BIS101WI (Chapters 7-9)

What is force-field analysis?

A force-field analysis is a chart helping to identify the forces working for and against your implementation plans.

What is a cause-and-effect diagram? How is it used?

A cause-and-effect diagram can help to understand the causes of a problem and develop different possible solutions. This diagram identifies all cause-and-effect relationships. It is almost like a tree of causes.

Give an example of a closed question an open question and a behavioral question

A closed question example is "Could you begin employment by next Monday?" A open question example is "How much experience have you had with project management?" and a behavioral question is "Tell me about a time you had to handle an irate customer."

What is a decision table? Why is it useful in decision making?

A decision table displays a visual showing a side-by-side comparison of ideas. This is useful in identifying the best options.

What are the disadvantages of rating questions?

A rating question has disadvantages because the answer can be taken in different ways. It is rated with words instead of numbers, thus can be taken lightly. Some may see a disadvantage is that different options may have the same rating.

Describe the difference between causes and symptoms

According to the book, the cause is the origin; the symptom is the outcome.

What is the purpose of an application letter?

An application letter is addressed to the person/organization you want to work for. The letter seeks to inform, persuade, and build goodwill.

What is an elevator speech? How long should it be?

An elevator speech is a 30 second speech that briefly describes your desired employment and highlights you preparation for that employment.

What is an unrestricted multiple-choice question?

An unrestricted multiple-choice question is one that can have multiple choices, and would ask you to choose all that apply.

What is appropriate interview dress for most interviews (for men and women)?

Appropriate interview dress for men is to wear a white shirt, and a conservative tie, with a dark colored suit. Women should wear a white or light colored blouse, with a skirt below the knees.

What is a BFOQ?

BFOQ stands for bona fide occupational qualifications. This means one must avoid questions that illegally discriminate.

What is the main difference between a chronological resume and a functional resume?

Compared to a chronological resume, a functional resume emphasizes a person's skills and competencies and de-emphasizes their career path.

What is the difference between divergent thinking and convergent thinking?

Divergent thinking is the basics of diverse thinking, whereas convergent is unified group thinking headed toward a solution.

What is gallery writing? What are the advantages of gallery writing over traditional brainstorming?

Gallery writing generates useful ideas and solves the problems with brainstorming. You tape up large pieces of paper on the wall, have all members write their ideas on them, and then everyone looks at what is written and adds to it. Gallery writing is better than brainstorming because everyone gets their ideas out, where brainstorming some may not get a chance to talk.

Why is honesty important in an interview?

Honesty is important in an interview because it shows who you really are. If you are always honest you never have to worry about someone finding out something conflicting with what you said.

What types of question are illegal to ask in a job interview?

Illegal questions are ones that are related to race, religion, age, gender, sexual orientation, nationality, marital and family status, and military status.

In what sequence should your job history be arranged?

Job history should be arranged in reverse-chronological order.

What part does negotiation play in accepting a job offer?

Negotiation is important when it comes to salary, as one may want to negotiate a higher salary.

List three ways to enhance your creativity

One can study the problem greatly, eliminate distractions, or keep the problem constantly on your mind.

Why should you be careful with what you post on the Internet?

One needs to be careful with what they post on the Internet because some things can hurt you. Anything ever posted on the Internet can be found by employers and cause termination.

Describe two procedures for analyzing numerical primary data

One procedure is to understand that numerical data may include measurements or numbers, or even ratings. Another is to understand that numerical data can be broken down into groups or categories.

What is a PAR story? Why are PAR stories effective in interviews?

PAR stands for problem, action, and result. An example question for a PAR story is "Tell me about a time when you were a member of a team." These stories are effective for answering behavioral questions.

What is plagiarism? Why is documentation important when you quote paraphrase or summarize other writers work?

Plagiarism is when you represent others people's work as your own creation. Documentation is key when quoting in order to be able to use exact words. Paraphrasing is important when you want to substitute your own words for others.

What is the difference between primary and secondary research?

Primary research requires the gathering of original data, using methods such as a survey, observation, and experimentation. While secondary research includes reviewing information that has already been published, such as books, journals, and electronic databases.

What is an RFP?

RFP stands for Request For Proposal. This means that it is a solicited proposal, and can provided contextual information.

What factors should be considered in accepting a job offer?

Several factors include; making sure the job offer is in writing and explains responsibilities, financial aspects, start date, and deadline for the offer. You should examine the financial package being offered. And lastly you should examine the salary.

Describe one procedure for analyzing textual primary data

Textual data can be analyzed when understanding that it may include open-ended responses to questions or transcripts of interviews. The type of data also will influence the way it is analyzed.

What are the main differences between the two types of Chicago-style documentation?

