BADM 7050 Quiz 4 and 5 questions

if someone wants a system cheaply, quickly and with a large scope, we can conclude -that desire represents the three sides of the project triangle -this is normally not possible; you can usually only achieve two of those three objectives at a time -management might be providing an impossible goal -all of the above -none of the above

-all of the above

Which of the following is an accurate statement about how IT should be implemented in an organization? a. Use user profiling to assess which individuals are most likely to be resistant to the introduction of new IT b. Ground level support for a new system is more important then top management support c. Agile methodology is the best way to overcome user resistence to technology d. A and B, but not C e. A, B, and C f. None of the above

. None of the above

you are running a project for a company and find that the leadership is on board to the project, the employees are on board to the project, and you can effectively manage the project scope and urgency. What type of project management approach should you use? -big bang -improvisation -guided evolution -top-down coordination -championed dealmaking

Big Bang

all of the following are methods used to value an IT investment except -payback analysis -ROI -NPV -CTO -IRR

CTO

which financial calculation provides a percentage rate that measures the relationship between the amount the business gets back from an investment and the amount invested -IRR -ROI -Payback -NPV -EVA

ROI

You are running a project for a company and find that the leadership is on board to the project, the employees are on board to the project, and you can effectively manage the project scope and urgency. What should your management style and project budget and deadlines be for this project? a. Authoritative, with a fixed budget and deadlines b. Participative, with a fixed budget and deadlines c. Authoritative, with adjustable budget and deadlines d. Participative, with adjustable budget and deadlines

a. Authoritative, with a fixed budget and deadlines

Which of the following plans is designed to counter a manmade or natural disaster that could cripple an enterprise? a. Business Continuity Plan b. Disaster Recovery Plan c. Business Disaster Plan d. Disaster Business Case e. Business-IT Maturity Model

a. Business Continuity Plan

You work for a company that offers a limited range of products or services and attempts to maintain a secure niche in a stable set of products or service area. What type of corporate strategy does this define? a. Defender b. Prospector c. Analyzer d. Reactor

a. Defender

Which type of captive center performs core business processes for a parent company and outsources noncore work offshore? a. Hybrid Captive b. Shared Captive c. Divest Captive d. Terminated Captive e. Core Captive

a. Hybrid Captive

The purchase of a good or service that was previously provided internally, or that could be provided internally, is called: a. Outsourcing b. Insourcing c. Inshoring d. Offshoring e. Nearsourcing

a. Outsourcing

To maintain balance in a project with a fixed budget and a well-defined scope, a project team will require flexibility: a. with the deadline. b. in spending. c. with project quality. d. with assumed risks. e. in achieving the goals of the business case.

a. with the deadline.

Which IT governance archetype consists of IT individuals or groups of IT executives? a. Business monarchy b. IT monarchy c. Feudal d. Federal e. IT Duopoly

b. IT monarchy

Outsourcing to a company located in the same time zone is referred to as which type of sourcing? a. Farshoring b. Nearshoring c. Zoneshoring d. Insourcing e. Cloud computing

b. Nearshoring

Which of the following is NOT an accurate statement about outsourcing? a. Outsourcing is risky because there is the potential of hidden costs b. Outsourcing success is guaranteed because companies know how to structure contracts c. Economic efficiency of outsourcing has more to do with IT practices than economies of scale d. There are large switching costs associated with IT decisions e. It is difficult to gauge the economics of IT activity

b. Outsourcing success is guaranteed because companies know how to structure contracts

Critical to the business case is the identification of both _________ and ________. a. costs; risks b. costs; benefits c. advantages; disadvantages d. assumptions; risks e. benefits; detriments

b. costs; benefits

In 1989, Kodak chose a _____ approach to outsourcing IS activities and chose to work with suppliers like IBM, DEC, and Businessland. This approach was soon dominated by other firms. a. offshore b. multivendor c. nearshore d. centralized e. full outsourcing

b. multivendor

what is it called when a company brings IS capabilities that were previously outsourced back in-house? -backsourcing -insourcing -software as a service -nearshoring -cloud computing

