BUS 2207-01 Review Quiz
For human resources pools to present a source of sustained competitive advantage , they must be : a . readily transferable b . partially vulnerable c . very honorable d . definitively regenerable
readily transferable
Nonverbal messages : a . usually generate more trust than verbal messages b . should not be trusted c . are usually the same across cultures d . are a controlled form of expression
usually generate more trust than verbal messages
Which policy tool is used to lure firms from one country to another ? a . Monetary devaluation b . Tax benefits c . Deregulation d . Privatization
Tax benefits
Many companies that experience failure mistakenly attribute their mistakes to : a . their foreign managers b . choosing the wrong country c . choosing the wrong market d . external circumstances
external circumstances .
In individualistic cultures where individual freedom is important : a . people are encouraged to express emotions . b . people show less deference to status c . people use high - context messages d . nonverbal communication is more difficult
people are encouraged to express emotions
Underlying values , beliefs and assumptions can be thought of in terms of : a . histograms b . intersecting lines c . overlapping circles d . continuums
continuums
The most informal societies nowadays are __________ a . Arab and African societies b . Asian and Polynesian societies c . Anglo - Saxon and Scandinavian societies d . Latin and Mediterranean societies
Anglo - Saxon and Scandinavian societies
The invisible sources of culture shaping visible behaviors are : a . Will , skill , determination b . Values , beliefs , assumptions c . Family , country , religion d . Media , politics , education
Values , beliefs , assumptions
In which staffing model are personnel hired locally in the host country ? a . Ethnocentric staffing b . Polycentric staffing c . Geocentric staffing d . Regiocentric staffing
Polycentric staffing
The French belief in their own intellectual superiority is an example of : a . a myth b . a cultural black hole C . a self - fulfilling prophecy d . something that is entirely justified .
a cultural black hole
Persuasion can result in all of the following negotiating outcomes EXCEPT : a . integrative agreements b . distributive agreements c . adaptive agreements d . no agreements
adaptive agreements
Representation of space defines how we think about : a . time b . emotions c . morality d . all of the above
all of the above
A rule of thumb in cross - cultural encounters is : a . to smile b . to act clumsy c . to avoid all contact d . to be sincere
to be sincere
Interaction between people from multi - active and reactive cultures is typically : a . difficult b . easy c . time - consuming d . costly
time - consuming
True or False ? Hong Kong employees reported seeking more feedback than US employees .
False
Which of the following is a notable element of economic globalization ? a . Foreign Direct Investment b . Portfolio investment c . Short - term capital flows d . Long - term capital flows
Foreign Direct Investment
Power distance scores tend to be low for : a . African countries b . Germanic countries c . Asian countries d . Latin countries
Germanic countries
Environmental forces are comprised of the following forces : a . Wind , sea , forest , biodiversity , and climate b . Economic , governmental , technological , sociocultural , and competitive c . Production , consumption , logistics , sales and disposal d . Strategic , tactic , long - term , medium - term and short - term
Economic , governmental technological , sociocultural , and competitive
Which of the following is an expected trend that will shape the future business environment ? a . Hyper competition b . Lower prices c . More regulation d . Increase protectionism
Hyper competition
Which of the following is an expected trend that will shape the future business environment ? a . Hypercompetition b . Lower prices c . More regulation d . Increase protectionism
Hypercompetition
What is a good behavior when dealing with another culture ? a . Always ask what is the proper response b . Stop , look , listen and learn before you respond and act C . Be yourself and react according to your own values d . Pretend you do not understand and don't do anything
Stop , look , listen and learn before you respond and act
In a global functional structure , the Human Resource Function is________ a . redundant b . centralized c . localized d . individualized
centralized
Gratitude for favors is a trait that is : a . common to mankind b . in the Japanese collective programming c . in the Italian collective programming d . entirely dependent upon the individuals
common to mankind
In initial gatherings such as dinners or business meetings , faux pas are________ a . a frequent reason for relationships failing . b . considered charming c . encouraged as a sign of humility d . a reason for mockery
considered charming
Emerging markets are : a . countries that may disappear because of climate change b . countries that were recently created because of war , revolution or political secession C . countries that are currently between developed and developing countries and are rapidly growing
countries that are currently between developed and developing countries and are rapidly growing
One of the negative effects of globalization is that : a . cultural uniqueness is lost b . information technology is more widespread c . products are more standardized d . it is more difficult for job seekers to migrate
cultural uniqueness is lost
The ISO 9001 : 2000 technical standards aim at : a . improving managerial techniques b . setting environmental regulations c . ensuring consistent quality d . setting standard prices
ensuring consistent quality
Human resources can provide sustainable competitive advantage to transnational firms by : a . increasing employee turn - over b . standardizing decision - making c . exploiting cultural synergies inherent in a diverse workforce d . reducing employment costs
exploiting cultural synergies inherent in a diverse workforce
In more uncertainty avoiding cultures , it is acceptable to : a . arrive late at meetings b . express emotions such as raising one's voice or pounding the table c . ignore rules , procedures and unwritten social codes . d . challenge the strategy and fundamental goals and activities of an organization
express emotions such as raising one's voice or pounding the table
People using different speech styles leads to misunderstandings in : a . perception and content b . expression and intent c . definition and extent d . all of the above
expression and intent
The first step of a successful intercultural negotiation or meeting is : a . finding out people's reasons or interests b . selecting objective criteria c . agreeing on a specific mode of verbal and nonverbal communication d . distributing donuts
finding out people's reasons or interests
Entering a new foreign market requires : a . focus and patience b . money and improvisation c . skills and fast reaction d . versatility and ambition
focus and patience .
