cfa culture card
employee promise
At Atlanta Hwy, our Team Members are the most important resource in our service commitment to our guests By applying the principles of honor, dignity, and respect we nurture and maximize talent to the benefit of each individual and the company Chick-fil-A Atlanta HWY fosters a work environment that is positive, where quality of life is enhanced, and individual aspirations are invested in
golden standard #2
I am always responsive to the expressed and unexpressed wishes and needs of our guests
golden standard #3
I am empowered to create unique, memorable, and remarkable experiences for our guests
golden standard #7
I am proud of my professional appearance, language, and behavior
golden standard #8
I am responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment
golden standard #1
I build strong relationships and create Chick-fil-A guests for life
golden standard #4
I continuously seek opportunities to improve myself and our systems
golden standard #6
I create a work environment of teamwork and service so that the needs of our guests and each other are met.
golden standard #5
I own and immediately resolve guest problems or seek someone who can
culture card #5
both attitude and greatness have routine
culture card #3
feedback and accountability should be celebrated and anticipated
vision statement
growth by uncompromising excellence
culture card #2
we do the right thing and we do it with excellence
culture card #1
we proactively serve with urgency
culture card #4
we rise up by lifting others