back sourcing

the archetype that is represented by a group of business executives that might or might not include the CIO is -IT monarchy -feudal -federal -business monarchy -IT duopoly

business monarchy

You work for a company that is a second mover into a new market that offers a more cost efficient product or service. What type of corporate strategy does this define? a. Defender b. Prospector c. Analyzer d. Reactor

c. Analyzer

IT organizations implement powerful information systems like ERP and SCM that provide centralized data repositories. In addition, business units have tools for their particular units that individuals can use to report on and analyze collected data. This IT governance approach is best described as: a. Distributed Control b. Decentralized c. Federalism d. Joint-Control e. Centralized

c. Federalism

To help with organization and complexity, a project manager will break a project up into: a. Variables b. Business processes c. Subprojects d. Infrastructure e. Work

c. Subprojects

Which of the following is NOT a consideration when you are examining the internal business environment? a. The diversification mode of the enterprise b. The diversification breadth of the enterprise c. The technological scope of the enterprise d. The exploitation strategy of the enterprise e. The strategic type of the enterprise

c. The technological scope of the enterprise

In which type of organization management does IT control most of its IT infrastructure in one location? Select one: a. Distributed IS organization b. Decentralized IS organization c. Federalism d. Joint-Control IS organization e. Centralized IS organization

centralized IS organization

which method of IT funding is the most equitable, as the costs associated with IT are based on use? -allocation -corporate budgeting -usage -distributed -chargeback

chargeback

outsourcing decision can be difficult and expensive to reverse because of -cultural differences -complicated infrastructure and staffing considerations -data security -data loss -CMM

complicated infrastructure and staffing consideration

You work for a company that is focusing upon the cost versus benefit of IT systems. What stage of growth, according to Nolan, is your IT company in? a. Initiation b. Contagion c. Control d. Integration e. Maturity f. Red tape

control

The project triangle includes 3 sides: time, scope and: a. cost b. product c. event d. quality e. requirements

cost

the initial reason organizations outsourced IT was -downsizing -innovation -cost reduction -standardization -capacity

cost reduction

According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical of those firms with a focus on (1) _______ and a firm that boosts investments in transaction systems is typical of those firms with a focus on (2) ______ a. (1) transactions (2) connections b. (1) savings (2) expansion c. (1) cost (2) ability d. (1) agility (2) cost e. (1) ability (2) agility

d. (1) agility (2) cost

Which of the following development approaches is an iterative, incremental approach that allows development teams to respond to the unpredictability of building and implementing software? a. Prototyping b. SDLC c. DSDM d. Agile software development e. RAD

d. Agile software development

How do innovation and creativity differ? a. Creativity is a multi-stage process, while innovation is concerned with organizational change b. Creativity can be taught, while innovation cannot c. Creativity requires tools, while innovation requires experimentation d. Creativity is concerned with the creation of a novel or useful idea, while innovation is a multi-stage organizational process e. Creativity is focused upon how organizations differentiate themselves, while innovation is focused on management

d. Creativity is concerned with the creation of a novel or useful idea, while innovation is a multi-stage organizational process

The functions of an entire data center can be replaced by which one of the following cloud computing providers? a. Software as a Service (SaaS) b. Application Service Provider (ASP) c. Platform as a Service (PaaS) d. Infrastructure as a Service (IaaS) e. Outsourcing as a Service (OaaS)

d. Infrastructure as a Service (IaaS)

________ of the 1980s allowed computing power to spread and gave rise to a decentralized approach to IT governance. a. Servers b. Mainframes c. Networks d. PCs e. The WWW

d. PCs

All of the following are risks associated with IS outsourcing EXCEPT: a. Loss of control b. Dependency on outsourcing providers c. Inadequate adaption of newer technologies d. Requiring more training of in-house staff e. Potential loss of competitive secrets

d. Requiring more training of in-house staff

Your professor enumerated some thoughts on governance. Which of the following is not one of the thoughts that he offered? a. IT decision making is the responsibility of IT b. The future of IT governance is a service orientation c. IT leadership is a technical challenge more than a business challenge d. The future of IT is where IT teaches the business how to use technology themselves e. The future role of a CIO is likely to be more technically oriented

d. The future of IT is where IT teaches the business how to use technology themselves