The order of risk for the three kinds of market entry is , from lowest to highest : a . foreign trade , foreign direct investment , foreign licensing of technology b . foreign trade , foreign licensing of technology , foreign direct investment c . foreign licensing of technology , foreign trade , foreign direct investment d . all three are equally risky
foreign trade , foreign licensing of technology , foreign direct investment
One of the primary purposes of multinational managements is to : a . be able to relocate to another country more easily b . manage teams across borders . c . find inspiration from the best management techniques around the world d . formulate strategies that successfully take advantage of international opportunities
formulate strategies that successfully take advantage of international opportunities
In collectivist cultures , the relationship between the employee and the employer____________ a . is purely a business relationship . b . implies that it is ok to change employers often c . has a moral component d . means that the employers can treat employees however they want
has a moral component
Employees in cultures with a high power distance tend to demonstrate : a . high resistance to teams b . low resistance to teams c . high resistance to self - management in teams d . low tolerance for team conflict
high resistance to self - management in teams
The very effectiveness of the negotiating process is influenced by culture because of its : a . cultural black holes . b . core assumptions and values . c . influence on communication and cognitive biases d . cultural horizon
influence on communication and cognitive biases
In the synergistic negotiation process , the most important stage so as to achieve an integrative agreement is : a . relationship building b . information exchange c . negotiation d . progression
information exchange
In a collectivist culture , in order for a task to be completed , a manager has to : a . consult with his / her subordinates . b . standardize procedures c . be paternalistic in his / her management style d . invest time in personal relationships of trust
invest time in personal relationships of trust
In Multinational Corporations , succession planning : a . is most important at the local level b . is most important at the global level c . is equally important at the local and the global level d . should not be a priority
is equally important at the local and the global level
Developing nations use privatizations to : a . jump - start their economy b . make former government - controlled companies more competitive c . save money d . reduce unemployment
jump - start their economy
The preferable way of surmounting the linguistic hurdle is to : a . use a competent interpreter b . learn the foreign language well c . always have an automatic translator d . use a third , " bridge " language
learn the foreign language well
The perception and description of objects can be predicted by : a . a culture's masculinity index b . a language's grammatical gender c . a culture's multi - active orientation d . the speaker's gender .
a language's grammatical gender
A government may make changes in policies that have an impact on international business because of : a . high unemployment b . nationalistic pressure c . widespread poverty d . all of the above
all of the above
Cultural intelligence ... a . ... is the ability to create a fruitful collaboration in situations where there are cultural differences b . ... consists of three dimensions : emotion , understanding , and action c . ... involves having an open mind which admits new information d . all of the above
all of the above
Cultural intelligence is an important skill to have in : a . cross - national work . b . mergers c . studies at University of the People d . all of the above
all of the above
Different cultures have different : a . listening habits b . spacial representations c . communication patterns d . all of the above
all of the above
Expatriate adjustment is based on : a . cultural adjustment b . work adjustment c . interaction adjustment d . all of the above
all of the above
Political risk may arise from : a . policy changes by governments b . government control on prices C . war d . all of the above
all of the above
To be a successful multinational manager , you should have : a . a global mindset b . emotional intelligence c . accomplished negotiation skills d . all of the above
all of the above
A transfer of management skills from a more to a less economically developed country may result in : a . the adoption of new economic theories b . increased uncertainty avoidance c . increased masculinity d . an individualism - collectivism gap
an individualism - collectivism gap
A Cultural Black Hole is______ a . an area of a culture that has not been studied b . a value that the members of a culture refuse to talk about c . a belief that is so shameful that it is always hidden d . an undiscussable core belief of such gravity that it transcends any other beliefs
an undiscussable core belief of such gravity that it transcends any other beliefs
For global customers : a . price and quality affect the purchase decision more than nationality b . nationality affects the purchase more than price and quality c . shipping charges affect the purchase more than price and quality d . price affects the purchase more than quality
price and quality affect the purchase decision more than nationality
One of the purposes of the World Trade Organization is to : a . provide a framework for negotiations to reduce trade barriers b . assist developing nations in their economic development c . provide funds to subsidize tariffs for those nations that are not competitive because of trade barriers d . strengthen the dominant position of developed economies
provide a framework for negotiations to reduce trade barriers
Which of the following indicates a direct communication style ? a . A loud , clear voice b . relying on words and data c . suggesting and hinting at what is meant d . using descriptive phrases or pictures
relying on words and data
An important element of operating an effective expatriate pipeline is ensure they help employees ______________ as they return to their home country . a . pay them adequately . b . train them accordingly c . offer them appropriate benefits d . repatriate effectively
repatriate effectively
Which of the following is NOT a technique for successful communication to second - language listeners ? a . using a chalkboard to emphasize key points b . using handouts c . enunciating the pronunciation d . repeating statements until it is certain they have been understood .
