BUS5 187: Chp 4 Quiz

A condition where people tend to perceive themselves in terms of their class background and this shapes their relationships with members of other classes is known as

class consciousness

The system of values and norms that are shared among group of people and that when taken together constitute a design for living best defines

culture

What term refers to a set of moral principles, or values, that are used to guide and shape behavior?

ethical system

Part 4 of 4 John is developing the training program for employees at his company's newest fast food franchise in Moscow. In addition to training staff members on the appropriate food handling methods, John wants the employees in Moscow to follow the greeting protocol used in the United States of always saying hello and smiling at customers as they walk in the door. John is taking a(n) _____ approach to training and managing the staff at the Moscow store.

ethnocentric

The value systems and norms of a country have little influence on the costs of doing business in that country

false

Part 1 of 4 Recognizing that Russians typically only smile in response to something funny reflects an understanding of which part of Russia's culture?

folkways

Part 3 of 4 After many months of communicating via email and telephone, Jade is eager to meet her Russian colleague, Irina, at a trade show in St. Petersburg, Russia. Jade is upset and offended, however, hen Irina fails to return her warm smile when they finally meet in person. Jade

is demonstrating a lack of cross-cultural literacy

The __________ refers to the extent to which a culture programs its citizens to accept delayed gratification of their material, social, and emotional needs.

long term versus short-term orientation dimension

True or False: One of the biggest dangers confronting a company that goes abroad for the first time is the danger of being ill-informed

true

According to Islam, those who hold property are regarded as

trustees

Martina worried a lot about her job, which she chose specifically because it was very structured with clear rules and regulations. She carefully planned her career to maximize job security and retirement benefits. Martina would rate high on which of Hofstede's four dimensions?

uncertainty avoidance

Part 2 of 4 Smiling is an example of

unspoken language

True or False: Most of the world's systems are the product of religions

true

True or False: Guanxi is an important mechanism for building long-term business relationships and getting business done in China.

true

True or False: Max Weber believed that Protestantism encouraged capitalism's development by emphasizing the importance of wealth creation and frugality

true

Cross-cultural literacy refers to

an understanding of how cultural differences can affect the way business is practiced

Which observation is correct?

protection of the right to private property is not acceptable within Islam

Namrata's ancestors grew up in India and were a poor family of farmers. Based on what you know about the caste system, which statement would be accurate about Namrata's ancestors?

since a caste system is an open form of stratification, her ancestors most likely moved up and down in social status.

Which term refers to the extent to which individuals can move out of the strata into which they are born?

social mobility

True or False: In countries where the value of group identification is considered to be primary, managers and workers are discouraged from moving from company to company.

true