BUSI 1301 Chapter 11

For firms with _____ or more employees, the Civil Right Act of 1964 outlawed discrimination in employment based on sex, race, color, religion, or national origin.

15

Which pay systems uses a tiered system of pay ranges based on know-how, problem solving, and accountability?

Hay

The controversial policy enforced by the EEON that seeks to remedy past discrimination is:

affirmative action

The goal of the Civil Rights Act of 1964 was to stamp out ___________, but specific language made enforcement quite difficult.

discrimination

On-the-job coaching, job rotating, and understudy positions are examples of:

management development program

The affirmative action law led employers to actively:

recruit and give preferences to women and minorities

The process for obtaining qualified people is:

recruitment

An effect of changing legislation on human resources professionals is that:

they must update company HR policies and procedures to stay current with legal changes they must stay current with changes in the law

The shift from traditional manufacturing to high-tech and service inustries challenges human resource managers to:

recognize that a company's people are its ultimate resource re-train workers for more challenging jobs

The federal law that establishes the right to collective bargaining and limits the interference of management in the right of employees to have a collective bargaining agent is the:

National Labor Relations Act of 1935

What is the evaluation of employee's job performance and contributions to the organization?

a performance appraisal

What were two outcomes of The Age Discrimination in Employment Act?

bans mandatory retirement in most organizations allows age restrictions for airline pilots

The change in the U.S. workforce that create challenges for human resource managers include:

employees who want leisure time more single-parent homes new workers who are undereducated

What plan gives employees some freedom to choose which hours to work, as long as they work the required number of hours?

flextime

Sick-leave and vacation pay, pensions, and health plans that provide additional compensation are called _____ benefits.

fringe

The Equal Employment Opportunity Act of 1972 strengthened the Equal Employment Opportunity Commission, an agency created by the Civil Rights Act of 1964, by:

giving it broad powers to enforce Title VII mandating specific record keeping procedures issuing guidelines for employer conduct in complying with EEO

The tool that lists ages, names, education, capabilities, training, specialized skills, and other relevant information about an organization's employees is called a ___

human resource inventory

A difficult task is measuring and rewarding _____ performance on teams while at the same time rewarding team performance

individual

When two or more part-time employees share one full-time job it is called:

job sharing

What is the process of establishing and maintaining contacts with key managers in your own organization or outside of it to serve as informal development systems.

networking

When an employee leaves the organization, whether by firing, retiring, or resigning, the process is known as:

offboarding

Human resource managers perform several important functions so the organization has the people it needs to achieve its goals. These goals include:

recruitment and selection training and development developing compensation systems

What are two advantages of home-based work for employers?

reduces absenteeism saves office space costs

Since 2009, the Age Discrimination in Employment Act:

requires that age must be the determining reason for discrimination to prove any employment action against older workers

Reluctance to hire people in uncertain economic times is partially becuase there are high costs to terminating employees caused by:

the loss of investment in training an employee risk of lawsuits for wrongful termination

___________ job transfers allow employees to develop and display new skills and learn more about the company overall instead of moving to a new firm.

Lateral

Increased flexibility in scheduling has become an important benefit for employers to offer because of:

the increase in two-income families the preferences of Gen X and Millennial workers

The process of gathering information and deciding who should be hired to meet company staffing needs, under _________ guidelines.

legal

Clubs that denied membership to women became illegal in 1988 because they prevented women from having access to _______ systems open to men.

networking systems

Companies may want to retain older, more experienced workers because:

they are able to train new workers to do their jobs they could transfer their knowledge to younger workers there are few qualified workers able to do those jobs

The Equal Employment Opportunity Act of 1972 authorized the EEOC to issue ______ for acceptable employer conduct in administrating equal employment opportunity laws.

guidelines

In what ways did the Equal Employment Opportunity Act of 1972 strengthen the Civil Rights Act of 1964?

enforcement powers were given to the EEOC it permitted the EEOC to issue guidelines for employer compliance it mandated specific record keeping procedures for employers

When an organization's operational costs are primarily for their workforce, they are considered to be:

labor-intensive

The roles and responsibilities of HRM professionals have evolved primarily because:

organizations recognize that employees are their ultimate resource changes in the law have rewritten traditional practices

The law that prohibits employees from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary is the ________.

Americans with Disabilities Act of 1990

Which act limited management interference in the right of employees to have a collective bargaining agent?

The National Labor Relations Act of 1935

The National Labor Relations Act of 1935 established ___________ bargaining in labor-management relations.

collective

A problem in developing effective compensation for teams is that:

rewarding individuals erodes cohesiveness

The change from traditional manufacturing to service and high-tech manufacturing requires highly __________ job skills.

technical