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(Electrical) A fully charged 12-volt flooded cell automotive battery should have an open circuit voltage of:

12.6 volts

(Brakes) Burnishing new brake pads may require aggressively stopping a vehicle from 30 mph, at 30 second intervals, as many as:

30 times

(Electrical) While measuring for current in a circuit, a DMM reads "0.035". What is another way to state the DMM's reading?

35 milliamps

(Engine Systems) Modern car engines generally require oil changes at:

5,000 mile intervals

(Engine Systems) The tool in the illustration above is being used to check a:

drive belt for correct tension

(Suspension & Steering) The spindle assembly at the rear of the vehicle shows signs of severe wear. What is most likely the cause?

dry wheel bearings

(Engine Systems) What is not a cooling system component that should be periodically inspected and pressure tested?

evaporator

(Suspension & Steering) What is the least likely method to be used when dynamically balancing an out-of-balance tire and wheel assembly?

fasten a weighted plate to the wheel rim

(Electrical) What is LEAST LIKELY to cause excessive starter current draw?

faulty armature brushes

(Suspension & Steering) A non-power steering vehicle with McPherson strut suspension is very difficult to turn to the left of right. What is most likely the cause?

faulty strut bearing

(Manual Drive Train & Axles) When replacing the gear lube in the differential, be sure to not:

fill the differential until the new fluid is 1 inch below the fill hole

(Electrical) Fog lights fail to operate when the high beams are on but work OK with the low beams. What is most likely the cause?

fog lights are not supposed to work with the high beams on

(Manual Drive Train & Axles) At which of the locations illustrated above is air to be bled from the hydraulic clutch system?

from the clutch slave cylinder

(Engine Systems) Before starting work on any vehicle, it's important to:

gather as much information as you can

(Brakes) Parking brake cables should be lubricated with:

graphite lubricant

(Electrical) As shown in the illustration above, a fuse is being checked for continuity with a DMM. In this case, the fuse:

has no resistance and is good as is

(Engine Systems) The tool shown in the illustration above is used to disconnect:

heater hoses

(Electrical) A charging system output test is to be performed by placing a high-amperage "amps clamps" on the heavy lead from the battery to the alternator. The clamp's "+" sign is pointing toward the battery. If the charging system is loaded and working properly, the digital reading would show:

high-amperage negative (minus) output from the alternator

(Brakes)A vehicle which uses the same hydraulic pressure pump for both the power brakes and power steering has a:

hydro-boost brake system

(Suspension & Steering) A vehicle tends to pull to one side of the road when travelling on a straight road. What is most likely the cause?

incorrect camber setting

(Suspension & Steering) Worn ball joints can be best checked for looseness and wear when the vehicle is:

raised slightly off the ground and each wheel is forced to move up and down.

(Suspension & Steering) A vehicle experiences "dog tracking". What is most likely the cause?

rear axle misalignment

(Suspension & Steering) A vehicle with a solid rear axle has a broken panhard rod (tracking bar). What is most likely the vehicle going to experience?

rear end lateral movement or sway

(Electrical) What is best suited for fully charging a completely discharged 12-volt battery?

remove the battery from the vehicle and slow charge it overnight.

(Manual Drive Train & Axles) A drive shaft center support is found to be rusty. The bearing should be:

removed and replaced

(Engine Systems) A PCV valve does not rattle when it is shaken. What would be the best to do?

replace it

(Automatic Transmission/Transaxle) A driveshaft universal joint (U-joint) is dry of lubricant and found to be loose. What is the proper repair?

replace the U-joint

(Automatic Transmission/Transaxle) A CV joint boot is found to have a small split. What should be done?

replace the boot

(Brakes) A hydraulic type brake booster system is to be inspected for faults. The inspection should NOT start with:

the master cylinder pushrod

(Suspension & Steering) The rear ride height a live rear-axle pickup truck becomes too low (sags) when normal tools and equipment are being transported. What is most likely the cause?

weak leaf spring

(Engine Systems) While performing a scheduled maintenance test drive, which of the following noises would LEAST LIKELY to be scheduled for repair?

wind noise

(Brakes) During a test drive, a high-pitched metallic scraping noise is heard whenever a vehicle turns a corners. What is most likely the cause?

worn brake pads

(Suspension & Steering) An idler arm in a pickup truck is worn and needs to be replaced. What is needed to complete the job?

A ball joint separator

(Automatic Transmission/Transaxle) Technician A says a transmission cooler may be located under the car. Technician B says an additional transmission cooler may be installed behind the radiator. Who is correct?

A only

(Automatic Transmission/Transaxle) The volatility of gasoline in a vehicle's tank is to be checked. Technician A says that testing the fuel's Reid Vapor Pressure will reveal the fuel's volatility. Technician B says that higher fuel volatility fuel is sold during the summer months. Who is correct?

A only

(Brakes) A disc brake caliper is being removed from a vehicle. Technician A says the tool shown above, may be used to retract the caliper piston. Technician B says the tool shown above, may be used to remove and install the brake pads. Who is correct?

A only

(Brakes) A vacuum booster fails to fully assist the power brakes on a vehicle. Technician A says that the vacuum source to the booster should be checked with a vacuum gauge. Technician B says that the vacuum check valve should be checked for leakage. Who is correct?

A only

(Brakes) Brake drums are to be turned using an off-car brake lathe. Technician A says to keep the lathe speed low when machining shallow cuts on the drums. Technician B says a rubber belt may be used around the circumference of the drum to keep it from getting hot while being machined. Who is correct?

A only

(Brakes) Technician A says a hand-held vacuum pump may be used to help bleed a brake system. Technician B says a pressure bleeder requires two people to use. Who is correct?

A only

(Brakes) Technician A says it's a good idea to open a caliper bleed screw before retracting the caliper piston. Technician B says to start brake bleeding at the wheel closest to the master cylinder. Who is correct?

A only

(Brakes) Technician A says that contaminated brake fluid could cause a spongy brake pedal. Technician B says that contaminated brake fluid could cause corrosion of the brake pads. Who is correct?

A only

(Electrical) A 12-volt lead acid battery is being charged. Technician A says that when connecting the battery charger to a battery the cell caps should remain on the battery. Technician B says that when connecting the battery charger to the battery safety glasses should be worn. Who is correct?

A only

(Electrical) Technician A says a specially designed wire brush is available to clean the terminals of a side terminal battery. Technician B says that baking powder can be used to neutralize corrosion on battery terminals. Who is correct?

A only

(Engine Systems) The trouble codes on an OBD I Ford are to be retrieved. Technician A says to use the self-test connector located under the hood on the driver's side of the vehicle. Technician B says to insert a jumper wire in the self-test connector and use a digital multimeter to count the needle swings and read the codes. Who is correct?

A only

(Heating, ventilation & air conditioning) A cabin air filter is found to be clogged with debris. Technician A says that this could be the result of leaves getting into the cowling. Technician B says this could be caused by improper car washing. Who is correct?

A only

(Manual Drive Train & Axles) A driveshaft on a front wheel drive (FWD) vehicle with McPherson struts must be removed in order to replace an alternator. Technician A says the tie rod will first need to be disconnected from the steering knuckle. Technician B says that if a tie rod end is disconnected, a wheel alignment will be needed to correct the toe setting. Who is correct?

A only

(Manual Drive Train & Axles) A manual transmission vehicle is hard to shift. Technician A says that the shift linkage may be misaligned. Technician B says the hydraulic clutch reservoir may be overfilled. Who is correct?

