CH 8: Office Equipment and Supplies
patient records are not stored on the hard disk drive of a computer. what are three ways you could give a copy of those records to a consulting physician?
CD-ROM external hard drive jump drive
explain how to calculate a unit price
divide the total price of the package by the quantity/number of items
list three stopes in troubleshooting a problem with a piece of equipment
eliminate possible simple causes of a problem. consult the equipment manual. call the manufacturer or the place of purchase for additional assistance
how does a surge protector help maintain a computer system?
if the voltage rises above 120volts a surge protector helps prevent it from destroying the computer
what are the benefits of faxing a document
it can send an exact copy of a document to a recipient within minutes and the cost for sending a fax is the same as for making a telephone call to that location
compare a mouse and a touchpad
mouse: has two or more buttons on top and sometimes a rolling ball on the bottom touchpad: small flat device that is highly sensitive to touch
what tasks are likely to be included in the medical assistant's responsibilities for maintaining supplies?
overseeing the flow of supplies bought and used, calculating the budget for supplies, selecting supplies and vendors, following correct purchasing and payment procedures and storing the goods properly
list items that are important to include on an inventory card.
product, vendor and date of purchase.
what procedure should you follow when receiving a supply shipment?
record on the inventory card/record page the date received and the quantity of each item. report any errors to the vendor immediately. check the invoice against the original order and packing slip.
explain how inventory cards and colored adhesive flags can be used to track supplies that must be reordered.
red-needs to be ordered yellow- has been ordered
you notice that some items are always running out. what might you do to handle this situation?
rethink the subcategory those items are in and put them into a more accurate one
why is using a check writer safer than hand writing a check?
the name of the payee and the amount of the check, once printed, cannot be altered
why might it be a good idea to take a computer course at an adult school or community college every few years?
to stay up to date with new software and applications
what are three sources of information you might turn to if you are having problems using a software program?
tutorials, documentation, classes and technical support
describe how to establish an online account for ordering supplies.
type in name and address correctly, carefully select appropriate merchandise. after completed selections, the online service will display the order, check that all information is accurate then place the order.
