business ch.11

The primary reason that companies do performance appraisals is to improve worker performance. True or False

True

Union rules and company policies can make the recruitment process more difficult. True or False

True

An advantage of hiring from within is that it improves employee morale. True or False

True

Employee training focuses on short-term skills, while employee development focuses on long-term abilities. True or False

True

Human resource management is the process of deciding the number and types of employees your business needs, and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. True or False

True

One challenge faced by today's human resource managers is the fact that workers overseas often work for lower wages and are subject to fewer laws and regulations. True or False

True

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees and a trend to outsource jobs, even though there are skilled employees who are willing to work. True or False

True Today's HR managers are faced with a declining economy where cost-saving measures such as hiring part-time and/or temporary employees have become a short-term solution. Due to the fact that employees in developing nations are willing to work for lower wages, companies have elected to outsource many jobs.

Explanation Item 15 Item 15 5 of 5 points awarded Item ScoredWhich of the following is an external recruitment source? a. college placement bureaus b. promotion of a current employee to a new position c. transfer of an employee in from a different office d. recommendations of employees

a. college placement bureaus External sources used for recruiting are advertisements, public and private employment agencies, college placement bureaus, and Internet sites. Transfers, promotions, and employee recommendations are considered internal recruitment sources.

A __________ is a two-part process. One part explains what an employee would actually do at various jobs. a. job analysis b. performance appraisal c. job assessment d. job title review

a. job analysis

A _________________ is a check of a potential employee's work record, academic record, credit history, and recommendations. a. personality profile b. background investigation c. fidelity appraisal d. character review

b. background investigation

Pre-employment physical examinations are a. an excellent way to screen out employees. b. legal in some states, but only if given to everyone applying for the position. c. illegal under current employment legislation in all 50 states. d. legal in all states, but seldom used.

b. legal in some states, but only if given to everyone applying for the position.

The selection process may include a(n) _______________, where employment is only guaranteed for a specified period of time, until either a permanent offer is extended or the employee is discharged. a. intern period b. probationary period c. contingent period d. action pending period

b. probationary period

Which of the following is a challenge that is facing the human resource managers of today? a. too many unemployed scientists and computer engineers b. an increasing number of Gen Yers in the workforce c. a shift in employee attitudes toward work d. an increased demand for uniformity in benefits offered to employees.

c. a shift in employee attitudes toward work

The Civil Rights Act of 1991 a. declared affirmative action plans unconstitutional. b. requires any firm with over 600 employees to file an annual report with the Department of Labor identifying the steps it has taken to eliminate discriminatory practices. c. allows victims of discrimination to seek punitive damages. d. is the first law to declare reverse discrimination illegal.

c. allows victims of discrimination to seek punitive damages.

Explanation Item 14 Item 14 5 of 5 points awarded Item ScoredWhen creating a job description, the HR manager may include a. the minimum qualifications for the position. b. the number of unpaid leave days the employee can take while at this position. c. the specific responsibilities of the job. d. a prediction of the number of similar positions that the company will need during the next two to five years.

c. the specific responsibilities of the job.

Which of the following statements about home-based work is most accurate? a. Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. b. Home-based work offers big advantages for many workers, but is likely to increase costs for employers significantly. c. Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. d. Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers.

d. Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers. Home-based work is not for everyone. The flexibility and freedom it gives to workers can create problems for people who are undisciplined or who are easily sidetracked. Workers with these characteristics need a more structured work environment.

What is an advantage of hiring contingent workers? a. These people are primarily over 45 years of age. They are more dependable. b. When a company's work is very stable and steady, it is best to use contingent workers. c. When the tasks are very narrow in scope and specialized, it is best to use contingent workers. d. It is good strategy if the economic climate is uncertain.

d. It is good strategy if the economic climate is uncertain.

The last step of the human resource planning system is to a. publish a human resource inventory listing the names, ages, job titles, skills, and other pertinent information for all employees in the organization. b. develop an affirmative action statement to explain how the company will meet federal government guidelines on hiring and promotions. c. hold a general meeting to explain the impact of the plan to employees. d. establish a strategic plan for recruiting, selecting, training, appraising, compensating, and scheduling the labbor force

d. establish a strategic plan for recruiting, selecting, training, appraising, compensating, and scheduling the labor force

Title VII of the Civil Rights Act of 1964 a. gives all citizens over the age of 18 the right to vote regardless of race, religion, sex, or creed. b. prohibits firms from using employment testing as a means of selecting employees and determining which employees should be promoted. c. requires all firms with over 100 employees to have an affirmative action plan. d. prohibits discrimination based on race, religion, sex, creed, or national origin in matters such as hiring, firing, training, and compensation.

d. prohibits discrimination based on race, religion, sex, creed, or national origin in matters such as hiring, firing, training, and compensation.

Recently, businesses have experienced debate over _____________, the practice of discriminating against a dominant or majority group of persons. This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups. a. affirmative control b. affirmative action c. forward discrimination d. reverse discrimination

d. reverse discrimination