Career Achievement - Chapter 7

competency-based

"So Mr. Purdew, you happen upon two employees arguing in front of some customers. What is your approach to handling this situation?" This sort of question would be found in a ________ interview.

standard

"So Ms. Cannon, why do you want to work here?", would be a question asked during a _______ interview.

competency-based

"So Ms. Spearman, you receive notice that a shipment was mishandled for the fourth time. What would be your approach to addressing these sort of issues?" This sort of question would be found in a ________ interview.

say that you want to do the work say thank you

At the end of an interview, don't forget to ______.

business

Attire that consists of something between blue jeans and a formal suit is called ____________casual.

They are the perfect setting to convey your skills in a controlled way. Increasing your confidence. Requiring your preparation, execution, and follow-up.

Benefits of conducting a mock interview include:

attire that falls between blue jeans and a formal suit

Business casual is best described as ______.

True

True or false: At the beginning of most interviews, you know exactly what the employer will probably ask.

False

True or false: During lunch or dinner interviews, if the employer orders an alcohol drink, it is fine for the interviewee to do the same.

one month for every $10,000 in salary

What is one rough estimate of how long your job search will take?

be ready to answer understand time zones use a stable phone line

Identify a few helpful tips when it comes to phone interviews.

answer the questions within about 2-3 minute window give specific examples when answering questions

Identify a few tips for having a good interview.

Who do I report to? Why is the position open? When do you plan on making a decision?

Identify any "right" question to ask during an interview.

True

True or false: It is customary to negotiate benefits AFTER the job offer is made to a person.

True

True or false: It is customary to send a "thank you" message for an interview, the same day or next day of the interview.

False

True or false: Prior to the interview, it is not acceptable to contact the employer.

that you have ventured out of your comfort zone

What does negative mind chatter signify?

request a second interview

When a few really good applicants are just too similar to decide on, sometimes an employer will _______.

make a person choice

When presented with an illegal question, a person should _____.

preparing in advance for the interview

Which of the following steps for the interview seems to be the most important?

stand until asked to sit down

When a person walks into the office to meet with an employer, the candidate should ______.

structured

When every candidate is asked the same questions during the interview process, this is called a _____ interview.

service products price

"Companies must differentiate themselves in one of thee things - _____, _____, or ____", is a maxim used to describe the marketability of a company but may be applied to an interview because the applicant must be able to differentiate themselves from competing applicants.

must also differentiate themselves during the interview

"Companies must differentiate themselves in one of three things - product, price, or service", is a maxim used to describe the marketability of a company but may be applied to an interview because the applicant ______.

nondirective

"Jenny describes her research to a group of scientists as she stands next to her poster." This is an example of a ______ interview.

technical

"Mr. Brooks, looking at this schematic, were is the alternator located for this model vehicle?", asks the employer. This is an example of a ____ interview.

stress

"Ms. Amygdala, what makes you think you have what it takes for this job?!", asks the aggressive employer. This is an example of a _____ interview.

stress

"Ms. Amygdala, you see a nurse improperly add 100 units of insulin to a patient's peripheral IV line. You have 5 seconds to answer as to what to do next!", asks the employer. This is an example of a _____ interview.

technical

"Ms. Yantz, please show me how to use a micropipetter and convert 0.2 milliliters to microliter", asks the employer. This is an example of a ____ interview.

a presentation of your portfolio that contains samples/demonstrations of skills

A nondirective interview is best described as ______.

a group of people doing the interview

A panel interview will consist of ______.

mock

A practice interview where maybe friends ask you questions to allow you to practice your responses is called a(n)_______ interview.

illegal

A question asked by an employer during an interview that results in successful litigation is called a(n) _________ question. An example could be: "Who did you vote for in the last election?"

decide between a few really good applicants

A second interview is sometimes needed for employers to _____.

send a thank you message the same day or next day check on the job status in about a week

After the interview is over, it is customary to _______.