Scorecards provide a summary of information gathered over a period of time. Another common IT monitoring tool is the: a. baseline b. metrics c. portfolio d. dashboard e. monitor

d. dashboard

________ of the 1960s dictated a centralized approach to IT governance. a. Servers b. Mainframes c. Networks d. PCs e. The WWW

d. mainframes

A company that seeks an IT portfolio that lowers costs as the primary business objective will be more likely to increase spending on ___________ because these applications can help automate processes. a. strategic systems b. infrastructure c. informational systems d. transactional systems e. social media

d. transactional systems

______________ organizations scatter IT components in different locations to address local business needs. a. Distributed Control b. Decentralized c. Federalism d. Joint-Control e. Centralized

decentralized

Your company decides to have everyone come in on Monday and, instead of using an old system, they are to use the new system. What type of distribution approach is your company using? a. Parallel strategy b. Direct cutover c. Pilot testing d. Phased

direct cutover

an ability to integrate build and reconfigure internal and external competencies to address rapidly changing environments defines -resources -capabilities -dynamic capabilities -agility -flexibility

dynamic capabilities

IT organizations will outsource which one of the following IT activities? a. Programming b. IT transactions c. Knowledge-based business processes d. Data storage e. All of the above.

e. All of the above.

The decision about approval and justification of new technologies would fall into which one of the five major IT decision categories? a. IT principles b. IT architecture c. IT infrastructure d. Business application needs e. IT investment and prioritization

e. IT investment and prioritization

The most common driver for insourcing is to: a. Keep employees loyal to the company. b. Make a system that cannot be bought. c. Develop internal skill sets. d. Maintain control over the development of the system e. Keep core competencies in-house.

e. Keep core competencies in-house.

What does PMO stand for? a. Project Maintenance Office b. Project Mission and Objectives c. Product Maintenance Office d. Project Mission Office e. Project Management Office

e. Project Management Office

All of the following are indications that the project is successful EXCEPT: a. Customers receive a significant benefit from the project. b. The project meets its return on investment goal. c. The project meets the established time and budget criteria. d. The project prepares the organization for future success and growth. e. The project profits are high and last for a very short time period.

e. The project profits are high and last for a very short time period.

Which one of the following needs would suggest outsourcing as an option? a. Reduced capacity. b. Ease of transition to new technologies c. Increase supplier relations d. Growth of data centers e. All of the above.

ease of transition to new technologies

the process of gathering, incorporating, and measuring stakeholder expectations for IT is known as? -change management -risk management -leadership -governance -expectation management

expectation management

Which of the following is an accurate statement about the traditional approach of strategy making for IT? a. Traditionally, IT created an implementation plan for technology as the business was making their strategic plan b. The traditional methodology for creating IT strategy was parallel between the business and IT c. The traditional approach for creating a strategy for IT included all aspects of the organization d. The traditional approach for creating a strategic plan took into consideration the technology infrastructure as the strategic plan was being created e. A, B, C, and D are all acccurate f. None of the above

f. None of the above

Which of the following is true about organizational inertia? a. Any change process for an individual will ask the individual to simultaneously unlearn and relearn something b. Organizational change can occur even if everyone in the organization does not change c. The toughest aspect to organizational change is managing the change process d. Most users will respond to change in a positive way e. A, B, and C, but not D f. None of the above

f. None of the above

which IT governance archetype consists of C-level executives and at least one other business group? An IT executive may be an additional participant. -business monarchy -IT monarchy -Feudal -Federal -IT duopoly

federal

Which of the following is a balanced approach to managing a company's IT organization? -centralization -decentralization -federalism -joint control -business centricity

federalism

most companies would like to obtain the advantages derived from both centralized and decentralized organizational paradigms. What type of IT governance model would best help them to achieve this goal? -distributed control -decentralized -federalism -joint control -centralized

federalism

to reduce risk a project should have which one of the following qualities? -high complexity -high clarity -big in size -large budget -lots of programmers