A only

(Manual Drive Train & Axles) A sealed front wheel bearing is to be installed. Technician A says the hub may have to be removed in order to install the bearing. Technician B says the bearing may have to be packed before installation. Who is correct?

A only

(Manual Drive Train & Axles) The right front CV joint on a 4WD vehicle "clicks" loudly during sharp turns. Technician A says the CV joint needs to be replaced. Technician B says that the right front wheel may ultimately quit steering the vehicle. Who is correct?

A only

(Manual Drive Train & Axles) While a brake shoe replacement procedure is being performed, gear lube is seen leaking from behind the rear axle flange. Technician A says that a leaking axle seal should be the cause. Technician B says that a faulty brake drum seal could be the cause. Who is correct?

A only

(Suspension & Steering) A replacement tire pressure monitoring system (TPMS) sensor has been installed in a vehicle's left-rear tire and rim assembly. Technician A says to use a TPMS activator to perform a relearn procedure on the new sensor. Technician B says that the three other tires and the spare will also need to relearn procedure performed. Who is correct?

A only

(Suspension & Steering) A vehicle experiences excessive rear-end sway. Technician A says that the rear knuckle bushings may be worn. Technician B says that if a knuckle bushing goes bad, the entire knuckle will need to be replaced. Who is correct

A only

(Suspension & Steering) An older model pickup with a twin I-beam front suspension as shown is found to need a camber adjustment. Technician A says that the I-beam(s) may need to be bent to achieve the alignment. Technician B says the radius rods may need to be bent to achieve the alignment. Who is correct

A only

(Suspension & Steering) Ride height is to be checked on a vehicle and compared to specs. Technician A says that ride height is the shortest distance between a level surface and the vehicle. Technician B says that the measurement should be taken with the vehicle loaded with average cargo and a diver. Who is correct?

A only

(Suspension & Steering) Technician A says a tire puncture should be repaired before the tire assembly is balanced. Technician B says a tire may not need to be rebalanced if only a plug-type tire repair is performed and the wheel weights remained on the rim. Who is correct?

A only

(Suspension & Steering) Technician A says that Supplemental Restraint System (SRS) electrical connectors are often yellow in color. Technician B says that SRS circuits must be allowed to power down for 10 seconds. Who is correct?

A only

(Suspension & Steering) The front strut assemblies on a vehicle are being inspected. Technician A says to check that the struts are not bent, broken, or leaking oil. Technician B says when performing the "bounce test" the vehicle should not bounce up and down more than four times. Who is correct?

A only

(Suspension & Steering) The grease fitting on a rear ball joint has receded into the ball joint. Technician A says that the wear-indicator type ball joint should be replaced. Technician B says that ball joints on both sides should be replaced even if one side only is worn. Who is correct?

A only

(Suspension & Steering) The power steering fluid level is to be checked on a vehicle. Technician A says that on some cars the power steering fluid level can only be checked accurately after the engine has run for a brief period. Technician B says that on some cars a dipstick is used for checking the PS fluid only when it is "cold". Who is correct?

A only

(Suspension & Steering) The rear rebound bumpers of a vehicle are found to be cracked and collapsed. Technician A says that routine vehicle overloading could be the cause. Technician B says that once the bumpers are replaced, a wheel alignment will be needed. Who is correct?

A only

(Suspension & Steering) The rear struts are being inspected on a sports sedan and one is found to be leaking. Technician A says both rear struts should be replaced. Technician B says a front-end wheel alignment will be necessary after they are replaced. Who is correct?

A only

(Suspension & Steering) When driving slowly over irregular services, a clunking noise is heard coming from the front end of a vehicle. Technician A says that vehicle's sway bar bushings may be faulty. Technician B says that the coil springs may be weak. Who is correct?

A only

(Manual Drive Train & Axles) A broken wheel stud is to be replaced in an axle flange. Which if the following may be required to install the replacement?

A press

(Engine Systems) What is the best for retrieving engine-related diagnostic codes (DTCs) on an OBD II vehicle?

A scan tool

(Engine Systems) Which type of replacement drive belt is shown in the illustration above?

A serpentine belt

(Engine Systems) What name is mist commonly used when discussion diesel exhaust fluid (DEF)?

Adblue

(Automatic Transmission/Transaxle) Technician A says that automatic transmission fluids (ATFs) are supplied in many different colors. Technician B says that ATF can be smelled to determine if the clutches in the transmission are failing. Who is correct?

B only

(Automatic Transmission/Transaxle) Technician A says that the technician shown in the illustration above, could be checking the differential fluid level. Technician B says that the technician shown in this illustration above, could be checking the transmission fluid level. Who is correct?

B only

(Brakes) Technician A says that a brake drum may be machined until the dimension shown in the illustration above is reached. Technician B says that the drum should be inspected for hard spots and blue areas for excessive heat. Who is correct?

B only

(Brakes) Technician A says the tool in the illustration above is being used to measure a brake drum's diameter so that the brake shoes may be pre-adjusted. Technician B says the drum is being checked for wear beyond its usable limit. Who is correct?

B only

(Brakes) While inspecting the disc brakes of a vehicle, the technician finds that only the inner pad has worn down to its backing plate. Technician A says that the caliper piston should be inspected for possible damage from the pad. Technician B says that the rotor should be inspected for damage from the pad. Who is correct?

B only

(Electrical) Referring to the schematic diagram above, Technician A says that the washer motor can be tested by connecting a wire from the battery to the wiper relay input. Technician B says to ground the input terminal at the washer switch to make the washer motor operate. Who is correct?

B only

(Engine Systems) A cooling system is to be drained. Technician A says that in order to get all impurities out of the cooling system, it should be drained while hot. Technician B says in order to remove a radiator cap, it should be pushed down and turned counterclockwise. Who is correct?

B only

(Engine Systems) Gasoline is leaking from an older vehicle's metal fuel tank. Technician A says the fuel tank may have been over-filled. Technician B says the fuel tank may have rusted from water lying at the bottom of the tank. Who is correct?

B only

(Engine Systems) Technician A says that one way to check for rusty exhaust pipes is to tap the pipes with ball peen hammer and listen for a metallic "ring". Technician B says that a missing heat shield from a catalytic converter could inadvertently start a fire. Who is correct?

B only

(Heating, ventilation & air conditioning) Technician A says that leaves caught in the condenser could cause the cabin heating system to operate poorly. Technician B says that leaves caught in the condenser could cause the A/C system to operate poorly. Who is correct?

B only

(Heating, ventilation & air conditioning) Technician A says that the best way to determine if a newer style serpentine belt is worn is to visually inspect it. Technician B says that the best way to determine if a newer style serpentine belt is worn is to check it with a wear gauge. Who is correct?

B only

(Manual Drive Train & Axles) A manual RWD transmission is leaking at the rear seal. Technician A says the transmission will have to be removed from the vehicle. Technician B says that the drive shaft will have to be removed from the vehicle. Who is correct?

B only

(Suspension & Steering) A power steering pump is being replaced on a vehicle. Technician A says that all the power steering hoses should also be replaced. Technician B says, depending on the system, the power steering filter should be cleaned or replaced. Who is correct?

B only

(Suspension & Steering) A rear leaf spring equipped vehicle seems to sag on the right rear side. Technician A says that a leaf in the left side leaf spring may have snapped. Technician B says that the right side spring shackle may be damaged. Who is correct?

B only

(Suspension & Steering) During an undercar inspection, a bent lower control arm is discovered. Technician A says it may be heated and straightened. Technician B says that after the appropriate repair, the wheels should be realigned. Who is correct?