repeating statements until it is certain they have been understood
In ethnocentric staffing , the international division managers are usually_________ a . at the company's headquarters b . recruited locally c . sent from the company's headquarters country d . recruited anywhere , as long as they are competent
sent from the company's headquarters country
People in linear - active cultures are typically : a . people - oriented b . task - oriented c . respect - oriented d . money - oriented
task - oriented
One of the advantages of an area / geographic structure is that : a . economies of scale are easier to achieve b . the country organization is capable of sensing and understanding geographic specificities c . it focuses resources toward customers . d . functional redundancies can be eliminated
the country organization is capable of sensing and understanding geographic specificities
Masculinity of a culture refers to a . how the culture treats women b . what the demographical distribution of men and women is c . the distribution of emotional roles between the genders d . how macho the men are
the distribution of emotional roles between the genders
Masculinity of a culture refers to : a . how the culture treats women b . what the demographical distribution of men and women is c . the distribution of emotional roles between the genders d . how macho the men are
the distribution of emotional roles between the genders
A synergistic approach to cross - cultural negotiation implies that : a . the diveristy of culture may enhance the generation of creative options for mutual gain b . a third culture needs to be adopted for everyone to be comfortable c . negotiating between cultures always leads to unsatisfactory outcomes d . none of the above .
the diveristy of culture may enhance the generation of creative options for mutual gain
Power distance indicates : a . the degree to which individuals are integrated into groups b . the extent to which the less powerful members of society expect that power is distributed unequally c . the distribution of emotional roles across all members of society d . the level of gratification of basic human drives to enjoying life
the extent to which the less powerful members of society expect that power is distributed unequally
The uncertainty avoidance dimension manifests itself in : a . the meaning of time b . respect for old age c . the feasibility of appraisal systems d . career expectations
the meaning of time
On of the implications of the individualism - collectivism gap between developed and developing countries is : a . the feasibility of appraisal systems b . the meaning of status differences C. the nature of the employer - employee relationship d . implicit models of organization
the nature of the employer - employee relationship
In individualist societies : a . the ties between individuals are loose b . the ties between individuals are strong . c . families are cohesive and protective : d . people are task - oriented
the ties between individuals are loose .
In high - context cultures such as Japan : a . meanings are expressed as length , b . emphasis is on the explicit part of the message c . there is little meaning in the physical communication d . there is a large emphasis on nonverbal codes
there is a large emphasis on nonverbal codes
Currency risk occurs when : a . the Forex market closes before you were able to buy all the currency you need b . there is an adverse movement in foreign exchange rates c . you run out of foreign currency d . the country you are investing in uses e.g. 220V instead of 110V
there is an adverse movement in foreign exchange
If a company has to acquire a foreign operation , it should choose : a . operations with weak organizational culture , so as to take them over easily b . operations that it won't have to change extensively c . operations that are struggling , so as to turn them around d . operations that are as large as possible , so as to immediately establish a presence
operations that it won't have to change extensively
All of these factors , except ________________ help to mitigate conflicts in virtual teams : a . Shared sense of team identity b . Geographical distance c . Familiarity d . Ease of use of technology
Geographical distance
Expatriate adjustment is based on : a . cultural adjustment b . work adjustment c . interaction adjustment d . all of the above
all of the above
Values and beliefs that are collective in a given cultures are : a . inherited b . learned c . deviants d . none of the above
learned
According to Thomas Friedman , world borders are fading because of : a . Migration patterns b . Economic alliances c . Advances in technology d . Increasing size of the largest multinational corporations
Advances in technology
______________should be a part of all the marketing plans for start - ups in order to achieve growth : a . Market research b . Market segmentation . c . Understanding customer preferences . d . All the above
All the above
What does BATNA stand for ? a . Boring Aftermath To a Negative Argument b . Best Alternative To a Negotiated Agreement c . Best Alteration To a National Arrangement d . Beautiful Alternative To a Narrow Agreement
Best Alternative To a Negotiated Agreement
Which of the following is true? a. CSR is the same as charity. b. CSR is required by law c. CSR is done on voluntary basis d. CSR puts the customer above all other stakeholders
CSR is done on voluntary basis.
