Ch 5 Test (Understanding the Workplace Team)

train on different tasks

Effective teams allow members to:

a team norm.

Not talking about the details of a project that the team is working on is an example of:

All teams have one thing in common - there is a common goal, and everyone is working toward that goal.

True

Leadership in some form is a natural progression in any career.

True

norming

At which stage of team development do members know each other better, listen, and appreciate what each member has to offer?

performing

At which state of team development do members trust one another enough to work independently?

have a matrix structure

Cross-functional teams:

A summarizer on a team interprets ideas and gives examples so that the whole team understands the ideas better.

False

A team member should never apologize when he or she is in the wrong.

False

As a team member, you should always wait to be asked to take on a role even if you recognize a task that needs to be done.

False

Because of groupthink, it is important for team norms not to be followed.

False

Conflict on a team is always bad and should be avoided.

False

Project teams are on going teams (their assignment does not end)

False

Teams in a business setting are not similar in any way to sports teams.

False

Teams in an organization are rarely used but are effective.

False

The role of vice chairperson is an informal role on a team.

False

Virtual teams are effective but are expensive for an organization.

False

-more job satisfaction -improved performance -a greater likelihood of staying with the company

For employees, belonging to an effective team can result in:

-listen well to everyone -demonstrate a positive attitude -try to understand everyone's point of view

In a team meeting, you should:

initiator

Maria is the team member who offers ideas and suggestions that help the team keep moving. er informal role is:

less predictable than ongoing work.

Projects are

brainstorming

To come up with innovative ideas, teams should try:

establish a rapport with them

To help motivate team members, leaders should:

mind mapping

To visually represent a problem, help clarify points, and help yourself see an issue differently, you should use:

Employees who serve on effective teams enjoy having greater responsibility.

True

For a team to be effective, each member needs to take responsibility for the team's success or failure in reaching its goals.

True

The leadership style of a leader determines much of the process of the team.

True

-can save time -can save money -may consist of people in the same building

Virtual teams:

Openness

What should leaders model to encourage an open, cooperative, and collaborative environment?

mistrust

When members of a team perceive that another member is not doing his or her work, what is the result?