BGS quiz 1-3

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Which argument says that stakeholder management realistically depicts how companies really work? A: Descriptive argument B: Instrumental argument C: Normative argument D: Fiduciary argument

A: Descriptive argument

A company that channels employee behavior in a lawful direction by emphasizing the threat of detection and punishment is: A: Operating under the compliance-based approach. B: Practicing "tone at the top." C: Operating under the integrity-based approach. D: Operating under the instrumental policy approach.

A: Operating under the compliance-based approach.

The phenomenon of a person or group holding multiple stakeholder duties is referred to as: A: Role sets B: Primary stakeholders C: Shareholder theory D: None of the above

A: Role sets

Which of the following is not true about justice reasoning? A: The reasoner is interested in the net value of benefits B: The reasoner considers who pays the costs and who receives the benefits. C: The reasoner seeks a fair distribution to all affected. D: The reasoner relies upon some accepted rule or standard.

A: The reasoner is interested in the net value of benefits

When environmentally proactive companies seek out imaginative, innovative new methods for reducing pollution and increasing efficiency, they are adopting which strategy? A: Technological innovation B: Product differentiation C: brand differentiation D: cost savings

A: technological innovation

The reason(s) behind the uncertainty of an ethical or unethical decision is (are) that different people and groups: A: May honestly and genuinely use different sources of information. B: May rank various rights in different ways C: May not share the same meaning of justice

All of the above

By law, the financial records of publicly held companies are required to be:

Audited by a certified professional accounting firm.

Which of the following examples does not show a company guided by enlightened self-interest? A: A company providing the best quality product at a fair price. B: A company providing assistance to employees who attend evening college. C: A company breaking past records by maximizing quarterly profits. D: A company vice-president invited to attend a local community's town planning meeting.

C: A company breaking past records by maximizing quarterly profits.

Companies that cultivate a vision of sustainability must adopt sophisticated strategic planning techniques to: A: Increase the competitive advantage of other global organizations. B: Detect the limited number of internal factors that influence the employee performance reviews. C: Allow their top manager to assess the full range of the firm's effects on the environment. D: Increase the number of government regulations that are passed to reduce pollution.

C: Allow their top manager to assess the full range of the firm's effects on the environment.

The idea that companies have a continuing responsibility for the environmental impact of their products or services, even after they are sold, is called: A: Life-cycle analysis B: Product life responsibility C: Extended product responsibility D: Cradle to grave

C: Extended product responsibility

When a company puts its commitment to social and environmental responsibility into practice worldwide, not only locally or regionally, it is called: A: Corporate Social Responsibility B: Global Sustainability C: Global Corporate Citizenship D: Community Investing

C: Global Corporate Citizenship

The drivers of stakeholder engagement are: A: Scanning, assessment, and growth. B: Data, strategy, and organizational development. C: Goals, motivation, and operational capacity. D: Financial, operational, and legal.

C: Goals, motivation, and operational capacity.

The main drawback to utilitarian reasoning is that: A: The majority may override the rights of those in the minority. B: Managers using this reasoning process often fail to consider the means taken to reach the end. C: It is difficulty to accurately measure both costs and benefits. D: Cost-benefit calculations can only be provided by accountants.

C: It is difficulty to accurately measure both costs and benefits.

The issue management process is a: A: Beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage. B: Beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage. C: Systematic process companies use when responding to public issues that are of greatest importance to the business. D: Confusing process that is rarely used to help top management within an organization.

C: Systematic process companies use when responding to public issues that are of greatest importance to the business.

When attempting to build ethical safeguards into the company, businesses can take the following specific approaches:

Compliance and Integrity

Which of these statements is true about the U.K. Bribery Act?

Contains a strict liability offense for failure to prevent bribery by commercial organizations.

Both large and small businesses have adopted sustainable practices to what advantage? A: Cost savings from operational efficiency B: Opportunity to serve emerging economies C: Reduction of Regulatory Risk D: All of the above

D: All of the above

Global social audit standards concentrate on: A: Internally focused economic benefits for the firm. B: Externally focused social benefits for the environment. C: Externally focused social benefits for key stakeholders. D: All of the above

D: All of the above

The components of a typical issues management process include: A: Identify issue, take action, scan for new issues B: Generate options, predict firm's profitability, evaluate results C: Identify issue, analyze issue, allow government to take action D: All of the above

D: All of the above

Stakeholder partnerships, high-tech communication networks, and sustainability audits are examples of: A: Corporate Social Stewardship B: Corporate Social responsiveness C: Corporate/Business Ethics D: Corporate/ Global citizenship

D: Corporate/ Global citizenship

Companies that reduce pollution and hazardous waste, reuse or recycle materials, and operate with greater energy efficiency achieve a competitive advantage due to: A: Technological innovation B: Product differentiation C: Green marketing D: Cost savings

D: Cost savings

An analysis of the stability or instability of a government is an example of scanning which environment? A: social B: legal C: geophysical D: politcal

D: political

Ethical challenges for information technology employees include:

Data privacy and copyright protection.

Cross-cultural contradictions arise due to:

Differences between home and host countries' ethical standards.

What stakeholder group(s) can exercise legal power?

Employees, customers, shareholders

T/F: Only in the last few years have scholars found a positive relationship between an organization's economic performance and attention to spiritual values.

F

T/F: A public issue exists when there is agreement between the stakeholders' expectations of what a business firm should do and the actual performance of that business firm.

F

The instrumental argument says stakeholder management is:

More effective as a corporate strategy

A thin layer of gas that protects the Earth from excessive ultraviolet radiation from the sun is:

Ozone

T/F: Companies are learning that it is important to take a strategic approach to the management of public issues, both domestically and globally.

T

T/F: According to utilitarian reasoning, an action is ethically preferred when its benefits outweigh its costs.

T

T/F: Ethical ideas are present in all societies, all organizations, and all individual persons.

T

T/F: Personal values and moral character play key roles in improving a company's ethical performance.

T

In the case Insuring Uber's App-On Gap, which stakeholders supported ending the App-On Gap?

Uber customers, Uber drivers, consumer lawyers.

Customers can exercise economic stakeholder power by:

boycotting


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