A common metaphor for a culture is : a . a cloud b . a forest c . an iceberg d . a mountain
an iceberg
Culture can be compared to : a . an airplane , because you must be inside it to make the most out of it b . a moutain , because conquering it requires a lot of preparation C . an iceberg , because most of it is invisible d . a zoo , because you can see a lot of diversity in it
an iceberg , because most of it is invisible
Transition economies are : a . countries that are changing their government b . countries in the process of changing from government - controlled economic systems to capitalistic systems c . countries that are developing at a rapid pace d . countries where the migration flows change the demographics faster than the natural rate of change
countries in the process of changing from government - controlled economic systems to capitalistic systems
A manager will know best how to speak to : a . people from linear - active cultures b . people from multi - active cultures c . people from reactive cultures d . his own compatriots
his own compatriots
There is a greater emphasis on coercive power in : a . cultures with a high power distance b . cultures with a low power distance c . individualistic cultures . d . collectivistic cultures
individualistic cultures
People in reactive cultures are typically : a . highly organized b . very disorganized с . talkative d . introverted
introverted
Compared to verbal messages , nonverbal messages are a . clearer b . negligible . C. more powerful d . more meaningful
more powerful
People in multi - active cultures are typically a . people - oriented b . task - oriented c . respect - oriented d . money - oriented
people - oriented
People in uncertainty accepting cultures tend to be : a . phlegmatic and contemplative b . high - strung and emotional c . more comfortable with a lot of laws and rules d . hard - working and self - motivated
phlegmatic and contemplative
The 1990's saw a sharp rise in : a . foreign employment b . privatizations c . nationalizations d . standardization of products
privatizations
In a high - context culture society________ a . there is always a contest as to who will give a correct answer first b . there is always a concern for helping others save face c . people tend to be more individualistic d . people tend to guess information based on the context
there is always a concern for helping others save face
Which of the following is NOT an attribute of a transnational HR system ( as proposed by Adler and Bartholomew , 1992 ) ? a . transnational scope b . transnational representation c . transnational integration d . transnational process
transnational integration
What is a positive effect of globalization for developing countries ? a . The volume and volatility of capital flows decreases the risk of banking and currency crises b . Businesses can become part of international production networks and supply chains c . Income inequalities are leveled d . Protectionist policies are gradually removed
Businesses can become part of international production networks and supply chains
Which of the following statements is true ? a . In cultures with a low power distance , one can only show negative emotions to low - status people . b . In cultures with a high power distance , one can only show positive emotions to high - status people . c . In cultures with a high power distance , men and women cannot have the same jobs . d . In cultures with a low power distance , displays of emotions are usually disregarded .
In cultures with a high power distance , one can only show positive emotions to high - status people .
The simplest structure for a company to extend its operations overseas is a : a . global functioning structure b . international division c . overseas extension d . cross - geographic department
International division
What is one of the most important threats to international trade ? a . The rise of environmental parties b . Monetary policy c . International terrorism d . Climate change
International terrorism
The four levels of Carroll's CSR Pyramid are Economic , Legal Ethical and : a . Metacognitive b . Responsible c . Philanthropic d . Responsive
Philanthropic
Foreign direct investment occurs when : a . an individual saves money in a foreign bank b . a multinational company from one country has partial or total ownership of an operation in another country c . a multinational company purchases goods from a company in a foreign country d . a company moves its operations and workforce to another country .
a multinational company from one country has partial or total ownership of an operation in another country
Masculinity in society indicates a preference for : a quality of life b . achievement . c . power distance d . all of the above
achievement
Managers from diverse cultural backgrounds : a . bring tacit knowledge of their country's legal , political , and economic situation b . make decision - making more difficult c . force the transnational firm to have standardized decision - making processes . d have a high turn - over rate
bring tacit knowledge of their country's legal , political , and economic situation
Developing countries tend to score________ a . close to the collectivist end of the individualism - collectivism scale b . low ( small power distance ) on the power distance scale c . close to the individualist end of the individualism - collectivism scale d . close to the masculine end of the masculinity - femininity scale
close to the collectivist end of the individualism - collectivism scale
Future managers will have to adopt multinational strategies because : a . their workforce will be more international b . companies increasingly look at global rather than domestic markets c . their company may get bought out by foreign investors d . they will have to travel more
companies increasingly look at global rather than domestic markets .