B only

(Suspension & Steering) Following the replacement of a power steering (PS) pressure hose, the steering system makes a groaning/growling noise when the steering wheel is turned. Technician A says an incorrect PS pressure hose was installed. Technician B says there is air in the PS system. Who is correct?

B only

(Suspension & Steering) Technician A says that if a strut rod bushing has deteriorated, it is easier to replace the entire strut rod. Technician B says that strut rods themselves seldom fail. Who is correct?

B only

(Suspension & Steering) Technician A says that its ok to repair a tire when two puncture repairs overlap each other. Technician B says when two tire punctures are within several inches of each other on the same tread line, the tire should be scrapped. Who is correct?

B only

(Suspension & Steering) Technician A says that the object shown above, in the illustration is used for spreading a tire open when the tire is being patched. Technician B says that the object showing is for holding the steering wheel stationary and centered during a wheel alignment. Who is correct?

B only

(Suspension & Steering) When driving straight, the steering wheel of a vehicle is found to be off center. Technician A says that resetting the steering wheel sensor will address the concern. Technician B says a wheel alignment will address the concern, but following the alignment, the steering wheel sensor will need to be reset. Who is correct?

B only

(Suspension & Steering) With the steering wheel straight, a vehicle tends to drift to the left while travelling on a level road. Technician A says that the air pressure in the vehicle's right front tire may be low. Technician B says that the vehicle may need a wheel alignment. Who is correct?

B only

(Automatic Transmission/Transaxle) A test drive reveals that an electronically controlled automatic transmission equipped vehicle starts out in 2nd gear. Technician A says to check for diagnostic codes (DTCs) Technician B says the transmission pan may have to be drained and removed to replace faulty transmission components. Who is correct?

Both A and B

(Automatic Transmission/Transaxle) A transmission mount is being inspected for wear. Technician A says to look for oil-soaked and swelled rubber between the mounting plates. Technician B says to look for separated, torn, or collapsed rubber between the mounting plates. Who is correct?

Both A and B

(Automatic Transmission/Transaxle) An automatic transmission pan has been removed and is being reinstalled. Technician A says that some OEMs recommend using ATV sealant instead of a gasket. Technician B says that some OEMs recommend reusing the original gasket. Who is correct?

Both A and B

(Automatic Transmission/Transaxle) Technician A says that a leaking transmission line may not be apparent because the fluid (ATF) could burn off before it drips from the leak to the shop floor. Technician B says that a transmission line leak would likely appear as red colored ATF. Who is correct?

Both A and B

(Automatic Transmission/Transaxle) Technician A says that powertrain mounts can be checked for defects by revving the engine in gear with brakes firmly applied and watching how much the engine lifts up as it applies torque to the drive line. Technician B says that an engine mount can be inspected by jacking up the engine slightly and looking for an air gap where the mount's cushioning rubber should be. Who is correct?

Both A and B

(Automatic Transmission/Transaxle) Technician A says that some automatic transmission filters are made of pleated paper. Technician B says that some transmission filter require removal of the transmission pan for replacement. Who is correct?

Both A and B

(Automatic Transmission/Transaxle) Upon inspection, a leak is found at the transmission cooler line fitting on a vehicle's radiator. Technician A says that tightening the threaded-type fitting to specs may cure the problem. Technician B says that replacing the rubber sealing ring may be all that is needed. Who is correct?

Both A and B

(Brakes) A brake warning light bulb fails to operate. Technician A says the warning brake light bulb may be faulty. Technician B says the park brake light switch may be misadjusted. Who is correct?

Both A and B

(Brakes) A parking brake using an integral-style caliper is to be adjusted. Technician A says to depress the service brake pedal several times. Technician B says to check and, if necessary, to adjust the parking brake cable to proper length. Who is correct?

Both A and B

(Brakes) A power brake booster is being checked for proper operation. Technician A says if when the engine is run and then turned off, the brake pedal is pumped until the pedal feels harder and higher, and the engine is re-started, the brake pedal should drop slightly upon engine restart. Technician B says to first start the engine, push and hold the brake pedal down, turn off the engine and pump the pedal to see if the brake pedal feels harder and rises. Who is correct?

Both A and B

(Brakes) A vehicle is to be raised on a lift to have its parking brake system inspected for proper operation. Technician A says that, on a drum-type parking brake system, to be inspected the parking brake cables, equalizer, and self-adjusting linkage. Technician B says a caliper-type parking brake system should have its cables, equalizer, cams, and screw mechanisms inspected. Who is correct?

Both A and B

(Brakes) A vehicle's brake calipers have experienced severe rust and corrosion both from exposure to a salt water environment and from non-use. Technician A says the calipers should be rebuilt, Technician B says the calipers should replaced. Who is correct?

Both A and B

(Brakes) An electric-hydraulic assist brake system is to be checked for leaks. Technician A says that the hydraulic hoses should be inspected for signs of leakage. Technician B says that the hose fittings should be inspected for signs of leakage. Who is correct?

Both A and B

(Engine Systems) A vehicles air filter is found to be contaminated with engine oil. What is most likely to be the cause?

Excessive blowing

(Brakes) Rotors are being turned using an on-car brake lathe. Technician A says that using an on-car lathe is quicker than using an off-car brake lathe. Technician B says that some on-car brake lathes use the vehicle's engine to rotate the brake rotor while it is being turned on the vehicle. Who is correct?

Both A and B

(Brakes) Technician A says a wheel cylinder should be rebuilt using a replacement cups and boosts kit. Technician B says many wheel cylinder housings are made from aluminum making honing not possible, so the entire wheel cylinder assembly should be replaced. Who is correct?

Both A and B

(Brakes) Technician A says that on some vehicles pushing a button on the dashboard in the correct sequence will turn off the Brakes light. Technician B says that after fluid is added to a brake master cylinder, the "Brake Warning" light should go off. Who is correct?

Both A and B

(Brakes) Technician A says that some disc brake pistons may be retracted using a "C" clamp. Technician B says that some caliper pistons may be retracted using a special retracting tool. Who is correct?

Both A and B

(Brakes) Technician A says that with some electro-hydraulic braking systems, the high-pressure reservoir supplies the required brake pressure quickly and precisely to the wheel brakes without driver involvement. Technician B says that some electro-hydraulic braking systems offer improved active safety when braking in a corner or on a slippery surface. Who is correct?

Both A and B

(Brakes) While attempting to replace a leaking wheel cylinder, a technician kinks the brake liner near the wheel cylinder. Technician A says that new brake line steel tubing may be purchased, cut to length, double-flared and correctly shaped as a replacement. Technician B says it's possible to purchase a straight brake line with flared ends and the correct fittings installed at each end as a replacement. Who is correct?

Both A and B

(Electrical) A heater control panel with an LED display fails to illuminate and the controls do not operate properly. Technician A says to check the fuse and all electrical connections. Technician B says the circuit board or even the entire panel may have to be replaced. Who is correct?

Both A and B

(Electrical) A neutral safety switch is suspected of being faulty. Technician A says that an easy way to bypass the suspected switch would be to use a jumper wire across the starter relay terminals at the fuse panel. Technician B says the entire starter control circuit can be bypassed by using a remote starter switch at the starter solenoid. Who is correct?

Both A and B

(Electrical) A standard flooded lead-acid battery is being replaced with an absorbed glass mat (AGM) battery. Technician A says that an AGM battery is less rugged than a flooded cell battery. Technician B says that under normal conditions, an AGM battery does not emit harmful hydrogen gas. Who is correct?

