BA350 Final Ch.10

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Which of the following statements best defines a work group? A) A work group performs at a level greater than the sum of its inputs from individual members. B) A work group interacts primarily to share information, rather than to engage in work that requires joint effort. C) A work group consists of members who work together and generate positive synergy through coordinated effort. D) A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand. E) A work group involves individual and mutual accountability regarding results and outcomes.

B) A work group interacts primarily to share information, rather than to engage in work that requires joint effort. A group consists of two or more individuals, interacting and interdependent, who have come together to achieve particular objectives. A work group is defined as a group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. They have no need or opportunity to engage in collective work that requires joint effort.

Work groups are characterized by ________. A) the emphasis on generating positive synergy B) the goal of sharing information among members C) the mutual and team-based accountability for results D) the need to attain collective performance E) the availability of complementary skill sets

B) the goal of sharing information among members A work group is a group that interacts primarily to share information and make decisions to help each member perform within his or her area of responsibility. They are characterized by neutral synergy, individual accountability, and the presence of random and varied skill sets.

The current popularity of teams can be attributed to the fact that ________. A) they enable quicker accomplishment of goals than individuals B) they represent a better way to use employee talents C) they reduce the need for coordination and supervision D) they aid the performance of simple tasks that do not require diverse inputs E) they strengthen the worth of individual teams players over the team

B) they represent a better way to use employee talents As organizations have restructured themselves to compete more effectively and efficiently, they have turned to teams as a better way to use employee talents.

Which of the following statements is true regarding a work team? A) Work teams are rarely used in organizations today. B) Work teams are generally less flexible than traditional departments. C) Work teams generate positive synergy through coordinated effort. D) Work teams are less responsive to changes in the internal and external environment of the company. E) Work teams involve members of random and varied skill sets.

C) Work teams generate positive synergy through coordinated effort. Today most of the organizations use teams. Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groupings. A work team generates positive synergy through coordinated effort. Teams facilitate employee participation in operating decisions.

A work team is characterized by ________. A) the goal of sharing information B) the presence of neutral to negative synergy C) the availability of complementary skills among members D) the individual accountability for outcomes and results E) the mere accumulation of individual efforts

C) the availability of complementary skills among members A work team generates positive synergy through coordinated effort. The individual efforts result in a level of performance greater than the sum of those individual inputs. Work teams aim at the goal of collective performance, apply complementary skills, and promote individual and mutual accountability for group results.

Which of the following accurately differentiates between work groups and work teams? A) Work groups are used by top-management employees, while work teams are used by lower-level workers. B) Work groups are used for functions relating to areas of the external environment, while work teams are exclusively used for departmental problems and issues. C) Work groups involve members who have complementary skills, while work teams use employees who have random and varied skills. D) Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function. E) Work teams represent the mere accumulation of individual efforts, while work groups generate a positive synergy within the organization.

D) Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function. A work team generates positive synergy through coordinated effort. The individual efforts result in a level of performance greater than the sum of those individual inputs. Work teams aim at the goal of collective performance, apply complementary skills, and promote individual and mutual accountability for group results.

The extensive use of work teams benefits organizations by ________. A) generating neutral synergy among all employees of the team B) eliminating the need for mutual accountability for results C) developing the various team member's skills such that they are random and varied D) generating a potential for creating greater outputs without increasing inputs E) ensuring that the mere accumulation of individual efforts is used for group work

D) generating a potential for creating greater outputs without increasing inputs Organizations are looking for positive synergy that will allow the organizations to increase performance. The extensive use of teams creates the potential for an organization to generate greater outputs with no increase in inputs.

The work of your group would be better done in teams if the members of the team are ________. A) independent B) autonomous C) individualistic D) interdependent E) reflexive

D) interdependent The work of your group would be better done in teams if the members of the team are interdependent. Using teams makes sense when there is interdependence among tasks such that the success of the whole depends on the success of each one, and the success of each one depends on the success of the others.

The goal of work groups is ________. A) generating positive synergy B) improving collective performance C) inculcating a climate of trust D) sharing relevant information E) enhancing team efficacy

D) sharing relevant information A work group is a group that interacts primarily to share information and make decisions to help each member perform within his or her area of responsibility. They are characterized by neutral synergy, individual accountability, and the presence of random and varied skill sets.

Research has shown that the larger the team, the more effective its performance.

FALSE Keeping teams small is a key to improving group effectiveness. Generally speaking, the most effective teams have five to nine members.

Nancy is a part of a group at work which stresses a lot on collective goals and performance. Nancy is amazed at how well the members of the team use their skills to benefit themselves and their team members. Whenever a problem arises, the team, as a whole, provides reasons and solutions for the same. She enjoys working in this group as there is a lot of positive energy. This group that Nancy is a part of is a work group.

FALSE Nancy is a part of a work team. A work team generates positive synergy through coordinated effort. The individual efforts result in a level of performance greater than the sum of those individual inputs.

The goal of a work group is to share information.

TRUE A work group is a group that interacts primarily to share information and make decisions to help each member perform within his or her area of responsibility.

More and more organizations are resorting to teams as they represent a better way to use employee talents.

TRUE As organizations have restructured themselves to compete more effectively and efficiently, they have turned to teams as a better way to use employee talents.


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