CGCC Mortuary Sciences - Compendium Management & Merchandise

a gasket sealed container used as either as insert into a casket or as a shipping case

Ziegler case

an exterior finish in which the casket surface is coated with a substance that wrinkles as it dries is

a crinkled finish

Corrugated fiberboard is a material used in casket shell construction that is classified as

a wood by-product

a burial vault which is closed by placing the dome over the base

air seal

a transfer container which consists of a wooden tray with a corrugated cover

an air tray

the component part of the throw that hangs down into the body of the casket

apron

a printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements

arrangement form

any pricing method would be based on

average overhead per adult formula, mark-up on wholesale casket cost, wholesale casket cost

the sum of a group of sales figures divided by the number of units

average sale

masselin is a casket

backing material

a non-movable handle consisting of lug only (designed so that the bar and arm are part of the lug)

bail handle

the body of the casket includes the

base molding

a procedure that shows separately the price of the services to be rendered and the price of the casket

bi-unit

an alloy of copper tin and sometimes zinc

bronze

the rim is part of the casket

cap

a device upon which caskets are placed on top of the other for display

casket rack

which of the following is lining material that is used in casket construction

crepe

not a part of the preselection room procedures

discussing the advantages and disadvantages of each unit

a component of the casket handle is the

ear

The grouping of 3 or 4 caskets used to educate the selecting clientele in casket construction

educational grouping

cloth covered exterior has raised designs above the surface of the material

embossed

Wood that has been shredded into spaghetti like strings or thin shavings

excelsior

the part of the casket interior which folds out over the top body molding for aesthetic purposes

extend over

the obtaining and maintaining of adequate work space and funeral equipment

facilities management

an area set aside in a cemetery for several grave spaces usually containing two four or six grave spaces

family plot

a material primarily used as a backing material in the construction of caskets is

fiberboard

the efficient utilization and adequate regulation of all revenue, expenditures and capital rights

finance mangagment

a price determination method whereby the casket cost in multiplied by a constant factor

fixed multiple pricing

a method of pricing which places a price on three separate items of service

functional

a procedure by which charges are broken down into several major components

functional pricing

which of the following methods of figuring the price of an adult formula funeral the adult formula being the traditional funeral with a casketed body present

functional, unit, bi-unit

the purchasing, pricing, display, and sale of merchandise items specific to the funeral service

funeral merchandise

The process of coating ferrous metals with zinc is

galvanizing

the number of sheet in ferrous metal necessary to equal approximately one inch of thickness

gauge

the thickness of a ferrous metal casket is measured in

gauge

a casket that is completely sealed by fusion or soldering so that it is "air tight" is said to be ___________ sealed

hermetically

vaults are measured by

inside dimensions

crushed is known as a casket

interior style

all ferrous metals used in casket construction contain

iron

a pricing procedure which places a price on each and every item of service and merchandise

itemization

example of lining material used in casket construction

linen weave

in the construction of swing bar hardware the arm attaches the bar to the

lug

the part of the handle which is attached to the casket

lug

the distinct process consisting of planning, organizing, actuating, and controlling performance to accomplish established objectives

management

the achieving of economical orderly and adequate distribution of products and services

marketing management

an example of backing material used in casket construction

masselin

the total of all sales divided by the number of sales

mean sale

the middle sale when sales for a given period of time are arranged in order of their increasing value is

median scale

a source of income in the funeral business

non-formula services

an eight-sided casket

octagon casket

the planning organizing actuating and controlling of office work

office management

the thickness of a non-ferrous metal casket is measured in

ounces per square foot

the obtaining and maintaining of a satisfactory and satisfied work force

personnel management

The wedge shaped portion of the cap of a casket at each end of the crown

pie

an advantage of bi-unit pricing method

places realistic value on the casket

which of the following is a disadvantage of itemized pricing?

possible elimination of certain items of service resulting in loss of overhead recovery

not a material used in construction of a burial vault

pressed wood, steel, concrete

a division of the total into four intervals, each one representing one-fourth of the total

quartile

another name for the ogee of the casket shell

rim

the document between the seller and the buyer stipulating the items furnished the price of said items and the terms of payment

sales contract

an interior material found in caskets that has a smooth shiny face and is dull on the back is

satin

example of a grave liner

sectional box

the portion of the funeral home which contains caskets and other funeral merchandise displayed for sale

selection room

The base molding is a part of the casket

shell

the crown and ogee are part of the casket's

shell

a gathered type of casket interior made on a sewing machine with a multiple number of needles usually 7 to 9

shirred

an example of a padding material used in casket construction

shredded paper

A casket constructed of cherry is a

solid wood casket

Birch is used in casket construction to manufacture

solid wood caskets

a casket which has sides that are vertical or at right angles to the bottom

state casket

a non-movable handle that extends all the way around the casket

stationary bar handle

the main purpose of grave liners is to provide

support from the earth load

when the interior material is tightly stretched across the panel of the casket

tailored

a strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored

the gimp

the part of the casket hardware that covers the exposed ends of the bar

the tip

the rubber gasket used on sealer caskets is generally compressed between the rim flange and the

top body molding flange

a style of casket interior created by placing a padding material between a lining material and a backing material with subsequent stitches taken forming small raised puffs

tufted interior

For each extra "X" in width, the interior increases by

two inches

a pricing method which creates a total price for all services and the casket

unit

A procedure which creates one total package for both services and merchandise is

unit pricing

the metal used in the shell of a 20-gauge steel casket

1/20 inch thick

it is recommended that a casket selection room carry a minimum of

12 caskets

the width of oversize caskets are indicated by X's and each X indicates an increase in width by

2 inches

What is the minimum number of people required to conduct an American Legion funeral service?

21

a wood state casket labeled 6/6XXX would measure in 6 feet, 6 inches, and _________ in width

28 inches

if a manufacturer's standard metal casket is 23 inches wide what would the width of XXX casket be

29 inches

adult caskets normally increase in length by

3 increments

most infant caskets increase in length in increments of

6 inches

the length interior of the standard adult wood is

6/3

the length of a standard adult wood

6/6

That portion of the casket hardware which is grasped by the casket bearers when carrying the casket

Bar

Tailored style of a casket

Interior

a type of casket interior style in which the casket material is drawn together, in parallel fashion with a specific sewing process

Shirred