Ch2 OB

When Martin has perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of

CWB

An employee who values tradition and comformity over achievement will be more than happy to work on a holiday or to miss a child's game

False

Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction

False

Job satisfaction has negative association with OCB and a positive relationship with CWB

False

Organizational commitment exists to the degree that the person is satisfied with his or her job

False

------ programs help employees to integrate, assimilate, and transition to new jobs

Onboarding

------- is the extent to which an individual identifies with an organization and commits to its goals.

Organizational commitment

A manager should use Schwartz model to understand employees and assign them tasks that are consistent with their values

True

Attitude have 3 components: affective, cognitive and behavioral

True

Intentions are influenced by the 3 general motives in Ajzen's model: attitude toward the behavior, subjective norm, and perceived behavioral control

True

Schwart's model suggests that

Values may conflict with each other

Personal attitudes affect ----- via-----

behavior, intentions

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting a smoker. You intention reflects the ------- component of your attitude toward people smoking on campus

behavioral

The ------- model suggests that managers should monitor employees' perceptions of fairness

equity

Examples of organizational citizenship behavior (OCB) include all of the following except

not expressing interest in the work of others

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract

Asking for frequent feedback is a way to foster engagement in the workplace

true

Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding 2 or more conflicting cognitions.

true

Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one or more other aspects.

true

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. he believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

universalism