The alternate Chicago form is a documentary-note style. This style uses footnotes or endnotes, and includes two parts. The two parts are superscripts in the body and corresponding footnotes at the end. Regular Chicago does not include this, as it is more similar to APA.

What are the disadvantages of ranking questions?

The disadvantages of ranking questions are that one option must always be best and one is the worst. You also cannot choose the same ranking as another item. Ranking is also known as a difficult process.

List three factors a manager should consider in deciding whether to involve the group in making a decision

The first factor to consider is if your knowledge of the information is greater than ones who would be in the group. The second factor is if there are time pressures factoring into this. The third is to see if the group would work together well.

What type of information should be included in the first paragraph of an application letter? In the body paragraphs? In the concluding paragraph?

The first paragraph of an application letter includes the opening and then the agenda, in OABC order. The body paragraph includes your qualifications, persuasive speeches, etc. and follows the agenda. The concluding paragraph is where you refer the reader to your resume, and then close.

List two strategies that can help you determine a secondary research topic

The first strategy to determine the topic is to think through and find the main purpose. The second strategy is to analyze the audience.

List five types of research methods

The first type of research method is to conduct and interview. The second is the gather a focus group. Third is doing a survey. Fourth is an observation. The fifth and last one is conducting experiments.

List four ways to improve the response rate of a questionnaire

The first way to improve the response rate of a questionnaire is to give it a clear title, with very detailed instructions. The second way is to ensure anonymity and confidentiality when possibly. Third is to keep the main objectives of the questionnaire in mind. The fourth is then to organize related questions into certain sections.

Describe three ways to strengthen the content of a proposal

The first way to strengthen the content of a proposal is to frame the problem. The second way would be to propose the solution. The last way would be to support the solution.

What are the five categories of personnel performance problems?

The five categories consist of the ability problem, training problem, environmental problem, motivational problem, and moral problem.

The idea behind brainstorming is that _____ will yield ______

The idea behind brainstorming is that quantity will yield quality. This means if you come up with enough ideas, one or two will likely be good ones.

What is the most well-known online business networking resource?

The most well-known online source is LinkedIn.

Describe the role of proposals in problem solving

The role of proposals in problem solving is a way to make certain requests. Within this you express a need for something, and also you commit to providing something to others.

What are the six sections of the pattern that most business proposals can follow?

The six section of the pattern is as follows: background, solution, plan, qualification, benefits, and costs. This pattern anticipates and addresses the questions anyone may have.

What are the three main Boolean operators and what effect can each have on your searches?

The three main Boolean operators are And, Or, and Not. The And is helpful for narrowing down topics of searches. The Or is to help broaden the search. The Not is to help classify a search better.

Describe the three main types of random sampling

The three main types of random sampling are Random, Stratified Random, and Systematic Random. Random is from a list of an entire population, where one is randomly drawn. Stratified random is where one draws a sample from the population and uses that sample. Systematic is from a numbered list and you randomly draw the first participant.

What are the three types of interviews?

The three types of interviews are structured, semi-structured, and unstructured. Structured consists of the researchers creating a set of interview questions. The semi-structured is where a researcher uses protocol, with more flexibility. Then unstructured is where there is no protocol.

When searching for information what is the tradeoff between quantity of results and their relevance?

The trade off between quantity of results and their relevance is as follows: a more restrictive search will provide fewer results, but more relevant. A broader search will provide more results, with less relevant items.

List three guidelines to help you with a telephone interview

Three guidelines are to listen very carefully, speak clearly, and answer every question fully.

List three important factors to consider in choosing a career

Three important factors from the book include: Am I interested in this field?, Could I use my natural abilities and talents in this field?, and Would I enjoy doing this type of work day after day for many years?

List two guidelines to follow for resumes that are going to be read by resume-management software

Two main guidelines are having a heading with your name, number, and email address. Then the second is listing your education and experience, putting the impressive section first.

What is the difference between validity and reliability? Which is more important?

Validity is that research must measure what it purports to measure. This valid research provides truth about the research problem. Reliability is that research must be repeatable with consistent results. Validity is more important though, as it is the highest research standard.

What factors should you consider when evaluating the quality of a website or other source of information?

When evaluating a source of information, on should do the following: check the currency, see who the author is, and check the reliability. You should also check and make sure the purpose and point of view is correct.

Discuss three guidelines to follow when gathering primary data

When gathering data, it is important to create a script to follow as data is collected. Then to ensure that all electronic instruments work properly. And lastly to follow up appropriately in order to get a high response rate.

When should you write a thank-you letter or email?

You should send one of these two within 24 hours.

Should your resume be limited to one page? Why or why not?

Your resume should be limited to on page earlier in your career, in order to keep it simple and strong.