BTM 200 - Chapter 4

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29) Which type of software stores client information in one central database for use by sales professionals? A) accounting software B) project management software C) customer relationship management software D) enterprise resource planning software

Answer: C

36) Web-based application software is software that ________. A) allows you to create Web pages B) is installed by the computer manufacturer C) is stored completely on a Web server instead of your hard drive D) does not need an Internet connection

Answer: C

23) Angel and Blackboard are examples of ________. A) utility software B) educational software C) course management software D) gaming software

Answer: C

26) QuarkXPress and Adobe InDesign are examples of ________ software. A) image editing B) word processing C) desktop publishing D) video editing

Answer: C

27) Adobe Dreamweaver is an example of ________. A) accounting software B) educational software C) Web page authoring software D) desktop publishing software

Answer: C

38) Which of the following is software that you can use for an unlimited time at no charge? A) alpha version software B) Internet-based software C) freeware D) Web-based application software

Answer: C

41) A(n) ________ software installation allows you to decide which features you want to install on the hard drive. A) full B) upgrade C) custom D) new

Answer: C

67) ________ environments are three-dimensional environments that help people experience new things or experience familiar things in new ways.

Answer: Virtual

85) ________ software turns artificial environments into realistic experiences.

Answer: Virtual reality

50) OpenOffice.org's ________ is a free word processing program.

Answer: Writer

47) Your computer has two basic types of software: system software and ________ software

Answer: application

86) Moodle, Blackboard, and Angel are examples of ________ software.

Answer: course management

60) To organize and manipulate large, complicated groups of data, use ________ software.

Answer: database

63) In a database, a(n) ________ is a data category such as "First Name" or "Street Address."

Answer: field

51) Changing the appearance of a document by adjusting fonts, font styles, font colors, and font sizes is called ________.

Answer: formatting

57) =D14+E14+F14 is an example of a spreadsheet ________.

Answer: formula

55) Spreadsheet equations that you build yourself are referred to as ________.

Answer: formulas

88) FAQs stands for ________.

Answer: frequently asked questions

58) =AVERAGE(A10:A25) is an example of a spreadsheet ________.

Answer: function

54) In a spreadsheet, preprogrammed formulas are referred to as ________.

Answer: functions

78) Use digital ________ software to edit photos

Answer: image editing

73) A(n) ________ application is a single software program that incorporates the most commonly used tools of productivity software into one stand-alone program.

Answer: integrated software

52) In spreadsheet software, ________ can be used to identify the elements of a worksheet or chart.

Answer: labels

82) You can remove red-eye from your photos with ________ editing software.

Answer: photo

93) If you illegally install software on your computer, you are committing software ________.

Answer: piracy

64) Use ________ software to create dynamic slide shows.

Answer: presentation

56) The primary benefit of spreadsheet software is its ability to ________ all formulas and functions in the spreadsheet when values are changed.

Answer: recalculate

62) In a database, a collection of related fields is a(n) ________.

Answer: record

61) A database table groups related ________.

Answer: records

92) The Windows 7 operating system allows you to create a(n) ________, which allows you to go back to your computer's previous settings if anything goes wrong during a new software installation.

Answer: restore point

76) Dragon Naturally Speaking is a leading ________ software program that translates your spoken word into typed text.

Answer: speech recognition

74) A software ________ is a group of programs that have been bundled together as a package.

Answer: suite

44) System software includes the operating system and ________ programs that help manage system resources.

Answer: utility

53) In spreadsheet software, ________ are the numerical data that represents a quantity or an amount and are often the basis for a calculation.

Answer: values

83) Microsoft Live Movie Maker is an example of ________ software.

Answer: video editing

59) The automatic recalculation ability of spreadsheet software makes it easy to perform ________ analysis using different options or inputs.

Answer: what-if

70) Most productivity software tools provide ________ to guide users in a step-by-step manner through complicated tasks.

Answer: wizards

49) Software like Microsoft Word that is used to create resumes, letters, and other documents is called ________ software.

Answer: word processing

99) Microsoft Excel and OpenOffice.org Calc are examples of spreadsheet software.

