Real time
Which processing method would be most appropriate for registering for a university course?
Real time
All the information (name, GPA, major, etc.) about a particular student is stored in the same?
Record
Which of the following documents is most likely to be used in the expenditure cycle?
Relieving report ( it is used to record the receipt of goods from suppliers)
A monthly payroll register showing all hourly employees, the number of hours they worked, their deductions, and their net pay is most likely which of the following?
Scheduled report
Conceptual design
Second SDLC where analyst decide how to meet user needs, identify and evaluate design alternatives, and develop detailed specifications for what the system is to accomplish and how it is to be controlled.
Which of the following is NOT an advantage of an ERP system?
Simplicity and reduced costs
What is often the most significant problem a company encounters in designing, developing, and implementing a system.
The human element (a system will fail without the support of the people)
How does the chart of accounts list the general ledger accounts?
The order in which they appear in financial statements
How does the chart of accounts list general ledger accounts?
The order in which they appear in financial statements.
The purchasing department is designing a new AIS. Who is best able to determine departmental information requirements?
The purchasing department ( the people actually using the new system are in the best position to determine its needs)
Physical design
Third SDLC step where braod, user-oriented conceptual design requirements are translated into the detailed specifications and used to code and test software, design input/ output, create files/ databases, develop procedures, and implement controls.
Why do companies change their systems?
To accommodate to changes in user or business needs, technological changes, improved business process, competitive advantage, productivity gains, systems integration, and systems age and need to be replaced.
What is the purpose of the conceptual systems design report?
To guide physical systems design activities, to communicate how management and user information needs are met, and to help the steering committee assess system feasibility.
What file would a record of daily sales be stored in?
Transaction file
What file would the record of product variances be stored in?
Transaction file
What is a function of AIS?
Transform data into information
Resistance is often a reaction to the methods of instituting change rather than a change itself.
True
Records of company data sent to an external party and then returned to the system as input are called?
Turnaround documents
Which of the following describes the systems testing approach that uses real transactions and files rather than hypothetical ones.
Acceptance test
Which of the following is most likely to be a general ledger control account?
Accounts receivable
Which of the following is most likely to be a general ledger control account?
Accounts receviable
A report telling how well all approved vendors have performed in the past 12 months is information that is MOST needed in which business process?
Acquiring inventory
Increased error rates, disruptions, and sabotage are examples of which of the following?
Aggression
Which of the following is NOT one of the tangible or intangible benefits a company might obtain from a new system?
All are benefits of a new system (Cost savings, improved customer service and productivity, improved decision making, and improved data processing)
Which of the following is NOT a reason why companies make changes to their AIS?
All of the above are reasons why companies change an AIS (gain a competitive advantage, increase productivity, keep up with business growth, and downsize company operations)
Which processing method would be most appropriate for preparation of customer bills by a local utility?
Batch
Which processing method would be most appropriate for preparing a daily bank deposit?
Batch
Which transaction cycle includes interactions between an organization and its supplier?
Expenditure cycle
During which stage of SDLC is identifying external and administrative controls performed?
Conceptual (general) system design
The developers of your new system have proposed two different AIS designs and have asked you to evaluate them. This evaluation process is most likely to be a part of which SDLC step?
Conceptual design
Operations and maintenance
Fifth SDLC step where the system is periodically reviewed and necessary modifications and improvements are made.
Data differ from information in which way?
Data are meaningful bits of information.
What is not a step in the data processing cycle?
Data collection (data collection is a part of data input and is therefore not a step in the data processing cycle)
What is the process of discontinuing a old system as soon as the new system is introduced?
Direct conversion