Both A and B

(Electrical) A vehicle's plastic headlight lenses are clouded enough to cause the vehicle to fail a safety inspection. Technician A says that the lenses can be restored by using a fine grade of rubbing compound or toothpaste. Technician B says the lenses can be restored using a restoration kit containing fine grit sandpaper and a special liquid. Who is correct?

Both A and B

(Electrical) An air bag system (supplemental restraint system- SRS) needs to be disarmed before SRS related service is performed. Technician A says to pull the SRS fuse. Technician B says to disconnect the battery. Who is correct?

Both A and B

(Electrical) Technician A says a scan tool can be used to reset some vehicles' "Change Oil Soon" maintenance reminder lights. Technician B says that the menu for the on-board Driver Information Center used used on some vehicles can be used to reset the oil change reminder. Who is correct?

Both A and B

(Electrical) Technician A says that keep alive memory (KAM) can be reset by disconnecting the battery for about 5 minutes. Technician B says that KAM memory functions for the radio, seat position, clock and other settings prior to disconnecting the battery. Who is correct?

Both A and B

(Electrical) The B+ battery cable connection at the battery appears to be clean, yet a voltage drop test reveals a 1.6 volt drop in the B+ cable to the starter when the engine is being cranked. Technician A says the B+ cable may be corroded under its insulation. Technician B says the B+ connection at the starter may be oil soaked or loose. Who is correct?

Both A and B

(Electrical) The front wiper blade's rubber is found to be torn and hanging from the wiper blade. Technician A says that just the rubber insert can be replaced. Technician B says it's faster and easier to replace the entire wiper blade. Who is correct?

Both A and B

(Engine Systems) A high mileage engine has a leaking oil pan gasket. Technician A says some undercar components may need to be removed in order to replace the pan gasket. Technician B says that the engine may have to be raised up off its engine mounts to replace the gasket. Who is correct?

Both A and B

(Engine Systems) A radiator hose is found to be soft and "squishy" when squeezed. Technician A says the hose has aged and may fail before too long. Technician B says that radiator hoses are sometimes uniquely shaped and replacement hoses will only fit on certain vehicle models. Who is correct

Both A and B

(Engine Systems) A timing belt with 100,000 miles on it is being replaced. Technician A says to replace the water pump at the same time. Technician B says to replace the tensioner at the same time. Who is correct?

Both A and B

(Engine Systems) A vehicle engine is leaking oil from its bell housing. Technician A says the PCV valve should be inspected for being clogged. Technician B says the repair oil seal probably needs to be replaced. Who is correct?

Both A and B

(Engine Systems) A vehicle's cooling system has been drained and flushed, and fresh coolant is being added to a vehicle. Technician A says to mix the correct ratio of coolant to water for the correct freeze point. Technician B says a bleed screw may have to be opened to purge air from the cooling system. Who is correct?

Both A and B

(Engine Systems) Technician A says that after many miles, oil can accumulate in the induction system. Technician B says that carbon buildup in the throttle body can make the throttle blade stick closed. Who is correct?

Both A and B

(Engine Systems) Technician A says that some coolant recovery tanks should not be opened until cooled off. Technician B says that a pressure test would confirm if a radiator cap cannot hold pressure. Who is correct?

Both A and B

(Heating, ventilation & air conditioning) A vehicle's serpentine belt squeals whenever the A/C is turned to ON. Technician A says the compressor may be locked up. Technician B says the serpentine belt may be loose. Who is correct?

Both A and B

(Manual Drive Train & Axles) A manual transmission driveshaft seal is to be replaced. Technician A says to unbolt the driveshaft and remove the U-joint yoke to get at the seal. Technician B says that if there is too much play or slop in the U-joint yoke, a new seal will likely leak shortly after it's installed. Who is correct?

Both A and B

(Manual Drive Train & Axles) A manual transmission's fluid level is being drained and refilled. Technician A says that some manual transmissions use the same type fluid as that best used in engine crankshafts. Technician B says that some manual transmissions use the same type fluid as that used in differentials. Who is correct?

Both A and B

(Manual Drive Train & Axles) A solid-rear axle is leaking lubricant past its seal onto drum-style wheel brakes. Technician A says the axle will need to be removed to replace the seal. Technician B says the brakes at both rear wheels will need to be replaced. Who is correct?

Both A and B

(Manual Drive Train & Axles) A wheel stud needs to be replaced on a solid rear axle flange. Technician A says that on some vehicles the axle may have to be removed to make installing the replacement wheel stud possible. Technician B says that on some vehicles it may be possible to install a new wheel stud without removing the axle. Who is correct

Both A and B

(Manual Drive Train & Axles) Diagnostic trouble codes (DTCs) are to be retrieved on a vehicle. Technician A says that on some vehicles, simply turning the ignition ON-OFF-ON three times in succession will cause DCTs to display on the electric odometer. Technician B says that some vehicles' DCTs can be read on the electric climate control panel. Who is correct?

Both A and B

(Manual Drive Train & Axles) During a vehicle test drive, a driveline vibration is noticed. Technician A says that the driveshaft may be out of balance. Technician B says the driveshaft may be out of phase. Who is correct?

Both A and B

(Manual Drive Train & Axles) Technician A says that for cars and vans, staying within a 3% diameter change of the OEM tie size is acceptable. Technician B says that for some pickups and sport utility vehicles (SUVs), room for up to a 15% oversize tire is generally provided for when the vehicle is designed. Who is correct?

Both A and B

(Manual Drive Train & Axles) Transfer case fluid in a 4WD vehicle is to be drained and replaced. Technician A says that some transfer cases have the word "Drain" cast into the housing to indicate the drain plug location. Technician B says that some drain plugs can be removed by using a 3/8" extension on a ratchet wrench. Who is correct?

Both A and B

(Manual Drive Train & Axles) Upon inspection, a leak is found at the transmission cooler line fitting on a vehicle's radiator. Technician A says that tightening the threaded-type fitting to specs may cure the problem. Technician B says that replacing the rubber sealing ring may all be that is needed. Who is correct?

Both A and B

(Suspension & Steering) A front steering knuckle is being inspected for damage after a vehicle accident. Technician A says that because of the steering knuckles design, a bent condition may not be easy to see. Technician B says that if a steering knuckle is bent, it might only be apparent when a wheel alignment is attempted. Who is correct?

Both A and B

(Suspension & Steering) A front wheel drive van with non-independent rear suspension shows serve rust and corrosion of the "U" shaped rear axle. Technician A says that such corrosion may weaken the axle and make it vulnerable to torsional stress. Technician B says that such a condition could lead to cracks or complete breakage of the axle. Who is correct?

Both A and B

(Suspension & Steering) A growling noise is heard at the rear of a FWD independently suspended rear-end vehicle. Technician A says it could be caused by a bent spindle. Technician B says it could be caused by a faulty wheel bearing. Who is correct?

Both A and B

(Suspension & Steering) Technician A says most front-wheel vehicles use a degree of toe out to enable the front tires to run parallel to each other at road speeds. Technician B says that toe is one of the most critical alignment settings relative to tire wear. Who is correct?

Both A and B

(Suspension & Steering) Technician A says that a faulty rear ball joint could affect a vehicle's rear wheel alignment. Technician B says that a faulty rear ball joint could be a safety hazard. Who is correct?

Both A and B

(Suspension & Steering) Technician A says that caster on a short-long arm (SLA) equipped vehicle may be adjusted by adding or subtracting shims. Technician B says that caster on a SLA equipped vehicle may be adjusted by rotating an eccentric shaft. Who is correct?