Answer: TRUE

72) ________ include specific designs, special formatting, and styles relevant to a particular document.

Answer: Templates

18) An example of software that includes electronic checkbook registers and automatic bill payment tools is ________. A) Microsoft Word B) Adobe Acrobat C) Intuit Quicken D) Microsoft Project

Answer: C

2) Software refers to a set of instructions that tells the computer what to do. These instruction sets are called ________. A) databases B) peripherals C) programs D) devices

Answer: C

22) The organization responsible for rating computer games is the ________. A) U.S. Gaming Commission B) Motion Picture Rating Board C) Entertainment Software Rating Board D) Entertainment Game Rating Board

Answer: C

81) Virtual reality is a simulated ________ environment that a user can manipulate and explore as if he or she were in that world.

Answer: 3D

13) Microsoft ________ is software that allows students who have Tablet PCs to write their notes directly onto the tablet, using it as an electronic notebook. A) OneNote B) Notebook C) PowerPoint D) SharePoint

Answer: A

25) QuickBooks and Peachtree are examples of ________. A) accounting software B) educational software C) course management software D) gaming software

Answer: A

37) Which of the following is an example of discounted software? A) educational versions of software B) a software suite C) beta versions of software D) Web-based application software

Answer: A

5) Software you can use to create a budget is called ________. A) spreadsheet software B) graphics software C) utility software D) word processing software

Answer: A

9) The primary benefit of a spreadsheet program is ________. A) its ability to automatically recalculate formulas and functions B) its ability to have multiple worksheets in one workbook C) the preprogrammed functions D) its ability to create charts

Answer: A

68) ________ control how and when text and other objects enter and exit each slide of a slide show.

Answer: Animation effects

10) Which type of software is used to make a slide show? A) system software B) presentation software C) spreadsheet software D) word processing software

Answer: B

21) CD ripping refers to ________. A) stealing songs off the Internet B) encoding CDs to MP3 format C) creating your own CDs from your MP3 collection D) erasing content on a CD

Answer: B

24) Which Microsoft program is used to create technical drawings, map basic block diagrams, and more? A) Excel B) Visio C) Illustrator D) Paintbrush

Answer: B

28) Which type of software helps managers with tasks such as scheduling charts? A) accounting software B) project management software C) customer relationship management software D) enterprise resource planning software

Answer: B

3) Software that lets you do tasks at home, school, and work is called ________. A) system software B) application software C) utility software D) reference software

Answer: B

31) GPS software allows users to ________. A) fine-tune an Internet connection B) locate restaurants, airports, and points of interest C) use PDAs to access e-mail D) play games online using portable gaming systems

Answer: B

32) Computer-aided design software is used primarily by ________. A) airline pilots to navigate B) engineers to create models C) project managers to track tasks D) game makers to create games

Answer: B

33) Custom software, developed to address the needs of a specific company, is known as ________ software. A) privately owned B) proprietary C) developmental D) copyrighted

Answer: B

34) Software designed for a specific industry is known as ________ software. A) multimedia B) vertical market C) general business D) project management

Answer: B

35) Which file format enables users to share, view, and print any file as long as they have the appropriate program installed? A) HTTP B) PDF C) DOC D) MP3

Answer: B

40) Every software program has a set of ________ that specify the minimum recommended standards for the operating system, processor, RAM, and hard drive capacity. A) specifications B) system requirements C) programming instructions D) help files

Answer: B

8) In a spreadsheet, equations you build yourself using values and cell references are called ________. A) functions B) formulas C) calculations D) values

Answer: B

12) Which type of software is used at colleges to keep track of student records? A) system software B) presentation software C) database software D) word processing software

Answer: C

14) Which type of software is used to keep track of appointments, to-do lists, and telephone numbers? A) database software B) presentation software C) personal information manager (PIM) software D) word processing software

Answer: C

15) Predesigned forms that provide the basic structure for a particular kind of document are known as ________. A) patches B) wizards C) templates D) macros

Answer: C

17) Which type of software lets you dictate letters, e-mails, and voice commands? A) audio editing software B) content-delivery software C) speech recognition software D) word processing software

Answer: C

42) When available, the best way to remove an unwanted software application is to ________. A) change the name of the program B) highlight and delete the program's desktop icon C) use the application's uninstall program D) locate the program's .exe file and delete it

Answer: C

7) The cell address F7 indicates that the cell ________. A) contains a label value of "F7" B) is at row F, column 7 of the worksheet C) is at column F, row 7 of the worksheet D) is used in a formula involving the value "F7"

Answer: C

87) ________ programs are a form of 3D modeling that engineers use to create automated designs, technical drawings, and model visualizations.

