BUS230 - Human Resources Quiz #1
Which of the following appoints the members of the EEOC?
U.S. President
The EEOC describes ________ as an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of a charge of discrimination.
voluntary mediation
Which of the following best describes a nontraditional worker?
workers with multiple jobs
How many members serve on the Equal Employment Opportunity Commission?
5
The formula used by federal agencies to determine disparate rejection rates is based on a selection rate for any racial, ethnic, or sex group less than ________ percent of the rate for the group with the highest rate.
80
Which of the following requires employers to make reasonable accommodations for disabled employees?
Americans with Disabilities Act of 1990
Which of the following requires equal pay for equal work regardless of sex?
Equal Pay Act of 1963
The ________ provides that a person who commits a crime of violence motivated by gender that deprives another of rights shall be liable to the party injured.
Federal Violence Against Women Act of 1994
Which organization provides professional certification for human resource managers?
Society of Human Resource Management
If a person is in a protected class, he or she is protected by which of the following?
Title VII of the Civil Rights Act
________ is a strategic planning tool that shows how each department performance contributes to achieve the company's overall strategic goal.
a strategy map
All of the following are commonly addressed in an HR audit EXCEPT ________.
accounting expenses
Which of the following refers to the overall effect of employer practices that result in significantly higher percentages of members of protected groups being rejected for employment, placement, or promotion?
adverse impact
When companies utilize ________, they take steps to eliminate the present effects of past discrimination.
affirmative action
Which of the following terms refers to the use of nontraditional recruitment sources?
alternative staffing
What is an advantage of using employee referral campaigns?
applications have received realistic job previews
________ is the right to make decisions, to direct the work of others, and to give orders.
authority
Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?
benchmarking
Which of the following does NOT participate in the issuance of uniform guidelines?
better business bureau
Pablo has the ability to understand and apply information with which to contribute to his organization's overall strategic plan. This is the SHRM HR competency of:
business acuemen
Which defense requires showing that there is an overriding company-related purpose for a discriminatory practice and that the practice is therefore acceptable?
business necessity
A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.
digital dashboard
________ exists when an employer treats an individual differently because that individual is a member of a particular race, religion, gender, or ethnic group.
disparate treatment
A workforce comprised of two or more groups of employees with various racial, gender, cultural, handicap, age, and religious backgrounds is best described as ________.
diverse
Which of the following is NOT one of the five main types of digital technologies driving the transfer of functionality from HR professionals to automation?
Bob needs to find and attract applicants to his company's open positions, which is known as ________.
employee recruiting
Finding or attracting applicants for an employer's open positions is known as ________.
employee recruiting
Which of the following is typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job?
employers
Strategic management is best defined as the process of identifying and executing the organization's strategic plan by matching the company's capabilities with its ________.
environmental demands
Which of the following is a simple guide used to compile relevant information about a company's environment including economic, competitive, and political trends that may affect a firm?
environmental scan worksheet
Which of the following refers to the standards someone uses to decide what his or her conduct should be?
ethics
________ are special employment agencies retained by employers to seek out top management talent for their clients.
executive recruiters
Which of the following refers to an informal meeting held early in an EEOC enforcement investigation that attempts to define issues and determine if settlement is possible?
fact-finding conference
________ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad.
globalization
Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?
high-performance work systems
Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions?
hr audit
Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?
hr scorecard
What term refers to the knowledge, skills, and abilities of a firm's workers?
human capital
________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
human resource management
Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position?
human resource metrics
Succession planning requires making forecasts of in three steps: ________, develop inside candidates, assess and choose those who will fill the key position.
identify key needs
When constructing a job advertisement, all of the following are aspects of the AIDA guide EXCEPT ________.
implying long-term benefits
Which of the following has improved the ability of executive recruiters to find potential candidates?
internet databases
Which HR specialty involves preparing job descriptions?
job analyst
Which of the following human resource management specialties calls for collecting data to write job descriptions?
job analyst
The EEOC was initially established to investigate complaints about ________.
job discrimination
The HR staff member who has the job of advising management on all aspects of union-management aspects is the ________.
labor relations specialist
One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.
line
Which Web site is increasingly serving as a recruitment source for passive job candidates?
Which type of disability accounts for the greatest number of ADA claims?
mental
In the management process, which of the following is an activity associated with the leading function?
motivating subordinates
Which term refers to exporting jobs to lower-cost locations abroad?
offshoring
Which of the following is a service that provides short-term specialized recruiting to support specific projects without the expense of retaining traditional search firms?
on-demand recruiting services
1) The basic functions of the management process include all of the following EXCEPT ________.
outsourcing
Smith Industries is thinking of having another company take care of its benefits management. This is called:
outsourcing
Which of the following refers to company records showing present performance and promotability of inside candidates for a firm's top positions?
personnel replacement charts
Which term indicates the course of action for getting from where you are to where you want to go?
plan
Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?
planning
Workforce planning often involves paying continuous attention to workforce planning issues which is called:
predictive workforce monitoring
Which of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion?
qualifications inventories
Under ADA, those who can carry out the essential functions of the job are known as which of the following?
qualified individuals
Which of the following tests for adverse impact involves demonstrating that the employer's policy either intentionally or unintentionally excludes members of a protected group?
restricted policy
A ________ is a graphical method used to help identify how two variables are related.
scatter plot
Which of the following motivates most employees over 65 to work?
schedule flexibility
Which of the following terms refers to the background investigations, tests, and physical exams that firms use to identify viable candidates for a job?
selection tools
Title VII of the 1964 Civil Rights Act explicitly prohibits employers from discrimination based on all of the following characteristics EXCEPT ________.
sexual orientation
________ functions involve assisting and advising line managers.
staff
Which of the following refers to the authority a manager has to advise other managers or employees?
staff authority
Which function of the management process includes selecting employees, setting performance standards, and compensating employees?
staffing
Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________.
strategic human resource management
A course of action that a firm can pursue to achieve its strategic aims is known as a ________.
strategy
Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?
strategy map
The ongoing process of systematically identifying, assessing, and developing organizational leadership to enhance performance is known as ________.
succession planning
The process of deciding how to fill executive positions at a firm is known as ________.
succession planning
Which of the following includes five basic functions planning, organizing, staffing, leading, and controlling?
the management process
Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?
trend analysis
Which of the following refers to highly recommended procedures issued by federal agencies regarding employee selection and record keeping?
uniform guidelines
Which of the following provides a summary of a firm's intended direction and shows, in broad terms, "what we want to become"?
vision statement
The ________ requires certain federal contractors to take affirmative action for disabled persons.
vocational rehabilitation act
________ is the process of deciding what positions the firm will have to fill and how to fill them.
workforce planning
