BUSCOM CHAP 15

Principles for Establishing Presence

1. Establish credibility 2. Maintain authenticity 3. Know your material 4. Speak with confidence 5. Focus on people 6. Stay flexible 7. Use the room to your advantage 8. Communicate nonverbally 9. Dress for success

Order the following categories of attire according to their level of formality, with the most formal attire at the top and the least formal at the bottom. Position 1 of 3 formal business attire correct toggle button unavailable formal business attire

1. formal business attire 2. business casual attire 3. casual attire

Which of the following commonly happens when a speaker mentions an audience member by name in a story during a business presentation?

A connection is formed between the speaker and audience member.

Which of the following commonly happens when a speaker mentions an audience member by name in a story during a business presentation? Multiple choice question.

A connection is formed between the speaker and audience member.

During a business presentation, a speaker might have to incorporate changes quickly for which of the following situations?

Audience members ask questions. Listeners make comments.

Select all that apply When can a speaker's credibility be advanced when giving an external business presentation?

During the presentation Following the presentation Before the presentation

If adequately rehearsed, business presentations always go according to the speaker's plans.

False

Select all that apply Which of the following statements about nervousness and public speaking are true?

Feeling nervousness in public speaking can be a benefit. Experiencing nervousness in public speaking is normal. Nervousness can result in a more passionate presentation.

Select all that apply Which of the following typically occur when a speaker uses the names of audience members in a business presentation?

It ensures statements are personalized. It makes the presentation relevant to audiences.

Select all that apply Which of the following statements about the benefits of videotaping presentation rehearsals are correct?

It gives the speaker an idea of the presentation's impact. It allows the presenter to get a sense of the delivery.

Select all that apply Which of the following statements are true about the fear of public speaking?

It is a common fear. The fear is generally greater for important occasions.

What is the significance of an open stance in a business presentation?

It is a warm and inviting form of nonverbal communication.

Which of the following statements are true concerning a speaker's eye contact with audience members?

It is an important form of nonverbal communication. It helps build trust between the speaker and members of the audience.

Which of the following is true about casual attire in business environments?

It is not common in business-related environments.

Taking a few deep breaths has which of the following effects before a presentation?

It quells nervousness.

Which two of the following are the most likely results when a business speaker tells the audience that a handout is missing?

It will sound as if the speaker is making excuses. It will negatively impact the credibility of the speaker.

Which of the following recommendations for giving a business presentation will help you cope with a situation in which you unexpectedly need to shorten your presentation?

Know what your key messages are.

Which of the following typically occur when you smile during a presentation?

Listeners are more likely to view you favorably. You make a positive connection with listeners.

What are recommended relaxation techniques for managing nervousness in preparation for a presentation?

Listening to music that you enjoy. Stretching. Exercising a day or so before the event.

If all the audience members are sitting in back rows for a speech presentation, which of the following are recommended steps to take? Engage the audience through the use of technology. Spend less time making eye contact. Make a point of moving closer to the audience members. Politely ask the audience members to move forward.

Make a point of moving closer to the audience members. Politely ask the audience members to move forward.

Doing which of the following will increase listeners' opinions of your credibility after giving an external business presentation?

Providing appropriate follow-up after the presentation

Select all that apply Which of the following are benefits of rehearsing in relation to using notes?

Rehearsing with notes will demonstrate how to manage them. Rehearsing will show what speaking notes are needed.

Select all that apply To deal with the fear of speaking, it is useful to picture yourself doing which of the following? (Choose every correct answer.)

Replying to audiences Speaking confidently Interacting nonverbally with the audience

When giving a business presentation, your movements can become distracting for which of the following reasons?

Seated audience members may feel as if you are hovering over them. Pacing around the room may signal to your audience that you are anxious.

Nancy is giving a presentation in a venue that she has never been to before. Which of the following is the most important thing she should do?

She should arrive at least an hour before the presentation.

Select all that apply According to a 2014 survey of American adults by Geoffrey Brewer on Gallup Polls online, the fear of public speaking ranks even higher than which of the following sources of fear?

