BUS 101 Chapter 11

Internal Recruitment (goods and bads)

Boosts Moral

lateral transfer

Employees moving over to a new job or position rather than a higher level with more pay

affirmative action

Employment activities designed to "right past wrongs" by increasing opportunities for minorities and women.

Which pay system uses a tiered system of pay ranges based on know-how, problem solving, and accountability?

Hay

Service organizations such as hospitals, hotels, and airlines struggle with high employee costs because these firms are

Labor Intensive

recruitment

The set of activities for obtaining the right number of qualified people at the right time to fill the needs of the organization

The job description describes what an employee in a particular position would

be doing.

Whether employees are fired, resigning, or retiring, some of the things that must be done include:

conducting exit interviews, managing payments, and returning company property.

The creation of a job analysis falls under the realm of

human resource management.

Job Analysis includes

job description and job specification

Clubs that denied membership to women became illegal in 1988 because they prevented women from having access to _____ systems open to men.

networking

Reluctance to hire people in uncertain economic times is partially because there are high costs to terminating employees caused by:

risk of lawsuits for wrongful termination, and the loss of investment in training an employee.

Increased flexibility in scheduling has become an important benefit for employers to offer because of:

the increase in single parent homes, and the increase in two-income families.

EEOA (Equal Employment Opportunity Act)

strengthened Equal Employment Opportunity Commission (EEOC) by giving it broad powers.

Selection

The process of gathering information and deciding who should be hired.

If an employer decides to pay certain workers less than the Federal minimum wage, because the workers were lazy and shirked their duties, the employer would be in violation of

a compensation and benefits law.

Challenges for human resource managers today include:

a shortage of workers in areas such as computer technology

In one's personal life many laws must be known and followed, and additional laws, known as _____ , apply to a business and its workers, and these too must be known and followed.

employment law

performance appraisal

An evaluation that measures employee performance against established standards in order to make decisions about promotions, compensation, training or termination.

Americans with disabilities act of 1990 (ADA)

Prohibits employers from discriminating qualified individuals w/ disabilities and requires that organization make reasonable accommodations for the individual with the disability.

Which of the compensation systems listed are likely to be effective in building cohesive teams?

Skill-based pay, Gain-sharing

A human resource inventory should include which of the following types of information about employees.

Specialized skills, Languages spoken, and Demographics such as age and education level

The change from traditional manufacturing to service and high-tech manufacturing requires highly _____ job skills.

Technical

Management development programs include:

Understudy positions, On-the-job coaching, and Job rotation.

contingent workers

Workers who do not have full-time employment. includes part-time workers, temporary workers, seasonal workers, independent contractors, interns, and co-op students

If employees wish to join a union in order to receive higher wages and benefits, is this allowed? Also, what would be the outcome of this move?

Yes, joining a union is allowed, but there is no guarantee that employees will receive higher wages and benefits.

Human resource managers perform several important functions so the organization has the people it needs to achieve its goals. They include:

training and development, recruitment and selection, developing compensation systems

Job Analysis

a study of what employees do who hold various job titles

Job-sharing

arrangement whereby two or more part-time employees share one full-time job.

Workers who have reached retirement age may want to continue to work:

but need part-time schedules, because they can't afford to retire, and because they enjoy it.

Advantage of home-based work for employers include:

reduces absenteeism, saves office space costs, and increases productivity.

An effect of changing legislation on human resources professionals is that:

they must update company HR policies and procedures to stay current with legal changes, and they must stay current with changes in the law.

When an organization's operational costs are primarily for their workforce, they are considered to be:

Labor Intensive

The Age Discrimination in Employment Act:

bans mandatory retirement in most organizations, allows mandatory retirement in the airline industry

flextime plan

work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours or complete their assigned tasks

The Americans with Disabilities Act of 1990 prohibits employers from discriminating against _____ individuals with disabilities.

Qualified