C722 - Unit Quiz

1. At the end of a project, the project manager documents the ____________ that provide valuable insights into what went well and what went poorly on similar projects.

1. lessons learned

2. Examples of documenting ____________ include recording the different points of a project where rework was required and where additional resources were added.

2. lessons learned

According to the ____________, a project manager should avoid controlling tasks that take less than eight hours and should not let more than two weeks go by without checking in.

8 and 80 Rule

Which of the following is made up of the activities, methods, tactics, etc. that will be employed to meet business goals? Customer retention PMBOKs The project lifecycle A business strategy

A business strategy

Which of the following statements about project manager responsibilities is true? A project manager's primary responsibility is to manage organizational expectations. A project manager must manage people at all organizational levels as well as costs, expectations, procurement, and partners. A project manager needs to focus solely on managing project costs. A project manager's main concern is managing expectations.

A project manager must manage people at all organizational levels as well as costs, expectations, procurement, and partners.

Which of the following is important to understanding what others are saying both verbally and nonverbally and for effective project management? Active listening Formal communication Status Meetings Informal communication

Active listening

In which matrix structure is the PM's level of authority low to moderate? Balanced Functional Weak Strong

Balanced

The____________ is used for estimating project activity durations and it assumes that the estimates do not vary and time can be reliably estimated.

CPM

Which of the following processes includes activities such as reconciling vendor accounts, writing lessons learned, and receiving customer sign-off?

Closing

Which of the following is the two-way process where the people involved share and respond to ideas and information via verbal, written or nonverbal means?

Communication

Which of the following is the process of measuring how close actual costs are to the budget and then making changes in project execution as needed?

Cost management

Which of the following is an expense that is not typically considered part of the project and cannot be charged to the project?

Cost of business

Projects are important to organizations because they provide organizations with the opportunity to: Provide work opportunities to employees Provide managers with a clear direction Complete the on-going, daily activities that produce revenue and expenses Create or improve products and services

Create or improve products and services

Which of the following is a communication tenet for conflict resolution? Establish expectations for the team on what they are to do, how they should communicate with each other and what to do if there are issues. Ask people to keep their heads down and work without seeing the whole picture. Combine people of different skills and backgrounds. Set aggressive deliverables and schedules.

Establish expectations for the team on what they are to do, how they should communicate with each other and what to do if there are issues.

Which of the following processes includes activities such as acquiring and coaching project team members, managing stakeholders, and implementing the project plan?

Executing

Which of the following project management methods address issues of extraordinary uncertainty or complexity?

Extreme

True or false. The risk for failure on extreme projects is lower than other types of projects and presents a potential problem for successful completion.

False: Many unpredictable variables in an extreme project increase the risk for failure.

True or false. Traditional project management methods are effective with projects where the scope is likely to change.

False: Traditional methods generally depend on being able to reliably plan the project in advance and then execute the plan with minimal changes.

Which of the following is not a product that a project creates? Flu vaccine Computer Restaurant Filing documents

Filing documents

Which of the following is the amount of time an activity can be delayed without affecting the completion date of the project?

Float time

In which organizational structure does the PM have little or no formal authority? Functional Ad hoc Matrix Projectized

Functional

Which of the following processes involves tasks such as documenting the business need, defining the project, evaluating project proposals, and completing project selection?

Initiating

Which of the following is a challenge to effective project management? Better cost control Improved products and services Improved productivity Lack of clear and direct strategic alignment with the specific project

Lack of clear and direct strategic alignment with the specific project

At which level in the OPM3 is there more refined documentation, consistent management support, consistent execution, and efficiency across all projects? Level 5 Level 2 Level 3 Level 4

Level 4

Which type of organization has less clearly defined lines of reporting than other types of organizations? Functional Projectized Matrix Project Management Office

Matrix

____________ in a project schedule identify critical events and other activities that must be performed by specific dates before the project may proceed.

Milestones

Which of the following was developed in the 1950s and uses a statistical approach to estimate the time that will be required to complete project work activities?