World trade is mostly : a . occurring between North and South countries b . occurring internally within countries c . unilateral d concentrated among Triad nations
concentrated among Triad nations
A convincing organization of cultures enables us to do all of the following EXCEPT : a . clarify why people did what they did b . avoid giving offense c . create a more homogeneous bridge culture d . predict behavior
create a more homogeneous bridge culture
Cultural horizons are diagrams that allow to : a . have a broad view of a country's culture b . determine the areas of compatibility between two countries c . categorize a culture based on its dimensions d . group similar cultures together
determine the areas of compatibility between two countries
People from multi - active cultures tend to be : a . results - oriented b . data - oriented c . dialogue - oriented d . harmony - oriented
dialogue - oriented
Since the 1960s : a . the development of poor countries has been catching up to rich countries b . disparities between rich and poor countries have increased c . poor countries have increased their share of global trade d . GDP per capita of poor countries has decreased
disparities between rich and poor countries have increased
Transnational process allows for : a . more standardized hiring practices . b . more centralized hiring practices c . diversity of viewpoints and knowledge in decision - making d . uniformity of composition of the firm's managerial workforce
diversity of viewpoints and knowledge in decision - making
One of the disadvantages of having an international division is that : a . it consolidates the activity under one area of responsibility b . it eliminates the need for the entire organizations to master all the ins and outs of conducting business overseas c . it encourages the organization to approach business in the home country and overseas separately d . it makes it more difficult to hire competent staff
it encourages the organization to approach business in the home country and overseas separately
Transnational firms have multiple headquarters spread across the globe , resulting in: a . less hierarchically structured organizations b . more hierarchically structured organizations C. more centralized decision-making d . more standardized hiring practices
less hierarchically structured organizations
The three main categories of cultures are : a . masculine , feminine , and neutral b . power distance , uncertainty avoidance and individualism c . cognitive , emotional , and active d . linear - active , multi - active , and reactive
linear - active , multi - active , and reactive
Joint gains in intercultural negotiations are : a . higher , because people tend to be more generous toward other cultures than their own b . higher , because of higher judgment accuracy c . lower , because of conflicting styles of information exchange d . the same as in intracultural negotiations
lower , because of conflicting styles of information exchange
The most important factor behind the failure rate of global joint ventures is : a . poor financial planning b . power struggles c . incompatible national laws and regulations d . misunderstood cultural differences
misunderstood cultural differences
Compared to verbal communication , nonverbal messages are : a . more powerful and more ambiguous b . more distinct and more strenuous c . more understandable and more numerous d . more controlled and more conscious
more powerful and more ambiguous
One of the main advantages of using a virtual meeting software ( such as WebEx ) is that : a . participants cannot interrupt the speaker b . automatic translation can be provided c . non - native speakers of English are more willing to participate d . since there is no face - to - face interaction , cultural differences are less perceivable
non - native speakers of English are more willing to participate
Most aspect of one's culture are learned through : a . verbal instruction or expression b . academic education c . observation and imitation d . instinct and self - discovery
observation and imitation
A good way to study the main values of your own culture is to _____ a . observe how people behave in a given situation b . study the culture's arts and literature c . study what people eat d . observe how children are raised .
observe how children are raised .
" The success trap " refers to : a . organizations being unable to develop new models when their existing models fail b . organizations being attracted by apparent success and eventually failing c . organizations having to spend a lot more money than anticipated to be successful d . organizations misunderstanding what constitutes success in a foreign country
organizations being unable to develop new models when their existing models fail
What are two valuable tools for making sure you understand people's motives during intercultural negotiations ? Select one or more : a . story - telling b . paraphrasing c . indirect narratives d . giving orders e . lying
paraphrasing , indirect narratives .
Languages relying on absolute reference frames or relative reference frames result in a difference in : a . linear - active orientation b . power distance c . spatial knowledge d . listening patterns ,
spatial knowledge
The question of correct behavior in a foreign environment is most pressing : a . at the first encounter b . in business meetings , c . in hierarchical relations d . when the exposure is lengthened
when the exposure is lengthened
Cultures with a high power distance: a . will most likely accept distributive outcomes b . negotiate best with masculine cultures c . prefer a synergistic negotiating process d . have a particularly strong cognitive bias when negotiating
will most likely accept distributive outcomes
People are most comfortable to ask for clarification or ask questions : a . in emails b . on the phone . c . in a video - conference . d . in face - to - face meetings
emails
The " language we speak " is : a . easy to translate into another language b . embedded in our underlying cultural values and assumptions c . made up of words and grammar d . different for every person , even within the same culture
embedded in our underlying cultural values and assumptions
The very effectiveness of the negotiating process is influenced by culture because of its_______ a . cultural black holes b . core assumptions and values . c . influence on communication and cognitive biases d , cultural horizon
influence on communication and cognitive biases
In Arab countries , if you are left - handed and invited to eat , you should a . inform your host so that they will not be surprised that you use your left hand to eat , which is normally used for unclean tasks b . avoid eating entirely c . use your left and right hands equally d . use a fork , so as to not touch the food with your left hand
inform your host so that they will not be surprised that you use your left hand to eat , which is normally used for unclean tasks
