Chap 6 Quiz

A legally binding decision by a third part is A. Arbitration B. Mediation C. A legal society D. A pre-paid legal service

A. Arbitration

The highest prices for used cars are usually at a A. New-car dealer B. Used-car dealer C. Private-party sale D. Public auto auction

A. New-car Dealer

A(n)_______ warranty covers most repairs of a product A. Limited B. Implied C. Full D. Express

C. Full

_______ are publicly supported community law offcies that provide legal assistance to consumers who cannot afford their own attorney A. Small claims court B. Class action suits C. Legal aid societies D. Legal clinics

C. Legal aid societies

When leasing a motor vehicle, the capitalized cost refer to A. Security deposit B. Residual value C.Interest rate D. Price of the vehicle

D. Price of the vehicle

A purchasing decision starts with gathering information

False

An express warranty is usually in a written form

False

Consumer information from business organizations is usually the most objective type of data available to help in a buying decision

False

Most consumer complaints are resolved with the use of government agency or by taking legal action

False

National name products usually cost more than store brands or private label items

True