Spiders Flying on an airplane Needles and getting shots

Select all that apply When a business speech is about people, which of the following generally occur?

The audience becomes more confident in the speaker. The presentation of any statistics becomes livelier.

Select all that apply Which of the following statements are true about the fear of public speaking?

The fear is generally greater for important occasions. It is a common fear.

Which of the following generally occur when a business speaker uses a podium?

The presentation becomes more formal in tone. The speaker gains an authoritative presence.

Select all that apply Which of the following typically occur when a speaker greets audience members before a presentation?

The speaker becomes more relaxed. They feel more comfortable with each other.

Select all that apply Which three of the following describe the benefits of a speaker moving around a room while giving a business presentation or speech?

The speaker is physically near more of the audience at various times. Listener concentration is drawn to the speaker. Movement increases listener attention.

When a business speaker has presence, audience members tend to respond in which two of the following ways?

They admire the speaker's ideas. They become motivated to take action.

If a business presenter speaks overly slowly, listeners typically have which two of the following reactions?

They believe that the presenter is not ready. They listen less to the presentation.

True or false: How audience members perceive a business presentation speaker's authenticity impacts how they regard the speaker's message. True false question.TrueFalse

They feel uncomfortable.

Which two of the following do speakers often do when they establish a presence during their business presentations?

They gain the attention of listeners. They generate interest in their ideas.

If a business presenter speaks overly slowly, listeners typically have which two of the following reactions?

They listen less to the presentation. They believe that the presenter is not ready.

How audience members perceive a business presentation speaker's authenticity impacts how they regard the speaker's message. True false question.

True

It is acceptable for a speaker to use notes during a business presentation.

True

Select all that apply Which of the following are recommended strategies for dealing with losing your train of thought while giving a presentation?

You can pause until you regain your composure. You can repeat the last statement you made.

Which audience members are most likely to make a speaker nervous before a business presentation?

a difficult client an intimidating colleague a fault-finding boss

Before giving an external presentation, audience members usually have Blank______ knowledge of a speaker's credibility.

a little

A business speaker can demonstrate confidence with which of the following?

a slight forward lean an upright posture

Malik is giving a presentation in a room that is very large and provides him with a variety of places to stand. Which location should Malik choose? Multiple choice question.

a spot in front of and near the audience

When you make a presentation to colleagues, it offers a chance to improve your colleagues' opinions about your

abilities

Thinking about how to give a presentation without the PowerPoint slides you have prepared would be an example of which of the following?

always having a plan B

The audience is likely to interpret a business speaker's clutching the podium as a sign of

apprehension

Select all that apply Which of the following are benefits that you obtain by rehearsing a business presentation? (Choose every correct answer.)

awareness of places to highlight with nonverbal communication increased familiarity with the content discovery of areas where content needs to be altered

Select all that apply Which of the following are the benefits for a speaker of arriving early to a speech or presentation?

being able to assess the room and equipment adjusting the presentation if needed seeing who will be attending

Which of the following are elements of formal business attire?

business suits dress shirts ties

Which of the following is a good way for a speaker to get comfortable with audience members before a presentation?

by engaging in small talk with audience members

Select all that apply In which of the following ways can your credibility be improved prior to a business presentation?

by making your background information available beforehand by being introduced in a positive way

Which of the following is commonly avoided by business speakers before presentations because it can increase the sense of nervousness?

caffeine

In order to reduce feelings of nervousness, many presenters avoid drinking Blank______ before a business presentation.

caffeine beverages

When giving a presentation, nervousness is only dysfunctional when a speaker

cannot deliver the content.

As part of the preparation process, a business speaker should

consider possible questions from the audience.

Low-level casual business attire is most associated with

creativity.

During a business presentation to an external audience, you can best improve your credibility by

demonstrating knowledge of the topic.

When you hold eye contact with audience members, you

establish a connection with them.

