business com 16

Kellen is interviewing for an entry-level sales position. What would be his best response to the question, "What is your greatest weakness?"

"I don't have much experience with customer management software programs, but I am taking an online class to learn more about them."

Which of the following best characterizes an elevator speech?

A short, powerful statement of your best qualifications.

Interviews that ask applicants to describe past actions rather than future plans are called interviews.

Blank 1: behavioral

In an interview, a 60- to 90-second statement of why you are a good candidate for a particular job is a(n) speech.

Blank 1: elevator

For participating in a telephone interview, a(n) is preferable to a cell phone because of its clearer and more consistent connection.

Blank 1: landline or land line

Sanjay is asked by an interviewer to walk her through his résumé. How should Sanjay respond to the question?

By highlighting accomplishments and giving reasons for major decisions.

Sally is anticipating being asked in a job interview what her ideal job would be. Unfortunately, Sally's ideal job is very different from the position for which she is applying. How can Sally best answer the question without spoiling her chances of getting hired?

By researching other positions in the company and framing her ideal job in those terms.

During the body of a job interview, what should the job applicant be doing?

Deciding whether to accept a site trip if it is offered. Highlighting his or her qualifications for the job.

How should you approach drinking alcohol at a luncheon interview.

Decline to order an alcoholic drink at lunch.

Which strategies are recommended for answering the question, "What is your greatest weakness?" during a job interview?

Discuss a weakness that you are working to improve. Discuss a weakness that does not relate to the job for which you are applying. Describe advice you used to deal successfully with a weakness.

What is a good tactic to use if the first job offer you receive is made over the phone and is not your first choice?

Express your gratitude at receiving the offer but delay accepting it.

True or false: It is acceptable to dress like a student for campus interviews.

False

What is a key strategy to use when considering what you want an interviewer to know about you?

Identify your main strengths and relate them to the job for which you are applying.

What is a significant drawback of a phone interview for the person being interviewed?

It lacks visual feedback.

While interviewing for a business position, Susan is asked by the interviewer why she chose to major in a useless field such as philosophy. What approach should she use in dealing with such a provocative question?

Rephrase the question in less inflammatory terms and provide an answer that highlights her qualifications.

Which technique is of particular importance when preparing for a group interview?

Researching the company and the job.

When asked by a job interviewer to describe how you dealt with a problem in your work, what is the best way to respond?

Select a problem that was not of your making and highlight skills in your solution that are valued by the organization.

Within 24 hours of a first job interview, it is essential to do which of the following?

Send a thank-you note.

When asked why she is looking for a job, Valeriya confesses that she was fired from her previous position. Which of the following are acceptable ways for Valeriya to explain the firing?

She made mistakes but has learned from them. The previous job was not a good match for her skills. She had a personality conflict with a supervisor.

How do situational interviews differ from behavioral interviews?

Situational interviews focus on the future, whereas behavioral interviews focus on past events.

Why is it bad form to show up for a job interview more than 10 minutes early?

Some recruiters dislike having job applicants loitering in the reception area.

Once you have arrived for an in-person interview, when do employers begin to judge you?

The moment they see you.

Which is a characteristic of an unsuccessful interviewee?

They respond neutrally to the interviewer's statements.

What is the main function of an initial interview?

To screen out less qualified candidates.

True or False: In an interview, a major part of someone's first impression of you is your appearance.

True

What is to be expected during a job-hiring process that involves multiple interviews?

Various kinds of interview questions. The need to maintain a consistent presentation to several interviewers. Repeated answering of the same questions.

Which are appropriate questions to ask in an interview?

What kind of challenges would I face in this job? What would I be doing on a daily basis? How would you describe the company's culture?

Under which conditions are you in the strongest position to negotiate for salary and benefits?

When you are well-informed about the usual salary and benefits for a position. When you feel you can walk away from an offer if it does not meet your needs.

What are the three key questions interviewers usually have in mind but typically do not ask directly?

Will the applicant be a good fit for the organization? What can the applicant do for the company? Why is this applicant better than the others?

What is the best practice for taking notes during an interview?

Write down the name of the interviewer during or immediately after the interview.

What are some advantages of interviewing over the phone?

You can consult a wide array of research materials in real time. You can take extensive notes. You do not have to wear nice clothes.

What is the advantage of bringing up weaknesses yourself rather than having an interviewer do it?

You can contextualize them in the best possible light.

For a job interview, what is preferable for women to carry instead of a purse?

a briefcase

What is another name for a group interview?

a cattle call

What is the most conservative clothing choice both men and women can make when dressing for an interview?

a dark suit

How you Blank______at a job interview is as important as what you say.

act

When is it best to negotiate for salary and benefits?

after receiving a job offer

What are important things to do when preparing for a video-recorded interview?

avoid cluttered backgrounds make sure your answers are thorough

In a video-recorded interview, your answers should Blank______. (check all that apply)

be thorough sound fluent

According to the Harvard Business Review, planning your career is akin to planning a political campaign and involves which of the following steps?

beginning early calculating how to win creating a detailed time line of tasks

Questions such as, "How did you handle a conflict with a superior?," or, "Describe how you solved a problem," are typically asked during which type of interview?

behavioral

In an interview, how should you respond if you are asked "Why are you looking for another job?"

by stressing the new opportunities you're looking for in a new job

You have an online interview scheduled with a prospective employer. What strategy will help to make sure your interview goes well?

conduct a practice video ahead of time to check your posture, gestures, and facial expressions

What long-term habits help you advance in your career?

continuing to network drafting your future résumé seeking mentors

A study by the Society for Human Resource Management found that nearly all human resources professionals felt that it was inappropriate for candidates to do what at a meal?

drink alcohol

Job applicants are most likely to make mistakes at which point of the job search?

during an interview

What behavioral quality demonstrates to an interviewer that you have the energy to do the job?

enthusiasm

What are things that successful applicants do as opposed to unsuccessful applicants?

express approval both nonverbally and verbally refer to the company by name make eye contact and smile

What sort of responses are appropriate during an online interview?

fewer than two minutes long

Unless you have good reasons to do otherwise, how many follow-up phone calls should you make after you have been interviewed?

one

It is common for applicants in situational interviews to be asked to do which of the following?

perform job-related tasks

Answers to the interview question, "Tell me about yourself," should focus on which aspect of a candidate's background?

professional strengths

What do most good interviewers try to do during the opening segment of an interview?

put the applicant at ease

Which type of questions are inappropriate to ask in an initial interview?

questions about salary and benefits questions that can be easily answered by your own company research questions that might indicate a dissatisfaction for the position you are interviewing for

It is important to bring extra copies of what document to a job interview?

résumé

Even though an interviewer cannot see you during a phone interview, speech experts recommend that you Blank______while speaking, to add warmth and personality to your words.

smile and gesture

What type of interview tests the way candidates perform under physical or psychological pressure?

stress

Which are appropriate things to write down in an interview?

the interviewer's name tips the interviewer gives you

The best way to prepare for a job interview is to learn as much as possible about what?

the prospective employer the interview process

In a four-interview system, the Blank______interview walks job candidates through their careers so far.

topgrading

It is often the custom for companies to give applicants Blank______to accept or reject a job offer.

two weeks

Which is a nervous mannerism that should be avoided during an interview?

using verbal spacers