Which of the following is NOT a dimension of cultural intelligence ? a . emotional b . cognitive c . spiritual d . action
spiritual
There are about 200 recognized countries in the world and approximately : a . 125 cultures b . 200 cultures C . 350 cultures d . 900 cutures
350 cultures
______________cultures are seen as having stronger communal loyalty and interdependency , while ____________ societies would favor a larger amount of autonomy and a stronger sense of personal identity . a . Individualistic / collectivist b . Individualistic / masculine c . Collectivist / individualistic d . Collectivist / masculine
Collectivist / individualistic
According to Hofstede's Power Index , cultures that are more _____________ have greater levels of group loyalty and dependency among its members . a . Individualistic b . Masculine c . Collectivists . d . Indulgent
Collectivists
A characteristic of Linear Active Culture : a . Direct but polite b . Often interrupts c . People oriented . d . Always patient
Direct but polite
Which of the following is NOT a factor of the globalizing economy ? a . Rise of global standards b . Internet & Information Technology c . Environmental degradation d . Privatization
Environmental degradation
The Lewis Model serves as a basis for cultural understanding by categorizing cultures within nations into behavioral classifications : a . Linear Actives , Reactive and Multi - Dimension b . Linear Actives , Multi - Actives , and Pro - Actives c . Linear Actives , Pro - Actives , Reactive d . Linear Actives , Multi - Actives , and Reactive
Linear Actives , Multi - Actives , and Reactive
Which of the following is NOT a factor of the privatization of an economy ? a . The reductions in government trade protection b . Low stock prices c . The transition from a communist system to a capitalist system d . Jump - starting an economy
Low stock prices
Which of the following is NOT a form of cross - border economic activity ? a . Capital market flows b . Foreign direct investment c . Standardization of products d . Labor migration
Standardization of products
Which of the following statements is true ? a . Nonverbal communication is genetic and innate . b . Nonverbal communication is comprised of biologically determined and culturally constructed components . c . Nonverbal communication is mostly misleading . d . Nonverbal communication is mostly universal .
Nonverbal communication is comprised of biologically determined and culturally constructed components .
What does China's economy heavily depend on ? a . The quality of the goods it produces b . Its low environmental standards c . Its low social standards d . The exportation of goods to the United States
The exportation of goods to the United States
One of the effects of globalization is : a . The revival of local cultural identities b . The merger of several small countries into one bigger country c . Higher quality products d . Increased revenues for developing countries
The revival of local cultural identities
What is an effect of large multinationals using developing countries as low - wage platforms for high - tech assembly ? a . Increased income of workers b . The transfer of technology and skills c . Migration of laborers d . Concentration of manufacturing sites
The transfer of technology and skills
Lewis ' Model serves as a basis for cultural understanding by categorizing cultures within nations into three ______________classifications . a . cultural traits b . behavioral c . Power Index d . attitudes
behavioral
In the study of cultural differences , values are defined as : (two answers) a . broad preferences for one state of affairs over others b . conscious beliefs that determine behaviors c . the declared norms of a given group of individuals d . anthropological problem areas that different national societies handle differently
broad preferences for one state of affairs over others anthropological problem areas that different national societies handle differently
When someone formulates an international code for correct behavior : a . they can refer to the guide of international etiquette b . they should maintain impeccable behavior from back home c . they instinctively look to their own norms as being the logical ones d . they can imitate the people they visit
they instinctively look to their own norms as being the logical ones
Uncertainty avoidance indicates : a . the level to which individuals have mystical fears b . to what extent people seek to know the future c . how much a culture repeats its own history d . to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations
to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations
The types of planning used in organizations is a manifestation of the dimension of : a . individualism vs. collectivisim b . power distance c . uncertainty avoidance d . masculinity vs. feminity
uncertainty avoidance
In high - context cultures , a . verbal communication is encoded based on the environment and context b . verbal communication is explicit and transmits a lot of information c . the listener tends to interrupt the speaker frequently d . the speakers are data - oriented
verbal communication is encoded based on the environment and context
Cultures with a high power distance__________ a . will most likely accept distributive outcomes b . negotiate best with masculine cultures c . prefer a synergistic negotiating process d . have a particularly strong cognitive bias when negotiating
will most likely accept distributive outcomes
Which of the following is NOT a skill of successful multinational managers ? a . The ability to manage change and transition b . Accomplished negotiating skills с . The ability to create systems for learning and changing organizations d . A good understanding of international law
A good understanding of international law
Questions about the place of the self in society may include : a . Are genders equal or unequal ? b . Is age valued or is youth valued ? c . Is the basic unit of society the individual or the collective ? d . All of the above
All of the above
Which cognitive processes and skills can be developed through education and training ? Check all that apply a . Mindfulness b . Cognitive & Behavioral flexibility c . Tolerance for ambiguity d . Cross - cultural empathy e . All of the above
All of the above
What is the purpose of the ISO 9001 : 2000 series ? a . Checking new products for safety b . Creating a set of international technical standards for products c . Creating environmental regulations for international trade d . Enabling governments to fine companies that do not follow regulations
Creating a set of international technical standards for products
A feature of Multicultural organization : a . Intolerant b . Rigid c . Creative d . Complacent
Creative
Which of the following is NOT a factor of the globalizing economy ? a . Rise of global standards b . Internet & Information Technology c . Faster logistics d . Privatization