During an internal business presentation, a speaker's credibility can be increased through which two of the following?

explaining how a business idea will improve the company demonstrating knowledge about a business issue

Select all that apply Which of the following are forms of nonverbal communication used by effective business speakers?

eye contact an open stance

What is a recommended way to lessen nervousness during the first minutes of a presentation?

finding friendly faces

When Todd gave his presentation about patient care at the clinic where he works, he introduced Ruth, a nurse at the clinic who had recently won an award in a state health care initiative. Which principle for giving a business presentation would this illustrate?

focusing on people

Using the SOFTEN model of nonverbal communication allows you to project which two of the following?

friendliness self-assurance

When you are deciding where to stand during a speech or presentation, you should choose a location that will do which of the following?

give you the best eye contact with listeners place you near the listeners

When giving a business presentation, a speaker should dress with Blank______ than the members of the audience.

greater formality

Select all that apply Consistent deep breathing as part of a presentation is effective in

helping maintain a confident posture. improving the tone of the voice. enhancing voice timbre.

For business speakers, attire influences Multiple choice question.

how others perceive them.

A business professional who wears formal business attire generally exudes

importance.

When a technical failure occurs during a business presentation, the speaker should

keep going.

Which of the following are open-stance gestures for a business speaker?

keeping arms at the sides of the body using palms-up gestures

A business speaker should be able to adapt to any difficulties during a presentation by

knowing the presentation's key messages.

Select all that apply When a speaker mentions a colleague by name during a business presentation, the speaker's goal is likely for

listeners to gain knowledge about the colleague. listeners to feel connected with the colleague.

Select all that apply Which of the following commonly indicate that you lack confidence?

lowered shoulders slouching

Select all that apply A speaker can prepare for the unexpected during a business presentation by Multiple select question.

maintaining an attitude of flexibility. mastering the presentation's content.

Select all that apply Which two of the following should speakers generally do when presenting, regardless of the size or layout of the room?

make eye contact with listeners position themselves close to listeners

Which two of the following should speakers generally do when presenting, regardless of the size or layout of the room?

make eye contact with listeners position themselves close to listeners

Select all that apply Which of the following are relaxation techniques that can help limit nervousness before a presentation?

meditating counting backward from 100 emptying your mind

You should exhibit the least amount of energy when speaking during which time of day?

morning

Which of the following can help you gain a positive bond with listeners in a business presentation?

nodding at what others have to say

When you lose your train of thought during a business presentation, an effective strategy is to

pause until it returns.

In the context of a business speech, audience members primarily enjoy hearing about

people

When presenting numerical information, what should you make the subject of your sentences?

people

Making people the subject of sentences with statistical data Blank______ the business presentation as a whole.

personalizes

When you are deciding where to stand during a speech or presentation, you should choose a location that will do which of the following?

place you near the listeners give you the best eye contact with listeners

The ideal way to prepare for electronic slide failures during business presentations is to

plan how to speak without them.

The best way to rehearse a presentation is by

practicing the presentation out loud.

Business casual attire is best described as

professional but relaxed.

For ideal impact, how should changes to a business speaker's presentation techniques be made?

regularly a few at a time

Which of the following would be an example of an effective application of visualization for relaxing in a business presentation?

seeing yourself speaking to members of the audience with confidence

Which of the following best helps you connect with your audience members and convey enthusiasm for your topic?

smiling

When you attempt to adjust too many of your presentation techniques in a short period of time, you will likely

speak less genuinely at first.

Select all that apply A business speaker appears confident to presentation listeners by doing which of the following?

speaking at a normal rate of speed speaking in a sufficiently projected voice

A speaker's nonverbal communication influences how audience members perceive which two of the following?

the message delivered by the speaker the speaker's credibility

Select all that apply When speakers choose not to rehearse before giving a business presentation, audience members will typically perceive which two of the following?

the speaker's disorganization the speaker's vagueness

Which of the following are elements of the SOFTEN model of nonverbal communication?

tone nod smile

Select all that apply When you give a presentation and an audience member asks you for more information, following up afterward and doing so quickly helps establish your credibility by demonstrating which of the following?

your character your responsiveness your caring