Both A and B

(Suspension & Steering) The front caster setting on a McPherson strut equipped vehicle is found to be incorrect. Technician A says that there may be no OEM provision for making a caster adjustment. Technician B says that aftermarket parts may enable caster to be adjusted on a front-strut equipped vehicle. Who is correct

Both A and B

(Suspension & Steering) Upon inspection, the rear tie rods of an independently suspended vehicle are found to have 1/4 inch of play. Technician A says that they should be replaced. Technician B says that if tie rods are replaced, a wheel alignment will be required. Who is correct?

Both A and B

(Brakes) The most commonly used brake fluid is:

DOT 3

(Suspension & Steering) With a vehicle's wheels of the ground, the rear struts are found to be loose at their upper end. What should be done first?

Inspect the upper mounting plates

(Electrical) What could cause unwanted resistance in a tail light circuit?

water leakage into a tail light housing

(Automatic Transmission/Transaxle) A transmission cooler has developed a leak. Technician A says the cooler may be reliably repaired with epoxy. Technician B says the cooler may be reliably repaired with ATV sealant. Who is correct?

Neither A nor B

(Automatic Transmission/Transaxle) An automatic transmission experiences a mild leak of trans fluid at the oil pan gasket. Technician A says that leak-stopping additive may be added to stop the leak. Technician B says to use RTV sealant at the leak area to stop the leak. Who is correct?

Neither A nor B

(Automatic Transmission/Transaxle) Technician A says that all automatic transmission fluids (ATF) are interchangeable. Technician B says that new ATF should be pink in color. Who is correct?

Neither A nor B

(Brakes) A disc brake caliper is being dismounted for brake pad replacement. Technician A says the caliper may be hung by the brake hose during the repair. Technician B says that an air gun may be used to remove brake dust from the caliper. Who is correct?

Neither A nor B

(Brakes) Technician A says that whenever drum brake shoes are being replaced, the drum brake hardware should be cleaned in a parts washer and re-used. Technician B says that when installing duo-servo brakes, the larger of the two shoes should be installed towards the front of the vehicles. Who is correct?

Neither A nor B

(Brakes) The lid on a can of DOT-3 brake fluid has been left off its container overnight. Technician A says it's OK to replace the cap and continue to use the fluid. Technician B says the brake fluid may be filtered through cheese cloth and then used. Who is correct?

Neither A nor B

(Electrical) A horn fails to operate as it should. Technician A says the horn relay may be stuck closed. Technician B says the horn button may be stuck closed. Who is correct?

Neither A nor B

(Electrical) A load test is being performed performed on a vehicle's charging system. Technician A says it's OK to increase the load until the charging system voltage just starts to drop, then take note the amperage. Technician B says it's OK to apply a load until the alternator light comes on, then take not of the amperage. Who is correct?

Neither A nor B

(Electrical) A starter motor is being removed from a vehicle. Technician A says it's important to disconnect the heavy battery wire from the starter solenoid and tape it to prevent a short circuit to a vehicle ground. Technician B says it's important to remove and tape the small wire lead to the starter solenoid to prevent it from shorting to a vehicle ground. Who is correct?

Neither A nor B

(Electrical) Technician A says that current can be measured in a live circuit by connecting an ammeter in parallel across a load. Technician B says that current can be measured in a non-live (dead) circuit by using an amps clamp. Who is correct?

Neither A nor B

(Electrical) Technician A says that the brake warning light on the instrument panel cluster dash is a yellow light. Technician B says that the ABS indicator light on the IPC is read. Who is correct?

Neither A nor B

(Engine Systems) A preformed plastic pipe for the EVAP system is found to be cracked. Technician A says to wrap electrical tape around the crack to repair the leak. Technician B says to apply non-hardening sealant to the pipe. Who is correct?

Neither A nor B

(Heating, ventilation & air conditioning) A leak detector is being used to check an A/C system. Technician A says to move the wand slowly along the top of all fittings, hoses, etc. Technician B says to use an open flame to check for leaks. Who is correct?

Neither A nor B

(Heating, ventilation & air conditioning) A leak is detected at the lower left corner of an A/C condenser. Technician A says the leak can be fixed by soldering it. Technician B says the leak can be fixed by using an epoxy sealant. Who is correct?

Neither A nor B

(Suspension & Steering) A new set of tires is to be installed on a vehicle. Technician A says that lower speed rated tires may be installed if the driver never drives the vehicle off his privately owned farm. Technician B says that the inflation pressure indicated on the tire sidewall is in the inflation pressure which should be used. Who is correct?

Neither A nor B

(Suspension & Steering) A vehicle with the same make/size of tires and wheels and the same recommended inflation on all 4 wheels experiences an illuminated TPMS light. Technician A says that the vehicle's tires may not have been rotated. Technician B says that a TPMS relearn procedure was not performed. Who is correct?

Neither A nor B

(Suspension & Steering) An older vehicle shows signs of dried and split jounce bumpers. Technician A says that this may cause the vehicle to bounce excessively after hitting a bump. Technician B says that the vehicle may experience unstable tracking. Who is correct?

Neither A nor B

(Suspension & Steering) Swat bar bushings are to be replaced. Technician A says that worn sway bar bushings can affect vehicle tracking. Technician B says that following swat bar bushing replacement, a wheel alignment is needed. Who is correct?

Neither A nor B

(Suspension & Steering) Technician A says that tire wear at the outside edge of a tire could be caused by too much negative camber. Technician B says that too much wear on both outer edges of a tire could be cause by over-inflation of the tire. Who is correct ?

Neither A nor B

(Brakes)When refilling a brake master cylinder, always use:

OEM specified brake fluid

(Manual Drive Train & Axles) After a vehicle test drive, differential lubricant is seen leaking at the rear axle flange area and the axle tube is hot. Technician A says that the incorrect differential lubricant may have been used. Technician B says that the axle seal has failed and the axle bearing should be inspected for damage. Who is correct?

Only B

(Manual Drive Train & Axles) What is not used as a manual transmission or transaxle gear lubricant:

P.S fluid

(Manual Drive Train & Axles) A failure has occurred in a 4WD vehicle's transmission control module (TCM). Based upon the chart above, what is the diagnostic trouble code (DTC) that would be stored

P0700

(Heating, ventilation & air conditioning) Moving the heater control switch knob from HEAT to DEFROST causes a vehicle's A/C compressor to engage and the underhood electric fan to start. What could be the cause?