PERT

Which of the following processes includes activities such as documenting customer requirements, estimating resource needs, and finalizing the project budget, etc.?

Planning

Which of the following is a disadvantage of the projectized organization? Policies and procedures may be applied inconsistently. Person with decision-making power is not always clearly identified. Project issues are not all given the same level of attention. Project is not managed holistically.

Policies and procedures may be applied inconsistently.

Which of the following is a disadvantage of the projectized organization? The person with decision-making power is not always clearly identified. Division of authority and responsibility is complex. Requests for assistance from other departments cannot easily be prioritized. Policies and procedures may be applied inconsistently.

Policies and procedures may be applied inconsistently.

Which of the following is a group of related programs which support a long term company goal or objective? Program Project charters Portfolio Project

Portfolio

Which of the following is the portion of the scope statement that defines the features and functions of the project outcome or deliverables?

Product scope

Which of the following were developed as a way to capture, codify and allow for the systematic growth of the knowledge base of the practitioners? Communication plans Certification programs Professional standards Status Meetings

Professional standards

Which of the following is an activity or group of activities to generate a new, unique product, service, or results to support a program? PMI Portfolio Project charter Project

Project

Who is responsible and accountable for managing the project to maximize the success of the project? Project Manager (PM) Stakeholder Subject matter expert Department supervisor

Project Manager (PM)

Which of the following establishes the expected scope, the expected cost, and the expected schedule for a project so you can you can tell when you deviate from it?

Project baseline

Which of the following is a disadvantage of the matrix organization? The approach is expensive because of the duplication of personnel. Project closeout tasks are often challenging, especially in strong matrix organizations. It is inefficient for projects requiring collaboration/cooperation between departments. Response to customer needs is slow and difficult.

Project closeout tasks are often challenging, especially in strong matrix organizations.

____________, project acceptance criteria, and technical requirements are common components of project scope statements.

Project constraints

Which of the following is a characteristic, function, or capability that must be present in the project's final outcome?

Project requirement

Which of the following defines the product of the project and contains information such as the project objectives and project deliverables?

Project scope

Which of the following are the concrete things you need to provide to the customer in order for the project to be complete?

Project-specific deliverables

Which of the following are temporary endeavors with a specified start and end date that exist to develop a unique product, service, or result? Projects Project managers PMBOKs Operations

Projects

Which of the following is a disadvantage of the matrix organization? Project team members have more anxiety about the future. Administrative personnel are duplicated in each project team. Project team organization is inflexible and difficult to change. Requires significant cooperation and coordination between and among functional departments and project managers.

Requires significant cooperation and coordination between and among functional departments and project managers.

Which of the following is a commonly used pictorial representation of resources required at specific time in the project life?

Resource histogram

What are agile project management methods supposed to be as a of result changes in customer needs and the project environment?

Responsive

Which of the following is defined as any uncertainty in an event or condition that may impact the scope, schedule, cost or quality associated with the project?

Risk

The process of reviewing every aspect of the project to identify what risks may occur is called

Risk Planning

Which of the following response strategies involves identifying potential risks during the planning process and setting a path to circumvent the risk?

Risk avoidance

Which of the following focuses on surviving the risk by deferring or reducing the impact?

Risk mitigation

Which of the following is a chart used to list all external, technical, or organizational risks and assigns scores for probability and severity?

Risk register

Which of the following completes this statement: A project is successful if it meets the triple constraints of scope, ________, and budget? Planning Initiating Closing Schedule

Schedule

Which of the following occurs when there are additions to the project scope that are not subject to the formal scope change process?

Scope creep

Project objectives should be ____________, measurable, achievable, relevant, and time-based. General Flexible Inaccessible Specific

Specific

Which of the following is a disadvantage of the functional organization? Policies and procedures may be applied inconsistently. Lines of authority are unclear. The organization has difficulty utilizing resources across functions. It is difficult to share knowledge and experience between functional specialists.

The organization has difficulty utilizing resources across functions.