Answer: Computer-aided design

1) System software does all of the following EXCEPT ________. A) help run the computer B) coordinate instructions between application software and the computer's hardware devices C) help manage system resources D) add graphics and pictures to files

Answer: D

11) Presentation software includes all of the following features EXCEPT: A) animation effects. B) transitions. C) themes. D) formulas.

Answer: D

16) Microsoft Office and Corel WordPerfect Office are examples of ________. A) open source products B) freeware products C) personal information manager applications D) software suites

Answer: D

19) Multimedia software includes all of the following EXCEPT: A) image editing software. B) animation software. C) audio editing software. D) utility software.

Answer: D

20) Adobe Premiere Pro and Microsoft Live Movie Maker are examples of ________ software. A) painting B) Web page authoring C) computer-aided design D) digital video editing

Answer: D

30) Software that does "back office" operations and processing functions such as billing, production, inventory management, and human resources management is called ________. A) accounting software B) project management software C) customer relationship management software D) enterprise resource planning software

Answer: D

39) Software that is distributed for free, but often with the condition that you pay for it if you like and intend to use it, is called ________. A) beta version software B) Internet-based software C) freeware D) shareware

Answer: D

4) Microsoft Word and OpenOffice.org Writer are examples of ________. A) system software B) graphic software C) utility software D) word processing software

Answer: D

43) Illegally copying an application onto another computer is called ________. A) hacking B) file sharing C) phishing D) software piracy

Answer: D

6) In a spreadsheet, the columns and rows form individual boxes called ________. A) intersects B) addresses C) worksheets D) cells

Answer: D

65) ________ systems consolidate multiple systems into one and improve the coordination of business areas across multiple departments.

Answer: Enterprise resource planning

94) Application software helps run the computer and coordinates instructions.

Answer: FALSE

75) ________ software helps you manage your money.

Answer: Financial planning

66) ________ can assist with managing, analyzing, and displaying data, most often in spatial or map form.

Answer: Geographic information systems

89) ________ means the help documentation is built directly into the software instead of being provided in printed manuals

Answer: Integrated help

80) ________ is a popular type of audio compression format that reduces the file size of traditional digital audio files and lets you store and play music in less space.

Answer: MP3

84) The ________ video format stores digital audio and digital video streams as well as other items such as text for subtitles and still images.

Answer: MP4

71) ________ are small programs that group a series of commands to run as a single command.

Answer: Macros

77) ________ software includes image, video, and audio editing software.

Answer: Multimedia

91) ________ programs are free on the condition that any changes you make to improve the source code also must be distributed for free.

Answer: Open source

69) ________ is program code made publicly available with very few restrictions.

Answer: Open source software

Answer: image editing

Answer: Photoshop

46) ________ software includes programs that enable you to perform various tasks generally required in home, school, and business.

Answer: Productivity

45) ________ refers to a set of instructions that tells a computer what to do.

Answer: Software

90) A relatively new trend of on-demand software deployment in which the application is hosted by the vendor and made available to the customer over the Internet is called ________.

Answer: Software as a Service

48) ________ software helps run the computer and coordinates instructions between application software and the computer's hardware.

Answer: System

100) The primary benefit of spreadsheet software is its ability to automatically recalculate formulas and functions.

Answer: TRUE

95) Windows 7 is operating system software.

Answer: TRUE

96) Word processing software allows you to easily change the appearance and organization of your documents.

Answer: TRUE

97) Many word processing software packages have themes of coordinated colors and styles that you can use throughout your document.

Answer: TRUE

98) Most word processing programs come with a search and replace tool that allows you to locate and replace specific text.

Answer: TRUE


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