Ch.10 quiz

There is a standard approach to butchering a steer. Once the steers are butchered according to the agreed upon method, butchers are able to provide one customer with a 2-inch thick T-bone steak and another with thin pieces of steak for making fajitas. After standardized preparation, the meat is tailored to meet individual needs and desires. This is called: individualized production niche manufacturing mass customization production-to-order just-in-time production

mass customization

Electronic data interchange (EDI) is an important communications tool for: just-in-time flexible manufacturing systems manufacturing resources planning supply chain management PERT charts

supply chain management

_____ uses a computer to design and test new products and modify existing ones. Flexible manufacturing system Materials resource planning Just-in-time design Computer-aided design Computer-aided manufacturing

Computer-aided design

Which of the following is a disadvantages associated with the flexible manufacturing system (FMS)? Changes to the FMS can be made with little expense. An FMS can easily be reprogrammed. An FMS is initially expensive. An FMS provides consistent quality. An FMS can create to customer specifications.

An FMS is initially expensive

Which of the following statements about reverse auctions is true? Large manufacturers do not engage in reverse auctions. There are no risks associated with reverse auctions. Reverse auctions are an effective procurement process for critical production materials. None of the above statements about reverse auctions is true. In a reverse auction, potential suppliers bid against each other.

In a reverse auction, potential suppliers bid against each other

_____ is the technology involved in designing, constructing, and operating computer-controlled machines that can perform tasks independently. Automation Computer-based manufacturing Process manufacturing Mechanization Robotics

Robotics

_____ management emphasizes the use of quality principles in all aspects of a company's operations. Quality teamwork Total quality Total commitment Cultural quality Critical quality

Total quality

One of the biggest shortcomings of Gantt charts is that they: cannot be used to identify bottlenecks respond so quickly to changes in the external environment assign three time estimates for the completion of each task cannot be used for simple tasks are static

are static

PERT charts differ from critical path method (CPM) in one important way. PERT charts _____, and the CPM does not. can be used in service organizations; and CPM cannot assign three time estimates for each activity do not help managers locate possible production delays assign one time to finish each task are based on the use of quality principles

assign three time estimates for each activity

The letters CAD stand for: continuous art documentation centralized art design competitive ad designer commercial-art design computer-aided design

computer-aided design

Staples, the office supply chain, allows its business customers to purchase all of the office supplies they need through the Staples Web site. Businesses that use this service are engaged in: e-tailing e-procurement computer-assisted buying e-management of inventory You Answered Internet purchasing

e-procurement

A German company specializes in building laboratory rooms for handling dangerous viruses and bacteria. Each room is designed to have a completely separate life support system that allows the users to examine and identify the viruses and bacteria without contaminating any other area. What type of a layout would be used to construct such a room? customized process stationary fixed-position static

fixed-position

The goal of inventory management is to: buy as much as possible hold as much as possible in stock hold down costs and maintain accurate levels of inventory maintain quality control always buy the cheapest raw material

hold down costs and maintain accurate levels of inventory

Production and operations management involves three main types of decisions that are made at three different stages. The final stage of operations management focuses on: production planning production control inventory control improving production and operations the establishing of critical paths

improving production and operations

Business process management (BPM): is accurately described by all of the aboveLEARNING OUTCOME: 8 RATIONALE: The other alternatives contain important elements in today's production and operations management. is roughly the equivalent of office management can only be used with mass production strategies automates and integrates activities between suppliers and manufacturers involves breaking a complex product, service, or process into smaller pieces that can be created independently and then combined quickly to make a whole

involves breaking a complex product, service, or process into smaller pieces that can be created independently and then combined quickly to make a whole

The Japanese inventory system that minimizes inventory costs and provides those inputs as they are needed for a particular production run is called the ______ system. materials requirement controlled assembly perpetual inventory raw materials coordination just-in-time

just-in-time

The physical arrangement of a production facility is called its: capacity resources process plat layout

layout

Many companies keep a continuously updated list of inventory levels, orders, sales, and receipts. This is called a(n) _____ inventory. coordinating month-to-month perpetual just-in-time all-encompassing

perpetual

Which of the following is NOT a characteristic of an intermittent process? standardized products low volume short production runs high variety custom orders

standardized products

The _____ is a list of components and number of each needed for file cabinets that a manufacturing company will produce. material plan finished product bill of materials bill of lading make-or-buy decision

bill of materials

A few years ago, when Coca-Cola introduced Fruitopia beverage, it spent $30 million and set what it thought was achievable sales goals. Since its introduction, Fruitopia has not been able to achieve its sales goals and has lost money for Coke. According to the concept of _____, Coke should delete the product. manufacturing consolidation manufacturing compression lean manufacturing removing the fat concentrated manufacturing

lean manufacturing

After product specifications are set, a company must decide whether to purchase or manufacture the parts that it needs. This is called a(n) _____ decision. make-or-buy buy-or-manufacture make-or-storeRATIONALE: Outsourcing is the purchase of items from an outside source rather than making them internally. order-and-deliver purchase-or-manufacture

make-or-buy

There is a facility in California that takes off-the-shelf Ford Mustangs and hones them into high-performance vehicles. The assembly line at this facility is simply a line of cars on hand-pushed carts that are moved from station to station, but many of the operations that are typically performed in an assembly plant do take place here. Using this system the company has turned out over 8,000 vehicles, more than any other American specialty vehicle manufacturer. This is an example of: niche manufacturing mass customization just-in-time production mass production individualized production

mass customization

Beyond all the publicity around a recent government audit about the lack of oversight by the Federal Aviation Administration (FAA) is another problem that has not received much publicity. Quality control is not being maintained when an airline engages a contractor to work on an engine, who in turn signs up a subcontractor to work on one part of the engine. This example represents a problem with: remarketing insourcing demarketing outsourcing unbundling

outsourcing

During production planning, the operations manager must make decisions about all of the following EXCEPT: product design You Answered site selection resource planning the type of production process that will be used facility layout

product design

The three main types of facility layouts are: intermittent, process, and customized fixed-position, variable, and product product, service, and process product, process, and fixed-position You Answered process, product, and service

product, process, and fixed-position

When a thermometer manufacture combines glass tubing, mercury, red dye, paint, plastic, and metal to make thermometers, it is an example of: distribution production marketing intangible goods materialization

production

What management function is production manager Cedric Stein using when he orders aluminum component parts (bumpers, drive trains, etc.) to be used in the production of Audi cars in Audi's Neckarsulm plant? recruitment purchasing coordination delivery materials requirement planning

purchasing

Operations management is: how the firm is managed on a day-to-day basis the process of turning product research into new product development a part of marketing a combination of strategic and tactical management activities the management of the production conversion process

the management of the production conversion process

Rego-Fix is a metalworking manufacturing company in Switzerland. The company primarily manufactures grinding machines in different size ranges. Rego-Fix has reduced setup time and change-over costs through the establishment of small, self-contained production units with teams who produce specific machines on small assembly lines. Rego-Fix uses: cellular manufacturing work station production MRP manufacturing modified job-shop manufacturing business process management

cellular manufacturing