Faster logistics
What does " reverse colonization " mean ? a . Non - western countries influence developments in the west b . Developing countries gain economic power over developed countries c . Developing countries gain political power over developed countries . d . International migration flows are inverted
Non - western countries influence developments in the west
Which of the following statements is true ? Select one or more : a . Positive feedback is universally perceived to be of higher quality than negative feedback b . Americans are very receptive to negative feedback c . Positive feedback is more highly valued in collectivist cultures d . The Japanese don't have emotion reactions to negative feedback
Positive feedback is universally perceived to be of higher quality than negative feedback , Positive feedback is more highly valued in collectivist cultures
Match each word to its correct definition : Staffing overseas positions with home country personnel Hiring local personnel to fill needed oversees positions Staffing a location without regard for the employee's place of origin Staffing within a global region A firm whose facilities , employees and customers are within the boundaries of one country A firm that has begun exporting products and building production facilities in another country Firms that have built facilities in a number of different countries , attempting to capitalize on lower production and distribution costs associated with different locations Firms focusing on economies of scope and emphasizing flexibility and mass customization of products
The correct answer is : Staffing overseas positions with home country personnel -> ethnocentric staffing Hiring local personnel to fill needed oversees positions → polycentric staffing Staffing a location without regard for the employee's place of origin → geocentric staffing Staffing within a global region → regiocentric staffing A firm whose facilities , employees and customers are within the boundaries of one country → Domestic A firm that has begun exporting products and building production facilities in another country → International Firms that have built facilities in a number of different countries , attempting to capitalize on lower production and distribution costs associated with different locations → Multinational Firms focusing on economies of scope and emphasizing flexibility and mass customization of products → Transnational
True or False ? In a negotiation , insist on objective criteria that benefit as many stakeholders as possible .
True
For a resource to be the source of sustained competitive advantage , it must be : a . Very Rightfully Important and Subjective . b . Valuable , Rare , Inimitable and non - Substitutable c . Veritable , Rude , Inevitable and Submissive d . Variable , Resourceful , Irrefutable and Subduable
Valuable , Rare , Inimitable and non - Substitutable
Match each word to its correct definition : What insiders do and perceive about their culture An analytical framework used by outside analysts in studying culture Hierarchical relationship in which a leader guides professional and personal lives of subordinates in a manner resembling a parent Outcomes are distributed based on relative contributions Outcomes are distributed equally , regardless of relative contributions
What insiders do and perceive about their culture → emics An analytical framework used by outside analysts in studying culture -> etics Hierarchical relationship in which a leader guides professional and personal lives of subordinates in a manner resembling a parent → paternalistic leadership Outcomes are distributed based on relative contributions → equity Outcomes are distributed equally , regardless of relative contributions → equality
To coordinate the actions of people you need : a . perfect mastery of their language b . a deep understanding of their values , beliefs and expressions c . to always stand your ground , even when you are wrong d . a lot of charisma
a deep understanding of their values , beliefs and expressions
A financial derivative is : a . a financial instrument which cannot be controlled by anyone . b . a financial instrument where the price is derived from an underlying asset c . a financial institution gone rogue d . a financial commodity in which the future value is derived from the risk undertaken at the time of purchase
a financial instrument where the price is derived from an underlying asset
For well - brought - up citizens , the cultural code of behavior is : a . an ethical code of conduct b . a regulatory mechanism c . a set of rules punishable by law . d . a hassle
a regulatory mechanism
Globalization has sparked protests in the United States and Europe because of fears of : a . outsourcing jobs b . ceding authority to foreign organizations c . declining environmental standards d . all of the above
all of the above
Individuals across cultures can assert a sense of self through : a . artifacts such as clothing and jewelry b . voice pitch and volume c . voice articulation and tempo . d . all of the above
all of the above
Some of a corporation's long - term societal goals include : a . continued employment b . community citizenship c . public welfare needs d . all of the above
all of the above
Strategies for effective communication in virtual teams include : a . encouraging open communication b . avoiding assignment of blame c . addressing problems together d . all of the above .
all of the above
While personal factors may moderate cultural factors in negotiation , the cultural factors are more present when in conditions of : a . high accountability b . high need for closure c . high ambiguity d . all of the above
all of the above
As a result of globalization : a . the economies of the world are becoming more interlinked b . some economies have been able to develop dramatically the gap between rich and poor countries is widening c . all of the above
all of the above .
Social welfare policies : a . are typically not affected by globalization b . shape the way that poor countries develop c . are typically stricter in rich countries d . are increasingly defined in terms of their impact on market access between countries
are increasingly defined in terms of their impact on market access between countries
In the study of cultural differences , values are defined as__________ a . broad preferences for one state of affairs over others . b . conscious beliefs that determine behaviors . C. the declared norms , rules and laws of a given group of individuals d . anthropological problem areas that different national societies handle differently
broad preferences for one state of affairs over others .
To be successful , an international expansion path should be : a . intuitive and spontaneous b . consistent and coherent c . preexistent and transparent d . potent and different .
consistent and coherent .
