Ch. 11 Business quiz final

Title VII of the Civil Rights Act of 1964

prohibits discrimination on race, religion, sex, creed, or national origin in matters such as hiring, firing, training, and compensation.

Recently, businesses have experienced debate over _____________, the practice of discriminating against a dominant or majority group of persons. This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

reverse discrimination

The primary reason that companies do performance appraisals is to improve worker performance. TF

True

Union rules and company policies can make the recruitment process more difficult. TF

True

What is an advantage of hiring contingent workers?

It is good strategy if the economic climate is uncertain

An advantage of hiring from within is that it improves employee morale. TF

True

Employee training focuses on short-term skills, while employee development focuses on long-term abilities. TF

True

Human resource management is the process of deciding the number and types of employees your business needs, and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. TF

True

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees and a trend to outsource jobs, even though there are skilled employees who are willing to work. TF

True

One challenge faced by today's human resource managers is the fact that workers overseas often work for lower wages and are subject to fewer laws and regulations. TF

True

Which of the following is a challenge that is facing the human resource managers of today?

a shift in employee attitudes toward work

The Civil Rights Act of 1991

allows victims of discrimination to seek punitive damages

A _________________ is a check of a potential employee's work record, academic record, credit history, and recommendations.

background investigation

Which of the following is an external recruitment source?

college placement bureaus

The selection process may include a(n) _______________, where employment is only guaranteed for a specified period of time, until either a permanent offer is extended or the employee is discharged.

probationary period

The last step of the human resource planning system is to

establish a strategic plan for recruiting, selecting, training, appraising, compensating, and scheduling the labor force.

Which of the following statements about home-based work is most accurate?

home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers.

A __________ is a two-part process. One part explains what an employee would actually do at various jobs.

job analysis

Pre-employment physical examinations are

legal in some states, but only if given to everyone applying for the position

When creating a job description, the HR manager may include

the specific responsibilities of the job