ch 8

A nurse states the following to another nurse who is constantly forgetting to wash hands between clients: "It looks like you keep forgetting to wash your hands between clients. It's really not safe for your clients. Let's think of some type of reminder we can use to help you remember." This communication is an example of what type of speech? Therapeutic Nonassertive Assertive Aggressive

Assertive

A family has lost a member who was treated for leukemia at a nursing unit. The nurse provides emotional support to the family and counsels them to cope with their loss. Which quality should the nurse use in this situation? Pity Sympathy Empathy Indifference

Empathy

The nurse is visiting a hospice client in the client's home. The client is explaining difficulties with a home infusion pump. By making statements such as "I see" and "go on" during the conversation, the nurse is using which therapeutic nurse-client communication technique? Encouraging elaboration Reflection Restating Clarification

Encouraging elaboration pg 166-167

A nurse is communicating the plan of care to a client who is cognitively impaired. Which nursing actions facilitate this process? Select all that apply. The nurse gives lengthy explanations of the care that will be given. The nurse maintains eye contact with the client. The nurse keeps communication simple and concrete. If there is no response, the nurse does not repeat what is said and takes a break. The nurse shows patience with the client and gives the client time to respond. The nurse communicates in a busy environment to hold the client's attention.

The nurse maintains eye contact with the client. The nurse shows patience with the client and gives the client time to respond. The nurse keeps communication simple and concrete.

Which is an open-ended question? "Do you take this medication daily?" "How many tablets do you take at one time?" "When was the last time you had your prescription refilled?" "Why did the health care provider prescribe this medication for you?"

Why did the health care provider prescribe this medication for you?"

A nurse is preparing to provide discharge instructions to a postpartum client regarding infant care. Before beginning the education session, the nurse should: ask the client's partner to leave the room to allow the client to focus. ask all visitors to leave the room. ask the client if she is able to read. eliminate as many distractions as possible.

eliminate as many distractions as possible.