Among all resources , the ones that have the highest potential of being the source of sustainable competitive advantage are : a . human resources b . financial resources c . research and development d . energy usage
human resources
On the Forex market you can purchase and sell : a . foreign stock b . foreign currencies c . foreign products d . forexes
foreign currencies .
In Sweden , Germany , and France , seating arrangements at the table are a . formal and careful , depending on status and interests b . random c . spontaneous d . always decided by an etiquette expert
formal and careful , depending on status and interests
Firms expanding internationally should give priority to : a . acquisition of new operations b . acquisition of similar operations c . greenfield investment d . joint ventures
greenfield investment
A good way to unite intercultural teams is to : a . all agree on speaking the same language . b . have a common goal c . have a charismatic leader d . be self - managed
have a common goal .
Cultures that are highly risk - averse : a . prefer to negotiate by exchanging a lot of information b . usually lose negotiations c . usually win negotiations d . have great difficulty in participating in synergistic negotiations
have great difficulty in participating in synergistic negotiations
Ethnocentric staffing involves : a . hiring home country personnel to fill overseas positions . b . staffing overseas positions with local personnel c . hiring personnel within one's ethnic group d . none of the above
hiring home country personnel to fill overseas positions
Transnational organizations use all the following strategies EXCEPT : a . focus on economies of scope b . emphasize flexibility c . homogeneous workforce d . mass customization of products
homogeneous workforce
A language with few homonyms and a transparent word - building system : Select one : a . lends itself well to humor b . makes it easy to think aloud c . is conducive to the issuing of clear orders d . appears to be cordial but insincere
is conducive to the issuing of clear orders
The three main categories of cultures are a . masculine , feminine , and neutral b . power distance , uncertainty avoidance and individualism c . cognitive , emotional , and active d . linear - active , multi - active , and reactive
linear - active , multi - active , and reactive
The traditional Western view of time is ________ a . multi - active b . mono - active c . linear separable d . circular measurable
linear separable
People from reactive cultures gather information by : a . listening b . engaging in a dialogue c . researching data d . inventing
listening
In short - term - oriented cultures : Select one : a . people are encouraged to express emotions b . people show less deference to status c . people use high - context messages d . nonverbal communication is more difficult
people show less deference to status
Evidence shows that as a result of globalization , the world is becoming more : a . homogeneous b . polarized C . developed d . ethical
polarized
Collectivistic cultures tend to see more quality in : a . positive feedback b . negative feedback C . situational feedback d . compensatory feedback
positive feedback .
To communicate effectively across cultures , managers need to develop intercultural sensitivity through : a . positive feelings toward interaction with people from other cultures b . feelings of superiority toward another culture c . the positive feelings of people from other cultures toward the individual d . culture - contact stress
positive feelings toward interaction with people from other cultures , the positive feelings of people from other cultures toward the individual
CEO pay is related to : a . uncertainty avoidance b . individualism C . power distance d . masculinity
power distance
" Hedging " describes : a . the actions that reduce or eliminate an exposure to risk b . placing artificial limits on a market , so that competitors cannot enter it c . separating the operations of a company by sector , or by country d . trimming the hedges at the corporate headquarters to make them look better
the actions that reduce or eliminate an exposure to risk
When eating food in Japan , it is important to compliment : a . the texture of the food b . the appearance of the food c . the quantity of rice d . the number of dishes served
the appearance of the food
Ideally , when developing in a foreign country , a firm should minimize what is new about the venture so that the only new thing is : a . the management team b . the products C the country d . the market
the country
In individualist societies . Select one : a . the ties between individuals tend to be very loose b . the ties between individuals tend to be very tight c . people care for themselves and their family only d . there are no collective values and beliefs
the ties between individuals tend to be very loose
In individualist societies : a . the ties between individuals tend to be very loose b . the ties between individuals tend to be very tight c . people care for themselves and their family only d . there are no collective values and beliefs
the ties between individuals tend to be very loose
Power distance is defined as : a . the fear that bosses and leaders inspire in subordinates and followers b . the way of coping with inequality c . the difference in income between managers and subordinates d . the way that leaders perceive the unequal distribution of power
the way of coping with inequality
All researchers and analysts agree that , at every level of geographic scale in the world economy : a . development policy is best focused on productivity improvements in dynamic agglomerations b . interregional inequalities should be limited through appropriate forms of income redistribution c . there is today a serious and much neglected policy issue involving the achievement of more effective forms of central / regional coordination d . income disparities decrease when agglomerations ' productivity increases
there is today a serious and much neglected policy issue involving the achievement of more effective forms of central / regional coordination .
Uncertainty avoidance indicates__________ a . the level to which individuals have mystical fears b . to what extent people seek to know the future c . how much a culture repeats its own history d . to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations
to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations
In both rich and poor countries , development is correlated with : a urbanization . b . desertification c . population increase d . democratization .
urbanization
