Chapter 1: Career Opportunities Review Questions

Under the commission pay scale, how much would an automotive service technician who earns an 18% commission make on a $2400 vehicle repair?

$432

Under a commission pay system, how much would a technician getting a 40% commission earn on a $1200 repair?

$480

When an automotive service technician identifies a service need during diagnosis, which of the following steps must be performed by the vehicle owner?

Agree to have the repairs performed.

Automotive service technicians spend a large portion of their time in vehicle diagnosis, which includes which of the following activities?

All of the above.

ASE

Automotive Service Excellence

Which of the following tasks would a collision repair technician probably not perform in most repair shops?

Brake system service.

BAR

Bureau of Automotive Repair

CARB

California Air Resources Board

CalOSHA

California Occupational Safety and Health Administration

__________ is a practice successful technicians use to stay up to date on the industry's continuous advancements in automotive technology.

Continuing to learn throughout your career

Regarding vehicle diagnosis and repairs, which of the following repair types is often considered the most complex on modern vehicles?

Electrical, electronic, or onboard computer system problems.

A completed repair order should include an estimated time to finish repairs, but a cost estimate is not necessary.

False

Automotive service technicians spend the majority of their time at work safely disposing of the hazardous chemicals collected from vehicles during service.

False

Explaining vehicle features and options, negotiating vehicle prices, and helping buyers complete finance applications are duties of an automotive shop foreman.

False

Safety training in an automotive repair shop is employer dependent and should be among the least discussed topics for an automotive instructor.

False

Which of the following equipment servicing areas could an automotive service technician best transition his or her work skills into successfully?

Heavy trucks and construction machines.

What document should be filled out or written accurately and completely because it is often a prospective employer's first contact with a job candidate?

Job application or résumé.

NATEF

National Automotive Technicians Education Foundation

NHTSA

National Highway Traffic Safety Administration

After a completed repair, what is the last step an automotive service technician must perform before releasing the vehicle back to its owner?

Recheck vehicle operation to ensure that he repairs solved the problem.

SCAQMD

South Coast Air Quality Management District

Preparing a repair order, comprehending vehicle service information, and recording the repairs made to a vehicle mainly require which auto technician skill set?

Strong reading and writing ability.

A good way to start looking for a job while still enrolled at a trade school or college is to talk to your instructors, as they often have contacts in the local automotive industry.

True

A significant percentage of experienced service technicians retiring or nearing retirement age is a current reason for the need for many new automotive technicians to enter the workforce.

True

At some trade schools and technical colleges, automotive corporations and vehicle manufacturers sponsor the automotive training programs.

True

Developing and maintaining both long- and short-term business goals is a major responsibility for the entrepreneur who opens and owns an automotive service shop.

True

During a job interview, concentrate the majority of the time on detailing your personal accomplishments and imply that you are more knowledgeable than you really are.

True

In terms of automotive technician pay scales, an estimated time for completing an auto service procedure is called the flat rate.

True

Students should seek jobs in the automotive repair field soon, as the need for future automotive technicians is decreasing.

True

Most employers in the automotive service industry furnish employees with all of the following items, except:

a full set of hand tools.

Segments of the automotive __________ include automotive tools and equipment manufacturers and shops that modify factory-original vehicles into fire, police, and emergency vehicles.

aftermarket

A training program that teaches a specific trade through a combination of study and on-the-job work is called a(n) __________.

apprenticeship program

Training in automotive technology and in many related mechanical trades is available to those who decide to enlist and serve in one of the __________.

armed forces

In automotive manufacturing, an __________ coordinates, supervises, and manages assembly line systems, machines, and workers.

automotive manufacturing engineer

Technicians trained in the automotive service field can typically transition—with minimal additional training—to servicing all of the following related equipment, except:

biomedical robots.

Straightening bent vehicle frames, welding, performing paintless dent repairs, and applying primer and paint are duties of a __________ technician.

collision repair

When you own a business that is part of a franchise, the franchise helps you with all of the following aspects, except:

completing vehicle repairs and part installations.

An entrepreneur who opens and owns an automotive service shop is responsible for all of the following duties, except:

deciding to which federal regulations or laws the shop will adhere.

Obtaining a(n) ___________ from a traditional four-year college may be required to enter or advance in some career parts within the automotive industry.

degree

All of the following are characteristics of an automotive service career, except:

demanding less physical and mental ability in comparison to most jobs.

A technician who understands how to use a scan tool programmed with ___________ has a valuable skill necessary to repair late-model vehicles filled with computers and electronic components.

diagnostic computer software

An individual trained in the methods of keeping automotive parts moving through the auto repair system until they reach the technician and the vehicle requiring repair is called a(n) ________.

parts person

In a large auto repair facility, a service manager may spend part of the day doing all of the following tasks, except:

performing an oil change on a vehicle.

All of the following pieces of information are often included on a résumé for a job, except:

religious and political affiliation.

The Internet has turned the old networking customs of handshake introductions and in-person face-to-face conversations into friend requests, posting, and communicating through __________ websites.

social media

All of the following statements about parts suppliers are true, except:

sometimes the old part must be reused.

Finding a job opening and _________ are the two main hurdles to getting a job in the automotive industry.

successfully applying for and being offered the job

Automotive insurance companies provide policy offers to customers based on all of the following determinations, except:

the age of the insured vehicle's tires.