Which of the following is an advantage of the projectized organization? The PM must have enough work to keep SMEs busy full-time or risk losing them to another project or functional area Subject matter experts are available to work on multiple projects. Customer issues are responded to quickly. The organizational structure is simple, flexible, and easy to understand.

The organizational structure is simple, flexible, and easy to understand

Which of the following is an advantage of the projectized organization? Customer issues are responded to quickly. The organizational structure is simple, flexible, and easy to understand. Departmental work is easily prioritized by identified departmental authority. Project team organization is more flexible.

The organizational structure is simple, flexible, and easy to understand.

Of the items listed here, which one is a benefit of the iterative planning process?

The project can be cancelled after any phase.

Which of the following is an advantage of the functional organization? Project team members have less anxiety about the future. There is flexibility in the use of staff. The project manager has full authority. Resource balancing between projects is simpler and more efficient.

There is flexibility in the use of staff.

Which of the following is an advantage of matrix organizations? SMEs are in daily contact with other SMEs and can share technical knowledge easily. Division of authority and responsibility is simple and straightforward. There is more opportunity to have access to the most appropriate SME. Equipment and personnel may be hoarded to ensure access to those resources.

There is more opportunity to have access to the most appropriate SME.

Which of the following is used most often to develop early cost approximations?

Top-down estimation methods

Which of the following project management methods requires that significant planning is completed in advance?

Traditional

True or false. The work breakdown structure separates project deliverables into activities and tasks to be completed in order to ensure deadlines are met and that the project is completed as expected.

True: The WBS separates deliverables into discrete tasks in order to meet project deadlines.

Which of the following is an aspect of a project that must be assessed during the planning process to ensure that a project is a good match for traditional project management methods?

Volatility

Which of the following project management methods is used in software/hardware development and has a process that flows in a logical, linear fashion?

Waterfall

During what kind of meeting does each leader speak to the status of their work and project risks, and explain the status of any mitigation activities? Monthly customer meeting Monthly management project review Internal management project review Weekly internal status meeting

Weekly internal status meeting

Which of the following ensures that everyone understands what has to be delivered and who is responsible to do what when? Customer status reports Internal management project reviews Team status reports Work breakdown schedules

Work breakdown schedules

If you are a functional manager who also serves in the project manager role, what are you called? Working project managers Sponsor Dedicated project managers Stakeholder

Working project managers

The _________________ method of project management has been developed for use on projects where the end product is not clearly defined in advance.

agile

A __________ budget distributes costs across the time periods of the project.

calendarized

A typical example of ____________ in a project is the involvement of many different people, many different materials, and many different outcomes.

complexity

When monitoring detects changes that need to take place,_______________ activities are/is required.

controlling

A _________________ is characteristic of a project in need of extreme project management methods.

high level complexity

Any variances from the ____________ will be compared with the baseline requirements and approved changes once a project is completed.

initial cost, schedule, or deliverables

The project baseline is critical as it reminds us of our initial assumptions and allows us to ____________ when we move away from where we started.

make educated decisions

Which of the following creates a baseline for measuring progress as well as a roadmap for determining how to get the job done?

planning

The sum total of all expenses directly charged to the project is called the ____________.

project cost

A decrease in the original ____________ may make it possible to increase the project scope and/or add materials or resources that make it possible to speed up the project schedule.

project costs

Lessons learned from prior projects should be a primary source for use in the ____________ of a project.

project defining and project planning phases

Budget are created through the careful and complete documentation of the assumptions that come from the ___________ phase.

project planning

A timeline that specifies when the project begins and when it is supposed to end is called a ____________.

project schedule

Increased labor costs that ensure that a project is completed on time may be the result of a shortened ____________.

project schedule

A decrease in the ____________ can lead to a shortened project schedule and/or lower project costs.

project scope

The _____________ uses experience from prior projects to estimate the overall cost of the current project.

ratio method

A linear path and sequential steps are defining characteristics of ___________ project management methods.

traditional

One of the major____________ that can be associated with a project is when the customer is unable to fully define the desired outcome of a project.

uncertainties