high clarity

The first step of the innovation process is: a. Idea b. Proof of concept c. Trial or pilot d. Transition

idea

if a company decides to make and develop IS, they are using which type of sourcing? -outsourcing -cloud computing -inshoring -offshoring -insourcing

insourcing

valuing an IT investment is difficult for many reasons. one reason is? -many IT investments are necessities and payback is hard to calculate -increased customer satisfaction is not valued enough to justify costs -IT investments often add no real business value -IT managers do not see the need to value an investment whose payback period is relatively short -IT is seen as "a necessary evil"

many IT investments are necessities and payback is hard to calculate

Four asset classes of IT investments include: a) Financial Systems b) Marketing systems c) Control systems d) all the above e) none of the above

none of the above

four asset classes of IT investments include? -financial systems -marketing systems -control systems -all of the above -none of the above

none of the above

which of the following is an accurate statement about the traditional approach of strategy making for IT -traditionally, IT created an implementation plan for technology as the business was making their strategic plan -the traditional methodology for creating IT strategy was parallel between the business and IT -the traditional approach for creating a strategy for IT include all aspects of the organization -the traditional approach for creating a strategic plan took into consideration the technology infrastructure as the strategic plan was being created -A, B, C, D are all accurate -none of the above

none of the above

an organization may convert from an old system to a new system by choosing to run both the old and new systems at the same time until the new system is fully accepted. this is known as -cutover -parallel conversion -direct cutover -agile development -SDLC

parallel conversion

you are in charge of a change initiative inside of your company. you decide that you are going to use the power and resources of the company to enact the change. Which levers are you using? -technical levers -political levers -structural levers -cultural levers -strategic levers

political levers

which of the following is a temporary endeavor undertaken to create a unique product, service or result? -project -event -scope -requirement -system

project

you work for a company that is a first mover into a new market. what type of corporate strategy does this define? -defender =prospector -analyzer -reactor

prospector

you work for a company that responds to environmental pressure with their corporate strategy. What type of corporate strategy does this define? -defender -prospector -analyzer -reactor

reactor

which of the following is not a reason why firms outsource? -to reduct IT costs -downsizing -access to knowledge -reduce their operational expenditure of IT -to focus on their business

reduce their operational expenditure of IT

You are the CIO of a small company and you decide to outsource your e-mail to a third party. What form of outsourcing is this? a. Business Process Outsourcing b. Total outsourcing c. Transitional outsourcing d. Offshore outsourcing e. Selective outsourcing

selective outsourcing

You work for a company that views IT as critical now and also believes that IT will be critical in the future. What is the role of IT in this company? a. Turnaround b. Support c. Strategic d. Factory

strategic

increasing project success requires gaining commitment from stakeholders. All of the following help to sustain that commitment for the life of the project except -continually reminding stakeholders of the project benefits -placing key stakeholders on the project team -encouraging the project sponsor to provide public support for the project -surprising the stakeholders by keeping the system's workings a secret -assuming the right leader to the project sponsor

surprising the stakeholders by keeping the systems workings a secret

An innovation that improves a product or service for an existing customer is a a. Sustaining innovation b. Disruptive innovation c. Continuous change innovation d. Punctuated equilibrium innovation e. Experimental innovation

sustaining innovation

Which one of the following is NOT one of the four essential elements of any project? a. Common project vocabulary b. Project team c. System evaluation d. Project cycle plan e. Project management

system evaluation

which of the following legitimized outsourcing -the formation of EDS -the outsourcing of GM -the total outsourcing of Continental -the selective outsourcing of Kodak -the emergence of cloud computing

the selective outsourcing of Kodak

which of the following is NOT a consideration when you are examining the internal business environment? -the diversification mode of the enterprise -the diversification breadth of the enterprise -the technological scope of the enterprise -the exploitation strategy of the enterprise -the strategic type of the enterprise

the technological scope of the enterprise

which development methodology is more traditional and more structured than other approaches -agile programming -prototyping -open source deployment -waterfall or software development life cycle (SDLC) -critical path method (CPM)

waterfall or software development life cycle (SDLC)