The A/C circuit is working correctly

(Electrical) What is LEAST LIKELY to cause keep alive memory (KAM) of engine parameter to be lost?

a blown fuse for EBCM (ABS) module

(Suspension & Steering) A vehicle is experiencing excessive rear-end sway on turns. What is most likely the cause?

a broken sway bar link

(Heating, ventilation & air conditioning) A good way to clean an evaporator drain is to use:

a coat hanger

(Engine Systems) While listening to a manual transmission vehicle engine as it is idling, the technician notes a loud ticking noise coming from the upper part of the engine What is the most likely cause?

a collapsed lifer

(Electrical) A vehicle experiences the MIL light turning on while driving. After connecting a scan tool, the technician finds several diagnostic trouble codes (DTCs) displayed at the same time. What is the most likely cause:

a corroded ground connection

(Electrical) A vehicle's headlight lens is fogged over with moisture on the inside. What is LEAST LIKELY to be the cause?

a crack at the base of the headlight bulb

(Brakes) What is used to check for rotor runout?

a dial indicator

(Heating, ventilation & air conditioning) Signs of oil seepage are seen at the A/C connecting block on a vehicle's firewall. What is most likely the cause?

a faulty "O" ring at the connection

(Heating, ventilation & air conditioning) With the vehicle engine running, the A/C compressor fails to engage when the A/C switch is turned ON. What is most likely the cause?

a faulty A/C relay

(Manual Drive Train & Axles) A FWD vehicle experiences a clicking noise from the left front wheel area during slow lefthanded turns. What is most likely the cause?

a faulty CV joint

(Heating, ventilation & air conditioning) During an underhood inspection for an inoperative A/C system, a technician notices an oily residue on the fins of the cooling system radiator. What is most likely the cause?

a faulty condenser

(Automatic Transmission/Transaxle) What would cause an automatic transmission to leak fluid from the bell housing?

a faulty front pump seal

(Electrical) A vehicle's horn continues to blow whenever the ignition is switched to the ON position. What is most likely the cause?

a faulty horn relay

(Electrical) A vehicle with a fully charged battery does not make a "click" sound or crank the engine when the ignition key is turned to the START position. What could be the cause?

a faulty neutral-safety switch

(Suspension & Steering) When driven at very slow speeds, a vehicle's steering wheel tends to shimmy. What is most likely the cause?

a faulty tire

(Heating, ventilation & air conditioning) Whenever a vehicle is heavily accelerated, air blowing from the dashboard vents shifts to the defroster vents. What is most likely the cause?

a faulty vacuum check valve

(Brakes) What tool should be used when removing a brake line fitting from a wheel cylinder?

a flare wrench

(Brakes) With a vehicle idling, al oud hiss is heard and the engine stalls whenever the brake pedal is applied. What is most likely the cause?

a leaking brake booster

(Manual Drive Train & Axles) The front end of a 4WD vehicle is being inspected for leaks. What is likely to be causing the oil residue from a leak, as show in the illustration above?

a leaking seal

(Brakes) What action is taking place in the illustration above?

a parking brake drum's inside diameter is being measured

(Heating, ventilation & air conditioning) With the A/C ON, water is seen blowing from the A/C vents when the blower motor is turned to HIGH. What is most likely the cause?

a plugged condensate drain

(Manual Drive Train & Axles) An axle seal is found to be leaking on a 4WD vehicle. What is most likely the cause?

a plugged transaxle vent

(Heating, ventilation & air conditioning) The A/C serpentine drive belt keeps jumping off its pulley whenever the A/C is turned on. What is most likely the cause?

a pulley or bracket is belt is misaligned

(Suspension & Steering) Which of the following is illustrated above?

a rack and pinion boot

(Engine Systems) A 1996 model OBD II vehicle registered and driven in the "snowbelt" region of the country fails an emissions tests. What is most likely the cause?

a rusted fuel filler neck

(Suspension & Steering) What would most likely not indicate the correct power steering fluid is being used in a vehicle.

a service bulletin

(Manual Drive Train & Axles) A few months after a front wheel bearing has been replaced in a rear wheel drive (RWD) pickup, the bearing is found tot be making noise and the outer race it is found to be badly scored and wearing unevenly. What is most likely the cause of the premature bearing failure

a small metal burr kept the bearing from properly seating

(Suspension & Steering) Which of the following parts, as shown in the illustration above, is being inspected for wear?

a spring bushing

(Brakes) The yellow ABS warning light is illuminated on a vehicle's instrument panel. What is most likely the cause?

a tone wheel was damaged during a tire repair

(Engine Systems) Upon removal and inspection of an engine's spark plugs, oily deposits are found on the insulator of one spark plug. What is most likely the cause?

a valve stem seal is leaking

(Suspension & Steering) A front wheel bearing is failing due to heard use. What is the least likely symptom?

a whining noise will be hard

(Brakes) A vehicle's parking brake should be adjusted:

after the service brakes are adjusted

(Engine Systems) A routine 5,000 mile interval includes checking the:

air filter

(Engine Systems) Any routine inspection and maintenance program includes the periodic replacement of the:

air filter

(Electrical) The puller shown above is used to remove a(n):

alternator decoupling pulley

(Engine Systems) Engine coolant cannot be tested using a(n):

ammeter

(Manual Drive Train & Axles) Which part is illustrated above?

an axle housing vent

(Automatic Transmission/Transaxle) During a test drive, an older model automatic transmission vehicle is found to not shift properly. What could NOT be the cause?

an inoperative torque converter clutch

(Engine Systems) When installing replacement spark plugs, some manufacturers recommend coating the threads with:

anti-seize

(Electrical) The battery load test is being performed. The proper method is to:

apply a load equal to one-half the CCA rating

(Suspension & Steering) A mist of oil is seen on the tubes of a vehicle's rear shock absorbers. The shocks:

are normal

(Manual Drive Train & Axles) What is FALSE about replacing a leaking transaxle half-shaft seal in a 4WD transverse engine vehicle?

axle seal can be replaced without removing the half shaft

(Engine Systems) It's a good idea to routinely replace cooling system hoses:

based on the OEM schedule

(Electrical) A vehicle's alternator is to be removed from a vehicle for testing. The first step is to remove the:

battery negative cable connector at the battery

(Brakes) What is LEAST LIKELY to help prevent brake pads from making a squealing noise?

bearing grease

(Engine Systems) What is commonly found on vehicles built through the 80s?

belt-driven water pump

(Electrical) When attempting to jump-start a vehicle illustrated above, which of the following jumper cable connections should be made last

black cable to a good engine ground

(Engine Systems) Diesel exhaust fluid (DTF) is to be added to a clean diesel vehicle. The cap on the DTF reservoir/bottle is normally

blue

(Brakes) Warped rotors are being replaced with new ones on a vehicle. Once installed, the new rotors will need to be:

burnished, or "burned in"

(Engine Systems) What is NOT routinely checked during a 12,000 mile maintenance inspection:

cabin filter

(Suspension & Steering) What is being measured using the setup in the illustration above?

camber

(Engine Systems) Whenever the weather is rainy, an engine's throttle blade sticks closed, making it difficult to accelerate off idle. What is most likely to be the cause?

carbon is deposited on the throttle body throat and the throttle blade

(Engine Systems) On an OBD II vehicle, an EVAP leak will not be associated with:

carbon monoxide will be released to the atmosphere

(Manual Drive Train & Axles) What driveshaft part is pictured in the illustration above?

center support bearing

(Electrical) To test the charging system in the field, it's OK to:

check battery open circuit voltage when the engine is OFF, and compare it to when the engine is running at 2000 rpm

(Engine Systems) Shortly after the gas tank is filled, an MIL illuminates. What should the technician do first?

check if the gas cap is loose

(Suspension & Steering) What is a false statement about replacing a vehicle's upper (non-load carrying) ball joints?

compress the coil springs before replacing the ball joints

(Heating, ventilation & air conditioning) The drain hose illustrated above, drips water when the A/C is ON, but not at other times. What is most likely the cause?

condensate is draining from the evaporator

(Engine Systems) What is not a cooling system component that should be regularly inspected and tested?

condenser

(Electrical) What best describes the last connection to be made while jump starting a vehicle with a dead battery using another vehicle:

connect the negative to the engine block of the vehicle to be jump started

(Electrical) An alternator pulley designed to smooth out crankshaft torque reversals otherwise imposed on the alternator is to be replaced. What should be used?

decoupling pulley

(Suspension & Steering) When the front wheels are turned in either direction on a front McPherson strut equipped vehicle, a squeaking/scrunching noise is heard, and the wheels are hard to run. What is most likely the cause?

