BCIS 3610- EXAM 3
A scrum team usually consists of __________
12 or fewer people
What is a project?
A temporary endeavor undertaken to create a unique product, service, or result.
Your new software project manager is comfortable working on projects without fully specifying the requirements up front. He recommends a team-based approach to development. He is very likely to be a proponent of the [Blank] approach to software development.
Agile
_______ is an iterative system development process that develops a system in "sprint" increments, lasting from two weeks to two months
Agile development
Phil has been working on a new version of his company's best-selling sales management software and now he plans to ask several coworkers and a handful of the existing version's users who rate it highly to perform an acceptance test. Phil is preparing for _____.
Alpha testing
Millie's company is implementing an ERP, and her direct reports are complaining loudly of their frustrations with the new system. What should Millie request from upper management to alleviate this?
An extensive training program for system users
Which statement about objectives and goals matches the way these terms are used in your text?
An objective is a specific result that must be achieved to reach a goal
What is made possible through a bi-directional brain computer interface?
An operator can both receive signals from and control the actions of a device
Which of the most common types of industrial robot is made to function like an arm?
Articulated
Which industry was one of the first to embrace robotics, and thus operated over 90 percent of all robots in 2005?
Automotive
Data is collected and input into an artificial neural network and then ____
Built into rules and processes using a development engine
Why is change management a significant challenge for many organizations, during enterprise system implementation?
Companies often must radically change how they operate to conform to the enterprise work processes.
Once new software has been selected, implementation will include all of these tasks EXCEPT
Consulting with stakeholders to establish future needs
Which type of tool combines data from multiple enterprise systems to create dashboard experiences?
Data visualization and business intelligence
A customer relationship management (CRM) system helps a company in managing _________
Distribution and accounting
Familiar applications of neural networks include _____.
Email spam folders and speech-to-text applications
Doctor Green enters his patient's symptoms and test results into a medical expert system, and the system concludes the patient has as defective heart valve. The [BLANK] allows Dr. Green to understand how the system arrived at its diagnosis.
Explanation facility
An increase in customer satisfaction is considered a tangible benefit. T/F?
False
As a project manager, you would use the stakeholder analysis matrix to manage communications with external entities such as customers, vendors, and regulatory bodies. T/F?
False
External users of product lifecycle management (PLM) software include design partners and raw material suppliers. T/F?
False
Project management is the application of knowledge, skills, and techniques to project activities so that the allotted budget can be spent. T/F
False
Suppose the industry your business is in has 10 buyers but 50 sellers. This means there is a low bargaining power of buyers. T/F?
False
The eventual success of any system solely depends on how users work with it. T/F?
False
The knowledge engineer is the person with the expertise the expert system is trying to capture.
False
Using the hosted software model implies that a small business firm needs to employ a full-time IT person to maintain key business applications. T/F?
False
product lifecycle management (PLM) typically includes customer relationship management (CRM) software. T/F?
False
Thomas is preparing to implement a new software package that his project team has selected and purchased. Thomas should
Help his coworkers identify and make any needed changes to their current processes using a DFD
You are part of an information system project team. Your job is to ensure that the technology and vendor suggested for use in the project are consistent with the IS strategy. Your role in the project steering team is _________.
IS manager
In an expert system, the [Blank] is the component that delivers the expert advice.
Inference engine
What is the first step in the training process for an artificial neural network?
Input is given
CRM software allows employees from one business function to use data from other functions to help them make decisions because ______
It stores data about every contact a company has with a customer through every channel so that the company can truly understand customer actions
The [BLANK] stores all relevant information, data, rules, cases, and relationships that an expert system uses.
Knowledge base
Mavis is considering signing up for a hosted enterprise software solution for her small business. She recognizes that an advantage of this software option is _________.
Low financial investment and risk
Which statement relating machine learning to other, related concepts is correct?
Machine learning is a subset of AI, and natural language processing is a function of machine learning.
Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers.
Materials requirement plan
Millie, who recently took a project management course, is preparing a work breakdown structure. This means that _______
Millie will be able to estimate all costs associated with each task in the project
How might a start-up company that has been using a paper-based document control approach benefit from switching to a cloud-based PLM system?
More efficient development processes
One challenge to successful ERP implementation is the cost and disruption associated with upgrades when ________.
Multiple other systems must be integrated with the enterprise systems
An IS investment board that is prioritizing IS projects
Must weigh costs and benefits to see if a project has an attractive rate of return
When a computer answers your phone call to a utility company and asks you to tell it why you are calling, that computer is using _____.
Natural language processing
NASA's Intelligent Flight Control System, which helps pilots land planes that have been damaged or experienced major system failures, relies on which technology?
Neural networks
Which technology that recognizes patterns and trends was first developed in 1943 by Warren McCulloch and Walter Pitts?
Neural networks
Emily must deliver a solution that meets specific scope, cost, time, and quality goals while managing the expectations of the people involved in the delivery process as well as the end users. Emily is a _____.
Project manager
The traditional receiving, inventory control, and accounts payable TPSs support which business function a. order processing b. purchasing c. accounting d. shipping
Purchasing
The radical redesign of business processes, organizational structures, information systems, and values of the organization to achieve a breakthrough in a business results is termed ________.
Reengineering
Manufacturing, healthcare, gaming, and logistics are several areas where we are beginning to see practical applications of _____.
Robotics
Which of the following technologies is a combination of mechanical engineering, computer science, AI, and machine learning?
Robotics
Emily, as part of a Scrum team, must keep her fellow team members focused on their goals through each iteration of the software product they are developing. She coordinates their activities and helps them overcome obstacles that might prevent them from achieving these goals. What role is Emily fulfilling for this project?
