BUS 100 CH.6 the nature of management

_ is when the selected option is put into action

implementation

the structure of resources and activities to accomplish objectives in an efficient and effective manner is known as _

organizing

competitive advantage

percentage sales or market share increases

a _ planning process determines the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals

strategic

selection of the best option in decision making is often a _ procedure because many situations do not lend themselves to quantitative analysis

subjective

knowing how to use, and train others to use, a specific computer program is an example of _ expertise

technical

which of the following tasks are associated with the organizing function of management?

1. divide work into small units and assign them to individuals, groups or departments 2. reviewing plans 3. structure activities to meet objectives 4. determine what activities are necessary to implement plans.

organizing benefits the organization in which of the following ways?

1. establishes lines of authority 2. improves competitiveness by speeding up decision making 3. helps to avoid the duplication of resources 4. improves communication 5. helps create synergy

which of the following are strategic level plans?

1. expanding into an international market 2. acquiring another company to expand operations

rank the five activities of the control process. the activity should be on top

1. measuring performance 2. comparing present performance with standards or objectives 3. identifying deviations from the standards 4. investigating the causes of deviations 5. taking corrective action when necessary

which are considered the primary functions of management?

1. planning 2. staffing 3. controlling 4. organizing 5. directing

match the position with its level in the management hierarchy 1. top 2. middle 3. first-line

1. president or CEO 2. plant manager 3. foreman

what are the three primary ways that organizations acquire managers?

1. promote employees from within 2. hire managers from other organizations 3. recruit at universities

tactical planning is the responsibility of _ level managers

middle

_ skills involve the ability to identify relevant issues, recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation

analytical

after developing a list of possible courses of action, managers should

analyze the options

the process of evaluating and correcting activities to keep the organization on course is known as _

controlling

_ leadership style that consists of managers and employees working together to make decisions

democratic

tactical plan-

designed to implement the activities and objectives specified in the strategic plan; short-range

_ is the part of management that involves motivating and leading employees to achieve organizational objectives

directing

operational plan-

focuses on specific supervisors, department managers, and individual employees; very short-term

_ is a critical management skill because it means the manager has the ability to influence employees to excel and work toward organizational goals.

leadership

strategic plan-

looks at the organization as a whole; long-range

efficiency

making the best use of the organization's resources

the process of planning, organizing, leading and controlling people and organizational resources in order to accomplish the goals of the organization is called _

management

profit

money and assets left over after paying off business expenses

after managers have implemented a decision, they must determine whether it has accomplished the desire result, this is called _

monitoring

_, the ends or results desired by an organization, derive from the organization's mission and they may be elaborate or simple.

objectives

_ is a key management function and is the process of determining the organization's objectives and deciding how to accomplish them.

planning

why is it critical that managers monitor the consequences of their decisions?

1. the decision was not implemented properly and thus the desired result was not achieved 2. the decision may have been the wrong decision and thus not achieved the desired result 3. the situation may have changed since the decision was made

match the type of plan to the typical time frame the plan covers. 1. strategic 2. operational 3. tactical

1. two or ten years 2. one month or less 3. one year or less