Do you like your current boss?

All of the following are likely interview questions except

their cafeteria facilities.

All of the following are topics to investigate before an interview except

the employer is not allowed to ask or it can result in legal action

During an interview, an illegal question is considered one that ________.

a list of completed tasks a collection of grades a collection of recommendation letters from professionals

During an interview, identify any of the following that yields "proof" of skills to the employer.

no emotions

Franklin enters a prospective employer's office for an interview and gives a solid handshake. Franklin waits to be asked to sit down then maintains eye contact while they talk. Franklin maintains a focused tone and manner about him, showing no signs of pleasure or discomfort. What about this story could negatively impact Franklin's success?

What is the next step in the process? What other departments would I work with? What is the typical day like in the position?

Identify any "right" question to ask during an interview.

positive attitude eye contact comfortable presence

Identify any behavior that tends to be helpful during the first impression and interview.

research the company's hierarchy predict the questions that will be asked surf the company website/social media learn about the local area

Identify any of the following that would make good sense to do prior to an interview.

Why do you want to work here? What are some of your strengths and weaknesses?

Identify some common questions found in a standard interview.

Are you a United States citizen? Do you have any disabilities?

Identify the illegal questions.

How old are you? Have you ever been arrested?

Identify the illegal questions.

take complete responsibility for any failures because it is your responsibility to test it prior to the interview

If using some form of technology that goes wrong for the interview process, you should _______.

each candidate receives the same questions

In a structured interview, ______.

panel

It is not uncommon for a group of people to interview a candidates. This is called a ______ interview.

meal options could impose challenges a person must show proper manners how the applicant engages the serving staff are all variables

Lunch or dinner interviews can be tricky because _______.

screening

On the day of the interview, about 100 applicants file into a large room where they each pass through a series of people asking questions. By the end of the day, about 10 people are left. This is called a _____ interview.

Listen carefully Answer honestly Have a calm closing

Order the following based on the simple steps in answer interview questions effectively.

1. Prepare for interview 2. Give a great first impression 3. Face-to-face conversation 4. Have a good closing 5. Discuss "follow up" details

Order the steps involved in a successful interview.

in the first 15-30 seconds

The data suggests that a person's first impression is generated _______.

Answer correctly and you might lose the job. Tell a lie and you might lose in other ways. Choose to litigate and lose the job for sure regardless of the outcome.

The real life consequences of answering an illegal question may include which of the following?

False

True or false: Really, there isn't much a person can prepare for an interview. It isn't like a person will know the questions that will be asked of the candidate.

a copy of your resume in a padded portfolio along with a pen

What essentials might you need at an on-site interview?

time zones

When it comes to phone interviews, you should be most concerned with _______.

after the job offer is made

When should questions regarding benefits/salary be asked?

I enjoyed my finance and administration classes and did well in all of them. I also interned in your firm to make sure I was committed. (~1 minute)

Which of the following answers to the following interview question is best based on using STAR, SAR, and/or PAR? "So, Marco, what made you want join our financial firm?"

I enjoyed my biology and math classes and earned high scores in all of them. I also shadowed doctors to make sure I was really committed. (~1 minute)

Which of the following answers to the following interview question is best based on using STAR, SAR, and/or PAR? "So, Tate, what made you want to be come a medical doctor?"

A person quantifies their skills by completed projects and/or grades.

Which of the following best satisfies an employer's question concerning a person's skills for a job?

mathematical skills

Which of the following does not provide evidence of administrative skills?

Your professional voice saying your name and your current unavailability, please leave a message.

Which of the following is an appropriate voice message for prospective employers to hear?

A large number of applicants are "speed interviewed" to narrow down the applicant pool.

Which of the following is an example of a "screening interview" process?

Tell me about yourself.

Which of the following is consider the MOST popular interview phrase/question?

it sets the tone for the interview

Which of the following underscores the most important aspect of the "first impression" during the interview process?