Scrum master
Before signing a contract with a SaaS vendor, an organization must ensure that the vendor as acceptable answers to questions about the storage and protection of the data shared with them because _______
Security and privacy must be addressed by all organizations
Transitioning successfully from old procedures to a new ERP system and the associated new processes typically requires _______.
Sufficient time
_________ includes the planning, executing, and controlling of all activities involved in raw material sourcing and procurement, converting raw materials to finished products, and the warehousing and delivery of finished products to customers.
Supply chain management
A CEO must be heavily involved in setting high-level business objectives and defining strategies. T/F?
True
A Gantt chart is a graphical tool used for planning, monitoring, and coordinating projects; it is essentially a grid that lists activities and deadlines. T/F?
True
A perceptive system allows a machine to approximate the way a person sees, hears, and feels objects. T/F?
True
Although computers excel at numerical calculations, they are not as good at dealing with symbols and three-dimensional objects. T/F
True
An expert system, using the knowledge acquisition facility, can indicate all the facts and rules that were used in reaching a conclusion. T/F?
True
Artificial intelligence involves the development of machines and computer systems that can simulate human intelligence processes. T/F
True
For a small system, site preparation can be as simple as rearranging the furniture in an office to make room for a computer. T/F?
True
If a company considers its IS organization as a cost center or service provider, then the IS organization's strategic planning will be inward focused. T/F?
True
If a company considers its IS organization to be a game changer, then its strategy would be to use IS to achieve a competitive advantage
True
Implementation of an enterprise resource planning (ERP) system provides an organization with an opportunity to also upgrade the information technology that it uses. T/F?
True
In an organization, a transaction processing system (TPS) supports routine operations associated with its business processes. T/F?
True
One of the significant drawbacks to building a custom system is the high cost compared to off-the-shelf software. T/F?
True
Organizations frequently need to customize a vendor's enterprise resource planning (ERP) software to integrate other business systems.T or F
True
Project integration management is perhaps the most important knowledge area because it requires the assimilation of all nine other project management knowledge areas. T/F?
True
Smaller lot sizes from vendors will help reduce the purchasing complexities for the consumer. T/F?
True
The disaster recovery plan focuses on technology recovery and identifies the people or the teams that are responsible to take action in the event of a disaster, what exactly these people will do when a disaster strikes, and the information system resources required to support critical business processes. T/F?
True
To successfully implement a supply chain management system, an organization must be able to integrate its systems with its suppliers. T/F?
True
Transaction processing systems (TPSs) provide valuable input to management information systems, decision support systems, and knowledge management systems. T/F?
True
XYZ Inc. assigned a part-time mid-
True
Which of the following statements is true of user acceptance testing (UAT)
UAT must be completed successfully before newly developed software can be rolled out to the market
In the automotive industry, the fast-paced automated environment often requires that machines determine their direction of movement using new-generation _____.
Vision system
What initiates the processing flow for an order processing system?
When a customer requests a product or service
Top career options in AI include becoming _____.
a data scientist, who analyzes large data sets to follow patterns and find trends
In supervised learning, how does the machine learn?
by running through examples and storing the correct answers
accounting systems track the flow of data related to all the organization's _______-
cash flows
What device developed through brain computer interface research picks up signals from the environment and sends them directly to the brain via the auditory nerve?
cochlear implant
agile development requires
cooperation and frequent meetings
Which of the following does NOT strongly influence an IS organization's strategic planning?
government regulations
Two DARPA BCI programs, RAM and RAM-Replay, were designed to _____.
help restore and retrieve traumatic brain injury patients' memories
Buying off-the-shelf software ________
is less risky than building software
An artificial neural network _____.
learns each time it processes some input
Within the Scrum framework for Agile software development, the prioritized list of project requirements collected from stakeholders prior to a sprint planning session is called a _______-
product backlog
For members of what the diffusion of innovation theory calls the early majority, the recommended strategy for promoting a new technology is to _____.
provide them with evidence of the system's effectiveness and success stories.
Which project variable is defined as the degree to which the project meets the needs of its users?
quality
James is hired as a consultant for an IS-related project and tasked with checking the finished system to ensure it meets the quality standards identified earlier in the course of the project. In this situation, James is responsible for _____.
quality control
When it is used for the right projects, a major advantage of the Agile development is that it is _______
quick
The reengineering of Ford Motor Company's accounts payable process in the 1990s ________
reduced their accounting staff by 75 percent
Laura is carefully estimating the time required for each phase of a proposed system development project to determine whether her company can meet the client's desired completion date. Laura is checking on _____. Group of answer choices
schedule feasibility
According to the diffusion of innovation theory, which strategy is recommended when rolling out a new information system to a group of innovators?
simply provide them with access to the new system and get out of their way
In batch processing systems, data processing is completed _____ data capture
some time after
The technology acceptance model (TAM) _____.
specifies the factors that can lead to better attitudes about the use of a new information systems
Rosie's software development team, which has always relied on a Waterfall approach, is considering trying Agile for a few projects. One potential problem Rosie should anticipate if they make this change is that ________
stakeholders might be annoyed when it places greater demands on their time
Thomas is involved in the direction-setting phase of strategic planning at his company. What top-down approach will help him identify the proper strategies, initiatives, programs, and projects?
strategic planning pyramid
The set of activities involved in building information systems, large and small, to meet users' needs is called ________
system development
Which of the following includes a system that generates customer invoices? a. supply chain management b. transaction processing system c. product lifecycle management d. value chain system
transaction processing system
Feasibility analysis assesses the technical, economic, legal, operational, and schedule feasibility of a project. T/F?
true
which of the following is characteristic of extreme programming?
unit testing of all code
According to experts, what organizational practice will allow the growth of AI to create new jobs?
upskilling the workforce
A core _______ is a widely accepted principle that guides how employees behave and make decisions in the organization
value
