Chap 2: Group Development T/F
t
Groups resolve primary tension by being positive and energetic, patient and openminded, and well prepared. a. True b. False
f
Groups should avoid discussing hidden agendas openly in order to avoid member embarrassment and the potential for interpersonal conflict. a. True b. False
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Hidden agendas occur when a member's private goal conflicts with the group's goal. a. True b. False
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When a group is having difficulty deciding and the leader has the right to make the final decision, the group is abiding by a status norm. a. True b. False
f
When a highly disruptive member prevents a group from achieving its common goals, a group should use the following strategies in the following order to deal with the troublesome member: confront, exclude, and accept. a. True b. False
f
When group members expect and receive an agenda in advance of meetings and follow the agenda during meetings, they are abiding by an interaction norm. a. True b. False
t
When there is enormous pressure for group members to conform, a disruptive member can help the group by not conforming to group norms. a. True b. False
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Bormann's secondary tension has similar characteristics to the behavior of members during Tuckman's storming stage of group development. a. True b. False
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Carl Larson and Frank LaFasto describe principled leadership as the ability of leaders to curb their own ego needs in favor of the group's goal. a. True b. False
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Although group norms are often difficult to express in words, they are real and have a major effect on group productivity and member satisfaction. a. True b. False
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Destructive nonconformity occurs when a member resists conforming to norms without regard for the best interests of the group and its goals. a. True b. False
f
During Tuckman's performing stage of group development, feelings of trust and clear goals emerge as members become more comfortable with one another and agree upon group procedures. a. True b. False
t
During Tuckman's performing stage of group development, members focus their energies on both the task and social dimensions of group work as they make major decisions and solve critical problems. a. True b. False
f
During the antecedent phase of newcomer socialization, new members adjust to group expectations and assume needed roles. a. True b. False
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During the assimilation phrase of newcomer socialization, established members and newcomers blend into a comfortable state of working together to achieve a common goal. a. True b. False
t
During the forming stage of Tuckman's Group Development model, the group's most important job to "orient itself to itself." a. True b. False
f
During the norming stage of group development, groups primarily confront the conflict . cohesion dialectic and the leadership . followership dialectic. a. True b. False
f
Explicit norms are rarely discussed or openly communicated, whereas implicit norms are put in writing or stated verbally. a. True b. False
t
Face-to-face meetings may be desirable in the early stages of virtual groups. a. True b. False
f
In Carl Larson and Frank LaFasto's three-year study of characteristics of highly effective groups, "the ability to change group norms" was included in their list of eight key characteristics. a. True b. False
t
In Carl Larson and Frank LaFasto's three-year study of characteristics that explain how and why effective groups develop, they put "a clear and elevated goal" at the top of their list. a. True b. False
f
Locke and Latham's Goal Theory concludes that groups function best when their goals are easy to accomplish and are set by a strong leader. a. True b. False
t
Locke and Latham's Goal Theory emphasizes the value of setting group goals. a. True b. False
f
Members who engage in disruptive or nonconforming behavior should always be confronted about their behavior as soon as possible. a. True b. False
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Most groups experience some form of primary and secondary tension during the forming and storming stages of group development. a. True b. False
t
Stanley Milgram and Philip Zimbardo's classic studies demonstrated that people in authority positions exert enormous pressure on people to conform. a. True b. False
f
The correct order for the 5 stages in Tuckman's Group Development Stages are forming, performing, storming, norming, adjourning. a. True b. False
f
The frustration and personality conflicts that occur in groups as members compete for acceptance and status are the source of primary tension. a. True b. False
t
You can change group communication norms by changing the way you speak during a discussion. a. True b. False
t
Your textbook divides norms into four categories: interaction norms, procedural norms, status norms, and achievement norms. a. True b. False
