BIS 430

The ____ provide knowledge to embed business rules and inputs for interface and repot design a. SMEs b. IT gurus c. managers d. decision makers

a. SMEs

As opposed to ERP systems, e-business systems are focused more on integrating _____ a. external b. hardware c. internal d. software e. none of the above

a. external

The ____ teams determines the gap between the ERP functionality and the business process requirements a. functional b. change management c. development d. data migration

a. functional

Making modifications to the ERP software will _____ the investment in the system and introduce high implementation risk a. increase b. decrease c. simplify d. reinforce e. none of the above

a. increase

_____ is not a stage of the traditional ERP life cycle a. Investigation b. scope and commitment c. analysis and design d. acquisition and development e. implementation

a. investigation

Customer order placement and schedule is handled in the ______ module. a. sales and marketing b. purchasing c. logistics d. finance e. asset management

a. sales and marketing

All the following are components of an ERP system except: a. tools b. hardware c. processes d. people e. database

a. tools

In the tiered architecture, the ERP application is stored in the _____ tier a. presentation logic b. business logic c. middleware d. data e. hardware

b. business logic

The ____team works with end users training, communication and support activities a. functional b. change management c. development d. data migration

b. change management

The concept of ______ means that clean data can be entered once and then reused across all application a. cross-data reports b. data integration c. real-time access d. data flows e. system integration

b. data integration

In the _____ phase of the traditional SDLC, the functional requirements have to be converted to system and process flow charts, user input screens, sample reports, etc. a. maintenance b. design c. implementation d. analysis e. investigation

b. design

An ERP project is said to be a "vanilla" implementation when ______ are not allowed a. users b. modifications c. managers d. chocolates e. none of the above

b. modifications

An organization must first do a _____ to help narrow down the ERP vendors to a select few a. system analysis b. needs assessment c. vendor review d. performance review

b. needs assessment

The _____ has to put together a good project team and works with top management to get support and resources for the project a. steering committee b. project manager c. IT executive d. IT specialists

b. project manager

If a company wants to streamline their procurement process they would probably choose to implement the ______ module a.inventory management b. purchasing c. logistics d. finance e. asset management

b. purchasing

In an _____ ERP life cycle implementation, employees, are empowered to make the decisions to keep the project moving forward a. traditional b. rapid c. object oriented d. vendor driven e. none of the above

b. rapid

It is uncommon for employees to ______ the changes in their roles and department boundaries due to the new ERP systems a. embrace b. resist c. sabatoge e. none of the above

b. resist

The ____ committee will oversee the project's efforts and ensure appropriate leadership a. executive b. steering c. governance d. ERP e. none of the above

b. steering

The _____ client/server architecture has been shown to improve performance for groups with a large number of users a. one-tire b. two-tier c. three-tier d. four-tier e. none of the above

b. three-tier

The ____ ERP life cycle approach has a deliverable due at the end of each stage a. object oriented b. traditional c. rapid d. vendor driven e. none of the above

b. traditional

The phases of the traditional SDLC include investigation, design, implementation, _______, maintenance a. feasibility b. purchasing c. implementation d. analysis e. investigation

c. analysis

A(n) _____ is defined as a series of tasks or activities grouped to achieve a business function or goal a. software design b. system prototype c. business process d. information system

c. business process

The ___ team customizes the systems functionality a. functional b. change management c. development d. data management

c. development

If a sales manager developed a Microsoft Access database to help his salespeople track their customer contact information, this would be an example of an application developing using: a. prototyping b. SDLC processes c. end user development d. the era life cycle

c. end user development

A(n) analysis is used to compare the functions provided by the ERP system to the operational process necessary to run the business a. scope b. iterative c. gap d. investigation e. none of the above

c. gap

Hardware and software are acquired and installed in the ______ of the traditional SDLC life cycle a. maintenance b. design c. implementation d. analysis e. investigation

c. implementation

_____ is not typically a reason for implementing an ERP system a. replacing legacy system b. improving services c. increasing costs d. increasing profit margin

c. increasing costs

Business ____ reengineering involves changing the mindset of employees to do their tasks in a new way a. software b. system c. process d. task e. function

c. process

ERP systems come with built-in ________ for a variety of functions such as entering a customer order a. tasks b. vendors c. processes d. users e. roles

c. processes

Manufacturing capacity is planned and optimized using the _____ module a. purchasing b. sales and marketing c. production d. accounting

c. production

An ERP system works on a(n) _____ database that allows various departments to share information and communicate with each other. a. silo b. ERP c. single d. archive e. none of the above

c. single

The key software resources for ERP systems include _____, database management systems, and applications a. maintenance software b. project management software c. system software d. browsers

c. system software

In the ERP life cycle, one of the key early decisions in the _____ selection a. programs b. systems c. vendor d, network

c. vendor

Database administrators and IT operations support personnel are example of a. end users b. design team members c. IT executives d. IT specialists

d. IT specialists

ERP vendors break the software up into ______ which organizations can selectively implement to support the different functional areas. a. programs b. systems c. applications d. modules

d. modules

_____ is the time from "go live" to about 90 days after, or until the number of issues and problems have been reduced a. implementation b. rationalization c. analysis d. stabilization e. Testing and debugging

d. stabilization

_____ are add-on software components to either make the system operational or add missing functionality not offered by the ERP system a. application b. web sites c. e business components d. third part products

d. third party products

The hierarchical layers of an organization from strategic planning to operational control represent _____ silos a. horizontal b. matrix c. corn d. verticle

d. vertical

Employees data is managed in the _____ module a. database b. purchasing c. sales and marketing d. credit marketing e. human resource

e. human resource

In the three-tier architecture, the application, database, and _____ layers are separated into independent operating units a. network b. security c. protocol control d. application e. presentation

e. presentation