defective upper strut bearings

(Brakes) Brake rotor runout can best be checked using a(n):

dial indicator

(Electrical) A headlight alignment procedure is being performed. What is the LEAST likely to cause the alignment to be incorrect?

dirty headlight lenses

(Brakes) It is important to torque wheel lug nuts or bolts to OEM specs, and in the correct sequence, in order to help prevent:

disc warpage

(Electrical) Before a starter is removed from an engine, it's important to:

disconnect the positive lead from the battery

(Automatic Transmission/Transaxle) Worn engine mounts are to be replaced. What is not a step that may need to be done?

disconnect the upper ball joints

(Electrical) A flooded lead acid battery with removable caps should be only be topped off with:

distilled water

(Brakes) What should be used when lubricating brake shoe support pads?

water/heat resistant grease

(Manual Drive Train & Axles) Following drivetrain repairs to a vehicle, a final test drive reveals a vibration problem which increases with road speed and engine torque. What is most likely the cause?

incorrect drive line phasing

(Heating, ventilation & air conditioning) If a cabin air filter is to be replaced, it may be found located either under the dashboard or:

inside the engine compartment

(Brakes) During a routine disc brake inspection, the caliper slide pin boots are found to be torn. What should be done?

inspect the caliper pins for corrosion

(Suspension & Steering) A rear toe adjustment:

is not normally possible on a live rear-axle vehicle

(Suspension & Steering) What is the purpose of the device shown above:

it is used for checked tire pressures

(Manual Drive Train & Axles) What is true about the fluid in a transfer case?

it may be unique because of specially designed additives

(Suspension & Steering) What is the purpose of suspension part 110 in the illustration above?

it serves to soften the vehicle ride (torsion bar type spring)

(Engine Systems) A vehicle's exhaust emits blue smoke. What is most likely to be the cause

leaking valve steam seals

(Engine Systems) Oil pan and valve cover gasket(s) should be checked for:

leaks

(Suspension & Steering) What is the correct procedure for adjusting toe on a vehicle?

loosen and turn the adjusting sleeves with the proper tie rod sleeve and tool.

(Suspension & Steering) Abnormal noises made by a vane-type power steering pump may not include a:

low frequency shudder

(Brakes) Following disassembly of a rear-wheel drum brake disassembly, the drums are found to be badly scored with blue areas on the braking surface. The technician should NOT:

lubricate all self-adjusting hardware with high temperature waterproof grease

(Suspension & Steering) When a serpentine bely is replaced on a front-wheel drive vehicle, it is NOT important to make sure this is done:

make certain belt dressing is applied to the belt to keep it running quietly and slip-free

(Suspension & Steering) The four non-asymmetric/non-directional radial tires on a 4WD vehicle with a mini-spare tire are to be rotated. What is the correct procedure?

move the rear tires to the front and the front tires to the opposite rear

(Engine Systems) When a cooling system thermostat fails open it usually will:

not allow the engine to warm up

(Engine Systems) While road testing a vehicle, a technician verifies the customer's complaint of steering wheel shimmy during hard braking. The technician should:

note the concern of the repair order

(Engine Systems) The technician shown in the illustration above is changing the:

oil filer

(Engine Systems) An illuminated engine oil warning light on the dashboard usually indicated that the:

oil pressure is too low

(Automatic Transmission/Transaxle) Type "F" automatic transmission fluid (ATF) is used:

only for certain Ford transmissions

(Suspension & Steering) Shock absorber mounts CANNOT be checked for good condition use what method:

performing a wheel alignment

(Manual Drive Train & Axles) With the engine running, the most obvious sign of a bad U-joint is a loud and hard clunk when:

placing the vehicle in DRIVE at a standstill

(Electrical) Before disconnecting a vehicle's 12-volt battery for service, providing auxiliary 12-voly power to the vehicle will NOT accomplish:

pose the risk of damage to the PCM

(Suspension & Steering) After a power steering pressure hose has been replaced, it's important to:

purge the system of air

(Automatic Transmission/Transaxle) A CV joint boot is found to be dried and nearly split, but not yet leaking lubricant. The boot can NOT be replaced by which method

replace the boot with a split-type replacement to avoid removing the axle-shaft

(Brakes) A technician finds that a brake caliper has stripped mounting threads. What should be done?

replace the caliper

(Brakes) While inspecting the brakes on a disc-brake equipped vehicle, a maintenance technician finds that the brake caliper slides are severely corroded and dry of lubricant. In most cases, the correct action would be to:

replace the corroded slides with new ones

(Brakes) A metal brake line at the rear of a vehicle is found to be dented by a floor jack. What should be done?

replace the dented brake line from fitting to fitting with a steel brake line

(Suspension & Steering) Upon inspection, a vehicle's front ride height is low and the front coil springs show signs of coil contact. What should be done first?

replace the springs

(Heating, ventilation & air conditioning) A vehicle's cabin air filter is due for inspection. If found to be dirty, it would normally be:

replaced

(Automatic Transmission/Transaxle) A technician is inspecting a vehicle's repair transmission mount and finds its rubber is dry and has split. The mount should be:

replaced with a new OEM or aftermarket part

(Suspension & Steering) What is least likely to be affected by loose rear tie rods on an independent rear-suspension vehicle?

ride comfort

(Suspension & Steering) The front-end coil springs on a vehicle have sagged. What is likely to be most affected?

ride height

(Heating, ventilation & air conditioning) A A/C "V" drive belt is being adjusted. The proper tension can be determined by using a:

ruler

(Automatic Transmission/Transaxle) What is the LEAST LIKELY way a technician would confirm that an automictic transmission is faulty

run the engine with the vehicle in NEUTRAL

(Brakes) What is the best method to use when checking a vacuum brake booster check valve for leaks?

run the engine, then shut it off and pull the brake booster check valve to see if air rushes in

(Brakes) Upon removal of a vehicle's left-front brake pads, one pad in the floating-type caliper is worn much farther than the other. What is most likely the cause?

rusted caliper pins or slides

(Suspension & Steering) A tire found to have a nail hole in its sidewall. What should be done?

scrap and replace the tire with a similar good one

(Engine Systems) An engine oil pan has been removed in order to replace a leaking gasket. At the same time the oil pan should NOT be inspected for:

scratches

(Suspension & Steering) The object shown in the illustration above is used to:

secure a steering wheel in position during a wheel alignment

(Electrical) When the ignition system of a vehicle is first turned on, the supplemental restraint system (SRS/airbag) light comes on and then goes off. This indicates that the SRS:

self-test has been successfully completed

(Suspension & Steering) Worn or damaged rebound bumpers often indicate that there is a need to replace the:

shock absorbers

(Manual Drive Train & Axles) An oil-soaked engine mount:

should be replaced

(Engine Systems) An oil pan is to be removed and replaced. What is LEAST LIKELY to be used to seal the oil pan when it is reinstalled?

silicone-based sealant

(Engine Systems) What should be used when replacing defective vehicle exhaust system components?

stainless steel exhaust system components

(Brakes) To test for brake pedal travel, push the brake pedal a few times to relieve vacuum in the brake booster, hold the brake pedal down firmly, and:

start the engine and note the amount of change to the brake pedal position

(Suspension & Steering) What is the proper method of purging air from a power steering (PS) system?

start the engine and turn the steering wheel from lock to lock a few times until the noise goes away

(Heating, ventilation & air conditioning) An A/C clutch fails to operate when the A/C is turned to ON. What could NOT be the cause?

the A/C cooling fan fails to operate

(Brakes) A vehicle's red brake warning light stays on whenever the ignition is ON and the engine is running. What could not be the cause?

the ABS has a faulty wheel sensor

(Engine Systems) What should illuminate if the charging system is not working?

the alternator light

(Electrical) While checking for voltage drop in a charging system while the charging system is operating, a technician finds 0.9 volts being dropped between the alternator and the battery on the insulated side. What is most likely the cause?

the alternator's B+ ring terminal connection has burned where the cable is attached

(Manual Drive Train & Axles) If the differential vent on a solid-rear axle vehicle becomes clogged, what is most likely to happen first

the axle seal(s) could leak differential fluid

(Brakes) A short to ground in the parking light circuit will likely cause:

the brake warning light to stay on

(Electrical) The right side headlight fails a safety inspection because it does not work. What is LEAST LIKELY to be the cause?

the bulb is the incorrect type

(Heating, ventilation & air conditioning) Which of the following parts is being replaced in the illustration above?

the cabin air filter

(Brakes) A technician is attempting to retract a brake caliper piston by using a "C" clamp, but the piston will not retract. What is most likely the cause?

the caliper piston also serves as a parking brake

(Brakes) The disc brake components illustrated above are being assembled. What part(s) should be lubricated with waterproof grease?

the caliper ways

(Electrical) A technician is not able to hear a manual transmission vehicle "click," or crank, when the ignition key is moved to the START position. What is most likely the cause?

the clutch pedal not fully depressed

(Manual Drive Train & Axles) The column shift mechanism on an older pickup truck with a manual transmission is sloppy and won't allow the transmission to go into all gears. What is most likely the cause?

the column shift lever shaft retaining bolts behind the dashboard have become loose.

(Heating, ventilation & air conditioning) What is supposed to cool and return refrigerant from a gaseous state to a liquid state?

the condenser

(Heating, ventilation & air conditioning) A vehicle's A/C condenser seems too hot, and overall A/C performance is poor. What is most likely the cause?

the condenser's airflow is blocked by debris

(Engine Systems) On vehicle's with a V-belt driven fan, what component drives the thermostatic clutch?

the crankshaft

(Engine Systems) What normally drives the thermostatic clutch on vehicles with a belt-driven fan?

the crankshaft

(Manual Drive Train & Axles) As shown in the illustration above, driveshaft angles (phasing) are being checked in a vehicle. If they are not both the same angle, what is most likely to happen?

the driveshaft might vibrate

(Heating, ventilation & air conditioning) What would happen if the A/C condenser becomes blocked with leaves and debris?

the high-side refrigerant pressure in the A/C system would rise

(Suspension & Steering) Power steering fluid is seen dripping from the power steering return hose where it connects to the PS reservoir. What is most likely the cause?

the hose clam needs to be tightened

(Brakes) The primary lubrication points of a drum-type wheel brake assemblies does NOT include:

the interior surface of the brake drum

(Automatic Transmission/Transaxle) After a transmission pan has been removed to replace the transmission filter, a large magnet is found in the pan with gooey gray matter adhering to it. What best describes why the magnet is in the transmission pan?

the magnet is in the pan to collect fine metal wear particles in the transmission fluid

(Electrical) A rebuilt alternator is being installed in a vehicle. What is likely to occur if a crowbar is used to tension the alternator when tightening the mounting bracket and serpentine drive belt?

the mounting ear(s) could be broken off

(Brakes) Which of the parts as shown in the illustration above, should be lubricated with water resistant grease during drum brake service?

the parking brake strut and the adjuster lever

(Suspension & Steering) Following replacement of a power steering pump, as well as its pulley, the serpentine drive belt keeps jumping off. Upon investigation, the pulley is noted to be out of alignment by 1/4 inch. What is most likely the cause?

the pulley was not pressed all the way onto the PS pump shaft

(Brakes) Following replacement of brake pads on a four-wheel disc brake equipped vehicle, the master cylinder reservoir is found to be overfilled and brake fluid is dripping from it. What is most likely the cause?

the reservoir was not siphoned before the pistons were retracted

(Manual Drive Train & Axles) A vehicle owner complains that it is difficult to get a 4WD vehicle into and out of 4WD. What is most likely the cause?

the shift linkage is damaged

(Brakes) What happens if off-car brake drum machining is performed too fast on a brake lathe, with only a rough cut and no fine-finish cut made?

the shoes will "click" as they attempt to follow spiral grooves in the drum

(Engine Systems) A cooling system thermostat is being replaced. What should be done when installing a new one?

the small air bleed hole should be positioned at the top

(Brakes) Referring to the illustration above, at which location are the brakes initially adjusted by hand for proper brake operation?

the star wheel

(Brakes) Brake shoes are being installed at the rear of a vehicle. Which of the parts in the illustration above, should be lubricated with water resistant grease?

the star wheel adjuster

(Suspension & Steering) When a vehicle is being test driven straight on a level road, the steering wheel is not centered. What is most likely the cause?

the steering wheel is incorrectly installed

(Suspension & Steering) A vehicle exhibits a groaning noise whenever the steering wheel is turned. What is most likely the cause?

the system needs to be purged of air

(Manual Drive Train & Axles) After heaving a tire replaced in a vehicle, a customer complains that the ABS light stays ON. What is most likely the cause?

the tire is the wrong size

(Suspension & Steering) After having a tire replaced on a vehicle, a customer complains that the ABS light stays ON. What is most likely the cause?

the tire is the wrong size

(Suspension & Steering) The rear coil spring on a vehicle is found to be broken. What is least likely the cause?

the vehicle was not well maintained

(Suspension & Steering) If the part of an import vehicle as illustrated above is found to be leaking, what describes how vehicle handling would be affected?

the vehicle will experience steering wheel jerkiness when hitting pumps

(Brakes) After installation of a vehicle's wheels while on a lift, all of the wheel lug nuts should be:

tightened lightly with a wrench before the vehicle is lowered to the ground then fully torqued

(Brakes) Wheel lug nuts should NOT be properly torqued to specs for what reason:

to avoid wheel imbalance

(Suspension & Steering) When a tire is being mounted on a wheel rim, it's important to match mount the tire on rim:

to help minimize the final combination of force variation and/or imbalance

(Engine Systems) What is the purpose of the tool illustrated above?

to remove flat-band type hose clamps

(Brakes) the primary (smaller) shoe on a duo-drum brake system should be installed:

toward the front of the vehicle

(Brakes) The purpose of burnishing brake pads is to:

transfer pad material to the rotors

(Electrical) When measuring for load resistance in a circuit, the technician should be sure to:

turn the circuit power off

(Brakes) To remove a hubless brake rotor from a vehicle with disc brakes, the technician should first:

unbolt the lug nuts, remove the wheel assembly and unbolt and swing the caliper aside

(Suspension & Steering) If a camber adjustment on a McPherson strut front end is to be performed, the:

upper strut bearing may be moved inward our outward

(Engine Systems) what is the preferred method of checking a newer style serpentine belt for wear?

use a serpentine belt wear gauge

(Engine Systems) When checking for diagnostic trouble codes (DTGs), it's important to:

use the proper scan tool and software for the vehicle under test.

(Electrical) What is the best procedure to follow when using a battery charger on a discharged battery?

use the recommended volts/amps charge rate specified for the battery type

(Brakes) The vacuum supplied to the power brake booster leaks out several minutes after the engine is shut off. Which could NOT be the cause for a leaking:

vacuum hose upstream of the check valve


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